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All 16 Chapel Hill hotels

Courtyard by Marriott Chapel Hill

3.0 of 5 Hotel   |   100 Marriott Way, Chapel Hill, NC 27517
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84%
Ranked #7 of 16 hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
packliteFl0rida Gainesville, Florida
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  • Reviews (237)
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237 people have reviewed this hotel

Traveler rating
    134
    61
    26
    9
    7
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
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English first
Gainesville, Florida
Senior Contributor
30 reviews 30 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

My daughter and I stayed here one night while visiting the campus of UNC. We were doing tours of several universities, so basically we had a different hotel each night of our weeklong journey. This was a lovely hotel. Extremely clean and quiet. Very personable staff. We were satisfied and would stay here again when returning to Chapel Hill.

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Chapel Hill, North Carolina
1 review
5 of 5 stars Reviewed 2 days ago NEW

My family has stayed at this hotel on multiple occasions since I have lived in Chapel Hill, NC during the past year. Last weekend, my nephew left his pride and joy-an all-star team baseball hat- in one of the rooms. When we realized it and returned to look for it, the hotel granted us access to search the room ourselves.... More

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Senior Contributor
22 reviews 22 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for a night in a suite. We tend to travel this way whenever possible. The suite was very nice, we had a quiet room as we requested, the hotel staff were nice and the pool was clean and well maintained. I would stay here again.

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Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

The hotel is fine and the staff is good, but... I was here for an overnight stay, checked in during a rain and discovered their Direct TV had been knocked out, so no TV. Next morning, still no TV. They might want to rethink Direct TV. Beds are not great either, pretty hard.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Dear Martha, Thank you for your review of the Courtyard by Marriott Chapel Hill. We deeply regret any inconvenience you experienced during your stay with us. We strive to ensure all of our guests have a wonderful stay and take your comments seriously as opportunities to review and improve. Should your travels return you to our area, we hope that... More

CT
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

While my stay here was brief, it was a great one. Checked in late at night and the process was very easy and quick. Room was right off the elevator on the 2nd floor, prime location. Great beds and pillows, nice clean rooms although small. Breakfast was a little pricey but worth it...no other breakfast places nearby. Good location, only... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to share your experience! We look forward to your next visit to the Courtyard Chapel Hill. More

Bethesda, Maryland
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I want to like this hotel as it is a Marriott and is so close to our Chapel Hill family. We have experienced housekeeping issues before (see my review from earlier this year). This visit I requested a feather-free room and was assured at check-in that housekeeping had taken care of the request. But no. In the middle of the... More

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McMinnville, Oregon
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Another cookie cutter Courtyard by Marriott, but this one has two special assets: Latoya at the front reception desk is super friendly & efficient, and Rasool at the bar is the best bartender in town. As usual, the rooms are clean & comfortable. I do wish they had a mini fridge. The gym is small and uninviting.

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking out the time to write your review of our hotel. We really appreciate your comments regarding our customer service and I will surely share your comments with LaToya and Rasool. We do have some rooms that have mini refrigerators in them and do try and block these rooms if we have a special request. Please let... More

New York City, New York
1 review
5 of 5 stars Reviewed June 5, 2014

I'm a Marriott Platinum, and was treated like royalty at this hotel. Shanelle was extremely kind when I checked in and upgraded me to a two room suite (!), then they offered me a complimentary market item or Stabucks on top of points. The bistro service was excellent and fast, and the property is well taken care of. To top... More

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Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to let us know how we are doing. We take pride in ensuring all our guests enjoy their stay with us and I am glad to know that we were able to exceed your expectations. We look forward to seeing you on your next visit to Chapel Hill! More

New York
Top Contributor
50 reviews 50 reviews
33 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed May 31, 2014

I stayed one night and the Courtyard was better than expected. My room was quiet, spacious and very comfortable. Staff were very friendly. Ample parking. Food and shopping nearby. Good wifi in the room. They had an indoor pool too.

Was this review helpful? Yes
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking out the time to write your review of our hotel. We are glad that you enjoyed your stay with us. We really appreciate your comments regarding our customer service and I will surely share your comments with our team. We look forward to seeing you on your next trip to Chapel Hill. More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 29, 2014

We stayed at this hotel over a weekend in mid-May. It was clean, conveniently located, and very comfortable. There's a very nice shopping center in walking distance that has a good mix of restaurants from casual to upscale. UNC- Chapel Hill is a short drive away. Staff was friendly and very helpful. The Starbucks bistro in the lobby offers a... More

Was this review helpful? Yes 1
Sandra W, General Manager at Courtyard by Marriott Chapel Hill, responded to this review

Thank you for taking the time to write your review of our property, Your comments are very much valued. We are glad you enjoyed our convenient location. Our staff members take their roles very seriously and try, every day, to provide that quality customer service, that our guests expect and I am glad we were able to meet your expectations.... More

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Additional Information about Courtyard by Marriott Chapel Hill

Address: 100 Marriott Way, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Chapel Hill 3*
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Also Known As:
Courtyard By Marriott Chapel Hill Hotel Chapel Hill
Courtyard Chapel Hill
Chapel Hill Courtyard
Chapel Hill Marriott

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Chapel Hill #7 Family Hotel in Chapel Hill
Hotel Class
Number of rooms
169

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