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Chapel Hill University Inn

2.5 of 5
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1301 N. Fordham Blvd., Hwy 15-501 at Eastgate, Chapel Hill, NC 27514 (Formerly Holiday Inn Chapel Hill)
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Chapel Hill University Inn
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Ranked #11 of 16 Hotels in Chapel Hill
A recent review
3 of 5 stars reviewed 2 days ago
Vanessa B Charlotte, North Carolina
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244 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Charlotte, North Carolina
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Shawn at the front desk is amazing! I booked my stay on a discount website that assigned me to a smoking room (even though I specified non-smoking). Shawn saw this and changed it upon my arrival. He also saw that I was a female traveling alone so he arranged for me to have a room closer to the office as... More 

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Mississauga
Top Contributor
68 reviews 68 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good service, room was changed quickly when smoking had been done in non-smoking room. We were even upgraded to a refurbished room. only problem was breakfast was on second floor and would be difficult for non ambulatory people. conveniently located right across the road from a small plaza

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

I drove from Alaska across the entire country to move back home to Virginia. I stayed in MANY different hotels all around the same price range. This hotel was by far the CLEANEST, most FRIENDLY and COMFORTABLE out of all the hotels I stayed at during my LONG trip home. As a weary traveler, driving long hours everyday and sometimes... More 

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Summerville, South Carolina
1 review
5 of 5 stars Reviewed 5 days ago NEW

This is not a chain motel - it is a locally-owned (I think) one-of-a-kind place, with a full range of amenities. The staff, from front desk through management to housekeeping, is friendly, competent, and quick to help with any issues that arise. The furnishing, fittings, and bedding are nice and comfortable without being gaudy or overblown. Parking is plentiful; the... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for staying with us! It’s true, we are not a big brand property, which allows us to have tons of personal touches throughout the property and through our guest service techniques. Many guests comment on the fact that they walk into our lobby and just feel like they are at home because of all the personal... More 

Richmond, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Talk about exceeded expectations. I did it over Priceline and got a room for much lower than the average for this area. The buzz at this place is very friendly and helpfull as can be or as business bottom line short and to the point as you want. They respond to your need and choice. Older place but well kept... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for your informative review. “The best 5 star 3 star” is such a cool compliment! We are one of the most economical hotel choices in town, but we work hard to have a lovely, well maintained property and offer exceptional customer service. With summer approaching, we often have guests in the courtyard grilling or enjoying the... More 

Huntersville, North Carolina, United States
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

While the inn appears somewhat dated, it was very clean and the staff were extremely nice. I would not hesitate to stay here again when in Chapel Hill. It is convenient to UNC and to shopping and restaurants.

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

I am so happy that we exceeded your expectations!!! We love being able to offer a clean, comfy, friendly and affordable hotel option to all of our fabulous UNC visitors. I hope you can come back in the fall for UNC Football Season! More 

1 review
4 of 5 stars Reviewed 1 week ago via mobile

I stayed here for a couple days in February because of its location to Uncle. The room was comfortable (could have been a little more modern). What set this place apart was the level of service. The front desk guy was really helpful especially when it came time to local eateries. I was impressed by Galen's attentiveness, knowledge and pleasant... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for staying with us in February! I hope that you were not caught in the 2 snowstorms we got in the Piedmont that month. We don’t get much snow here, but we did get a few inches this past winter. I hope you are able to return in the warmer months. We should have our pool up and... More 

Trenton, New Jersey, United States
Senior Reviewer
9 reviews 9 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I took my son to visit Duke and UNC for college visits. I wanted a hotel in the middle of the 2 schools. This was a great place to stay. While the room we were in was a little dated it was clean and was very fresh smelling. Sometimes when you stay in a older motel you get a musty... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank for your review! Parents are so lucky to have 3 major universities (Duke, UNC and NC State ) all within driving distance of each other in our area. It must make college tours so much easier on you! We have the advantage of being close to UNC and Duke. Most would consider us a UNC hotel since we’re right... More 

Evergreen, Colorado
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My daughter and I spent a night at this location while checking out UNC Chapel Hill. We really enjoyed our stay. The hotel staff was extremely helpful and prepared (they have all sorts of information - anticipating your questions!). We tried a restaurant from their list of staff recommendations and were very happy we did. The pillows were super firm... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

We loved having you and your daughter at the Chapel Hill University Inn! Thank you so much for your great review. That is definitely a good tip about the pillows. You never know what comforts of home you’ll miss while in a hotel, but we definitely try to make guests as comfortable as possible in our rooms. That is wonderful... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I must say I was a little worried about the reviews...But with a couple night stays I was very pleased...The staff was great and welcoming...Galen at the front desk was very helpful and Tim was the best on the shuttle ( A Chapel Hill Native)...The rooms were comfortable with a microwave and fridge...Breakfast was a nice touch as well...Ashley was... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for your great feedback on our hotel. We are indeed one of the older properties in the area, but we truly make up for it in the quality of our rooms and the careful attention to detail in our customer service. I am so glad you got to meet Galen and Tim – they are our... More 

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