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Residence Inn Charlotte South at I-77/Tyvola Road

3.0 of 5 5816 Westpark Drive, Charlotte, NC 28217
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Certificate of Excellence 2014
Residence Inn Charlotte South at I-77/Tyvola Road
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Residence Inn Charlotte South at I-77/Tyvola Road
Residence Inn Charlotte South at I-77/Tyvola Road
Residence Inn Charlotte South at I-77/Tyvola Road
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175 reviews from our community

Traveler rating
    77
    57
    24
    10
    7
See reviews for
54
34
13
52
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sao Paulo, SP
Top Contributor
63 reviews 63 reviews
29 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The reasons I choose this hotel: close to I77, close to South Park mall, cost and 2 bedroom suites as we were traveling to Florida. I read the reviews and totally agree that it is old but is well maintained and service is good. All the reasons were met and we were happy to stay there.

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 5 days ago NEW

My family and I was traveling to Florida for Christmas and we decided to make our reservations at the Residence Inn Marriott in Charlotte North Carolina. Upon arriving on December 22, 2014 late that evening our cost for the suite for 1 night was $124.00 plus tax. I paid for the room with debit master card. The clerk told us... More 

Was this review helpful? Yes
RICharlotteSouth, Guest Relations Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Please accept our apologies for initially being checked into a vacant dirty room. That was very unfortunate and that is not a general practice here at the Residence Inn. We also apologize for the over authorization of your debit master card. The bank will release the funds into your account in a few days but we understand the... More 

Valatie, New York, United States
Contributor
14 reviews 14 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 16, 2014

While I agree with the reviews that point out this facility is perhaps a bit older I would say that it is very well maintained. I noticed one small thing (a timer swtich was no longer timing properly) and mentioned it at the front desk and a maintenance person followed me back to the room to take care of it... More 

Was this review helpful? Yes
RICharlotteSouth, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your recent review of the Residence Inn Charlotte South. We were happy to hear that you received excellent service from all our staff and yes, we were happy that you chose to stay with us when you could have chosen to stay at numerous other hotels. We appreciate your business and hope to see you... More 

Gaithersburg, MD
Top Contributor
154 reviews 154 reviews
17 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed November 8, 2014

There was nothing wrong here - the hotel is well run and the staff is terrific. BUT - the facility, while well maintained, is a bit old and is showing its age. The Marriott Residence Inns are being updated and modernized all around the country, and I hope this one is on the schedule! The rates here seem to be... More 

Was this review helpful? Yes
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your recent stay at the Residence Inn Charlotte South. Yes, we are on schedule for a renovation and hopefully when you are back in Charlotte, you will experience a "refreshed" Hotel. We appreciate your business and hope to see you again soon! Sincerely, Residence Inn Management Staff More 

Ontario
Top Contributor
174 reviews 174 reviews
78 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed October 5, 2014

We have been here a couple of times before & we will be back. The rooms are nice. There is no fitness centre. The breakfast room is quite small but they do have a good selection of items, including about 4 hot items. We'll be back.

Was this review helpful? Yes
RICharlotteSouth, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for you recent review of the Residence Inn Charlotte South! We are glad that you are a regular guest here and hope to continue seeing you as your pass by Charlotte. More 

Bogue, North Carolina, United States
1 review
5 of 5 stars Reviewed October 2, 2014

Great hotel. Great atmosphere. Felt very safe. Everything was clean. Breakfast was lovely. Would highly recommend this place. Really close to downtown. Easy to get to. It is right off 77, very close to 85 and even 485. Only took us 15 minutes to get to the PNC Music Pavilion. And the staff was really exceptional.

Was this review helpful? Yes
RICharlotteSouth, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your recent review of the Residence Inn Charlotte South! It sounds like you had a great weekend. Thank you for your kind remarks, we will pass this onto our associates. More 

Eastern NC
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 2, 2014

We stayed at this property this past weekend, and I highly recommend it. We have been here before and decided to book again because it exceeded our expectations the last time. We had the same great experience again. The property, while older, is well maintained. The grounds are very pretty. There is a picnic area with grill, a nice sized... More 

Was this review helpful? Yes
RICharlotteSouth, General Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for visiting with us again and being so detailed in your recent review of the Residence Inn Charlotte South! We're glad to hear you had another great stay with us. We hope to see you next time! More 

1 review
5 of 5 stars Reviewed September 9, 2014

I lived here for almost 3months for business with my two year old. The staff deserves an award. I've been traveling for almost 6 months and this was the best hotel I've ever been to. If possible in the future when I travel I will only stay at a Residence Inn

Was this review helpful? Yes
RICharlotteSouth, Director of Sales at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for your review of the Residence Inn Charlotte South. We were happy to hear you had a great experience here while you were staying with us for 3 months on business with a 2 yr old. That was very important for us to here since that is what we specialize in. The Residence Inn is a... More 

Florida
Contributor
12 reviews 12 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 2, 2014

This was a nice stopping point for us on our way home. We were only here for one night. It was clean and the room was nice, with a fireplace. We were here in August, so unfortunately, we could not use it but would be wonderful in the fall/winter months. The breakfast was nice, but a little spread out to... More 

Was this review helpful? Yes
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, Thank you for staying at the Residence Inn Charlotte South and reviewing our hotel. We hope that you visit us longer next time you stop through Charlotte. More 

Toronto
Top Contributor
69 reviews 69 reviews
7 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed August 29, 2014

We were on our way back to Toronto after two months in Florida going up I 77 and stopped at the Residence Inn in south Charlotte. Front desk folks were so pleasant. We got a one-bedroom suite which was quite nice. I appreciated the fact that it was very clean and really liked the fact that the bathroom looked new... More 

Was this review helpful? Yes
RICharlotteSouth, Manager at Residence Inn Charlotte South at I-77/Tyvola Road, responded to this review

Dear Guest, We were glad to hear of you recent visit and that you enjoyed your stay. The One Bedroom does offer more privacy when traveling with family.We're glad to hear the bathroom was in great condition. Our maintenance staff work hard at maintaining our hotel. They do an excellent job. We look forward to seeing you again as you... More 

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Additional Information about Residence Inn Charlotte South at I-77/Tyvola Road

Address: 5816 Westpark Drive, Charlotte, NC 28217
Location: United States > North Carolina > Charlotte > Montclaire South
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Charlotte South at I-77/Tyvola Road 3*
Number of rooms: 116
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Also Known As:
Residence Inn Charlotte South At i-77/Tyvola Road Hotel Charlotte
Charlotte Residence Inn
Hotel Style:
#48 Business Hotel in Charlotte

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