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All 168 Charlotte hotels

DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 Hotel   |   895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)
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Ranked #34 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
phillie15 Keokuk, Iowa
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327 people have reviewed this hotel

Traveler rating
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    58
    15
    5
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Keokuk, Iowa
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location on west side of uptown. Very close to new minor league ball park and panther football stadium. Can walk to arena and epicenter uptown attractions, Great restaurants everywhere including onsite, great value hotel.

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Charlotte, United States
1 review
3 of 5 stars Reviewed yesterday NEW

Great location. However this facility needs a spa, hot tub or pool. The food was so-so...service was good, rooms clean, staff friendly. I think a shuttle to and from the airport would also help. I would stay there again.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, United States
1 review
5 of 5 stars Reviewed 2 days ago NEW

Living in the suburbs, we needed a room uptown due to a high school reunion being held at a local establishment in the heart of the city. The location was perfect for a quick walk to our event. We didn't spend much time in the room, but it was clean, spacious and comfortable. The price was very reasonable for uptown,... More

Review collected in partnership with DoubleTree by Hilton

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Tel Aviv, Israel
Contributor
12 reviews 12 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed for 2 weeks at this hotel, the location is great! The room is nice and clean, and the WiFi works really good! . On the down side, most of the staff weren't that friendly at all, except 2 of the 7-8 front desk employees were some times not in the mood and not nice to even approach too. The... More

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

We travelled from Richmond, VA to Charlotte, NC for a special event. We had a nice hotel experience at the DoubleTree while in Charlotte, NC. We will stay there 2015, when our grand daughter's graduation from Johnson C Smith University.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 1 week ago

Room was average. I think having to pay for the parking is ridiculous. A little on the outskirts of the city but the walk is not bad and there are good places to stop on the way into downtown. Need more towels in the rooms.

Review collected in partnership with DoubleTree by Hilton

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North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

God fitness center. Atmosphere was positive. We had an issue with the shower and maintenance was there promply and fixed the problem. Good location, lots to do close by. A wide variety of restuarants in the area, everything from fast food to high quality cuisine.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay. Happy to hear that our engineer was able to fix your issue right away. Hope to see you soon More

Bozeman
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I like fresh air. This hotel has VERY small rooms and bathrooms. The smell is like that weird deodorizer that usually ends up making me cough. There is a high pitch squeal while watching tv. The wireless is extra. You can't even open the window. There is only one sink and there is no coffee pot. My husband and I... More

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to review our hotel. I do apologize for the lack of coffee pot in your room and for the squeal of the TV. We would like to know the room you stayed in so that we can correct both issues immediately. All of our rooms come with coffee pots so I am unsure as... More

Topsfield, Massachusetts, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Snow in Charlotte in February 2014!!! This place really went out of their way to make the best of a difficult situation. Food delivery trucks weren't delivering their supplies, so one of the management managed to drive to a local grocery store to pick up food so the restaurant could continue feeding the guests. That just goes to show what... More

Was this review helpful? Yes 1
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for the kind words. It's great to hear that your experience during the snow storm was wonderful. We look forward to Welcoming you back when you come to Charlotte. Hopefully without a snowstorm. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We needed a room at the last minute and they had a room available. Easy to get to and very friendly staff! The cookies are a great touch and the room service was excellent. The rooms are very clean and nicely updated. We travel a lot with work and so far this is the best hotel we have picked yet!... More

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your last minute stay with us. Hope to see you return in the near future. Safe travels....... More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Charlotte
#22 Business Hotel in Charlotte
#39 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
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