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Residence Inn Chapel Hill

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101 Erwin Road, Chapel Hill, NC 27514
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Residence Inn Chapel Hill
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Ranked #5 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
Edith G Haifa, Israel
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179 reviews from our community

Traveler rating
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    48
    16
    5
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Haifa, Israel
Top Contributor
191 reviews 191 reviews
42 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here three nights. Lovely reception, very comfortable and spaciuos suite with well equipped kitchen. Suite well designed. Everything very clean. Very pleasant stay. Staff accommodating any requests. Good breakfast. Complimentary light dinner Monday, Tuesday and Wednesday evenings, wine included. Ample parking. Thoroughly enjoyed my stay here and would gladly return.

Was this review helpful? Yes 1
Charleston, South Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 6, 2015

The hotel is in a great location with awesome amenities and has the friendliest staff. The rooms are extremely spacious and the breakfast was delicious!! We needed a later check-out on our departure date and the front desk staff were graciously accommodating by letting us stay. With free parking and the nightly manager's receptions you will save money by staying... More 

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Washington DC
Top Contributor
173 reviews 173 reviews
12 hotel reviews
148 helpful votes 148 helpful votes
5 of 5 stars Reviewed December 29, 2014

great location for us going between Chapel Hill, Raleigh and Durham continuously for 4 days. Rooms are clean and comfortable, lobby is pleasant and staff gracious. Marriott's breakfasts are slipping into "frankenfood" status unfortunately. Powdered eggs taste like it, oatmeal lumpy and tasteless, breads out of the freezer so don't get there early

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Chapel Hill, North Carolina
Senior Contributor
36 reviews 36 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed December 29, 2014

Nice Residence Inn. Love the fact that they have a suite that fits our family of 6. Very nice breakfast and the happy hour is solid too. They do an overall nice job and is a higher end Residence Inn. It's close proximity to Durham and Chapel Hill and easy access to 40 as well.

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Charlotte, North Carolina
Contributor
12 reviews 12 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 12, 2014

The rooms and furnishings in this hotel are showing wear and tear; but it's still one of my go to choices when I'm in Chapel Hill. I usually skip the free breakfast in most hotels offering it. Not so here. The eggs taste like eggs. I actually enjoy having breakfast here. But the main reason I keep coming back is... More 

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Madison, Georgia
Top Contributor
55 reviews 55 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed December 10, 2014

,this hotel is not a place for handicapped person. There is 1 elevator which is all the way in the back. The rest is stairs. This place also takes pets. There is the beware of bugs. We had flea bites and on the last day my husband took pics of bugs in the bathroom. NOW housekeeping. We were there 8... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Thank you for sharing your feedback about your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience you experienced during your stay. We have shared your feedback with... More 

Maryland
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed December 8, 2014

We've stayed at the Residence Inn many times in the last few years. The rooms are great, the bed is very comfortable--no complaints. The staff are courteous and very helpful. Usually the breakfast food is a cut above the fare offered by most hotels. The scrambled eggs this past weekend made me gag--for me they were inedible. Additionally our room... More 

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Heather H, Manager at Residence Inn Chapel Hill, responded to this review

Dear Mr/Mrs/Ms.Catmandoo, Thank you for taking the time to share feedback in regards to your recent stay at the Residence Inn Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, We have shared your feedback with the appropriate hotel team to ensure we provide exceptional service at all times.. Once again, thank you for... More 

Columbia, SC
Contributor
14 reviews 14 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 20, 2014

I like the different way that this Residence Inn is layed out and decorated. It has a nice southern feel, and is clean and comfortable. The nice man at the front desk was kind and welcoming. The location is great. All in all a great experience!

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Yaphank, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2014

I stayed in the one bedroom suite with two queen beds while visiting my grandchildren in Chapel Hill. The kitchen was well equipped and the bed was comfortable, as I would expect from a Residence Inn, but what set this one apart for me was the excellent customer service and friendly staff. Any requests that I had to make my... More 

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Atlanta, Georgia
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 24, 2014

Our first trip to Chapel Hill and we stayed Oct 9 and 10 at the Residence Inn. The room was clean, spacious and very nice. The staff is super but the breakfast women are remarkable! They provided an excellent microwave-hotel-style breakfast with grace, speed and always a smile. This hotel allows dogs and at least two were in our section.... More 

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