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Quality Inn Chapel Hill

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1740 Fordham Blvd, Hwy 15-501, Chapel Hill, NC 27514 (Formerly Hampton Inn Chapel Hill)
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Quality Inn Chapel Hill
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182 Reviews from our TripAdvisor Community

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Traveler rating
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    64
    47
    13
    10
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn Chapel Hill
See the most recent reviews
Atlanta, Georgia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Used to stay here when it was a Hampton Inn. The front desk was lacking professional training; in a college town I think people expect a bit more from the front desk. It was reasonable and I was there just for the night but would not use again until it is brought up in standards. The person who stocked the... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We appreciate your comments that we will only use to make our hotel better. Please come back by soon to experience our hotel as we continue to get better. Alvin Sellars Area Manager More 

Largo, FL
Level Contributor
46 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 23, 2015

Just an average room, clean room but at a good price. Two beds, a table, and not a whole lot more. They offered a standard continental breakfast that was pretty standard for this class hotel. Other breakfast options are not far. Downtown Chapel Hill is only a few minutes drive away.

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We appreciate you staying with our hotel. Thank you as well for your service! We hope to see you again if your travels bring you back to Chapel Hill. Alvin Sellars, Area Manager alvin@atmahotelgroup.com More 

Morehead City, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2015

Bugs in room, broken phone, broken hair dryer, pillows less than satisfactory. Mattresses awful and very uncomfortable. Stayed May 19th. Night clerk at front desk not personable at all. Went to ask for add'l pillows, told he could only give two. Stayed in room with two tiny size beds. Told of items not working, said maintenance could check it out... More 

Was this review helpful? Yes 1
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. Please accept my apologies for your less than stellar stay. I will make sure I get with my staff to review all of the issues you had during your stay. Please send our well wishes to your mother as well. I would love to speak to you more about your particular situation. Can you please... More 

Travelers are raving about these Chapel Hill hotels

Greenville, North Carolina
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 19, 2015

Very, very poor customer service. Very rude over the phone and the general manager was nearly impossible to get in contact with. Very disappointing. I'll never book any rooms there again. I recommend staying anywhere else down the road...

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. Please accept my apologies for any lack of excellent service that you received. I would like to hear from you and to make your particular situation right. Can you please contact me directly? Alvin Sellars Area Manager 919-968-3000 alvin@atmahotelgroup.com More 

Falls Church, Virginia
Level Contributor
95 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed May 13, 2015

I was in Chapel Hill for graduation weekend, which meant it was a very busy time. On top of that, the computer system was down when I checked in. However, despite the confusion and the fact that the courtyard area got a bit noisy with celebrating graduates and their families, I would recommend this hotel. It is conveniently located, very... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! I am very sorry that you were affected by the nationwide Choice system outage. We certainly thank you for being patient with us and staying at our hotel. We hope to see you again! Alvin Sellars Area Manager More 

Virginia Beach, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 13, 2015

Hotel was overbooked due to UNC graduation week-end. What could have been a disaster for my family was saved by Ivan at front desk. He truly went above and beyond to make sure my family was taken care of and happy. He never complained or acted irritated. Stayed friendly and helpful throughout what was a very stressful situation for him... More 

Was this review helpful? Yes 1
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. We are so glad that you stayed at our hotel. Ivan has been with us for a long time and has a history of great service! We hope to see you again soon. Alvin Sellars Area Manager More 

Banbury, United Kingdom
Level Contributor
76 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 2, 2015

A spacious, clean and comfortable room with good parking and reasonable communal facilities. Breakfast was only utilitarian and a little 'eye opening' for those who are not from USA. Unfortunately our two day stay was spoiled by the unnecessarily unhelpful and contentious attitude of a staff member who provided conflicting and irrational excuses as to why he did not have... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us. Please accept our apologies for any inconvenience the pool not being open may have caused. We hope to see you again soon! Alvin Sellars Area Manager More 

Los Angeles/London
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed April 22, 2015

High points for a cozy bed and a quiet room. Very low points for the smelly room. I booked a non-smoking room. A lot of good that did. The smokers in the non-smoking room next door puffed up a storm on the walkway which wafts into my room and it stinks. Smoking areas need to be set up. Keep the... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. Please accept my apologies for the smokers near you room. We will look at the issue and find a solution so that we do not inconvenience our valued guests. We hope to see you again soon! Alvin S. Area Manager More 

Boone, North Carolina
Level Contributor
74 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 stars Reviewed April 19, 2015

This is a discount hotel, but as such it is a very good value. The staff was great, the room clean and well stocked and no complaints about the bed. Having said that, the walls are thin - I was very aware my neighbors were up at 4am and also the outer door doesn't seal - as I was very... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your great review. We are glad that you chose us for your overnight accommodations! We hope to see you again soon. Our staff will be waiting to give you great service! Alvin S Area Manager More 

ROCHESTER
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed April 7, 2015

The place was well above other places we have stayed this trip in the same price range. It was clean and everything worked. Microwave and refrigerator were new. The room was recently renovated. The icing on the cake was the breakfast. The woman taking care of the breakfast was so friendly and helpful. She made the waffles for everyone in... More 

Was this review helpful? Yes 1
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you so much for your great review. You have so many choices, and we are glad you chose us! Our breakfast hostess, Kam, is truly a gem and has been with our hotel for a long time. We are lucky to have her as a part of our team. We hope to see you again soon! Alvin S Area... More 

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