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DoubleTree by Hilton Hotel Charlotte - Gateway Village

#46 of 171 Hotels in Charlotte
Certificate of Excellence
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895 W Trade St, Charlotte, NC 28202-1122
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1 room 1 guest
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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539 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Floral Park, New York
Level Contributor
151 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Checked in here with my daughter prior to her starting culinary school next door at Johnson and Wales. The rooms are very nice with 2 full beds and a nice size flat screen TV. There also is a full desk along with an in room safe and a very large bath room. Perfectly located in downtown Charlotte. The pool is... More 

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Toledo, Ohio
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

I would totally stay here again. From the friendly staff to the very comfortable bed I really enjoyed it. I also liked the location of the hotel being right in the center of downtown. The only thing was my business partner booked the room and although my name was on the reservation I was unable to get my points.

Review collected in partnership with DoubleTree by Hilton

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JACKSONVILLE, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is the best hotel to stay at in charlotte, the staff is amazing and rooms are spacious and clean. If your going to a Panthers game this hotel is in walking distance and close to everything. by far the friendliest staff in town.

Review collected in partnership with DoubleTree by Hilton

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Zele, Belgium
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is beautifully furnished and is very modern. The breakfast is very good and the waiting staff there is excellent (friendly, accomodating). The location of the hotel is perfect. Calm because it's just out of the center, yet it's only a 5 minute walk to the centre. Plenty or restaurants and shops nearby. The pool & pool area is... More 

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Westchester, New York, United States
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Although it was time not easy making the reservation for this hotel, I am glad that I did! It was in a great location and the staff was exceptional. It was my first time visiting the area and was pleasantly surprised about how well the staff knew the area. We wanted to soak up local culture and we did. The... More 

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Aiken, South Carolina
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed at this hotel for the Charlotte October Fest in October 2014. Room was clean except for the tub. Tub was dirty and had not been cleaned and stained. Tub had a soap scum dirty feel when I rubbed my hand on the side and very black on the bottom. This is just like my tub at home at the... More 

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Columbus, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel staff were very friendly and helpful as we were road weary during the late night check-in. They gave excellent advice for parking and directions and recommendations for things to do in the area. The rooms have all been updated very recently and the stay was pleasant and comfortable.

Review collected in partnership with DoubleTree by Hilton

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Ridley Park, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Needed to be near the stadiums and city and this hotel worked well. Staff and rooms where very nice. Able to walk to many things. The restaurant was being remodeled so we weren't able to try the food.

Review collected in partnership with DoubleTree by Hilton

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white pine, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

The only thing great about this hotel was the location, over priced, poor room size for the cost....they mixed up my accommodations online and the way they fixed it ended up costing me more than if I had kept the discount and got carowins tickets separate. Very disappointed and I travel much.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This DoubleTree was clean, the staff was friendly parking was easy, and it was a great location. It was close to downtown Charlotte where we spend most of our time. We will definitely stay here again in the future.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
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