We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 16 Chapel Hill hotels

The Franklin Hotel

3.5 of 5 Hotel   |   311 West Franklin Street, Chapel Hill, NC 27516
Hotel website
Hotel amenities
Save Saved
You added The Franklin Hotel to your Saves list
The Franklin Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
Ranked #2 of 16 hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed November 2, 2008
traveler0506 north carolina
  • Overview
  • Reviews (192)
  • Photos (27)
  • Amenities
  • Room tips (44)
  • Location
  • More
Write a Review

192 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
There are newer reviews for The Franklin Hotel
See the most recent reviews
north carolina
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2008

We recently attended a parent week-end at Chapel Hill with my daughter - I left the reservations until the last minute, but was lucky to find a room for one evening at the Franklin. The hotel staff was wonderful - from meeting us outside to a quick check-in at the front desk. The hotel and rooms are lovely. The hotel... More

Was this review helpful? Yes
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 11, 2008

If you are planning a really special night, don't count on them reserving the room you picked out. We found out the hard way that even with our credit card number, confirmation letter & confirmation number, the special room that we had reserved for our son and his new bride on their wedding night was given to someone else. They... More

Was this review helpful? Yes 9
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 25, 2008

I visit Chapel Hill often and usually stay at the Carolina Inn. On my most recent visit, I decided to try the new Franklin to see how it measured up. It was there on a Sunday night in Aug, and they offered me $ 176 plus tax which was comparable. The room was very impressive, a king bed with large... More

Was this review helpful? Yes 2
Denver, CO
Top Contributor
64 reviews 64 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 22, 2008

My husband and I stayed at the Franklin Hotel when we brought our daughter to UNC to move in. She is living in Granville Towers which could not be more convenient to the hotel. It is within easy walking distance of all the fun places to eat and shop on Franklin St. We had a king room with a view... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 21, 2008

We stayed at this hotel while getting my younger brother settled in for college at UNC Chapel Hill. Booked a double queen room with balcony for $221 a night. Our flight from NYC was delayed so we did not arrive at the hotel until 2am, the man check-in literally told us our room number, no welcome or information about breakfast.... More

Was this review helpful? Yes
Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
29 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed June 26, 2008

This elegant hotel was perfect for visiting UNC and the charming downtown of Chapel Hill. We had a large corner room with fine furniture, extremely comfortable beds and linens. Very clean. The front desk was really helpful, spot on with their restaurant and entertainment recommendations. They even gave us their card if we ran into trouble by not having reservations.... More

Was this review helpful? Yes 2
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed May 13, 2008

The Franklin Hotel is in a great location, although if you are coming with a student for orientation (CTOPS) or move in, Carolina Inn is more convenient. The Franklin is at the opposite end of the spectrum from the Carolina Inn in terms of attitude and decor -- it's contemporary luxe while Carolina Inn is old world charm. Breakfast is... More

Was this review helpful? Yes 1
Denver, CO
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed May 1, 2008

Nicely appointed rooms and a great location in the middle of Chapel Hill. Hotel has a small fitness room and a business center with a couple of computers and a printer - that came in handy! Free internet too. Only minor issues: air conditioner in the room was pretty loud - had to adjust the volume on the TV each... More

Was this review helpful? Yes
Cambridge, MA
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed March 27, 2008

This is a great hotel! It is in a great location (on Franklin St). Brand new facility so the rooms and the fixtures were beautiful. One of the nicer hotels I've encountered.

Was this review helpful? Yes
Charlotte, NC
11 reviews 11 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 17, 2008

This is a terrific, unique hotel located on Franklin Street, just a few blocks from the UNC campus and an easy walk to a number of good bars and restaurants. The hotel still looks and feels very new. The service was excellent, the bed was very comfortable, and we had a nice terrace overlooking Franklin Street. I was concerned noise... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage The Franklin Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Franklin Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Franklin Hotel

Address: 311 West Franklin Street, Chapel Hill, NC 27516
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Franklin Hotel 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Tingo, BookingOdigeoWL, Hotels.com and Venere so you can book your The Franklin Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Franklin Hotel Chapel Hill

27 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (11)
Room/suite (7)
Hotel & grounds (2)
Bathroom (1)
Other (1)

Management photos: Courtesy of the property manager

All management photos (17)
Dining (1)
Hotel & grounds (3)
Room/suite (1)
Other (12)


Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style
#1 Business Hotel in Chapel Hill #1 Romantic Hotel in Chapel Hill #4 Family Hotel in Chapel Hill
Hotel Class
Official Description (provided by the hotel)
We'd love for you to stay with us whether you're in town for business or pleasure! We are the only hotel in downtown Chapel Hill, right on Franklin Street - just steps away from all the action such as UNC Chapel Hill's campus, Dean Smith Center, Kenan Stadium, UNC Hospitals, Morehead Planetarium, Ackland Art Museum, and tons of shops, restaurants, and entertainment options. Our guiding principle is to be hospitable, so we focus on our interactions with you above all else. ... more   less 
Number of rooms

See which rooms travelers prefer