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Courtyard by Marriott Chapel Hill

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100 Marriott Way, Chapel Hill, NC 27517
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Courtyard by Marriott Chapel Hill
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Courtyard by Marriott Chapel Hill
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300 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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  • All months
    (300)
  • Mar-May only
    (72)
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    (62)
All months
Level Contributor
55 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were in town for an event and our entire party stayed at the Courtyard. The staff was wonderful - very cordial and helpful. Nice to have the bar and Bistro right on the property. The beds were extremely comfortable. They also catered our small reception and did a lovely job. One small annoyance was that the bathroom door in... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your positive comments concerning your stay at the Chapel Hill Courtyard. It is always our desire to make all of our guest experiences pleasurable. I have shared your comments with our engineering team concerning the bathroom door. We look forward to hosting you on your next visit to the area. More 

NC
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice, clean Marriott. Small indoor pool for the kids. Bar downstairs was convenient and the staff was friendly. Very comfortable stay; nothing too fancy. Convenient to UNC campus and athletic fields. Also, close to I-40.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to give us feedback on your stay at the Courtyard Chapel Hill. We pride ourselves on ensuring all our guest have an enjoyable stay. I will share your comments with our leaders and associates. We look forward to your next vist to Chapel Hill. More 

Burlington, Wisconsin
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My daughter and I stayed here when we went to visit UNC Chapel Hill. We got to town earlier than expected and the hotel where we had reservations at for the next night was fully booked. The rooms were very clean and comfortable and reasonably sized. This hotel is easily accessible from I40 but it isn't right on the highway... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your experience while visiting the area. It is our aspiration for all guest to feel comfortable and safe. We look forward to your next visit to the area. More 

Lynbrook, New York
Level Contributor
28 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 25, 2015

My family were in North Carolina for a wedding and we stayed at the Courtyard along with other wedding guests. The accommodations were fine and the service was good. Even though the food was good in the hotel restaurant, I felt the cost was just a little too pricey.

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for staying with us during the recent wedding and your feedback! We strive to make every stay comfortable and enjoyable. I will definitely share your comments with our team. We look forward to your next visit to the area. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed June 23, 2015 via mobile

I've stayed at this hotel mutliple times for business over the last couple of years. It's very nice, clean, and comfortable. I've always felt safe here traveling alone. Conveniently located to UNC. Defintely recommended for business or pleasure.

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you Shannon for taking the time to complete your review and the kind words. We appreciate your loyalty and we look forward to seeing you on your next visit. More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 15, 2015

Picture a team of four jaded and travel weary consultants who booked this hotel for the first week in this location, fully intending to change to a different hotel location Week 2 forward only to have the wonderful staff win our hearts and convince us we'd rather not be anywhere else. The front desk staff have personality plus ( go... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Good Day! Thank you for taking the time to complete a review about your stay. I will share your comments with the staff as it relates to the houskeeping and dinner concerns to explore opportunities to minimize this happening in the future. We pride ourselves on making all our guests feel welcomed and to treat everyone as a friend. We... More 

Davidson, North Carolina
Level Contributor
137 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed June 10, 2015

Exactly what you expect from a Courtyard. Clean, good service. A little overpriced, but again that's what you expect. Location isn't close to campus, but if you're in town for business, this is a great place.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for staying with us during your trip to Chapel Hill. We appreciate your feedback concerning your stay and look forward to your next visit with us! More 

Louisville, Kentucky
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 7, 2015

I have some family in the Raleigh area and have stayed at this location 3 times. Very convenient location and the staff has always been super friendly. Hotel is always clean and have never experienced any issues. Have booked a suite here as well when traveling with my family and that also worked perfectly. I'm admittedly a Marriott guy but... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback! It is always our aspiration to ensure all our guest have a good stay. We look forward to seeing you in the future. More 

Winston Salem, North Carolina
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 3, 2015

Recently had an overnight stay at Courtyard by Marriott in Chapel Hill near the Friday Center.. Immediate bad impression. Checked in mid-afternoon and the lobby had an offensive odor like mold. Room was large and I really liked the bed. Very comfortable pillows -- always a plus with me. But the bathroom door would not stay open. Trying to dress... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

I apologize for the issues you experienced during your stay with us. I can assure you this is not my expectation of our level of service. I have met with the appropriate leadership to address all of your concerns to ensure this level of service is promptly corrected. Thank you for taking the time to make us aware. More 

Oslo, Norway
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 30, 2015

Friendly, service minded staff who make you feel at home. The rooms are clean and beds comfortable with several different pillows to choose between to ensure that you have a good nights sleep. Decent breakfast with freshly cut fruit, great crispy bacon, scrambled eggs, oatmeal porridge and the Southern specialilty; grits.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you so much for your review of the hotel and your stay. We look forward to seeing you again on your next trip to Chapel Hill. More 

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