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Courtyard by Marriott Charlotte Airport

#75 of 171 Hotels in Charlotte
Certificate of Excellence
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2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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Courtyard by Marriott Charlotte Airport
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Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
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183 reviews from our community

Traveler rating
    56
    68
    32
    18
    9
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32
42
12
68
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rolling Prairie, Indiana
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

As soon as I walked in the lobby I smelled what I would describe as a fast food restaurant with fermenting fountains. The smell permeates the entire first floor. I don't know if it The bistro that needs a good scrubbing but the first impression from a smell was not good. The room was clean and comfortable.

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Tim&MK. Thank you for your feedback regarding your recent stay. We apologize we didn’t meet your expatiations or ours. We will share your feedback with the appropriate managers to get these items corrected. Thanks again for your feedback and we hope to see you again in the future. More 

Top Contributor
129 reviews 129 reviews
43 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I took this hotel because the location near the airport is very convenient. The price they are asking for is not that much high for the room. But they don't propose any breakfast buffet, you will have to take it from the "bistro" who is going to kill you with the prices...20 box for a coffee, plus some cereals and... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Hugues S Thank you for your feedback regarding your recent stay. I apologize your stay wasn’t up to your expatiations, and I will be looking into the items you mentioned above. We hope you will give us another change next time your travels bring you to Charlotte. More 

Alfred Station, New York
1 review
2 of 5 stars Reviewed 1 week ago NEW

Checked in at 9:50pm from an international flight with no dining. Restaurant closed. Ordered a pizza delivery from Papa Johns, waited 1.5 hours, called that said 30 minutes. Cancelled that. Not even coffee available when we left at 5:30 am. In 18 hours we managed to get a microwave pizza! Would not stay here again

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear travelNYAlfred Thank you for your feedback regarding your recent stay. I apologize for your recent experience while staying with us. This is not our expectations and we will look into the above issues. Thanks again for the feedback and we hope you will give us another try next time in Charlotte. More 

Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I was on an over-nighter in the Charlotte area for business and had an early flight out of CLT. I was without transportation and chose Marriott for a few reasons but one being that they provide free shuttle service. Upon arrival I was pleased to find that the site also offered healthy dinner options beginning at 5:00. They had fresh... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear LisaKellie41 Thank you for your review regarding your recent stay at the Courtyard by Marriott Charlotte Airport. It’s a pleasure to hear that you enjoyed your stay as well as our wonderful staff. We can’t wait to see you again next time you’re in Charlotte! More 

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed overnight recently in order to catch an early morning flight. Everything was very clean, comfortable and quiet. It was great to check in, take a quick dip in the (chilly) indoor pool, grab a bite, and head to bed. The ability to park and ride the shuttle to the airport is wonderful! Carmen the shuttle driver was cheerful,... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear NCtothesea, Thank you very much for your feedback. we are pleased to hear that you had an awesome experience at the Courtyard by Marriott Charlotte airport. We look forward having you stay with us again More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here this past weekend for a business trip for my husband. We checked in late and I desperately needed a hot tea. I went down to the little cafe and ordered. They were out of three of the things I tried to order but the woman behind the counter did everything she could to make me happy. My... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Hms8506, Thank you very much for your feedback. We apologies for the incident but glad it has been taking care of by one of our employees. We look forward having you stay with us again More 

Contributor
12 reviews 12 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good airport hotel. 10 minutes drive from the airport. Free shuttle service. You have to call them, but very responsive and helpful. Good to do park and fly, which works out cost effective. Just what you want and expect from an airport Marriott.

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Derek H, Thank you very much for your feedback regarding your stay at the Courtyard by Marriott Charlotte Airport. We are pleased to hear that enjoyed your stay and we look forward to having you stay with us again. More 

Pesotum, Illinois
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We found this hotel conveniently located. The shuttle picked us up right away so that we didn't have to wait long. The hotel personnel were very friendly, the lobby was clean and inviting and our room was also clean. We were only there 9 hours, so I don't know about food service. We had a room by the elevator and... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your review regarding your recent stay. I apologize that your room was close to the elevator and that we didn’t meet your expatiations. We hope in the future you will give us another chance, thanks again for the feedback. More 

Wilmington, North Carolina
Senior Contributor
42 reviews 42 reviews
31 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Convenient, clean, bright and cheerful! My wife and I were returning from London and due to a mechanical problem on the plane and high headwinds, we ran late and missed our connection home. I got on the phone and got the last room in the hotel! The van driver was very funny and gracious to us. The ride to the... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your review regarding your recent stay at the Courtyard by Marriott Charlotte Airport. I’m so glad to hear that you enjoyed your stay and the staff. We can’t wait to see you next time you’re in Charlotte! More 

Greenville, South Carolina
Senior Contributor
41 reviews 41 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Because the company I am working for in Charlotte has a short list of hotels that I can stay...this is one I have been at twice in three weeks. The hotel's website advertises free WiFi throughout the hotel. While that may be true access and speed are both questionable. During both stays I was on the third floor and neither... More 

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your feedback regarding your past stay. I apologize we didn’t meet your expatiations or ours. We will definitely use your feedback to help get the above items corrected. We hope that you will give us another chance in the future and we hope to see you again soon. More 

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