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Courtyard by Marriott Chapel Hill

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100 Marriott Way, Chapel Hill, NC 27517
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Courtyard by Marriott Chapel Hill
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Courtyard by Marriott Chapel Hill
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Courtyard by Marriott Chapel Hill
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282 reviews from our community

Traveler rating
    152
    79
    33
    9
    9
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106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
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fletcher
Top Contributor
179 reviews 179 reviews
112 hotel reviews
357 helpful votes 357 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Rooms were very nice,clean, amenities were great. Breakfast at about 12 bucks was good with fresh fruit, real OJ ( no not something that squirts out of a machine, just cause there's a pic of an orange in front of you on the machine doesn't mean that's all that is in the junk a lot of places serve) Off my... More 

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Toronto
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was my 2nd stay at this location for business. The property is well maintained and the rooms very clean. On site exists a cafe for breakfast (along with a breakfast buffet that can be optioned) and light meals with typical hotel food reasonably priced. Not so reasonably priced are the snacks at the convenience corner next to the lobby.... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for sharing your experience with us! We appreciate your feedback and I will share this with our leaders and staff. We look forward to hosting you on your next visit to the Chapel Hill area. More 

Toms River, New Jersey
Senior Contributor
45 reviews 45 reviews
7 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Decent hotel. I found it clean, quiet and comfortable. Was worried when the Harvard Lacrosse team arrived, thinking I was in for a noisy night. I was placed on the top floor (5th) and, of course, had no issues. Wake up call was 7 am sharp. One minor issue - I put the hot water on and the sink faucet... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you Tony G for taking the time to provide your comments on your stay. I have shared your comments with the leaders and staff and I apologize for the water color. We did have to turn the water off during the day to make a repair and should have informed you there may be some discoloration at first when... More 

Eastern NC
Top Contributor
84 reviews 84 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Recent stay was OK. Pervious reviewer reported that the Bistro, the restaurant on site is small and limited and reluctantly I must agree. Tried to eat lunch there and it was not being served. Had breakfast the next morning and it was quite good albeit a bit pricey. Rooms were clean and adequate. No microwave or refrigerator in the room.... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback! We appreciate your comments and I want to apologize for the issues you experienced. I have shared those with the appropriate leaders and staff. It is our desire to ensure all guest experiences are exceptional and unfortunately with some of the issues mentioned; we missed our mark. I hope you will give us another opportunity... More 

Charlotte, North Carolina
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The hotel itself looks nice and is clean. However, the service and experience was awful! First, trying to eat in the bistro (what they call the restaurant) there was terrible service. The staff was not friendly and was incredibly slow, especially since it was 6:00pm and there were only 2 other people eating, it took us an hour to be... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback on your recent stay. I apologize for the inconveniences you experienced during your stay with us. This is definitely not the service level I expect from our team and I assure you all of your comments will be shared with the leaders and staff to prevent this experience from happening again. While I can't take... More 

Contributor
11 reviews 11 reviews
6 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Had a very nice stay. Staff were helpful and the place was very clean. Dining area was great and everyone was very friendly. I would recommend for families, couples or business trip. Would visit on my next stay.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your review! We look forward to hosting you on your next visit to Chapel Hill. More 

Longmont, Colorado
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Last minute booking as my mom was at the medical center at UNC. My brother and I booked the room as a big snowstorm came into the area and we wanted to be close to the hospital. My brother is a fan of Courtyard so that's where we went. Room was nice and comfortable, in line with what I would... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you so much for taking the time to review the hotel. I will definitely share your thoughts with our staff. We hope your mother is doing well and we look forward to seeing you on your next visit. More 

Woodbridge, Virginia
Top Contributor
161 reviews 161 reviews
28 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 21, 2015 via mobile

One of the best I've stayed in! Had a corner King Suite. Well appointed, good setup for outlets and desk work. Free WiFi. If you are just "hanging" good little bar with lots of seating on both sides of Lobby. Nice outside seating once winter is gone. Heated pool, adequate gym, Starbucks kiosk, and a breakfast buffet. Very nice setup!

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback! I will share your comments with our staff and we look forward to your next visit to Chapel Hill. More 

Hartwell, Georgia
Top Contributor
55 reviews 55 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed February 15, 2015

Spent Valentine weekend in Chapel Hill for the UGA/UNC Women's Gymnastic dual meet. We knew that the UGA team sometimes stay at Marriott hotels, so we booked a room several weeks in advance. We have stayed with Marriott before and were confident it would be nice. It was! Our room was very comfortable and clean. We were near the elevator... More 

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for your feedback and we are glad you enjoyed your stay! I will definitely share your comments regarding the Bistro with the staff to explore opportunities to improve. We look forward to your next visit. More 

Glenview, Illinois
Senior Contributor
41 reviews 41 reviews
26 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed February 6, 2015

This was by far the nicest Courtyard by Marriott I've stayed in. The room I had on the 1st floor was very quiet, nice and despite facing the parking lot / road from the window which was a ways away -- noise was not an issue. The staff also made the stay enjoyable. We were a group of 20 or... More 

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to give us your feedback about your stay! We are so glad you enjoyed your time with us and I will definitely share your comments with the staff; especially Will! We look forward to seeing you in the future. More 

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