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Residence Inn Charlotte South at I-77/Tyvola Road

3.0 of 5
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5816 Westpark Drive, Charlotte, NC 28217
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1 room 1 guest
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Residence Inn Charlotte South at I-77\/Tyvola Road
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196 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
  • All months
    (196)
  • Mar-May only
    (63)
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    (60)
  • Sep-Nov only
    (35)
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2 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed here on our way back home from Disney World and it was wonderful. The suites are so clean and spacious, the staff is courteous and friendly, and they even offer a FREE hot breakfast! They have a beautiful outdoor pool area with a spa where we got to spend a relaxing day with our two young boys. Even... More 

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Milwaukee, Wisconsin
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the Hotel were very friendly and accommodating from the front desk to the housekeeping staff. Excellent Breakfast Buffet, great outdoor, locked and closed end swimming pool. The rooms were great. The exercise room was too small, but other than that and excellent place to stay while in NC or SC.

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Bemidji, Minnesota
Level Contributor
63 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here rather than at another Residence inn we had hoped for that would have been closer to an event we were attending in South Park. The other place was sold out, but, as it turns out, it was a good choice! The rooms were a tad small but clean and comfortable, the location was not far from either... More 

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Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your recent review of the Residence Inn Charlotte South. We are glad that it worked out for you to stay with us. Yes, people are sometimes surprised by how quiet our street is being that we are right off the highway. We hope to see you again! Sincerely, Tina Crossland Director of Sales More 

Oakville, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

We didn't expect much booking at this hotel, but when we got there late at night, the staff was extremely friendly and helpful, the room exceeded our expectations and the next morning at breakfast we were pleasantly surprised to see a big selection of food to choose from. The hotel also had a lady cleaning up the plates who was... More 

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Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your recent review of the Residence Inn Charlotte South. We were happy to hear that we exceeded your expectations! We hope to see you again as you pass through Charlotte in the future. Sincerely, Residence Inn Management More 

Edgewood, Maryland
1 review
1 of 5 stars Reviewed 4 weeks ago

This place should not be a Marriott. I usually stay at less expensive places when I travel, but when I pay over $100 more, I expect a little more. Unfortunately, this Marriott did not meet my expectations because it is a poorly maintained and poorly managed facility. For $39 this place would be acceptable, but if you pay any more... More 

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Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Your satisfaction is very important to us. We apologize that you did not enjoy your stay. We understand that we are due for a renovation which we are in the works for scheduling. Please contact the hotel so we can discuss your stay further. Best regards, Residence Inn Management More 

Staten Island, New York
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 22, 2015

Loved it, we've stayed here a few times, we've always booked the penthouse suite, so we are spoiled, my daughter has been raised in Marriott resident inns, in virginia and north carolina, she knows the Marriotts, mean quality....

Was this review helpful? Yes 1
Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your review! We're so glad you had an excellent stay again with us. Hope to see you again soon! Sincerely, Tina Crossland Director of Sales More 

Independence, Ohio
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed May 27, 2015

For the past 4 vacations to Walt Disney World, my family of 6 has stayed overnight at this Residence in on the drive back. Our 2-bedroom suite is spacious; and the 2 bathrooms and full kitchen are a great feature! We have enjoyed relaxing at their pool and the area restaurants! A nice touch was when the front desk knocked... More 

Was this review helpful? Yes 1
Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, First of all, thank you for staying with us the past 4 years on the your way down to Walt Disney World! We were happy to hear about your excellent stay with your family. We appreciate your business very much. We hope to see you next year! Sincerely, Tina Crossland Director of Sales More 

Hudson, Ohio
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed May 26, 2015

We had a lovely stay at the Tyvola Rd Res Inn. Throughout the property there were southern Magnolias blooming. The coconut/vanilla/floral scent is intoxicating. We had an upper room facing the main courtyard, which was really, really quiet, we did not hear a peep from other rooms or outside. It was great. Also, we are always grateful when a hotel... More 

Was this review helpful? Yes
Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for recent review of the Residence Inn Charlotte South! We are glad you enjoyed your stay. We are working on getting a plan for updating the hotel and hope that next time you are in Charlotte, you will see some great improvements. Best wishes, Tina Crossland Director of Sales More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 24, 2015

It was truly night and day from my last visit to Charlotte and staying at the LA Casa. From the friendly employees to the excellent buffet (I felt like I was at,a 5-star restaurant) to the peaceful surroundings, it was a truly enjoyable experience. Now if they can an atm onsite, it would be a perfect experience.

Was this review helpful? Yes
Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, We were very happy to hear you had a great experience at the Residence Inn Charlotte South and we hope to see you again next time you're in Charlotte :-) Best wishes, Tina Crossland Director of Sales More 

Atlanta, Georgia
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 21, 2015

This hotel is outdated and the grounds are unkempt. I honestly considered checking out because of how patched up it is. You'll see 4 different types of caulking, yellow wall paper, tubs needing to be resealed, and royal blue carpet. Magnolia leaves are everywhere and it doesn't look like the landscaping has been tended to in months. The porches and... More 

Was this review helpful? Yes 1
Tina C, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your review and we apologize for the abundant magnolia leaves. This time of year they come down like leaves in the fall and as soon as they are blown away, they return. Fortunately, it's not always this way. We will take a closer look at your room to see what improvements we can make (caulking,... More 

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