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Hyatt Place Charlotte Airport/Tyvola Road

#31 of 171 Hotels in Charlotte
Certificate of Excellence
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2950 Oak Lake Boulevard, Charlotte, NC 28208 (Formerly AmeriSuites)
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Hyatt Place Charlotte Airport/Tyvola Road
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372 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Top Contributor
63 reviews 63 reviews
17 hotel reviews
4 of 5 stars Reviewed yesterday NEW

The service here is outstanding. The free breakfast is a treat and it is close to Compass Corp HQ ( and a few other companies) so if you have an appointment there you can take the shuttle from airport then walk across the street come back and have a great nights stay. The rooms were clean and spacious.

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Virginia Beach, Virginia
Top Contributor
166 reviews 166 reviews
109 hotel reviews
223 helpful votes 223 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Overall this is a very average Hyatt Place. Standard rooms, standard bed and pillows, standard cleanliness, reasonably friendly and helpful staff. The breakfast was also standard with not enough seating for all the guests unless you want to sit at a big dining table with others or at the bar, which I don't. In fact the only thing that set... More 

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Frank, I would like to thank you for taking the time to give us a review. Im glad that you were content with your stay and our staff was able to provide friendly and helpful service. I would also like to apologize for your breakfast experience. Finding a hair in your french toast is definitely not acceptable and although... More 

South Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I would stay here again and again. Very personable and friendly service. Hotel is spotless and quiet. The breakfast was outstanding; hostess exceptional. Hotel is safe and minutes from the airport...such a convenience! There is not much more to say except you WILL NOT BE disappointed.

Review collected in partnership with Hyatt Hotels

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Thelma, Reviews such as yours are one of the reasons why we love what we do! Personable, friendly service is what we aim for with each guest. I am absolutely delighted that you enjoyed your stay and we know you will be coming back again! Thank you for taking the time out to give the Hyatt Place Charlotte Airport... More 

High Point, North Carolina
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here for three weeks while I was on business for the airline. To be gone from home that long is hard, but i felt very comfortable here. The staff was so nice, breakfast every morning was great, everything was clean and anything I needed they helped me with....would definitely stay here again if ever in the area.

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hello, To be away on business for 3 weeks is a long time. I'm glad we were able to be your home during this time and I know our amazing staff did what they could to make your stay warming. The 'consistency of great service and 'personable interactions are what makes being away not so bad. Thank you for your... More 

Top Contributor
142 reviews 142 reviews
21 hotel reviews
42 helpful votes 42 helpful votes
2 of 5 stars Reviewed 1 week ago

For the better part of a decade, my wife and I choose to drive to Charlotte, shop, dine, and stay at The Hyatt Tyvola Road before flying out of CLT airport. We have witnessed a huge decline in this property, I am sad to say. Usually clean and business-modern, this time we witnessed worn carpeting and stained furniture: the garbage... More 

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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed 1 week ago

This was my second trip here I have had the same house keeping Lady Regina she is the best and Darryl is wonderful as well clean good food and friendly staff Ben and Asaia were very helpful to make sure If I needed anything there would be there and they did just that GREAT customer service

Review collected in partnership with Hyatt Hotels

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hello, Welcome Back! I'm glad we were able to meet your expectations your second time visiting. We do have an amazing staff that have no problem in making sure our guests have everything they need. I will be sure to forward your feedback to the team, as they love to see their names mentioned with Kudos! We will see you... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I wasn't expecting a suite-style room for this price. It was a great place to stay. It was a very nice room, with a decent kitchen area, an easy place to connect to internet, separate dressing/bathing area. This is a good deal!!

Review collected in partnership with Hyatt Hotels

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Nancy, our rooms are pretty spacious! That's what I love about the Hyatt Place and they are all the same size. All of our guest receive a spacious, suite style room. I agree, it is a great deal! We hope to accommodate you again next time your in town. Sincerely, Chrissy More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

The staff was very friendly even though we arrived very late at night. The room was clean and quiet and allowed us to sleep very well. There was plenty of room for breakfast and it was decent for a free breakfast. It was very close to the airport and made it easy for us to get there quick. Definitely recommend!

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi etrent, Thank you for your wonderful feedback. Glad you were able to get a good night sleep. That's very important, especially when your getting in pretty late. The convenience of our location, the complimentary breakfast and shuttle to the airport, are what makes our property different and convenient. The warming staff is just icing on the cake. Sincerely, Chrissy More 

charlotte, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

the best hotel close to the airport in NC the front desk staff was very nice and helpful. The room was large great use of space and very cold.. I love my room to be cold. i also enjoyed the tv that swiveled from the sofa to the bed. Great shower and room to move around and get clean in... More 

Review collected in partnership with Hyatt Hotels

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Sterling, Thank you for taking the time out to give us such a great review! I'm glad that we were able to meet your needs and expectations. The swiveling 42" flat screen televisions are very convenient if you want to cozy up on the sofa or cozy up on the bed, either way, great feature to have! Also, with... More 

Ukiah, California
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Ben and Terrence were great! They were working the front lobby when we arrived and made us feel so welcome. This was just a great experience from check in to checking out. The bed was very comfortable, the pool enjoyable, good restaurant selection across the parking lot with decent prices.

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Julee, We love to hear compliments about our staff! Ben is wonderful and Terrence is new to the team, so hearing this great compliment lets us know we made a great decision. I'm glad to hear you were comfortable during your and that you were able to enjoy our amenities. Most of our guest come and go on business, but... More 

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