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Courtyard by Marriott Charlotte Airport

3.0 of 5 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
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Certificate of Excellence 2014
Courtyard by Marriott Charlotte Airport
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Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
Courtyard by Marriott Charlotte Airport
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164 reviews from our community

Traveler rating
    50
    64
    27
    14
    9
See reviews for
27
38
11
59
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (164)
  • Mar-May only
    (34)
  • Jun-Aug only
    (49)
  • Sep-Nov only
    (38)
  • Dec-Feb only
    (43)
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1 review
4 of 5 stars NEW via mobile

The staff was very friendly and made me feel welcome during my stay. If I were in this area again, I would request a room on the newer wing of the hotel. The hotel is kept exceptionally clean, and they do have a restaurant inside. The food that I purchased was delicious.

Was this review helpful? Yes
CourtyardAirport, Front Office Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for sharing your experience at the Courtyard Charlotte Airport through the Guest Satisfaction Survey. More 

Danville, Virginia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I spent a week for business at the Charlotte Air National Guard Base. It's location to the airport is convenient and the room was large and clean. Prices for the hotel Bistro was typical hotel pricing but I never use those services. There is not a lot within walking distance of the hotel. Overall I enjoyed my stay and will... More 

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CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Darrylw47, Thank you for the feedback regarding your recent stay at the Courtyard by Marriott Charlotte Airport. I’m glad to hear you enjoyed your stay and the hotel. We hope to see you next time your travels bring you back to charlotte. More 

Miami Beach, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

I totally enjoyed my stay this past weekend with a group of friends. The accommodations was clean and i truly love the open floor plan of the lobby. The dynamic duo of Shaunta and Chrystal who operated the front desk was so very helpful and friendly to make sure we were well taken care of. The housekeeping staff was also... More 

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CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear Tony D, Thank you for the wonderful review regarding your recent stay at the Courtyard by Marriott Charlotte Airport. It’s a pleasure to hear you enjoyed our hotel and our wonderful staff! I will be sure to share your review with the team, thanks again and hope to see you soon. More 

Des Moines, IA
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here for an overnight connection en-route to Jamaica. 10 minute wait for the shuttle and the polite driver had us to the hotel in no time. Check in was done quickly by a very polite and friendly employee and we were in the room in no time. The room was very clean with a king... More 

Was this review helpful? Yes 2
CourtyardAirport, Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear lucky9862, Thank you for your feedback regarding your recent stay. I’m glad to hear you enjoyed the staff, however we are very close to the airport so I do apologize for the airport noise. Thanks again for the feedback regarding your past stay and we hope to see you again soon. More 

2 reviews
3 of 5 stars Reviewed 2 weeks ago

I had to call twice to book a room, when called back to verify didn't have my room reservation, catching shuttle was a mess, no remote, no regular coffee, stained linen & cloudy hot tub, however extremely friendly staff, ok for a quick layover

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your review regarding your recent stay. We apologize that we didn’t meet your expectations or ours and hope you will give us another try in the future. I will be checking into the items you mentioned and making sure to correct them, thanks again for your review. More 

Wickford, Rhode Island
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just stayed at this property on a layover due to bad weather and delays up north. Friendly staff, clean rooms and a very nice little bistro on the property. Liked it a lot and would stay here again and recommend to friends.

Was this review helpful? Yes
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear NKTraveler, Thank you for taking the time to complete a TripAdvisor review. We are delighted that your stay with the Courtyard by Marriott Charlotte Airport was enjoyable. I will definitely share with my team the great comments regarding cleanliness, their customer service and friendliness. Everything we do is aimed at providing you with an excellent hotel experience and your... More 

Northampton, Massachusetts
Top Contributor
188 reviews 188 reviews
31 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at a million of them. This is an older property converted to a Courtyard years ago, but renovated recently enough to current standards. The Bistro help (mid-evening and early morning) all very friendly and helpful. Front Desk staff and room amenities all up to par. The most noteworthy feature was the airport shuttle ride over from the airport... More 

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CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear SkyKingBoston, Thanks for the great review regarding your past stay at the Courtyard by Marriott Charlotte Airport. I’m glad to hear that we meet and exceeded your expectations, and that you enjoyed our friendly staff. I’ll make sure to pass your review along to the staff as well. See you next time you in Charlotte. More 

Tipp City
Contributor
17 reviews 17 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 21, 2015

We have stayed in this location twice now during overnights while flying through CLT. Once planned once not planned. On both occasions shuttle was at airport within about 10-15 minutes after calling. Hotel was nice and clean on both occasions and staff was friendly and helpful especially on the unplanned with no bags. Restaurant closes at 11PM for late arrivals,... More 

Was this review helpful? Yes 1
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Dear James D, Thanks for the great review regarding your past stay at the Courtyard by Marriott Charlotte Airport. It’s a pleasure to hear that you enjoyed your stay as well as the hotels amenities. We look forward to seeing you next time your travels bring you back to Charlotte. More 

Annapolis
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
57 helpful votes 57 helpful votes
2 of 5 stars Reviewed January 13, 2015

Have stayed at this hotel numerous times and will never be back again! Rudest service ever ! Ignored by front desk- ignored by bistro staff and ate dinner with baby flies all over the lobby. This is not a hotel even delivering an ounce of Marriott expected service levels. Also good luck finding a place to park. They charge 7... More 

Was this review helpful? Yes 1
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your feedback regarding your past stay. I apologize your stay didn’t meet your standards or ours and I will be looking into the items you mentioned above. We hope if your travels bring you back to Charlotte you will give us another try, thanks again for the review. More 

Camden, South Carolina
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 11, 2015

Early morning flight out of Charlotte-Douglas for vacation somewhere warm? Consider prepositioning yourself at a local hotel instead of waking up at zero-dark-thirty and running the risk of a flat tire on the way to the airport. The Courtyard by Marriott is a good choice. It's clean, the staff was courteous, and it has a nice restaurant (using airport hotel... More 

Was this review helpful? Yes 1
CourtyardAirport, General Manager at Courtyard by Marriott Charlotte Airport, responded to this review

Thank you for your review from your previous stay at the Courtyard by Marriott Charlotte. It’s a pleasure to hear that you enjoyed your stay and the hotel. I must agree with you it makes it very easy staying here and getting to the airport in the morning. I’m glad to hear you enjoyed your stay and look forward to... More 

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Additional Information about Courtyard by Marriott Charlotte Airport

Address: 2700 Little Rock Road, I-85 & Little Rock Rd, Charlotte, NC 28214
Location: United States > North Carolina > Charlotte
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Charlotte Airport 3*
Number of rooms: 148
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Also Known As:
Courtyard By Marriott Charlotte Airport Hotel Charlotte
Courtyard Charlotte Airport
Charlotte Marriott
Charlotte Courtyard

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