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Chapel Hill University Inn

2.5 of 5
Hotel website
1301 N. Fordham Blvd., Hwy 15-501 at Eastgate, Chapel Hill, NC 27514 (Formerly Holiday Inn Chapel Hill)
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Chapel Hill University Inn
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Ranked #11 of 16 Hotels in Chapel Hill
A recent review
5 of 5 stars reviewed 2 days ago
WaltonTiger Wardensville, WV
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253 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Wardensville, WV
Top Contributor
51 reviews 51 reviews
42 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I first want to thank University Inn for the reduced rate given to us through Ronald McDonald House, as our granddaughter was in the hospital. We really enjoyed our stay here. Our room was very clean, and I loved the large bathtub and the super-comfortable bed. Having a microwave and a refrigerator in the room was most helpful. Both requests... More 

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Concord, North Carolina
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel itself is nice enough, but the really great point was the staff. We had a really hectic weekend of coming in late (and after being soaking wet and cold all day) and leaving early, and they were friendly, helpful, and informative about local resources in a comfortable, low key fashion. The guy manning the complementary breakfast Sunday morning... More 

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Murphy, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From check in to check out we had a pleasant stay! Quiet. Only one level so there was no rooms above or below to create noise. There were many dining choices within 3 miles, some were just across the street. The room had both a refrigerator and a microwave. We slept well in very comfortable beds. Nice place to stay.... More 

Review collected in partnership with this hotel

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for your 5 Star Review!!! We certainly appreciate your great feedback and thank you for sharing your thoughts with the TripAdvisor community. It is a privilege to us to be so close to everything you may need (UNC, hospitals, restaurants, shops, etc) while also being in quiet, tucked away corner in Chapel Hill. We love that we have... More 

Asheville, North Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I stayed one night prior to a visit at UNC Hospital. Very clean room with two extremely comfortable double beds. We stayed on a Sunday night, so it was also very quiet. Convenient to various markets (several within walking distance), restaurants, UNC campus, and the hospital. Will definitely book here again. Excellent room, excellent price. Breakfast was... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for your kind review and helpful traveler tips! We welcome so many UNC Hospital visitors each day and love being able to offer a clean, comfy haven away from home during what can be a stressful time. It is wonderful to hear that we made a positive impression on your trip. It is a great compliment to hear... More 

North Carolina
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Room VERY worn. Upholstered chairs were visibly soiled and light blocking curtains had large holes. This was Carolina graduation weekend and this room was reserved back in January. The price we paid was ridiculous for the amenities (lack of). The location is good and there is a nice pool but I would save your money and get a Room for... More 

Was this review helpful? Yes 1
ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for your feedback on your recent stay at the Chapel Hill University Inn. We realize expectations were extremely high on Graduation weekend due to high hotel rates in the Triangle region. With more than a half dozen universities all graduating on Mother’s Day weekend, we offered one of the best rates in the area. We hope you were... More 

Travelers are raving about these Chapel Hill hotels

Portage, MI
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I initially booked this motel because it accepts pets (for an additional $40 fee). In the end, I didn't bring my dog. But I was fairly impressed with the motel. It is clean. A little dated, unsecure wifi, mismatched towels (white hand towel, beige washcloth), limited parking, not enough outlets. But clean trumps all of that. We stay in a... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for choosing the Chapel Hill University Inn during your recent visit. We certainly appreciate your great feedback and thank you for sharing your thoughts with the TripAdvisor community. We are always pleased to get positive feedback regarding our rooms and we will definitely share your thoughts with our Operations team. We are indeed a pet friendly hotel, so... More 

Long Beach, MS
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We just returned from a fabulous wedding, where we stayed at the University Inn. On the negative side, we found the beds very hard and uncomfortable and undersized pillows stuffed with shredded foam. The bath towels felt like a mild sandpaper. The decor was quite dated. The bathroom mirror had a shim in the bottom of the frame to prevent... More 

Was this review helpful? Yes 2
ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for taking the time to review our hotel. I apologize for the frustration you faced with regards to communication at our Front Desk, however I can assure you that is not a common occurrence. We have strict policies against personal calls at the Front Desk and hold our team to very high service standards. You have provided some... More 

Greensboro, North Carolina
Senior Contributor
25 reviews 25 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed April 21, 2015

Overall the staff was very nice. Would I stay here again. Yes. It was ok. Maybe a little dated but I'm not high class. Very close to alot of restaurants. About a 2 minute ride from downtown and they offer free shuttle. Just let then know 30 minutes before the hour.

Was this review helpful? Yes 1
ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for your great review and for your helpful tips for future travelers. Our convenient location and free shuttle service makes it extremely easy for wonderful guests like yourself to get around in Chapel Hill. Whether you are in town for the UNC Hospitals, to visit UNC Campus or just to explore the lovely city of Chapel... More 

Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 16, 2015

Shawn at the front desk is amazing! I booked my stay on a discount website that assigned me to a smoking room (even though I specified non-smoking). Shawn saw this and changed it upon my arrival. He also saw that I was a female traveling alone so he arranged for me to have a room closer to the office as... More 

Was this review helpful? Yes
ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for giving us the opportunity to serve you at the Chapel Hill University Inn. Shawn was very happy to see your comments – he was pleased to be able to help you. We do try to accommodate room requests whenever possible. One of our key priorities is to provide the highest level of service and to... More 

Mississauga
Top Contributor
68 reviews 68 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 15, 2015

Good service, room was changed quickly when smoking had been done in non-smoking room. We were even upgraded to a refurbished room. only problem was breakfast was on second floor and would be difficult for non ambulatory people. conveniently located right across the road from a small plaza

Was this review helpful? Yes
ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for taking the time to share your recent experience at the Chapel Hill University Inn. I am so happy that the Front Desk could take care of your room move quickly and efficiently. Thank you so much for your tip about choosing a Deluxe upgraded room on the first floor. We absolutely try to accommodate the mobility needs... More 

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