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All 16 Chapel Hill hotels

Residence Inn Chapel Hill

3.0 of 5 Hotel   |   101 Erwin Road, Chapel Hill, NC 27514
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Residence Inn Chapel Hill
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89%
Ranked #6 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
37363KTemp Ooltewah, Tennessee
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164 reviews from our community

Traveler rating
    99
    45
    12
    5
    3
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77
33
12
33
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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English first
Ooltewah, Tennessee
Contributor
20 reviews 20 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here 5 nights for a business trip. Every person we encountered at this hotel was extremely friendly, from the gentleman at the front desk at check-in to the delightful bartender. The rooms are impeccably clean (and I am very picky) and the perfect size for a business traveler- it's nice to have a separate living area when away from... More

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Long Beach, New York, United States
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

we stayed here while pour son was a patient at Duke Hospital. Its a fantastic hotel, clean, well maintained, large rooms (we got the two bedroom suite which was larger than the standard Marriot size). Staff was excellent. its impossible to find something to complain about.

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1 review
5 of 5 stars Reviewed 1 week ago

Thank you for the wonderful memories you helped my family make. We enjoyed the pool & breakfast & the room was lovely. We'll stay here every time we're in Chapel Hill & once our boy gets accepted to UNC, we'll be frequent visitors. Thanks again.

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Yorktown, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this property many, many times over the last several years, and it just keeps getting better. The staff is friendly and helpful, the rooms clean, and the facilities are great and the location in wonderful....walking distance to stores, restaurants and shops. There is no other place I'd rather stay in Chapel Hill!

Was this review helpful? Yes 3
Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Hi SAS236, We appreciate your taking the moment to provide feedback regarding your stay here at the Residence Inn Chapel Hill. It's our aim to provide excellent service to our guest while visiting the Chapel Hill area. We hope to continue to be your "home away from home" in the future. Thank you for your feedback. More

Italy
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was staying here during a conference at UNC, I left this hotel asking myself if i would have ever spent my own money (at the full rate and no remboursement) for a period here... Definitely not, the value for money is not fair: the room was large, but not so clean (moreover, the air conditioning was fine for a... More

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Hi Annette, Thank you for taking the time in sharing your experience with the Residence Inn Chapel Hill. You expressed in your comments the level of service & cleanliness was unsatisfactory. Our goal is to address your concerns so that we can ensure you have an exceptional experience on your next visit. Annette, we value you as a customer; everything... More

north carolina
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our large wedding group was so pleased with the facilities, amenities and services at this hotel. Dalia was very sweet and helpful in making the arrangements. Check in was a breeze. We had time to swim and relax and visit at the beautiful pool. Everyone enjoyed all the choices at breakfast. One thing that made it such a joyous location... More

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Germantown, Maryland
Senior Contributor
31 reviews 31 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel has a nice location. The landscape is beautiful. The suite was clean, well decorated, and good for a family to stay. It has a pool for my kids to play. The breakfast was good. The staff was friendly. All being said, there was a problem for me. The wall or ceiling is thin which made me hard to... More

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Hi Dawalish, Thank you for taking the time in sharing your experience with the Residence Inn Chapel Hill. You expressed in your comments the noise level was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Our goal is to address your concerns so that we can... More

Madison
Senior Contributor
43 reviews 43 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 27, 2014

No frills but a very nice hotel in a great location.It is nothing fancy, but it had a friendly staff and nice amenities. It served our purpose well. We enjoyed our brief stay and would stay here again.

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Newark, Delaware, USA
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

I recently stayed at the Residence Inn with my children, and was very pleased with the hotel. The front desk staff we met were all courteous and helpful. When traveling alone with children, it is always nice to know that the staff are looking out for you. The pool was great - we swam every day. Breakfast was good and... More

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Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 8, 2014

Usually stay here when we visit chapel hill. Stayed overnight during the week. Receptionist was very nice and when I called down for extra blankets they came right up. Not only did they have free wine and beer but also hot dogs and hamburgers. We sat by the pool and enjoyed dinner and drinks for free. Couldn't ask for a... More

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Additional Information about Residence Inn Chapel Hill

Address: 101 Erwin Road, Chapel Hill, NC 27514
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chapel Hill 3*
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn

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