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All 16 Chapel Hill hotels

Aloft Chapel Hill

3.0 of 5 Hotel   |   1001 South Hamilton Road, Chapel Hill, NC 27517
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Ranked #8 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
JerseyGirl715 Brick, New Jersey
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313 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brick, New Jersey
Top Contributor
141 reviews 141 reviews
18 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed yesterday NEW

Front desk staff need to be trained. Don't waste your time on breakfast. Breakfast sandwich was Stale bread with overcooked eggs and sausage that was cold by time cook got off phone and handed it to you. Several broken appliances in room and a very institutionalized feeling in the rooms. Felt more like dormitory than hotel room.. Going to try... More 

Was this review helpful? Yes 1
Washington DC, District of Columbia
Senior Contributor
41 reviews 41 reviews
30 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

The Aloft Chapel Hill has very clean and modern rooms. The layout is an open concept and even though the SQ footage isn't that large, you hardly notice as the furniture is very well laid out. The rooms have free bottled water/coffee/tea replenished each day, nice touch as just about everywhere else charges for these things. If your attending an... More 

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Palmyra, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

New upholstery in the lobby alerted us to changes since our February at Aloft. The excellent maintenance staff remains but Reception is all new and in need of training. A sick cook was the lame answer to why there was no hot breakfast one cold morning. The option suggested? Old salad and green bananas! And fellas, proffering breakfast chits is... More 

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Lawrence, Kansas
Contributor
12 reviews 12 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

If you've been to an Aloft, then this property will be just like the others. I booked two rooms for us to stay during Thanksgiving and was surprised to find pretty reasonable rates. Check-in was quick and my SPG Platinum status was noted and I was thanked several times for my business. Given multiple $7 coupons to use for breakfast... More 

Was this review helpful? Yes 2
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very clean and modern hotel. Smaller euro style rooms, but well laid out and roomy feeling. Check in was easy and the new manager was very friendly. The lobby has modern furnishings, a bar with very reasonable drinks (draft & bottle) and a pool table. A sitting area with nooks and a gas fireplace made it all very warm and... More 

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Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear CampingTerriers, We are thrilled to hear your first Aloft experience exceeded your expectations and that you loved our modern guest rooms, common social spaces, and services in addition to our friendly team. We’re excited to welcome you back for all of your upcoming visits in the future. All the best. More 

Purdue-Indiana
Top Contributor
87 reviews 87 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This self-proclaimed hip hotel (“a vision of W hotels”) may try a little too hard with its décor (cartoons of DJs), but delivers when it comes to comfort. The rooms have a bit of Scandinavian simple elegance (ever stayed in Sweden or Norway?), with bathroom area back-to-back to bedroom area making the closet kind of book shelf arrangement. But the... More 

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Chapel Hill, North Carolina, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed November 10, 2014

Aloft has wonderful rooms, well appointed, great indoor pool and exercise room and lovely concierge to purchase breakfast and light fare. It is the front desk staff which is lacking. No smile, friendly "hello" or "welcome" from the woman at the front desk. In fact she acted like I was bothering her even though there was no one else at... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 4, 2014

I just finished reviewing another Chapel Hill hotel, and it reminded me that I needed to lodge my thoughts about this place. My family and I are from New York, so we are used to folks who can come off a little "tough." However, there is a big difference between tough, and just plain rude. When we checked in, we... More 

Was this review helpful? Yes 1
Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear Claire M, We sincerely apologize you were disappointed with your stay at our hotel. Our team is dedicated to deliver an exceptional guest experience, and we are sorry this was not the case for you and your family throughout your stay. If you will give us a chance to earn back your trust, we assure you that we will... More 

Palmyra, Virginia
Contributor
11 reviews 11 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 3, 2014

This pet friendly hotel directly on Raleigh Rd ie Hwy 54 has an entry on quiet Hamilton Rd. The mod lobby is colorful with a fun bar and billiards beyond the reception area. The breakfast area offers omelettes of your choice and a coffee bar. There is a good Asian - mostly Thai - restaurant just across Hamilton Rd and... More 

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Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear 1MacDuff, Thank you for your review. We are happy to hear you loved our hotel and were able to enjoy our fun common spaces during your stay. Our team strives to provide the best service to our guests, and we will congratulate Cory on going above and beyond to make your stay memorable. Thanks again, and we hope to... More 

Winston Salem, North Carolina
2 reviews
1 of 5 stars Reviewed October 25, 2014

If I could give this establishment zero stars I would. This place is a classic example of form over substance. The staff is surly. The policies are restrictive. They hue to policy over customer satisfaction. Tony should learn how to be HELPFUL. The room is spartan. The beds are uncomfortable. The air conditioning unit is loud with poor temperature regulation.... More 

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Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear williamgrahamiv, We are very disheartened to hear you were dissatisfied with your recent stay and did not like our hotel. It is our top priority to provide outstanding service to our guests, and we are sorry this was not your experience and will address your comments with our team to ensure we are achieving the best customer satisfaction. Additionally,... More 

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Additional Information about Aloft Chapel Hill

Address: 1001 South Hamilton Road, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aloft Chapel Hill 3*
Number of rooms: 130
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Also Known As:
Aloft Chapel Hill Hotel Chapel Hill
Hotel Style:
#7 Family Hotel in Chapel Hill
#9 Business Hotel in Chapel Hill

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