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Quality Inn Chapel Hill

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1740 Fordham Blvd, Hwy 15-501, Chapel Hill, NC 27514 (Formerly Hampton Inn Chapel Hill)
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Quality Inn Chapel Hill
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Quality Inn Chapel Hill
Quality Inn Chapel Hill
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179 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
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Dallas, Texas
4 of 5 stars Reviewed 3 days ago NEW

Wonderful location, the entrance set back behind lots of trees, and the grounds were well-kept. We stayed for a whole week, and the pool was clean, and they offered a good selection for breakfast, along with free fresh baked cookies and coffee and hot chocolate in the evening! The staff was helpful and very friendly. Our room was quiet, clean... More 

Was this review helpful? Yes
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Rooms were a bit old, but clean and smelled nice (most important to me!) Nice selection for breakfast, the pool looked clean, although we did not use it. The staff was exceptional, very friendly and polite. We especially appreciated the lady who worked the breakfast area, she was very attentive to everyone's needs, from turning down the AC a degree... More 

Was this review helpful? Yes
Alvin S, General Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! I am certainly glad you enjoyed your stay and met our smiling faces throughout the hotel! Kam is the best breakfast host and will continue to be here to serve! Alvin Sellars Area Manager More 

El Puerto de Santa Maria, Spain
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The price was good and I had stayed in this chain before and been impressed. Not so much this time. Room was clean but old. Shutters were broken. Room was very dark. A/c was old and loud. Lobby was small Breakfast was poor. Nothing if you needed to avoid gluten besides brown bananas. Left to find a better place the... More 

Was this review helpful? Yes
Alvin S, General Manager at Quality Inn Chapel Hill, responded to this review

Thank you so much for your review. I am sorry that you had anything less than an outstanding stay. We hope that you will give us another try to make a better impression. Please contact me directly so that I can make that happen! Alvin Sellars Area Manager alvin@atmahotelgroup.com More 

Florida
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nice hotel with very friendly staff. Location is perfect. The pool and breakfast are great. The rooms are clean. They also offer free Wifi with a computer that you can print from in the lobby. It was very quiet and we the bed was very comfortable. We enjoyed the fresh baked cookies in the evening and free coffee/tea/hot chocolate. You... More 

Was this review helpful? Yes
Alvin S, General Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We are glad you enjoyed your stay. We have made lots of great changes for you, our valued guests to enjoy. We also still love to give service with a smile! We hope to see you again soon. Alvin Sellars, Area Manager More 

Kalamazoo, Michigan
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

This is a old hotel but is in good shape. It could use a face lift but all in all was very good. The staff was great and very caring. The breakfast was small but good. The room was clean and did not smell. I would recommend.

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We try to provide great service and a clean hotel, all at a great value to our guests. We hope to see you again soon! Alvin Sellars, Area Manager More 

Manassas, Virginia
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 17, 2015

That was a great place to stay, clean,very nice people,reception was very nice , thanks to the person on the breakfast on the morning, helping me with my kids, the pool was nice to has for relax and near to the graduation place, we love to stay again.

Was this review helpful? Yes
Harriett Y, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for taking the time to let us know about your stay. We strive to provide excellent customer service for all of our guest and are pleased to know that we did that for you. Graduation is an important time for family and we are glad you chose to let us be apart of that. Remember us for your... More 

New Bern, North Carolina
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 3, 2015

I don't know how the negative reviews are posted because I went on the GOOD reviewers' words and they are TRUE. What a value this place is. The photos above are perfectly representational of the room. The pool was great, its location is excellent - about 3 miles directly to downtown. The staff was polite and accommodating. The only problem... More 

Was this review helpful? Yes
Alvin S, General Manager at Quality Inn Chapel Hill, responded to this review

Thank you so much for your review! We certainly appreciate your kind words about our hotel. We will continue to try to give the best service to our guests at the best value. We know you have a choice and we thank you for choosing our hotel! We hope to see you again soon. Alvin Sellars, Area Manager More 

Atlanta, Georgia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 26, 2015

Used to stay here when it was a Hampton Inn. The front desk was lacking professional training; in a college town I think people expect a bit more from the front desk. It was reasonable and I was there just for the night but would not use again until it is brought up in standards. The person who stocked the... More 

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We appreciate your comments that we will only use to make our hotel better. Please come back by soon to experience our hotel as we continue to get better. Alvin Sellars Area Manager More 

Largo, FL
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed May 23, 2015

Just an average room, clean room but at a good price. Two beds, a table, and not a whole lot more. They offered a standard continental breakfast that was pretty standard for this class hotel. Other breakfast options are not far. Downtown Chapel Hill is only a few minutes drive away.

Was this review helpful? Yes
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review! We appreciate you staying with our hotel. Thank you as well for your service! We hope to see you again if your travels bring you back to Chapel Hill. Alvin Sellars, Area Manager alvin@atmahotelgroup.com More 

Morehead City, North Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 20, 2015

Bugs in room, broken phone, broken hair dryer, pillows less than satisfactory. Mattresses awful and very uncomfortable. Stayed May 19th. Night clerk at front desk not personable at all. Went to ask for add'l pillows, told he could only give two. Stayed in room with two tiny size beds. Told of items not working, said maintenance could check it out... More 

Was this review helpful? Yes 1
Alvin S, Manager at Quality Inn Chapel Hill, responded to this review

Thank you for your review. Please accept my apologies for your less than stellar stay. I will make sure I get with my staff to review all of the issues you had during your stay. Please send our well wishes to your mother as well. I would love to speak to you more about your particular situation. Can you please... More 

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