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The Franklin Hotel

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311 West Franklin Street, Chapel Hill, NC 27516
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The Franklin Hotel
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306 Reviews from our TripAdvisor Community

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Traveler rating
    219
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    18
    6
    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (78)
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Greenville, South Carolina
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Excellent place to stay in downtown Chapel Hill. Very nice room with nice amenities. Quiet room with private balcony. Nice bed and linens. Nice curio property for the Hilton brand. I would definite stay here on a romantic weekend with my wife in Chapel Hill.

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Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for a summer soccer camp our daughter attended. We used points and after the first day we loved it so much we added a day to stay. Staff was AMAZING. Extremely courteous. Called 15 minutes after we checked in to make sure there wasn't anything else we needed. Fresh cookies in the afternoon. Keurig Coffee maker in... More 

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NC High Country
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We wrote a great prior review on The Franklin which was based on our extended stays there BEFORE Hilton took over. We last stayed there the spring of 2015 after Hilton stepped in....was disappointed with several little things that I will not list here ... our biggest dissapointment was that there were still no furniture upgrades as the seating is... More 

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Westport, Connecticut
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

We stayed at the Franklin on a recent overnight trip to Chapel Hill and have nothing but praise for the staff and the accommodations. We had arrived early, but our room was ready and available at 11 am, which is exceptionally good service, we think. The room itself was also well appointed and quite comfortable, and we found the place... More 

Review collected in partnership with Curio – A Collection by Hilton

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Pittsburgh, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

A perfect central location in Chapel Hill, and a very friendly and helpful staff. Felt like a home away from home! Close to restaurants and shopping, and a short walk to the UNC campus. Breakfast service leaves a bit to be desired, but there are good options within easy walking distance. The staff couldn't be better.

Review collected in partnership with Curio – A Collection by Hilton

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Charlotte, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

Wonderful hotel - very close to UNC-Chapel Hill and many good restaurants. Front office recommended a local restaurant; had lunch at 411 West, which is a 1-2 minute walk from hotel; the food and their service wonderful. Staff at hotel very attentive to all of my needs.

Review collected in partnership with Curio – A Collection by Hilton

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Greenville, North Carolina
1 review
5 of 5 stars Reviewed 6 days ago NEW

For the last two years my wife and I have stayed here for our anniversary and we will continue to do so. The staff is ALWAYS friendly, the rooms are spotless, the bathrooms exquisite. We stayed in the Presidental Suite this year and we were highly impressed. The balcony view and the shower were immaculate. Kelly Lengyel is by far... More 

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1 review
5 of 5 stars Reviewed 1 week ago

Enjoyed our stay at Franklin Hotel Chapel Hill while visiting UNC and Duke. Clean, stylish and comfortable afforded a carefree stay. Walking distance to UNC Chapel Hill, convenient to Duke as well. Plenty of great places to eat surround the hotel. Recommended.

Review collected in partnership with Curio – A Collection by Hilton

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Aurora, Illinois
Level Contributor
73 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 1 week ago

The location on Franklin Street is superb. The rooms are comfy but ours was a little worn - no string to turn on the bedside table light and the AC controls were ancient - but comfortable. The hotel dining situation is not great as there really is no place to have a full meal, save for some limited breakfast items... More 

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Rockville, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Excellent high end hotel with easy walk to UNC campus. Friendly staff and convenient bar right on Franklin Street. Large rooms in perfect condition and even has a balcony. Stayed here in July while here for UNC visit. I will definitely be back.

Review collected in partnership with Curio – A Collection by Hilton

Was this review helpful? Yes 1
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