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Courtyard by Marriott Chapel Hill

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100 Marriott Way, Chapel Hill, NC 27517
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Courtyard by Marriott Chapel Hill
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Courtyard by Marriott Chapel Hill
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Courtyard by Marriott Chapel Hill
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286 reviews from our community

Traveler rating
    154
    81
    33
    9
    9
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91
33
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109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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Wilmington, North Carolina
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed yesterday NEW

Nice hotel. Couldn't ask for more friendly and professional staff. Room was spacious and comfortable. We were on top floor (5th) over-looking the front. My only complaint is the noise. There is an outdoor courtyard below us that was a "party patio". Both nights we were there (fri/sat), people were out there until 1:30-2am and were very loud. Saturday was... More 

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Asheboro, North Carolina
Contributor
20 reviews 20 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 1 week ago

We were attending a meeting at the Friday Center so stayed here two nights. I checked in online and my room was ready by 11 am. Of course we didn't arrive until after 7, but the room was ready and check in was fast. The room was fine, although apparently it was supposed to be one of the new rooms... More 

Was this review helpful? Yes 2
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback Peggy T. It is important to us every guest has a memorable experience; even when issues arise. I have shared you thoughts with the leadership and staff. We look forward to your next visit to Chapel Hill. More 

Nashville, Tennessee
Top Contributor
293 reviews 293 reviews
230 hotel reviews
139 helpful votes 139 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice Courtyard, a couple miles off the I40. Room was nice. Breakfast was ok - the oatmeal wasn't hold. Overall you do fine here. I'll certainly be back but perhaps I'll find another place to eat. As a Platinum Elite member, they were nice enough to upgrade me.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for sharing your feedback concerning your stay with us. I have shared your thoughts with the leaders and staff to explore opportunities to improve our breakfast experience. We look forward to hosting you on your next visit to Chapel Hill. More 

Baltimore, MD
Top Contributor
78 reviews 78 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spacious room was very comfortable. I really enjoyed the size of the room and all the space I had to feel at home. I was concerned with being on the first floor, but it felt surprisingly safe. When I first arrived there was a mix up with my reservation, but a manager quickly stepped in and resolved it. On the... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your comments. I will share those with the team and we look forward to seeing you on your next visit to Chapel Hill. More 

fletcher
Top Contributor
181 reviews 181 reviews
114 hotel reviews
362 helpful votes 362 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Rooms were very nice,clean, amenities were great. Breakfast at about 12 bucks was good with fresh fruit, real OJ ( no not something that squirts out of a machine, just cause there's a pic of an orange in front of you on the machine doesn't mean that's all that is in the junk a lot of places serve) Off my... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback about your stay with us. I will share your thoughts with the leaders and associates. We appreciate you staying with us and we look forward to seeing you again. More 

Toronto
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed March 18, 2015

This was my 2nd stay at this location for business. The property is well maintained and the rooms very clean. On site exists a cafe for breakfast (along with a breakfast buffet that can be optioned) and light meals with typical hotel food reasonably priced. Not so reasonably priced are the snacks at the convenience corner next to the lobby.... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for sharing your experience with us! We appreciate your feedback and I will share this with our leaders and staff. We look forward to hosting you on your next visit to the Chapel Hill area. More 

Toms River, New Jersey
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 16, 2015 via mobile

Decent hotel. I found it clean, quiet and comfortable. Was worried when the Harvard Lacrosse team arrived, thinking I was in for a noisy night. I was placed on the top floor (5th) and, of course, had no issues. Wake up call was 7 am sharp. One minor issue - I put the hot water on and the sink faucet... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you Tony G for taking the time to provide your comments on your stay. I have shared your comments with the leaders and staff and I apologize for the water color. We did have to turn the water off during the day to make a repair and should have informed you there may be some discoloration at first when... More 

Eastern NC
Top Contributor
84 reviews 84 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 14, 2015

Recent stay was OK. Pervious reviewer reported that the Bistro, the restaurant on site is small and limited and reluctantly I must agree. Tried to eat lunch there and it was not being served. Had breakfast the next morning and it was quite good albeit a bit pricey. Rooms were clean and adequate. No microwave or refrigerator in the room.... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback! We appreciate your comments and I want to apologize for the issues you experienced. I have shared those with the appropriate leaders and staff. It is our desire to ensure all guest experiences are exceptional and unfortunately with some of the issues mentioned; we missed our mark. I hope you will give us another opportunity... More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 1, 2015

The hotel itself looks nice and is clean. However, the service and experience was awful! First, trying to eat in the bistro (what they call the restaurant) there was terrible service. The staff was not friendly and was incredibly slow, especially since it was 6:00pm and there were only 2 other people eating, it took us an hour to be... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback on your recent stay. I apologize for the inconveniences you experienced during your stay with us. This is definitely not the service level I expect from our team and I assure you all of your comments will be shared with the leaders and staff to prevent this experience from happening again. While I can't take... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed March 1, 2015

Had a very nice stay. Staff were helpful and the place was very clean. Dining area was great and everyone was very friendly. I would recommend for families, couples or business trip. Would visit on my next stay.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your review! We look forward to hosting you on your next visit to Chapel Hill. More 

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