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All 16 Chapel Hill hotels

Courtyard by Marriott Chapel Hill

3.0 of 5 Hotel   |   100 Marriott Way, Chapel Hill, NC 27517
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Ranked #7 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 5 days ago
chuckcocke Charlotte, North Carolina
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250 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Had to stay in the area and this was last available. Our room was noisy with machine noise from outside. We noted to front desk and was told they didn't know why(it was A/C units outside our window. Rate ($180) did not include breakfast ($12 pp) and we left underwhelmed.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to give us your feedback in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise you experienced during your stay.... More

Sherrills Ford, North Carolina
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family just loves Courtyards and this one was no exception! A little pricey but worth it! Lobby is kinda small for this large hotel. Breakfast was great! Don't forget to ask for a sweet tea for breakfast!:)

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Dear April, Thank you for taking the time to share your experience during your stay! We appreciate the opportunity to serve you and your family. I will share your comments with the Bistro staff and ensure we have sweet tea ready for your next visit. Thank you, More

Greenville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 2 weeks ago

Great location....I was able to leave my car and walk to conference located across the street...Room was clean...linens fresh and clean...inspected room very well for bugs, etc..none thank GOD!! My group enjoyed the fire pit located next to entrance....made a great place to hang out and have some laughs....if I could recommend anything I would have to say to try... More

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Sandra W, Guest Relations Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you Tammy S for your wonderful comments. It is our goal to make a memorable experience for all our guests. We are excited you chose the Courtyard Chapel Hill for your stay during your conference and look forward to your next visit to the area. More

Marietta, Georgia
Top Contributor
132 reviews 132 reviews
34 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Courtyard is a solid, reliable brand - and the property in Chapel Hill meets my expectations. Family visit to see my daughter who goes to UNC Chapel Hill. Good proximity to campus, and easy access to other shopping/restaurant points. Rooms are adequately large. Internet works, though was a bit slow/spotty. Breakfast buffet offerings included healthy items, and fruit was fresh.... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for sharing your experience during your stay. I have shared your comments with our stay concerning your room smell with our housekeeping leaders. Just as a note; we are in the process of replacing all of our pillows in the hotel and look forward to completing this project in early 2015. We appreciate your loyalty and look forward... More

Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

I was delighted to find this wonderful hotel in the Chapel Hill area! The lobby was just so finely appointed. It fell like a mini-mansion. The bar was quite nice too. The front desk staff, Chanel and LaTonya, were very welcoming and friendly. There was an interesting mix of folks at the bar and they were repeat visitors. The room... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Hello Elwanda B, Thank you for staying with us and the wonderful comments about our front desk. I will be sure to share comments. We look forward to hosting you on your next visit to Chapel Hill. More

kentucky
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 10, 2014

This is our third time staying at this hotel. The southern hospitality is amazing. Great location to UNC. Clean rooms and comfy beds. Nice lobby with bar and big screen TV. Good restaurants nearby. Good restaurants nearby.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your kind words and we look forward to seeing you again! More

Memphis, Tennessee
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 27, 2014

Our stay was wonderful. Room was nice, clean, bed comfortable - as expected. Lobby was pleasant. Husband and kids used pool and enjoyed. What really made this stay exeptional was that our toddler lost her very special "blankie" and we really didn't expect to see it again. We were thrilled...and our daughter even more so!!...to receive it in the mail... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

We were excited to be able to send the "blankie" back to your daughter. We look forward to seeing you on your next visit. More

Waynesville, North Carolina
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 25, 2014

The hotel staff is very friendly and the rooms are very clean. The bed is comfortable but pillows are tiny... 5-6 pillows per bed but if you untuck the pillowcase, 1-2 of the pillows will expand. I've stayed here twice for week long stays. The rooms are not consistent. The first room had a tub and the second room had... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Hello Michelle H, Thank you for your feedback regarding your stay. We are excited to let you know we are in the process of placing refrigerators and new pillows in all our rooms. We look forward to seeing you on your next visit to the Chapel Hill area. More

Charlotte, North Carolina
Senior Contributor
35 reviews 35 reviews
27 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed August 16, 2014

I stayed here for 3 nights on business for a conference that was hosted by UNC-CH. The rooms were very nice. I enjoyed the free internet. The lobby was a bit lackluster, and did not represent the rooms (as they were lovely, spacious, and well decorated). I would definitely stay here again. It was a drive to Franklin Street.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback and staying with us during your conference in Chapel Hill. We look forward to serving you in the future. More

Brookfield, Connecticut
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 of 5 stars Reviewed August 11, 2014

Hotel was very good and staff was pleasant and helpful. The location to UNC was just a short drive away, so very convenient for us to tour the campus. Location to the restaurants on East Franklin was very good. No major complaints just minor items with housekeeping.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for choosing the Courtyard Chapel Hill for your College Tours. Chapel Hill is a great choice for a future college student. We look forward to seeing you on your next trip to the area. More

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Additional Information about Courtyard by Marriott Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chapel Hill 3*
Number of rooms: 169
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Courtyard Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott

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