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All 168 Charlotte hotels

DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 Hotel   |   895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)
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Ranked #34 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed July 16, 2013
twoodson03 Atlanta, Georgia
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323 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Charlotte - Gateway Village
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Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed July 16, 2013

Overall it was a good hotel. The staff was nice and everthing was clean. (however I didn't like the smell of the cleaning materials). The hotel was a few blocks away from the center of the city. During the daytime we walked to the city center but at night we drove.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We are glad to hear that you enjoyed your stay with us. The Director of Housekeeping has been made aware of your comments about our cleaning products. We will do our best to work with our cleaning supply provider to obtain better smelling products. Hope to see you return in the near future. Safe travels....... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed July 7, 2013 via mobile

Pros: - Attached to JWU, so it's fun seeing the students who intern there, and supporting their education - Rooms were clean and generally pleasant - Lobby has large seating areas that are well appointed and seem popular with guests - Most of the staff were friendly, honest and helpful Cons: - A/C unit in room is loud, but didn't... More

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to let us know about your experience at our hotel. We appreciate the feedback as this is the only way we can improve our product. Regarding the breakfast buffet, our goal is to maintain the highest quality food on the buffet and when the hotel has a low occupancy we feel the food will... More

Miami, FL USA
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed July 6, 2013

We were attending a conference at the convention center. We decided to attend too late to book one of the reserved rooms in hotels adjacent to the convention center. Lucky for us. The Double Tree was MUCH more reasonably priced, and while it was a bit further away, it was a doable walk. We rented bikes from a station right... More

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay with us made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). So glad you were able to enjoy the bikes the city has out. Hope to see you again soon, More

Charlotte, United States
1 review
4 of 5 stars Reviewed July 5, 2013

I enjoyed the DoubleTree and the feeling as if everything was clean and safe. These are my top two concerns on travel. I would really like a slightly better kitchen though. The food was barely okay and unfortunately the area had only 4 other food choices. Suggest you make a foodiecall. Local Charlotte food delivery service made everything work!

Review collected in partnership with DoubleTree by Hilton

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Charlotte, United States
1 review
5 of 5 stars Reviewed July 4, 2013

Staff was wonderful especially restaurant. Food was really delicious. The hotel was clean and everyone was very friendly! We will definitely be back. We enjoyed our visit and would recommend this hotel for a family getaway!

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. More

Myrtle Beach, United States
1 review
5 of 5 stars Reviewed July 4, 2013

The cookie I got upon arrival was delicious and warm. The bed was so comfortable, like sleeping on a cloud. It was nice to have HBO. Close to the Music Factory. Beautiful rooms. I had a great stay and would recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We just wanted to thank you for your recent stay with us! We're so glad you were able to experience our warm Homewood hospitality and we look forward to seeing you again soon. More

Portland, Oregon
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 2, 2013

What more can you ask for? From the friendly staff to the comfortable and clean room, there's nothing I can complain about! Though the location isn't in the heart of uptown, it's still walkable...and if you don't want to walk, they have a car service that will take you to nearby locations. Overall a good place to stay in Charlotte.

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking a moment to share your experience. We are happy to hear you found the DoubleTree by Hilton Charlotte to your liking. We look forward to serving your travel needs in the future. More

WINSTON SALEM
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 2, 2013 via mobile

Pros excellent service. Hotel decor is very nice and modern. Location is great! Overall value is excellent! Cons Parking in the garage is pretty far.no valet option. The room was very tiny for my family of 4. Pool was closed. Breakfast was 15 $.

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. More

Jacksonville, United States
1 review
5 of 5 stars Reviewed June 24, 2013

I found the experience at the hotel to be as much or more than I expected. The staff was extremely courteous and helpful. I would recommend this hotel to my friends and co-workers. I plan on staying at this hotel in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you so much for your kind revierw. Your comments about your stay with us made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon, More

Athens, United States
1 review
5 of 5 stars Reviewed June 20, 2013

The hotel was clean, the staff welcoming and helpful, and all for a good price. My kids loved the cookies they got at check-in. Also, it's walking distance to restaurants, bars, coffee, etc. We'll definitely be going back next time we see a show at the Uptown Amphitheater.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for the kind words about your stay with us. We are glad to hear that you enjoyed your stay with us. We look forward to see you for the next concert. Until then, we will keep the cookies warm for you. More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Charlotte
#39 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
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