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All 170 Charlotte hotels

DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 Hotel   |   895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)
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78%
Ranked #43 of 170 hotels in Charlotte
Certificate of Excellence 2014
A recent review
4 of 5 stars Reviewed November 15, 2013
c_bomber Raleigh, North Carolina
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378 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for DoubleTree by Hilton Hotel Charlotte - Gateway Village
See the most recent reviews
Raleigh, North Carolina
2 reviews
4 of 5 stars Reviewed November 15, 2013

Not a bad place at all. Clean, good location, friendly staff. Overall a good experience for the cost. Parking and internet fees can spike the overall cost, though, and I believe these should be included and not add-ons.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. Safe travels....... More

Charlotte, United States
1 review
4 of 5 stars Reviewed November 11, 2013

Overall the hotel, the staff, and the room was very nice and clean. Although I only stayed one night, the only thing that bothered me was that there wasn't a small fridge to store my food because I am coming from a different state. I can go to a motel for ¼ of the price of this stay and I... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay. I am also happy to say we are in the process of installing refrigerators in all of our guest rooms, as you can imagine this process does take a bit of time. W are hoping to have this project completed by the beginning of next year.... More

Albrightsville, Pennsylvania
1 review
5 of 5 stars Reviewed November 9, 2013

As always, I enjoy coming to your hotel to stay. The service is impeccable and the rooms are wonderful. You are my go to place whenever I visit my daughter (who attends Johnson & Wales University) in Charlotte. I highly recommend you hotel to everyone. They will not be disappointed. Thank you for having me.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). We look forward to seeing you again soon. More

Augusta, United States
1 review
3 of 5 stars Reviewed November 6, 2013

I was not happy with our visit. The location was nice but the staff was not pleasant at all. We were not greeted or told about any of the amenities that the hotel had to offer. The breakfast was good. The nicest staff was from housekeeping. The front desk was not helpful with any information.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. More

Mableton, Georgia
Contributor
17 reviews 17 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 4, 2013

Location is walking distance from Bank of America Stadium. Facilities and staff were great. Fresh towels everyday. Wait staff was great during breakfast. Would stay and recommend this hotel. Not far from some great night time establishments. Walked to the stadium for the game and tailgate

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for taking the time to write your heartfelt review, and I hope to see you return to us soon. GO PANTHERS!!!!! More

Charlotte, United States
1 review
5 of 5 stars Reviewed November 1, 2013

it was an awesome stay Loved it! Would stay again! Clean and well appointed rooms, Would recommend. Breakfast was ok, but I have a pretty specific diet. For the avg person it was good. The cookies were awesome and unfortunately I ate those!

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Just wanted to thank you for your recent stay with us! So glad you were able to experience our authentic DoubleTree hospitality. We look forward to seeing you soon. More

Indianapolis, Indiana
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 31, 2013

My family and I stayed in the Doubletree last weekend (Oct. 25-27, 2013) and we loved it. The hotel was clean and modern. They insure a great review by giving you warm chocolate chips cookies upon arrival! The rooms are well appointed and the bathroom is spacious. My daughter is a student at Johnson C. Smith University and this is... More

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Just wanted to thank you for your recent stay here and for sharing your experience! We look forward to seeing you soon. More

Charleston, South Carolina
2 reviews
4 of 5 stars Reviewed October 30, 2013

The hotel location is very convenient. The parking is $13 but it is not very ideal being that it does not have an elevator in from the hotel to the parking garage. Parking on the street would've been cheaper and more convenient.

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to review your stay. We hope to see you the next time your travels bring you to Charlotte. More

Blacksburg, Virginia
1 review
5 of 5 stars Reviewed October 29, 2013

I strongly recommend this hotel in Charlotte area. The staffs were very friendly and kind. Specially, Ms. Navy was very helpful to arrange a parking issue we had. The room we stayed was kind of small, but very clean and updated. We definitely stay here again.

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay and that Ms. Navy was helpful! I’ll be sure to share your comments with them. See you soon More

Fleming Island, FL, United States
1 review
5 of 5 stars Reviewed October 29, 2013

Our granddaughter attends Johnson C. Smith University. This Doubletree is the closest hotel to the campus. Lucky us! It's consistently clean, comfortable, nice staff, great cookies, and sufficiently upscale for me. It's also conveniently located near everything you want to go to in downtown Charlotte.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am very happy to read the comments about your recent stay and glad that you found the location and amenities of our hotel to your satisfaction. Hope to see you return soon....safe travels. More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style
#17 Romantic Hotel in Charlotte #33 Business Hotel in Charlotte #38 Family Hotel in Charlotte
Hotel Class
Number of rooms
187

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