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All 168 Charlotte hotels

DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 Hotel   |   895 W Trade St, Charlotte, NC 28202-1122 (Third Ward)
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DoubleTree by Hilton Hotel Charlotte - Gateway Village

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78%
Ranked #34 of 168 hotels in Charlotte
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
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323 people have reviewed this hotel

Traveler rating
    125
    121
    57
    15
    5
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76
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
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  • Portuguese first
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  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW

We travelled from Richmond, VA to Charlotte, NC for a special event. We had a nice hotel experience at the DoubleTree while in Charlotte, NC. We will stay there 2015, when our grand daughter's graduation from Johnson C Smith University.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
1 review
3 of 5 stars Reviewed 6 days ago NEW

Room was average. I think having to pay for the parking is ridiculous. A little on the outskirts of the city but the walk is not bad and there are good places to stop on the way into downtown. Need more towels in the rooms.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for your review. I regret that we must charge a fee for our parking facilities, but we do not own the parking deck and do have to pay for our guests to have use of these spaces. Incidentally, based on my research, I do not know of a comparable hotel in the center city that offers complimentary parking. More

North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

God fitness center. Atmosphere was positive. We had an issue with the shower and maintenance was there promply and fixed the problem. Good location, lots to do close by. A wide variety of restuarants in the area, everything from fast food to high quality cuisine.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay. Happy to hear that our engineer was able to fix your issue right away. Hope to see you soon More

Bozeman
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I like fresh air. This hotel has VERY small rooms and bathrooms. The smell is like that weird deodorizer that usually ends up making me cough. There is a high pitch squeal while watching tv. The wireless is extra. You can't even open the window. There is only one sink and there is no coffee pot. My husband and I... More

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for taking the time to review our hotel. I do apologize for the lack of coffee pot in your room and for the squeal of the TV. We would like to know the room you stayed in so that we can correct both issues immediately. All of our rooms come with coffee pots so I am unsure as... More

Topsfield, Massachusetts, United States
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Snow in Charlotte in February 2014!!! This place really went out of their way to make the best of a difficult situation. Food delivery trucks weren't delivering their supplies, so one of the management managed to drive to a local grocery store to pick up food so the restaurant could continue feeding the guests. That just goes to show what... More

Was this review helpful? Yes 1
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thank you for the kind words. It's great to hear that your experience during the snow storm was wonderful. We look forward to Welcoming you back when you come to Charlotte. Hopefully without a snowstorm. More

1 review
5 of 5 stars Reviewed 2 weeks ago

We needed a room at the last minute and they had a room available. Easy to get to and very friendly staff! The cookies are a great touch and the room service was excellent. The rooms are very clean and nicely updated. We travel a lot with work and so far this is the best hotel we have picked yet!... More

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your last minute stay with us. Hope to see you return in the near future. Safe travels....... More

Windsor, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Excellent stay. I usually use another chain, but I was very impressed with this Doubletree and would stay here again if the opportunity came up. Excellent gym, clean rooms, and friendly staff. The hotel is just on the boarder of downtown so it was convenient and quiet.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. We’re glad you had a taste of our warm, caring service (along with our delicious cookie at check in). We look forward to welcoming you back. More

LEXINGTON
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Checked in to the hotel Friday evening for one night. Had such a great time, stayed a second night. The front desk was very friendly and helpful with adding the extra day. Taxi was a quick $8 ride to venue. Our king room was very quiet and comfortable. Perfect quick getaway weekend. When we head back to Charlotte, this will... More

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Your comments about your stay made me smile. We are so glad that you enjoyed it so much that you stayed an extra night. We look forward to seeing you again when you return to Charlotte. More

Atlanta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I spend quite a bit of time in Charlotte and 99% of the time I stay at the Doubletree. The hotel is situated in an area that makes it very easy to walk anywhere you need to go, even to the heart of Uptown Charlotte! The rooms are very contemporary & well maintained. The best part of all is the... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

Thanks for staying with us. I’m happy to hear that you enjoyed your stay and that Mary and Jheri are always able to assistl! I’ll be sure to share your comments with them. See you soon. More

charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel and very convenient location. The staff was amazingly friendly and helpful. The room was spacious and clean. The wireless connection was decent. Overall, no complaints. I would highly recommend staying here.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
billdeloache, General Manager at DoubleTree by Hilton Hotel Charlotte - Gateway Village, responded to this review

I am glad to hear that you enjoyed your stay with us. Hope to see you return in the near future. Safe travels....... More

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotel in Charlotte
#39 Family Hotel in Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
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