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Hampton Inn University Place

#55 of 171 Hotels in Charlotte
Certificate of Excellence
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8419 North Tryon Street, Charlotte, NC 28262
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Hampton Inn University Place
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Hampton Inn University Place
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277 reviews from our community

Traveler rating
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85
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lake Wylie, South Carolina
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I saw previous negative reviews. Not sure what happened with those guests but I had a good experience. Room was clean and well stocked when I arrived beds were clean and comfortable and breakfast was... okay... could have had more hot items. The hotel itself is well maintained. Unfortunately heavy construction and traffic outside makes it difficult to get in... More 

Was this review helpful? Yes 1
Rancho Palos Verdes, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

For the price, their office equipment doesn't work. But if you like soft beds, this is the hotel for you. Way over priced for the value. Restaurants within walking distance include Burger King. 100% guarantee? Really? Why wasn't I told?

Review collected in partnership with Hampton

Was this review helpful? Yes
Cassandra S, General Manager at Hampton Inn University Place, responded to this review

Thank you for your recent review of your stay at the Hampton Inn Charlotte University. I am very sorry to hear that our computers weren't working adequately during your visit. rest assured that this issue has been taken care of and they are working properly. if there is anything we can do for you in the future, please let us... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

The breakfast selection was vast, and the staff was friendly and helpful. The location is appropriate for the price, but at the time of my visit there was major construction taking place on the road outside the hotel. Major issue: cleanliness was lacking! There were stains on the bed sheets and hair in the bathtub.

Review collected in partnership with Hampton

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Cassandra S, General Manager at Hampton Inn University Place, responded to this review

Thank you for your recent review of Hampton inn Charlotte University and the kind words about our staff. I am very sorry about the issues with your linen during your stay. I will personally share your review with all of our staff so we can ensure that this issue will be resolved immediately. Thanks again for your review of your... More 

Palatine, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Breakfast was really bad, everything had to be microwaved, (Frozen Solid), biscuits and sausage, pancakes etc. I wish I had gone to McDonald’s. I was not happy with the small towels and the half size pillows.

Review collected in partnership with Hampton

Was this review helpful? Yes
Cassandra S, General Manager at Hampton Inn University Place, responded to this review

Thank you for your recent response about your stay in Charlotte. I am very sorry that you were disappointed with your complimentary breakfast. We are currently working on upgrading our breakfast to the Hampton On The House breakfast which includes hot items! Next time you are in Charlotte we would like to invite you stay with us again. Yours In... More 

Murfreesboro, Tennessee
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just completed a 3 night stay here and was very happy. Can't tell you much about local area because I had business in other parts of town. Light rail is being constructed right in front of here but it did not impact our stay at all. Very convenient to Ikea. Would agree with previous post that said park on side... More 

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Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your positive feedback. We really do strive to please each guest. Hope to have you back at our property again soon. More 

St Augustine Beach, Florida, United States
Top Contributor
124 reviews 124 reviews
10 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good nights sleep in a clean hotel that Hampton Inn is very reliable in maintaining. Breakfast was below average for a Hampton inn. Good location near many restaurants and shopping. Used online check-in and it was very convenient. Park near side entrance for easy access to elevator and skip going through the lobby.

Was this review helpful? Yes
Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your positive feedback. We really do strive to please each guest. Hope to have you back at our property again soon. More 

Raleigh NC, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I was pleased with the room conditions and the most important was the bed mattress was not worn out, very firm with clean sheets. Sheets would have been much better pressed, many hotels do not perform this important task anymore. I was close to several eating places, lots of road construction going on and plenty of parking. A very clean... More 

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your positive feedback. We really do strive to please each guest. Hope to have you back at our property again soon. More 

Winfield, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This facility will not work to help with issues that arise during your stay. I tried to get the same rate for the 5 people traveling with me and the staff would not allow this to happen. This was not acceptable when the company I work for use Hampton Inn properties across the country.

Review collected in partnership with Hampton

Was this review helpful? Yes
Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your feedback. I sincerely apologize on our behalf. We really do strive to please each guest. Hope to have you back at our property again soon. More 

Ottawa, Canada
Top Contributor
148 reviews 148 reviews
22 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 5 weeks ago

While traveling between Florida and Ottawa we targeted Binghampton as our overnight stop. We really enjoyed the newly renovated hotel and the peace and quiet of our room. The views overlooking the city were quite nice. Everything about our stay was wonderful and no unexpected surprises.

Review collected in partnership with Hampton

Was this review helpful? Yes
Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your positive feedback. We really do strive to please each guest. Hope to have you back at our property again soon. More 

Knightdale, United States
1 review
5 of 5 stars Reviewed April 16, 2015

We have gone to this hotel yearly for the Charlotte Auto Fair and always completely satisfied. This year the city has the streets in a mess while they put in the light rail. Difficult to get into and out of hotel. It is supposed to last through 2017. We will return after that is completed.

Review collected in partnership with Hampton

Was this review helpful? Yes
Blair M, Guest Relations Manager at Hampton Inn University Place, responded to this review

Thank you so much for your positive feedback. We really do strive to please each guest. Hope to have you back at our property again soon. More 

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