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All 16 Chapel Hill hotels

Courtyard by Marriott Chapel Hill

3.0 of 5 Hotel   |   100 Marriott Way, Chapel Hill, NC 27517
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Ranked #7 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
BecSpark10 Columbus, Ohio
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258 reviews from our community

Traveler rating
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    29
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
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Columbus, Ohio
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the hotel over the weekend. We were in town for a wedding and it also happened to be UNC's homecoming so the hotel was busy. We were driving in from Ohio so we checked in very late on Friday. The check in was speedy and friendly which was appreciated. The king room was great. It room and... More

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Brooklyn, New York
1 review
1 of 5 stars Reviewed 1 week ago

This hotel skimps on their housekeeping costs at the expense of their guests. There is NO HOUSEKEEPING SERVICE after 1pm on weekends. Or in our case, after 11:30am. I have never heard of such a thing at a major hotel chain. Especially one that costs over $150/night! We stayed for two nights. On the first day (Sat.), we had the... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your thoughts in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering an exceptional guest experience during your visit, we unfortunately fell short of our goal during your recent stay. Please accept our sincere apology for the lack of housekeeping services and communication of our... More

Virginia Beach, VA
Top Contributor
108 reviews 108 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on business on a Sunday night. What we liked: 1. Immaculate room, lobby, and hallways. 2. Extra blanket, plenty of pillow already in the room--didn't have to call and wait. 3. Beautifully decorated entrance. It was such a pleasure to turn in all directions to see the flowers, fireplace, large windows, lovely furnishings. 4. Easy to use, complimentary,... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

We appreciate your feedback about your recent stay with us and look forward to sharing them with our team. In anticipations of your next stay; please make us aware of your desire to sleep with the window slighlty open so we can hand pick a room which will allow you a perfect night's sleep. Thank you for choosing the Chapel... More

Philadelphia, Pennsylvania
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Upon 1st impressions, this is a well kept, well managed operation offering many amenities. While in N.C. for a family wedding, we wanted something in close proximity to the airport as well as our most southern destination of Pittsboro, N.C. This was the ticket. No matter the directiuon we traveled, the Inn was easily accessible. My only complaint is that... More

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your comments in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you discovered in your room. I... More

Chapel Hill, North Carolina
Senior Contributor
42 reviews 42 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I reserved their conference room and rooms for 12 of my friends. We had an entire weekend of paper-crafting - scrapbooking, card making, art journaling, gel plate printing... Some of our meals were catered by the hotel. We had a fabulous time - not just because of the attendees but because the hotel was beautiful, the staff was a-maz-ing, the... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

We enjoyed hosting your event this weekend and all the fun crafts too! It is our hope you will visit us next year if you decide on Chapel Hill as the venue. Thank you for your wonderful comments and I will share them with all the staff. We look forward to the next time. More

Sparta, New Jersey
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in town for a family wedding, and this hotel more than met our needs. The lack of a regular restaurant was a bit of a nuisance since we had small children with us, but a local pizza parlor delivered to our room, so all was well. Rooms were clean and quiet, beds very comfortable. Our room wasn't ready... More

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your experience while staying with us! We appreciate your feedback and I have shared your comments with the staff to explore other opportunities to better service requests for food and room availability. We look forward to seeing you on your next visit to Chapel Hill. More

Top Contributor
59 reviews 59 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nicely decorated and clean. Very friendly and helpful staff. Rooms have UNC inspired names and some UNC decorations. There is a buffet available for breakfast for 11.95 and a la cart menu items. There is a bar available at 5 pm. Plenty of parking and quality you expect from Marriott. I will definitely stay here again!

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your thoughts and experience during your stay! We appeciate your loyalty and look forward to seeing you in the future. More

Fayetteville, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was in Chapel Hill for a course at UNC for 2 days. The hotel was within 10 minutes of the campus. Pros: large rooms, courteous staff, comfortable beds, a nice work station with a very comfortable adjusting chair, close proximity to local attractions, great WiFi connection Cons: loud traffic noise especially during rush hour, dimly lit parking lot, limited... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for choosing the Chapel Hill Courtyard! We appreciate your feedback and I will share your comments with our team. In an effort to minimize the noise impact on your next visit; please contact me directly so I can assist with your room location. We look forward to your next stay with us! More

Charlotte, North Carolina
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 19, 2014

Had to stay in the area and this was last available. Our room was noisy with machine noise from outside. We noted to front desk and was told they didn't know why(it was A/C units outside our window. Rate ($180) did not include breakfast ($12 pp) and we left underwhelmed.

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to give us your feedback in regards to your recent stay at the Courtyard Chapel Hill. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the noise you experienced during your stay.... More

Sherrills Ford, North Carolina
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 18, 2014

Our family just loves Courtyards and this one was no exception! A little pricey but worth it! Lobby is kinda small for this large hotel. Breakfast was great! Don't forget to ask for a sweet tea for breakfast!:)

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Dear April, Thank you for taking the time to share your experience during your stay! We appreciate the opportunity to serve you and your family. I will share your comments with the Bistro staff and ensure we have sweet tea ready for your next visit. Thank you, More

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Additional Information about Courtyard by Marriott Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chapel Hill 3*
Number of rooms: 169
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Courtyard Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott

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