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DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 895 W Trade St, Charlotte, NC 28202-1122
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel Charlotte - Gateway Village
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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468 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Glen Allen, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

This hotel is very nice and right across the street from my daughter college in uptown Charlotte. Everytime I stay there my daughter can't wait to come stay in the room with me, I think it's the cookies that she loves the most.

Review collected in partnership with DoubleTree by Hilton

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Huntington, New York
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I recently stayed here after flights were cancelled out of CLT. It is about a 7 minute walk to downtown and there really is nothing in the immediate area. They did have a restaurant and bar on the property and I was going to have breakfast on Sunday morning and read the newspaper, but when I went to the lobby... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

The hotel is well situated, and attractive. Perhaps the cold weather made circumstances less than ideal. I self-parked in the hotel parking garage, at some distance from the hotel entrance, only to be told at check-in that I had to return to my car to place a placard in the window to avoid potential mishap. It was extremely cold and... More 

Review collected in partnership with DoubleTree by Hilton

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New York City, New York
1 review
5 of 5 stars Reviewed 2 weeks ago

We were In town for a birthday celebration and there was a mix up with the FedEx package delivery, the front desk staff was thorough and helped get the package rerouted just in time for the party. Thank you!

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charlett, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

thay charge exta for parking,wifi.brakfast.ect.not worth the price.14 for parking aday 15 for wifi a day we had to eat out becouse the prices to eat there were way out of line you would think by the prices thay were a five star resturant.never again.rooms vary small outdaded.beware.buy.

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to share your experience with us. In regards to the parking we do not own the deck and have to pay for the use of it. We have negotiated an agreement with the owners that allows us to offer our guests a discounted rate. We do try and keep the parking competitive with the... More 

Contributor
12 reviews 12 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 weeks ago via mobile

This hotel was beautiful, very close to the activities in center city, and nicely decorated. However, parking and wifi are not included. Also, I thought I was booking a king room but actually got a kind SOFABED. The room was very nicely decorated and clean but looked like it used to be (or maybe still is) part of a larger... More 

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you very much for your review. I am glad to hear that overall you enjoyed the hotel and location during your recent stay. In response to your comment regarding parking, we do not own the parking deck and therefore incur an expense to allow our guests to utilize the parking deck adjacent to the hotel. Also, for your information,... More 

Livermore, United States
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

If you're traveling on business in the City of Charlotte or the County of Mecklenburg, The Doubletree Charlotte hotel is an great place to stay. The rooms are nice, the small conference rooms are good for business meetings. The restaurant and bar is not huge but good enough size. The hotel is next to the university and close of several... More 

Review collected in partnership with DoubleTree by Hilton

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay. We look forward to seeing you the next time your travel brings you to Charlotte. More 

Lynchburg, Virginia
1 review
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel. Rooms are very clean. Have to pay extra for parking (no place else to park) and also have to pay for breakfast. Both should be included. Other than this I recommend this hotel to anyone.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to review our property. We are happy to hear that you enjoyed your stay. Your comments are greatly appreciated. Please know that we do not own the parking deck and have to pay for the use of it. We have negotiated an agreement with the owners that allows us to offer our guests a... More 

Conover, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

The hotel was very nice but it is in a very loud area. We stayed on the 8th floor and heard people screaming outside most of the night. We also heard the people in the room next to us "having fun with each other" for several hours in the middle of the night. We did not get restful sleep here.... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to share your experience with us. Please accept our sincerest apologies for the disruptive sleep. We can assure you that the neighborhood we are in is normally quiet at night. We try to ensure that our guests all follow quiet hours and respect our other guests but at times we fail in doing so.... More 

Chicago, Illinois
Top Contributor
77 reviews 77 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed January 24, 2015

I would absolutely recommend this property to any traveler. As an HHonors member I was greeted promptly upon my arrival. I had a minor issue at a previous Doubletree hotel and they made sure a manager checked out my room prior to giving me the keys, I appreciated that. The warm cookies A+, fitness center A+, restaurant A+, and the... More 

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billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. More 

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
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Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#20 Romantic Hotel in Charlotte
#31 Family Hotel in Charlotte
#37 Business Hotel in Charlotte

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