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Courtyard by Marriott Charlotte Airport North

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2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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Courtyard by Marriott Charlotte Airport North
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251 Reviews from our TripAdvisor Community

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Michigan
Level Contributor
141 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Not the best Courtyard I've stayed at but it was fine. I found the room to be clean. One of my biggest pet peeves is when the heater/air conditioning cycles on and off and you cant run the fan by itself which was the case. The free internet was throttled down so you would have to upgrade to stream. The... More 

Helpful?
Thank VanHalenII
Washington DC, District of Columbia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

My wife and I were stuck in Charlotte on our way back from the Caribbean with a 2 day layover courtesy of the 2016 East Coast Blizzard Jonas. So okay, we are stranded, let's make an adventure of it. We book a room with a Jacuzzi. First, the plug for the drain is broken off and sitting on the tub,... More 

Helpful?
Thank Opinionated_Ry
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Greetings, Thank you for taking the time to respond on Trip Advisor and let us know about your stay, however, I regret to hear that your your stay with us did not meet your standards. Rest assured that our Chief Maintenance Engineer was alerted to the issues you encountered and we are working to get them resolved. I am happy... More 

Omaha, Nebraska
Level Contributor
121 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is your standard Courtyard, with one big exception in the shuttle driver. She was so nice and awesome. We chatted about delivery options for dining so when we got back to the hotel, she made a point of getting me the menus for all the restaurants that deliver there. The lobby looks nice and refreshed, with the typical... More 

Helpful?
Thank ronin308
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had a late check-in after a very, very long intercontinal flight (ca. 23.00 after 18h journey). The staff was very friendly, also in the evening. The check-in procedure was extremly quick, what was very important for me, Breakfast in the morning was ok.

Helpful?
Thank Stefan B
New York City, New York
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

While the lobby is updated and new in this location, the rooms are very outdated with stained and ripped carpet, scratched furniture, and general moldy smell. The set up of the bathrooms are ridiculous as you can't get out of the shower without the door being closed. The shower curtain was also very old and falling off. The worst part... More 

Helpful?
Thank ads298
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Good afternoon, I apologize that your stay with us is not as pleasant as it should have been. The information in your review has been shared with the appropriate managers of the staff. We hope that you will offer us another chance to offer you a show you a great hospitality experience in the near future. More 

Wilmington, North Carolina
Level Contributor
4 reviews
4 of 5 stars Reviewed 4 weeks ago

nice and clean room, the bed is comfortable. Front desk staffs are friendly and helpful, we took the shuttle bus to the airport, the driver is a very nice guy. Only thing that i don't like is the pillow, not comfortable.

Helpful?
Thank Yang L
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Thank you for taking the time to respond on Trip Advisor. We will share all of the feedback with the appropriate members of the our team. We are delighted to know that our staff was friendly and helpful! More 

Boone, North Carolina, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 5, 2016

We always stay here on our way to airport, we enjoy prompt service and Internet is great, and lil lady in cafe is a charm. They can take you to and from airport with ease and they always are great with wakeups

Review collected in partnership with this hotel

Helpful?
Thank Ben F
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Thank you for taking the time to respond on Trip Advisor! We are elated to hear that you have enjoyed staying with us. We look forward to serving you and your family soon. More 

Roebuck, South Carolina
Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed December 27, 2015 via mobile

I always stay there before and after my flights. The staff is so nice and will accommodate you with whatever you need. The food at the Bistro is delicious and they are very pleasant. The rooms are really nice and the beds are comfortable.

Helpful?
Thank Nancy A
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Thank you for sharing your experience with the Courtyard Charlotte Airport North. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued Marriott customer, your feedback will be shared with the team to continue to inspire and motivate them to... More 

Chicago, Illinois, United States
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
2 of 5 stars Reviewed December 23, 2015 via mobile

If you take a cab here from the airport be warned, it's a 3 minute ride with a $14 flat rate. We still tipped $6 for holiday cheer but I felt a little abused. We walk in to check in, and were greeted with a weird energy. Maybe we looked frazzled from traveling all day. I inquired about a $20... More 

Helpful?
Thank Cory_Warfield
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport North, responded to this review

Thank you for choosing Courtyard Charlotte Airport for your breif stay while in Charlotte. I apologize for the confusion concerning a $20 credit towards your stay and the cleanliness issues in your room. I have reached out to the managers of all departments involved and we will be speaking to our teams about the issues at hand. More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed November 29, 2015

The best feature of this hotel is its proximity to the airport and its airport shuttle. For that, worth it's weight in gold. The lobby clerk was super nice. I had to chuckle when she called one of my kids "sweetie" - very warm and friendly. The maid was super nice and helpful. I'd give the staff a 10 out... More 

Helpful?
Thank Laura A
CourtyardAirport, Front Office Supervisor at Courtyard by Marriott Charlotte Airport North, responded to this review

Dear Laura A, Thank you for your response! We are glad that your expectations were met and you had a great stay with us. We hope you will choose Courtyard Charlotte airport the next time you are in town. REDOUANE BARAKAT Front Office Supervisor o 704.319.9900 f 704.319.9901 Courtyard by Marriott Charlotte Airport North 2700 Little Rock Road Charlotte, NC... More 

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