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DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 895 W Trade St, Charlotte, NC 28202-1122
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel Charlotte - Gateway Village
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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468 reviews from our community

Traveler rating
    183
    177
    78
    24
    6
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112
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Charlotte - Gateway Village
See the most recent reviews
1 review
5 of 5 stars Reviewed April 5, 2014

We needed a room at the last minute and they had a room available. Easy to get to and very friendly staff! The cookies are a great touch and the room service was excellent. The rooms are very clean and nicely updated. We travel a lot with work and so far this is the best hotel we have picked yet!... More 

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your last minute stay with us. Hope to see you return in the near future. Safe travels....... More 

Windsor, United States
2 reviews
5 of 5 stars Reviewed April 3, 2014

Excellent stay. I usually use another chain, but I was very impressed with this Doubletree and would stay here again if the opportunity came up. Excellent gym, clean rooms, and friendly staff. The hotel is just on the boarder of downtown so it was convenient and quiet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. More 

LEXINGTON
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 1, 2014

Checked in to the hotel Friday evening for one night. Had such a great time, stayed a second night. The front desk was very friendly and helpful with adding the extra day. Taxi was a quick $8 ride to venue. Our king room was very quiet and comfortable. Perfect quick getaway weekend. When we head back to Charlotte, this will... More 

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay made me smile. We are so glad that you enjoyed it so much that you stayed an extra night. We look forward to seeing you again when you return to Charlotte. More 

Atlanta, United States
1 review
5 of 5 stars Reviewed April 1, 2014

I spend quite a bit of time in Charlotte and 99% of the time I stay at the Doubletree. The hotel is situated in an area that makes it very easy to walk anywhere you need to go, even to the heart of Uptown Charlotte! The rooms are very contemporary & well maintained. The best part of all is the... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay and that Mary and Jheri are always able to assistl! I’ll be sure to share your comments with them. See you soon. More 

charlotte, United States
1 review
5 of 5 stars Reviewed April 1, 2014

Excellent hotel and very convenient location. The staff was amazingly friendly and helpful. The room was spacious and clean. The wireless connection was decent. Overall, no complaints. I would highly recommend staying here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. Safe travels....... More 

Lisle, United States
1 review
4 of 5 stars Reviewed March 31, 2014

We were on a college visit to Johnson and Wales. The staff was friendly upon arrival and answered questions about the school. When were leaving the front desk held our bags. I'm sorry we couldn't have stayed longer.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you so much for your kind words about your recent stay. I'm so glad you were pleased by the staff while you were visiting. We look forward to Welcoming you back when you return to Charlotte. More 

Rartian, NJ
Top Contributor
125 reviews 125 reviews
27 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 28, 2014

I have stayed here a couple of times on business and it is away from the bustle of Tryon St but still convenient to downtown. It is a short trip from the airport and if your destination is the Gateway complex or Johnson & Wales, it is ideal. If you are headed to downtown, it is a quick cab ride,... More 

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking a moment to share your experience. I am happy to hear you found the our location to your liking. We look forward to serving your travel needs when you return to the Charlotte area. More 

1 review
4 of 5 stars Reviewed March 26, 2014

Great place and on the Johnson & Wales University. Campus. Front Desk welcoming upon on our late arrival, with warm chocolate chip cookies. Only complaints are feather pillows, prefer polyfill and bathroom set-up, not room for more than 1 person at a time unless you want to stand over the toilet to get ready.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. More 

Chicago, United States
2 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 25, 2014

Convenient hotel to downtown Charlotte activities but located in a quiet area near university. Close to I 77 exit. Nice hotel/restaurant staff attentive to needs and welcoming. Convenient parking onsite. Rooms are clean, comfortable and nice size.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you so much for your kind words about your recent stay. I'm so glad you were pleased by the staff, rooms and location while you were visiting. We hope to welcome you back the next time you are in the Charlotte area. More 

High Point, United States
1 review
4 of 5 stars Reviewed March 24, 2014

The purpose of our stay was to scout this location for a possible Marriage Retreat location. Overall this is a very nice hotel. It is very quite and the staff was very courteous. We did not select this hotel to host our event due to the location of the hotel. It just was not ideal for what the group needs.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. We do hope your event goes well. Safe travels. More 

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#20 Romantic Hotel in Charlotte
#31 Family Hotel in Charlotte
#37 Business Hotel in Charlotte

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