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All 16 Chapel Hill hotels

Residence Inn Chapel Hill

3.0 of 5 Hotel   |   101 Erwin Road, Chapel Hill, NC 27514
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Ranked #6 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
HowardKeziah Charlotte, North Carolina
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175 reviews from our community

Traveler rating
    104
    47
    16
    5
    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms and furnishings in this hotel are showing wear and tear; but it's still one of my go to choices when I'm in Chapel Hill. I usually skip the free breakfast in most hotels offering it. Not so here. The eggs taste like eggs. I actually enjoy having breakfast here. But the main reason I keep coming back is... More 

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Madison, Georgia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 1 week ago

,this hotel is not a place for handicapped person. There is 1 elevator which is all the way in the back. The rest is stairs. This place also takes pets. There is the beware of bugs. We had flea bites and on the last day my husband took pics of bugs in the bathroom. NOW housekeeping. We were there 8... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Thank you for sharing your feedback about your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced during your stay. We have shared your feedback with... More 

Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

We've stayed at the Residence Inn many times in the last few years. The rooms are great, the bed is very comfortable--no complaints. The staff are courteous and very helpful. Usually the breakfast food is a cut above the fare offered by most hotels. The scrambled eggs this past weekend made me gag--for me they were inedible. Additionally our room... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Dear Mr/Mrs/Ms.Catmandoo, Thank you for taking the time to share feedback in regards to your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, We have shared your feedback with the appropriate hotel team to ensure we provide exceptional service at all times.. Once again, thank you for... More 

Columbia, SC
Contributor
13 reviews 13 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I like the different way that this Residence Inn is layed out and decorated. It has a nice southern feel, and is clean and comfortable. The nice man at the front desk was kind and welcoming. The location is great. All in all a great experience!

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Yaphank, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

I stayed in the one bedroom suite with two queen beds while visiting my grandchildren in Chapel Hill. The kitchen was well equipped and the bed was comfortable, as I would expect from a Residence Inn, but what set this one apart for me was the excellent customer service and friendly staff. Any requests that I had to make my... More 

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Atlanta, Georgia
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 24, 2014

Our first trip to Chapel Hill and we stayed Oct 9 and 10 at the Residence Inn. The room was clean, spacious and very nice. The staff is super but the breakfast women are remarkable! They provided an excellent microwave-hotel-style breakfast with grace, speed and always a smile. This hotel allows dogs and at least two were in our section.... More 

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Spartanburg, South Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 22, 2014

What can I say? The experience was flawless! The hotel is very convenient to UNC Chapel Hill. The room was well appointed and seems to have been recently updated. The kitchenette had all the bells and whistles including an ice maker in the freezer! High def TV. Spacious living space. When I travel alone, I prefer to keep the room... More 

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Orange County, CA
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 11, 2014

This location has a hospitable, accommodating staff and the rooms are very comfortable and up to date. I frequent quite a few Residence Inn's and this one would fall into my exceptional category considering. Chapel Hill is one of the quainter cities to stay in in comparison to what is know as the Triangle area.

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Dakar, Senegal
Top Contributor
127 reviews 127 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
3 of 5 stars Reviewed October 11, 2014

This place is a little off compared to other RIs I've visited. During our visit, the grounds weren't kept well and the internet doesn't consistently work in the rooms. The breakfast wasn't as tasty as other RIs, either. Super kind and friendly staff, but otherwise, meh.

Was this review helpful? Yes 1
Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Hi Benjamin B, Thank you for taking the time to share your recent experience at the Residence Inn Chapel Hill with us. One of our key priorities is to make sure our guest have an enjoyable experience at our hotel. We appreciate your feedback and will utilize your comments in continuing our efforts to improve our hotel. Thank you for... More 

Tucson, Arizona
Top Contributor
100 reviews 100 reviews
18 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed October 5, 2014

Great Location between Chapel Hill and Durham, The Residence Inn is a cookie cutter Marriott mid range product. The service is good from the check in to the hospitality, from the dining area to the bar. The facility is getting a bit long in the tooth and could use a makeover, at least in the common areas. Carpeting/paint/decor....all need a... More 

Was this review helpful? Yes
Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Hi Baird T, Thank you for sharing your experience at the Residence Inn Chapel Hill. As a valued customer we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue... More 

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Additional Information about Residence Inn Chapel Hill

Address: 101 Erwin Road, Chapel Hill, NC 27514
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Chapel Hill 3*
Number of rooms: 108
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Also Known As:
Residence Inn Chapel Hill Hotel Chapel Hill
Chapel Hill Residence Inn
Hotel Style:
#5 Family Hotel in Chapel Hill
#6 Business Hotel in Chapel Hill

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