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All 16 Chapel Hill hotels

Quality Inn Chapel Hill

2.5 of 5 Hotel   |   1740 Fordham Blvd, Hwy 15-501, Chapel Hill, NC 27514 (Formerly Hampton Inn Chapel Hill)
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Ranked #12 of 16 Hotels in Chapel Hill
A recent review
4 of 5 stars Reviewed August 17, 2014
Denise R Mount Vernon, New York, United States
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146 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for Quality Inn Chapel Hill
See the most recent reviews
Mount Vernon, New York, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 17, 2014

I stayed in this hotel for 4 days. I dropped my child off to college :-) The ENTIRE hotel staff (from the front end person down to the cleaners) were friendly, polite and informative. The only bad thing about my stay was that the sheets were "rough dry" (not ironed) and the pillows were so cheap that you needed 4... More

Was this review helpful? Yes 1
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the condition of the pillows on your recent visit. I have shared your feedback with the housekeeping dept. to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and... More

Raleigh
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 26, 2014

I brought my aunt to UNC hospital for cancer treatment for the past month and a half and now i just want to say that the rooms are much cleaner, customer service has literally imporoved overnight;the employess all look professional. I was very impressed when I met the General Manager during breakfast one morning; i believe his name was Mr.... More

Was this review helpful? Yes 2
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Yardley, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 24, 2014

The Quality Inn in Chapel Hill, NC is terrible! I don't usually take the time to write reviews. I am doing so to keep you from experiencing a horrible place to stay. Upon arriving I immediately felt uncomfortable and not very safe. I was so worried about even parking my car in the parking lot over night. There were old... More

Was this review helpful? Yes 3
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Ms. Prime, It was great speaking with you on the phone today. Thanks for giving us another chance, and like I said in our phone conversation, if I can do anything for you please reach out to me, at (919) 968-3000, or e-mail me at Edward.davis@atmahotelgroup.com. More

chapel hill
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014 via mobile

Everything starting with "the most polite, courteous, completely helpful service" - to cleanliness, - to "swift response to our needs" and everything else that could be graded. was 100percent perfect! We will search for QUALITY INN room availabilities first and foremost everytime we tavel, and even if we were to need a "Break-From-Home" and just want a nice place to... More

Was this review helpful? Yes 3
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Del Mar, California
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed July 3, 2014

Usually I can roll with the punches if we are traveling cross country and I need only a midnight accommodation. Got in late at Chapel Hill and we stayed here. Downstairs room smelling like stale smoke. Then I sat down on the couch to look at our next days itinerary and my bare arm just rubbed against the couch that... More

Was this review helpful? Yes 2
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you so much for your review. Please accept my apologies for a less than stellar stay. The hotel is now under the supervision of a new General Manager who would love to speak to you and address your issues. Please contact him at edward.davis@atmahotelgroup.com. We will work hard to make sure that each and every guest has an excellent... More

Durham, North Carolina
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 24, 2014

And stay somewhere else. Bathroom was filthy with trash on the floor and crap on the toilet seat. There was hair in the sink and the carpet had not been vacumed. We got to the hotel tonight and there were 3charter buses taking up at least 25 to 30 parking spaces along with work trailers and dumpsters taking up more.... More

Was this review helpful? Yes 3
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that... More

Atlanta, Georgia
Contributor
17 reviews 17 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 17, 2014

We wanted an inexpensive place for one night when passing through. This place was clean and basic. No surprises. I would stay here again, because of the price. Nothing to write home about, just your average hotel room.

Was this review helpful? Yes
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Atlanta
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 10, 2014

MUCH better than I expected for the price. The rooms have been remodeled, there is a nice courtyard with picnic tables, having a fridge and microwave in the room was a huge plus. Downside: the double beds were very small...really not for two people. My bathroom wasn't cleaned thoroughly...there was a used towel hanging on the door and the tub... More

Was this review helpful? Yes 1
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Washington DC
Top Contributor
99 reviews 99 reviews
36 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed June 3, 2014

Graduation weekend at UNC and Duke propelled the Quality Inn's prices to $200 per night. Although it's not a $200 a night hotel, the QI was fine, and better than expected after reading some 2013 TA reviews of its slippage following its buyout of the Hampton Inn. Room was fine, t.v. worked. No need for in room coffee maker, since... More

Was this review helpful? Yes 1
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

Stewart Manor, N. Y.
Contributor
13 reviews 13 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 28, 2014

My husband and I booked almost 9 months in advance for the 5 days in May 2014 for the UNC graduation. We had to pay in full in February. The rooms were about $200 a night for several nights and not their usual rate but there were very few other places available. In May we found out that my husband... More

Was this review helpful? Yes
Edward D, General Manager at Quality Inn Chapel Hill, responded to this review

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! More

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Additional Information about Quality Inn Chapel Hill

Address: 1740 Fordham Blvd, Hwy 15-501, Chapel Hill, NC 27514 (Formerly Hampton Inn Chapel Hill)
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Chapel Hill 2.5*
Number of rooms: 121
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Also Known As:
Hampton Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Hampton Inn

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