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Aloft Chapel Hill

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1001 South Hamilton Road, Chapel Hill, NC 27517
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Aloft Chapel Hill
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Aloft Chapel Hill
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329 reviews from our community

Traveler rating
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    37
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100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Charlotte, North Carolina
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

I stayed here last weekend with two friends. We were in town for the Tar Heel 10 Miler. The hotel is located about a mile and a half from campus, something we figured out on our own because no one at the hotel seemed to know...very odd. At one point, I asked the front desk clerk how far we were... More 

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed yesterday NEW

I stayed here while I was in NC, and I hate to leave a bad review but I just did not like my experience. I have seen some other reviews about paying for parking, and this was just nonsense. They might want to explore changing this policy. Loud music in the lobby, what seemed to be understaffed desk. However, I... More 

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Chicago
Senior Contributor
22 reviews 22 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

If you're already familiar with the Aloft hotels, this property is a good example of the brand -- from to the pool table and WXYZ bar in the lobby down to the striped accent pillows and funky retro alarm clock in the room. If you're not yet familiar with this brand, it's new, started around 2005, and growing, so most... More 

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Tequesta, Florida
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

Ten dollars per day for parking? Seriously, folks, this is Chapel Hill not New York City. And, yes, I've heard the explanation: "This hotel is part of a mixed-use facility." That's really a non-explanation and a poorly veiled excuse. Just because you share some grass and asphalt with a few half-million dollar condos an a sports bar, that's no reason... More 

Was this review helpful? Yes 1
Jeff I, General Manager at Aloft Chapel Hill, responded to this review

Thank you for staying with us, and for your honest feedback. We are always striving to improve , and it is only through feedback such as yours that we are able make our hotel better. I am extremely disappointed that you had such a poor experience with our parking situation. I understand how frustrating this must have been for you.... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

A fairly large group of family members recently stayed at Aloft in Chapel Hill. The accommodations were very nice, super comfy beds, stylish decor and the indoor pool was a huge hit for the kids! Walking distance to really great restaurants was a plus!

Was this review helpful? Yes 1
Jeff I, General Manager at Aloft Chapel Hill, responded to this review

Thanks for your feedback. We are happy that you enjoyed your stay with us. The indoor pool is always a big hit with kids of all ages. We hope to see you back in Chapel Hill soon. More 

Ann Arbor, Michigan
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

Stayed here for a college visit. Great location to Chapel Hill (1 mile), Duke (15 miles), and plenty of shops and restaurants nearby. Typical Aloft- very trendy. Very clean and nice. Staff was okay, but wish they could have been more sincere and happy.

Was this review helpful? Yes
Jeff I, General Manager at Aloft Chapel Hill, responded to this review

Thanks so much for staying with. I am glad you enjoyed the location, however I am upset to learn our staff did not impress you during your time with. We always want to provide friendly, enthusuatic and savvy service and i am sorry that not meet that expectation with you. i have shared your comments with our staff, and I... More 

Top Contributor
73 reviews 73 reviews
14 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

This was our first visit to an Aloft hotel and we were extremely impressed. The hotel is very modern and clean. The rooms are very nice and have excellent space. This hotel has excellent amenities - pool, gym, pool table, bar, etc. We thoroughly enjoyed our stay and highly recommend this location. I look forward to staying at Aloft hotels... More 

Was this review helpful? Yes 1
Jeff I, General Manager at Aloft Chapel Hill, responded to this review

We are very happy you enjoyed your first stay at the Aloft Chapel Hill. We do love our pets here. We appreciate the feedback, and hope to see you again the next time you are in the area. More 

Senior Contributor
40 reviews 40 reviews
5 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We came with friends this past weekend for the Duke/UNC lacrosse game. This hotel was chosen due to the location - Its minutes away from unc. Perfect location, and had a great time while we were staying. Staff was super friendly. The hotel bar was nice, and the mini pool table kept out teenage boys entertained! All in all...just a... More 

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Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear Monica S, We’re thrilled you loved your recent stay with us for the Duke/UNC lacrosse game and were able to take advantage of our fun social spaces during your trip. Thank you for sharing your review with us, and we hope to see you again should you return to Chapel Hill in the future. Take care More 

Ocean Isle Beach, North Carolina
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We often stay here, as we visit Chapel Hill about once a month. The rooms are always clean. The space is quite functional with a nice desk and multiple plugs for technology. The beds and pillows are comfy. The staff are consistently kind and responsive.

Was this review helpful? Yes
Megan L, Starwood Hotels at Aloft Chapel Hill, responded to this review

Dear jpW3215YK, We greatly appreciate your strong loyalty to our hotel, and we are delighted you always enjoy your experience stay after stay. Thank you for taking the time to share your review with us and future guests, and we certainly look forward to hosting you for all of your future trips with us. All the best More 

Akron, Ohio
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I teach at Duke several times per year and always stay here even though its not the closest to campus. Why? It's got a great vibe and I think this chain always thinks of everything. I like the colorful lounge and bar, the compact but quality exercise room and attention to details. The next door Tobacco Road restaurant is fantastic.... More 

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