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Chapel Hill University Inn

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1301 N. Fordham Blvd., Hwy 15-501 at Eastgate, Chapel Hill, NC 27514 (Formerly Holiday Inn Chapel Hill)
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Chapel Hill University Inn
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Ranked #11 of 16 Hotels in Chapel Hill
A recent review
4 of 5 stars reviewed 2 weeks ago
Margaret M New Bern, North Carolina
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227 reviews from our community

Traveler rating
    81
    57
    34
    31
    24
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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New Bern, North Carolina
1 review
4 of 5 stars Reviewed 2 weeks ago

Just wanted to let you know I enjoyed my stay at the University Inn on March 5, 2015. My husband had to be at UNC Hospital overnight for a procedure and I chose to stay in Chapel Hill rather than with relatives in Cary. The front desk clerk was very pleasant as were staff whom I passed on the way... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you for staying with us on your recent trip to Chapel Hill. We host countless UNC Hospital visitors each year, Our team of friendly, compassionate and helpful associates is ready to take care of guests, whatever special needs may arise. From patients, visiting family and long-term patient care stays; we take pride in creating a positive, relaxing experience for... More 

Wakefield, Rhode Island
1 review
4 of 5 stars Reviewed 2 weeks ago

Stayed here to tour local colleges with my son. The front desk staff were very welcoming, and offered to provide recommendations on area attractions and restaurants. They offer a shuttle to the Carolina campus which was great because parking can be challenging. The afternoon snacks in the lobby were a great treat, as was the coffee.

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for your review! It is a pleasure to be able to offer our local shuttle service to 9 different stops on UNC campus, plus downtown Franklin Street. It’s true, parking can be a challenge on campus and downtown. It’s so convenient to be able to park at the hotel, take a shuttle to where you need... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Our experience at Chapel Hill University Inn was wonderful. Galen and the rest of the staff were very friendly and accommodating to our needs. The hotel room was clean, comfortable and had wonderful amenities. Overall a very satisfying stay!

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for staying with us. I am so glad we could make a positive impression with our clean, comfy rooms and excellent service. Our staff goes above and beyond to make sure that all of our guests’ needs are accommodated. I will definitely share your comments with Galen – he is truly a shining star at the... More 

Charlotte, North Carolina
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Let's be honest. This hotel doesn't look like much from the outside. The building and its bones are dated. But when I opened the door to my room, I was pleasantly surprised. The first thing I noticed was the clean, fresh smell. The room was filled with the standard furniture -- beds, nightstand, dresser, table and chairs -- all of... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Matthew, thank you so much for your review! We really appreciate your feedback and your tips for future travelers is spot on. It’s true, we are an older property here in Chapel Hill, but exterior looks can be deceiving! We have take great pride in the quality of our rooms. Most of our Housekeeping staff have been with us for... More 

Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I don't know who these people are that left good reviews or what kind of places they usually stay at, but this hotel is horrible. I only gave it 2 stars because the girl at the front desk was very nice. When my first room smelled of filth and smoke, she kindly changed my room. The second room wasn't smoky,... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

My Goodness! Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of your room that need updating. The snow and ice just before your arrival did leave the Chapel Hill... More 

Winston Salem, North Carolina
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here recently to go to a UNC game and the Dean Smith memorial and the location is fantastic. It's located near shopping, restaurants and close to campus and the Dean Dome. The rooms were very clean, the beds are comfortable and we enjoyed our stay. The rooms had a mini-fridge, microwave, and coffee maker. The lobby is great... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for staying with us over the incredibly special weekend of the Dean Smith Memorial. It has been a bittersweet time for all of us in Chapel Hill. We mourned the passing of our hometown legend, Coach Dean Smith, but we also happily welcomed back alumni, Carolina Lettermen and Smith friends and family for some very heart-felt... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

My husband and I have stayed at this hotel multiple times now, as a matter of fact, we only stay here when we visit Chapel Hill! I would HIGHLY recommend this hotel. The exterior of the hotel is deceiving as the insides of the rooms have been redone very nicely. We have stayed in each type of room they have... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

What a great review! I am so pleased that you enjoyed your stay. Your feedback means so much our team and I'll share your kind words with them. We work very hard to give our guests a great experience and that's what makes them come back over and over, again. Our 2 Room Suite is a fabulous option for guests... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Very clean and comfortable setting....excellent customer service....comfortable beds....spacious rooms...nice part of town...good pricing...close to the Dean Dome...close to restaurants...restaurant on site

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Zac and Mel, YOU are awesome! I'm so thrilled that you enjoyed your stay with us. Thank you so much for sharing your feedback. I love the comprehensive list of benefits to staying with the Chapel Hill University Inn. It’s truly our pleasure to offer clean, comfortable rooms at an affordable rate in an excellent location. I hope you were... More 

Washington, DC
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed there last weekend for two nights to attend a UNC basketball game. What was great ... the room rate was about $70 per night in the recently renovated rooms. Everyone we spoke to was incredibly nice and helpful. They told us how to get the Chapel Hill shuttle bus to the game from a nearby mall. The bed... More 

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

We appreciate you taking the time to review us in an effort to improve our processes and celebrate our successes. As a seasoned traveler and TripAdvisor contributor, we highly value your opinion! It means a lot that you enjoyed our customer service, location, furnishings and value. We have a great team and I will share your comments with them, even... More 

New Freedom, Pennsylvania
1 review
4 of 5 stars Reviewed 4 weeks ago

This hotel has been a diamond in the rough for my family. We stayed her last March and was by far the closest and least expensive near UNC Chapel Hill. The staff were excellent and provided the personal touch. We love the Carolina blue in the lobby. Keep up the great work.

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ChapelHillUnivInn, Director of Sales at Chapel Hill University Inn, responded to this review

Thank you so much for your review. A “Diamond in the Rough” is one of the greatest compliments we could imagine. We are proudly one of the closest accommodations to the University of North Carolina in Chapel Hill and we love hosting all of the wonderful university visitors that come to town. Don’t let the Carolina Blue fool you –... More 

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