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Hyatt Place Charlotte Airport/Tyvola Road

#34 of 171 Hotels in Charlotte
Certificate of Excellence
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2950 Oak Lake Boulevard, Charlotte, NC 28208 (Formerly AmeriSuites)
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Hyatt Place Charlotte Airport/Tyvola Road
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Hyatt Place Charlotte Airport/Tyvola Road
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384 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Marshall, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

We had a room prepaid, for our family of five (kids ages 9-15), reserved with a confirmation number since April/May. Our flight was delayed and my husband called as soon as we landed to verify the room and late night guaranteed. This was at 10:50pm. The lady he spoke with said great, no problem. Let us know when you get... More 

Was this review helpful? Yes 2
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

I enjoyed my stay here. The staff was very helpful and made me feel important. Their welcoming attitudes would definitely bring me back there again. You have an awesome staff! Rooms are a bit older but that's to be expected in the outer skirts of charlotte. The breakfast was great and we'll attended to. I usually book hotels that have... More 

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Heather, Thank you for your review. I am glad that we met your expectations and that you will definitely be staying with us again! Having a complimentary breakfast is a key factor in choosing which hotel to stay at, so of course we have to make sure we are serving our guest a great 1st meal of the day!!... More 

Mountain View, California
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

Great location near the airport, free shuttle service. Room very spacious, clean and comfortable. great staff , very polite and helpful. Reservation process and check in very easy. Good value. Would recommend this place .

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hello, From the shuttle ride to the hotel, to your clean and spacious room, I'm so glad you enjoyed everything and had a comfortable stay. I appreciate your compliments on our staff and our amenities, so I know the team will love reading this. Looking forward to having you back again in the future! Sincerely, Chrissy More 

Tucson, Arizona
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

they did not know about my "special request" that was emailed to them before my arrival. That was ok because the front desk clerk found someone who knew how to place my request for an early morning sack breakfast. I watched her write it in their book at the front desk. But come 4:30 am the front desk clerk knew... More 

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Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Mary Sue, Thank you for your feedback regarding your stay. I would like to apologize for the inconvenience you experienced regarding your request for an early to-go breakfast. We are usually real good about catching all requests submitted from our guest prior to their arrival and unfortunately, this one fell through the cracks. "Attention to detail" is a key... More 

Austin, Texas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The shuttle, front desk and cafe staff were wonderful. For business travel this is a comfortable place to stay. The rooms are large with a small fridge and wet bar area, and the couch separate from the bed area. The breakfast is decent and the cafe/bar has good hours and decent food.

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Karen, This is definitely a great choice for business travel! We are convenient with our complimentary shuttle and the rooms are great for business and lounge. We love our business travelers and always want to make you feel like we are your home away from home. Another great room Tip: The elevator is not as disturbing as one may... More 

Rome, Italy
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hyatt Place is an excellent choice for the Charlotte Airport area. The shuttle drivers are very friendly and go out of their way to welcome you. The rooms are well-appointed and quiet - the AC works very well, even on hot days.

Was this review helpful? Yes 1
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Randy, Glad you were able to join us all the way from Rome! Thank you for such a kind review of our property. We are an excellent choice for a great stay near the airport. Our shuttle drivers are pretty amazing and it's a good first impression for what to expect once you arrive to the hotel. I will... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent facility that meets excellence in all areas of cleanliness to hospitality! We highly recommend and will definitely return. Beds are wonderful and breakfast an added bonus. Friendly staff as well!

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hello, Thank you for taking the time to share your review of your recent stay at Hyatt Place Charlotte Airport. I am very pleased to hear that you enjoyed your entire stay and not one moment were we off our game. Our staff loves to read reviews like this and compliments such as yours are shared with our entire associates... More 

Charlotte, North Carolina
Level Contributor
57 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This stay was great from the moment I checked in until I left. I needed to meet someone at the airport after I checked out and hopped a ride in their airport van with a few other travelers. Even the van driver was at the top of his game. They even took care of my transportation back to the hotel... More 

Was this review helpful? Yes 3
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hello, I am overly excited that you enjoyed your stay with us. Thank you so much for such a great detailed review of our property and what we have to offer our guest. It is our goal to ensure that we meet our guests' expectations; from transportation to and from the hotel, to a good night sleep. It makes your... More 

montreal
Level Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

While passing thru NC on our way to Atlanta, we selected Hyatt Place for a one night stay - good choice. This is a great hotel and was one of our favorites on our 16 day trip though the states. It is near the airport, yet quiet and has easy access to the highway. The room was large - very... More 

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi, To be one of your favorites during a 16 day trip, what a pleasure! I am glad we were able to meet your needs and more. You make a great point about the vanity outside of the bathroom. Some guest prefer the sink with the shower and toilet, but I agree, it really helps when there are two people... More 

new bedford ma, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

the room was ok the bathroom was tight and set up weird , it was very noisy , kids were banging doors constantly , we were too tired after driving 15 hours and had no other place to go , we would never consider that hotel location again

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Chrissy P, Front Office Manager at Hyatt Place Charlotte Airport/Tyvola Road, responded to this review

Hi Antonio, I would like to thank you for taking the time to give us a review. I wanted to express my sincere apologies to you for the disturbances you encountered during your recent visit with us. I can assure you this is certainly not the norm we extend to you a Hyatt customer. As I am sure you are... More 

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