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Courtyard by Marriott Charlotte Airport

3.0 of 5 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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Certificate of Excellence 2014
Courtyard by Marriott Charlotte Airport
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Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
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150 reviews from our community

Traveler rating
    49
    57
    24
    12
    8
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33
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chesapeake Beach, Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'm someone that is very picky about the hotel I stay at. Let me just get that out the way. With that being said this overall is a so so hotel. Plus- the bed was like sleeping on clouds. Love it! I think the pillows were down and like 6 on the bed. The only drawback to this wonderfulness is... More 

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Tanyathedoll Thank you for your review regarding your past stay. We apologize your stay didn’t meet your standards or ours; I have shared this information with my management team to get the above items correct. Thanks again for your review and we hope to see you again. More 

Arlington, Virginia
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel was having a bad night, their internet was down and the staff was annoyed and short with guests. No invoice and nothing about how to obtain one. The public areas were just filthy, the carpets were very dirty and had not been vacuumed throughout the hotel and the inside of the elevators were grimey. This is not an... More 

Was this review helpful? Yes
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear ADC2011, Thank you for your feedback regarding your recent stay. I do apologize that your recent stay didn’t meet your or our expectations. We hope that if your travel needs bring you back to Charlotte that you will give us another chance. Thanks again for your feedback. More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 4 weeks ago

Please read I'm sorry its long but it is the truth and our night with professionally rude Marriott Staff. My sister mother and myself decided to stay at this property because it was close by the airport and we had a long layover. First things first i have stayed at hotels and Marriotts all over the world and I do... More 

Was this review helpful? Yes
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Elizabeth H, Thank you for your review of your recent stay. I apologize that your stay was not satisfactory, and I will be sharing your feedback with the managers and staff. We hope if your travel needs bring you back to Charlotte that you will give us another try. Thanks again for the feedback. More 

Charlotte, North Carolina
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My wife and I stayed here recently to catch a very early flight. This is definitely more updated than other options near the airport. Food is available at the hotel in the Bistro. The food is pretty basic, but ordering from the Bistro is easier than going out, especially when fatigue is an issue. The room was clean and pretty... More 

Was this review helpful? Yes
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear edk469, Thank you for your recent review regarding the Courtyard by Marriott Charlotte Airport. We definitely do have a nice location to the airport which makes it very easy for traveling. I’m glad to hear that you enjoyed your stay as well as our bistro. Thanks again for your review and we hope to see you soon. More 

Farmington, Minnesota
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was decent. I liked the desk in the room, However, it seemed small and the bathroom/vanity area seemed odd in the way it was laid out. No good place to lay out your suitcase. Continental breakfast was mediocre and front desk was slow to get me checked in. Parking lot seemed to have a lot of people just hanging... More 

Was this review helpful? Yes
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Nicole P, Thank you for your feedback regarding your recent stay. The items you mentioned will definitely be looked into and addressed with the appropriate departments. Thanks again for the feedback and we hope you will give us another try in the future. More 

Atlanta, United States
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I was very pleased from the start of my visit to this hotel. The front desk person treated me very well even though it was late evening. It really offered a difference with such a high level of customer service. If I had time, I would have stayed longer.

Was this review helpful? Yes
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Earl H, Thank you for your review of your recent stay at the Courtyard by Marriott Charlotte Airport. I’m glad to hear that you enjoyed your stay as well as our staff. We can’t wait to see you next time your travels bring you back to Charlotte. More 

Raleigh, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 21, 2014

My husband and I stayed here before an early flight from CLT. We're fans of Courtyard Marriotts and this was no exception - very clean and comfortable. The staff was courteous and helpful and the food in the bistro was delicious. The indoor pool was a nice touch as well. We didn't use the airport shuttle this time, but it... More 

Was this review helpful? Yes 1
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Haley W, Thank you for your review regarding your recent stay at the Courtyard by Marriott Charlotte Airport. It’s a pleasure to hear that you enjoyed your stay! I’m glad to hear that we made you feel at home while you were away from your home traveling. Thanks again for the review and we look forward to seeing you... More 

Clearfield, Utah
Top Contributor
51 reviews 51 reviews
21 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 18, 2014 via mobile

This Courtyard is conveniently located near the airport with a shuttle service that allowed us to cut a couple of days off our car rental (we stayed here both the first and last nights of our trip). While it is not up to the standard of some of the other Courtyards that I have stayed in, it did have comfortable... More 

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your review regarding your recent stay. I’m glad to hear that you enjoyed the shuttle service as well as our great beds! We appreciate the feedback and hope you will give us another try in the future. More 

Philadelphia, PA
Contributor
15 reviews 15 reviews
13 hotel reviews
49 helpful votes 49 helpful votes
2 of 5 stars Reviewed October 16, 2014

Thank goodness we only stayed here for one night to catch an early morning flight at the airport. We arrived around 8:30PM and it was fairly quiet until around 9:30. Then, all of a sudden, jets we're flying non-stop, meaning every 30 seconds or so, until around midnight. This hotel is in the direct flight path! I even heard them... More 

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear BTKK23, Thank you for your review regarding your recent stay. I apologize for the noise of the airport while you were here, since we are so close to the airport we do occasional hear the airplanes. I will share your feedback with the staff and hope that you will give us another try if your travels bring you to... More 

Vero Beach, Florida
Top Contributor
102 reviews 102 reviews
9 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 22, 2014

This is a nice, clean hotel near the airport. They provide a shuttle to and from airport. Staff is friendly and it was a very pleasant experience for us. I love the bedding, one of the reasons I love Marriott. I would return if I'm ever back in the area.

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear ycarney, Thank you for your review of your previous stay at the Courtyard Charlotte Airport. It’s a pleasure to hear that you enjoyed your stay while you were here. We look forward to seeing you next time your travels bring you back to Charlotte. More 

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Additional Information about Courtyard by Marriott Charlotte Airport

Address: 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte Airport 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Marriott
Charlotte Courtyard

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