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Courtyard by Marriott Charlotte Airport

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2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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1 room 1 guest
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Courtyard by Marriott Charlotte Airport
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218 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Pantego, Texas
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Courtyard by Marriott hotels are typically consistent for good service, value, comfort and cleanliness. Not this one. The hotel seemed to have been refreshed in the lobby area, which was clean and spacious. Guest rooms had new desk furniture but the rest was old. Rooms were very loud from outside noise. Tub area was moldy.

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Daniel P, Thank you for your review regarding your recent stay. I apologize for the noise of the airport while you were here, since we are so close to the airport we do occasional hear the airplanes. I will share your feedback with the staff and hope that you will give us another try if your travels bring you... More 

Tulsa, Oklahoma, United States
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

hotel was clean and neat, stayed for one night for a layover, free airport shuttle about twice an hour. hot tub was broken while we were there. good place to stop in for a night or two. would recommend

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Zane M, Thank you very much for your feedback. We are pleased to hear that you had a great experience at the Courtyard by Marriott Charlotte Airport. Thanks again for the review and we look forward to seeing you next time. More 

Myrtle Beach, South Carolina
Level Contributor
56 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a standard Courtyard and up to their usual standards. It's extremely convenient when flying out of Charlotte. They even offer parking deals and a shuttle to the airport. Service at the restaurant was quite good too.

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Ken P, Thank you for sharing your experience at the Courtyard by Marriott Charlotte Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Thank you for staying with us and we hope you choose to stay with us again whenever... More 

Newport News, Virginia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you have to spend the night getting out of the Charlotte NC airport, this is the place to do it. Five minutes from the departure gates, a clean new facility with a courteous and very attentive staff and a great airport shuttle service running 24/7. Big rooms with nice new TVs, can't think of a single negative thing about... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Chuck C, Thank you for sharing your experience at the Courtyard Charlotte Airport on Tripadvisor. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and come visit us again soon!... More 

NJ
Level Contributor
88 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We were here on business and this hotel is less than 5 minutes from the airport: very convenient location for business travelers. We went into uptown Charlotte each night for dinner (with a rental car) which was only about 10 minutes from the hotel. We ate breakfast at the hotel one morning. They offer a small breakfast menu with healthier... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear MH9727 Thank you very much for your feedback regarding your stay at the Courtyard by Marriott Charlotte Airport. We are pleased to hear that enjoyed your stay and we look forward to having you stay with us again. Redouane Barakat Front Office Supervisor o 704.319.9900 f 704.319.9901 Courtyard by Marriott Charlotte Airport 2700 Little Rock Road Charlotte, NC 28214... More 

Aventura, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

all excellent appreciated shuttle service to and from airport. very friendly front desk help. rooms were clean and comfortable. excellent quality and service for the money. would stay there again.....

Review collected in partnership with this hotel

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Martin K, Thank you for sharing your experience at the Courtyard Charlotte Airport on Tripadvisor. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to... More 

Manama, Bahrain
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Looks the the hotel has upgraded most of its rooms. The room we had was very clean and had enough space. Because of flight delays, we didn't arrive until midnight. I requested and Uber and it was only a $4 ride. Check in was fast and they offered a wake up call and a shuttle ride back to the airport.... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Christophermarc1, Thank you for your review and kind words regarding your recent stay at the Courtyard by Marriott Charlotte Airport. It’s a always a pleasure to hear compliments about our hotel! Thanks again for the review and we look forward to seeing you next time. Redouane Barakat Front Office Supervisor o 704.319.9900 f 704.319.9901 Courtyard by Marriott Charlotte Airport... More 

Montclair, New Jersey
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2015

I had a wonderful experience at this hotel. It was very clean, modern, and good food options considering there is nothing around if you didn't want to drive. The room was well appointed and clean. Very comfortable bed! The open concept restaurant was nice - maybe a small wall to block off the reception but other than that it was... More 

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for sharing your experience at the Courtyard Charlotte Airport. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a Valued Guest, your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional... More 

Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 18, 2015

The staff was very friendly and welcoming. We were in town for the acc championship game (go Noles) and the room was very comfortable and that bed was oh so soft. The room service had pretty good food as well.

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Sean R, Thank you for your kind comments regarding our staff and the comfort of our beds. We strive to always give our guest exceptional customer service, and I'm grateful to know that we succeeded. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing Charlotte Airport Courtyard and we look forward to... More 

Merton, Wisconsin
Level Contributor
103 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
2 of 5 stars Reviewed July 18, 2015

I've never stayed at a Courtyard this dirty before. The common area carpets, the walls in our room, and especially the bathroom was nasty and dirty. My wife did not want to take a shower there. The beds were clean and my mattress was very comfortable. I didn't try any of the other hotel services because we wanted to just... More 

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear bhighlande, Thank you for taking the time to share your recent experience at the Courtyard Charlotte Airport with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve... More 

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