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DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 895 W Trade St, Charlotte, NC 28202-1122
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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443 reviews from our community

Traveler rating
    173
    170
    71
    23
    6
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109
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161
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Dublin, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Lady who checked us in was not only nice, but printed out directions to a restaurant we were eating at later that night. Then she gave us a gift card to the same restaurant for $10 off each dinner. Received two delicious, warm cookies upon check-in also. We would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Boston, Massachusetts
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Rooms were attractive and fresh with a nice view. I asked to have my linens changed to feather-free and someone came up immediately. There was a Starbucks across the street for caffeine fixes. The staff in the restaurant were very nice and went out of their way to make sure we were happy.

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High Point NC., United States
1 review
4 of 5 stars Reviewed 1 week ago

I had a few bumps originally (nothing to do with the hotel or staff). But the staff made my stay enjoyable and worth while. I won tickets to the Panthers game, a stay at the Double Tree Hotel which included free breakfast,free internet and free parking,along with a day off from work. Breakfast was great, my husband and I and... More

Review collected in partnership with DoubleTree by Hilton

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Boone, North Carolina
2 reviews
4 of 5 stars Reviewed 1 week ago

The location of hotel very good to football stadium and the value is excellent. Friendly staff but could use more staff members at peak times for check in. They charge $14 for parking in their deck at least I think its owned by them. I would recommend this hotel to anyone

Review collected in partnership with DoubleTree by Hilton

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Great friendly staff, the shuttle service back to One BAC was terrific. We made use of this daily. Would recommend this hotel for a business stay. The bed was extremely comfortable. There were plenty of electrical outlets to plug in, without having to unplug a lamp. Refrigerator in room was great.

Review collected in partnership with DoubleTree by Hilton

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Charlotte, United States
1 review
2 of 5 stars Reviewed 1 week ago

Rooms weren't ready until well after check-in time, no additional accommodations were made. Basic amenities were lacking in the room. The room was fairly clean, but did not meet my expectations having stayed at other Double Tree hotels previously.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We regret that your room was not ready at check-in time. We do our best to have rooms prepared for guests when they arrive and we've alerted our housekeeping team about your experience. We hope we can invite you back for the great service experience you deserve and expect from our brand. More

2 reviews
5 of 5 stars Reviewed 1 week ago

Check in is always fast and accurate. Front desk personnel are well prepared for guests. Dining facility, while small, is good. Servers are friendly and most responsive. Business center provides convenient services.

Review collected in partnership with DoubleTree by Hilton

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Sandy, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

Stayed here on business after a long week and I am glad we did! The beds were great and the pillows perfect! I slept like a champ! I would recommend this hotel to anyone, unless there was only one room left and then I wouldn't tell a soul so I could stay there instead of them. The front desk staff... More

Review collected in partnership with DoubleTree by Hilton

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simpsonville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were very nice and modern. The food from the onsite restaurant was also very good and priced just right. The location was very good with easy to get in and out parking. And the staff was always very friendly and helpful.

Review collected in partnership with DoubleTree by Hilton

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Huntington, West Virginia
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights at this hotel and had a great experience. The staff was very friendly and helpful. The breakfast is really good and there are lots of options on the breakfast bar if you don't want to order from the menu. The hotel is within walking distance of several restaurants and is easy to get to from the... More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree

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