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Residence Inn Chapel Hill

Certificate of Excellence
3.0 of 5
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101 Erwin Road, Chapel Hill, NC 27514
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Residence Inn Chapel Hill
Best prices for: 1 room 1 guest
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Ranked #5 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
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182 reviews from our community

Traveler rating
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    50
    16
    5
    3
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83
35
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38
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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boston
Contributor
15 reviews 15 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The facility was clean. The staff was accommodating. The location was just right. The only issue we found was that there were two other large groups staying at the hotel. One large group of adults congregated in the lobby as we checked in. The acoustics were so bad - or the group was so loud - we could barely hear... More 

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Lexington, Virginia
Top Contributor
65 reviews 65 reviews
50 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I reviewed this hotel in late 2013, and gave it five stars and raved about it. I returned recently and found a few issues that lower my rating to four stars. The property is beginning to show its age. Some of the carpeting in the hallways needs to be replaced. It's worn out. The furniture in our suite looked tired,... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Due to issues with an apartment that I was supposed to have moved into but was not finished on time, I had to live full time at the Residence Inn for a month while in graduate school at UNC Chapel Hill. This place couldn't have been more phenomenal, I honestly did not want to leave when my apartment was ready.... More 

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Haifa, Israel
Top Contributor
191 reviews 191 reviews
42 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed March 5, 2015

Stayed here three nights. Lovely reception, very comfortable and spaciuos suite with well equipped kitchen. Suite well designed. Everything very clean. Very pleasant stay. Staff accommodating any requests. Good breakfast. Complimentary light dinner Monday, Tuesday and Wednesday evenings, wine included. Ample parking. Thoroughly enjoyed my stay here and would gladly return.

Was this review helpful? Yes 1
Charleston, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

The hotel is in a great location with awesome amenities and has the friendliest staff. The rooms are extremely spacious and the breakfast was delicious!! We needed a later check-out on our departure date and the front desk staff were graciously accommodating by letting us stay. With free parking and the nightly manager's receptions you will save money by staying... More 

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Washington DC
Top Contributor
173 reviews 173 reviews
12 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed December 29, 2014

great location for us going between Chapel Hill, Raleigh and Durham continuously for 4 days. Rooms are clean and comfortable, lobby is pleasant and staff gracious. Marriott's breakfasts are slipping into "frankenfood" status unfortunately. Powdered eggs taste like it, oatmeal lumpy and tasteless, breads out of the freezer so don't get there early

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Lexington, Kentucky
Senior Contributor
37 reviews 37 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2014

Nice Residence Inn. Love the fact that they have a suite that fits our family of 6. Very nice breakfast and the happy hour is solid too. They do an overall nice job and is a higher end Residence Inn. It's close proximity to Durham and Chapel Hill and easy access to 40 as well.

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Charlotte, North Carolina
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2014

The rooms and furnishings in this hotel are showing wear and tear; but it's still one of my go to choices when I'm in Chapel Hill. I usually skip the free breakfast in most hotels offering it. Not so here. The eggs taste like eggs. I actually enjoy having breakfast here. But the main reason I keep coming back is... More 

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Madison, Georgia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed December 10, 2014

,this hotel is not a place for handicapped person. There is 1 elevator which is all the way in the back. The rest is stairs. This place also takes pets. There is the beware of bugs. We had flea bites and on the last day my husband took pics of bugs in the bathroom. NOW housekeeping. We were there 8... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Thank you for sharing your feedback about your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced during your stay. We have shared your feedback with... More 

Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2014

We've stayed at the Residence Inn many times in the last few years. The rooms are great, the bed is very comfortable--no complaints. The staff are courteous and very helpful. Usually the breakfast food is a cut above the fare offered by most hotels. The scrambled eggs this past weekend made me gag--for me they were inedible. Additionally our room... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Dear Mr/Mrs/Ms.Catmandoo, Thank you for taking the time to share feedback in regards to your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, We have shared your feedback with the appropriate hotel team to ensure we provide exceptional service at all times.. Once again, thank you for... More 

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