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Courtyard by Marriott Charlotte Airport

#80 of 171 Hotels in Charlotte
Certificate of Excellence
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2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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Courtyard by Marriott Charlotte Airport
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Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
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187 reviews from our community

Traveler rating
    56
    69
    33
    18
    11
See reviews for
33
43
12
69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (187)
  • Mar-May only
    (56)
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    (49)
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    (44)
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Palmerton, Pennsylvania
1 review
1 of 5 stars Reviewed yesterday NEW

Are room was dirty ,stains on curtains rugs even on the lampshade. we had to call down to the front desk at midnight because the sheets on my daughters bed had stains on them. . after we checked out on our way home we realized someone who had access to our room went through our purses and stole money and... More 

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Tampa, Florida
Top Contributor
283 reviews 283 reviews
18 hotel reviews
95 helpful votes 95 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Courtyards just consistently get it right. It starts at check in with great staff and a fantastic lobby to chill and relax if you decide to just stay around the hotel. It's not just for the business travelers either, I always look for the Courtyards whether on business or pleasure. The room was clean and the bed was super comfortable... More 

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Contributor
15 reviews 15 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for a night. Positive experience. Front desk very efficient. Rooms are a little worn but clean. Bed soft and comfortable. No tub shower only. Plenty of towels. Bistro breakfast was good. I liked the healthy options available. Very close to the Airport. Also liked the fitness center. Nice treadmills that worked! Would recommend!

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear els217 Thank you for your review regarding your recent stay at the Courtyard by Marriott charlotte Airport. We are glad to hear that you enjoyed your stay and the staff! We can't wait to see you next time you’re in Charlotte. More 

Tampa, Florida
2 reviews
1 of 5 stars Reviewed 1 week ago

After a long day of travel I just needed to relax but the staff was not very helpful. the next morning when I got into the shower I discovered the liner was black with mold. I don't mean a little at the bottom. The entire curtain all the way up to eye level was black. I won't stay at this... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear PJW493, Thank you for your feedback regarding your recent stay. I apologize your recent stay didn’t meet your expectations or ours. The item you mentioned above will be addressed with the appropriate staff to ensure this doesn’t happen again. Thanks again for the feedback and we hope to see you again soon. More 

Rolling Prairie, Indiana
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

As soon as I walked in the lobby I smelled what I would describe as a fast food restaurant with fermenting fountains. The smell permeates the entire first floor. I don't know if it The bistro that needs a good scrubbing but the first impression from a smell was not good. The room was clean and comfortable.

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Tim&MK. Thank you for your feedback regarding your recent stay. We apologize we didn’t meet your expatiations or ours. We will share your feedback with the appropriate managers to get these items corrected. Thanks again for your feedback and we hope to see you again in the future. More 

Top Contributor
138 reviews 138 reviews
44 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I took this hotel because the location near the airport is very convenient. The price they are asking for is not that much high for the room. But they don't propose any breakfast buffet, you will have to take it from the "bistro" who is going to kill you with the prices...20 box for a coffee, plus some cereals and... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Hugues S Thank you for your feedback regarding your recent stay. I apologize your stay wasn’t up to your expatiations, and I will be looking into the items you mentioned above. We hope you will give us another change next time your travels bring you to Charlotte. More 

Alfred Station, New York
1 review
2 of 5 stars Reviewed 2 weeks ago

Checked in at 9:50pm from an international flight with no dining. Restaurant closed. Ordered a pizza delivery from Papa Johns, waited 1.5 hours, called that said 30 minutes. Cancelled that. Not even coffee available when we left at 5:30 am. In 18 hours we managed to get a microwave pizza! Would not stay here again

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear travelNYAlfred Thank you for your feedback regarding your recent stay. I apologize for your recent experience while staying with us. This is not our expectations and we will look into the above issues. Thanks again for the feedback and we hope you will give us another try next time in Charlotte. More 

Santa Barbara, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I was on an over-nighter in the Charlotte area for business and had an early flight out of CLT. I was without transportation and chose Marriott for a few reasons but one being that they provide free shuttle service. Upon arrival I was pleased to find that the site also offered healthy dinner options beginning at 5:00. They had fresh... More 

Review collected in partnership with this hotel

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear LisaKellie41 Thank you for your review regarding your recent stay at the Courtyard by Marriott Charlotte Airport. It’s a pleasure to hear that you enjoyed your stay as well as our wonderful staff. We can’t wait to see you again next time you’re in Charlotte! More 

Asheville, North Carolina
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed overnight recently in order to catch an early morning flight. Everything was very clean, comfortable and quiet. It was great to check in, take a quick dip in the (chilly) indoor pool, grab a bite, and head to bed. The ability to park and ride the shuttle to the airport is wonderful! Carmen the shuttle driver was cheerful,... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear NCtothesea, Thank you very much for your feedback. we are pleased to hear that you had an awesome experience at the Courtyard by Marriott Charlotte airport. We look forward having you stay with us again More 

2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here this past weekend for a business trip for my husband. We checked in late and I desperately needed a hot tea. I went down to the little cafe and ordered. They were out of three of the things I tried to order but the woman behind the counter did everything she could to make me happy. My... More 

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CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Hms8506, Thank you very much for your feedback. We apologies for the incident but glad it has been taking care of by one of our employees. We look forward having you stay with us again More 

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