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DoubleTree by Hilton Hotel Charlotte - Gateway Village

3.5 of 5 895 W Trade St, Charlotte, NC 28202-1122
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Certificate of Excellence 2014
DoubleTree by Hilton Hotel Charlotte - Gateway Village
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DoubleTree by Hilton Hotel Charlotte - Gateway Village
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452 reviews from our community

Traveler rating
    177
    173
    73
    23
    6
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110
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164
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wilmington, North Carolina, United States
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The Hotel and our room was very clean. The staff was very nice and helpful. Breakfast buffet is pretty good but a little on the pricey side. It is in a very convenient location and super quick to get Uber as they have a transportation service next door! We stayed here on business but would come back for personal!

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Arecibo, Puerto Rico
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The personnel is very friendly and helpful. The hotel has a good location. That's about all. Parking is $14 a day. Internet (WIFI) is $9.95 per day. The rooms are fairly clean and spacious, but the bedding is terrible. They forgot to clean our room one day, but in all fairness, a simple phone call and the cleaning lady came... More 

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St Augustine
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We were welcome by a friendly staff...and a cookie. Bribery works all the time!!! Hotel is comfortable and room was clean. Cleaning crews were helpful and hard working. The room was still in good shape but a few cracks in the bathroom tiles, a few scuff marks on the furniture will require attention soon to retain the Hilton quality...and the... More 

Review collected in partnership with DoubleTree by Hilton

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Farmingdale, New Jersey
Top Contributor
106 reviews 106 reviews
20 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 1 week ago

For anyone staying in downtown Charlotte or needs to be near the stadium, this is the place. The staff is super helpful and the whole design of the hotel is organized for the convenience of the guests. It is in a terrific location right off the Interstate and within walking distance of the stadium. They do charge for parking but... More 

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Boynton Beach, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel exemplifies the gracious hospitality that you would want to experience every time that you visit a hotel. The team is well-trained, attentive, and anticipate your every need and the location is great in downtown Charlotte.

Review collected in partnership with DoubleTree by Hilton

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Raleigh, United States
1 review
4 of 5 stars Reviewed 1 week ago

My overall experience was great. The hotel is beautiful and the rooms were very clean The staff was very nice and welcoming. But I do think it's crazy that a hotel this nice doesn't offer in room free wi-fi. The parking is also a bit steep.

Review collected in partnership with DoubleTree by Hilton

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Ashburn, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I would have gone with a good rating. However, the bathrooms at this hotel are not commensurate with the hotel rooms. The rooms appear to have been remodeled, however the bathrooms are dated and unattractive-particularly the shower and tub. it is also uncomfortable having the toilet jutting out from under the vanity.

Review collected in partnership with DoubleTree by Hilton

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Senior Contributor
27 reviews 27 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Always enjoy the warm cookie at check-in. Staff was very friendly and willing to accommodate. Stayed 2 nights in a king room. Rooms are very clean and the whole hotel is non-smoking - big plus for me. Room rates are reasonable for the area and its within walking distance of everything in uptown Charlotte. Will definitely stay again the next... More 

Was this review helpful? Yes 1
Fort Mill, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

The hotel staff was very friendly and accomodating and tried to make my stay very comfortable. They were friendly and knowledgeable upon check-in and my wait time in line was short and the check-in process went smoothly because I had checked in online ahead of time, which is a nice feature.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Dublin, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Lady who checked us in was not only nice, but printed out directions to a restaurant we were eating at later that night. Then she gave us a gift card to the same restaurant for $10 off each dinner. Received two delicious, warm cookies upon check-in also. We would definitely stay here again.

Review collected in partnership with DoubleTree by Hilton

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Additional Information about DoubleTree by Hilton Hotel Charlotte - Gateway Village

Address: 895 W Trade St, Charlotte, NC 28202-1122
Phone Number:
Location: United States > North Carolina > Charlotte > Third Ward
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Charlotte - Gateway Village 3.5*
Number of rooms: 187
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Hilton Hotels, Priceline, Cheap Tickets, AAA Travel Services, HotelTravel.com, Hotels.com, Agoda, Despegar.com, getaroom.com, Booking.com and Tingo so you can book your DoubleTree by Hilton Hotel Charlotte - Gateway Village reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel Charlotte
Doubletree Charlotte
Charlotte Doubletree
Hotel Style:
#18 Romantic Hotel in Charlotte
#33 Business Hotel in Charlotte
#33 Family Hotel in Charlotte

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