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All 16 Chapel Hill hotels

Sheraton Chapel Hill Hotel

3.5 of 5 Hotel   |   One Europa Drive, Chapel Hill, NC 27517
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Ranked #9 of 16 Hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
pinkybeach Easley, South Carolina
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215 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
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English first
Easley, South Carolina
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Every staff member that I talked to was super nice. Front desk was very helpful Traveling with a service dog and they went out of their way to make sure we were in a accessible room. Gave me late checkout to keep my medicine in the refridgerator. Excellent Lobby area. Popcorn and lemonade served in the afternoon. I did not... More

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Greeley, colorado
Top Contributor
60 reviews 60 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I recently stayed here to attend a conference at Duke. I did not rent a car so planned to use the hotel shuttle to and from my meeting. While the staff told me this would be no problem the reality was different. They have only one shuttle and were usually double booked. I spent an average of 30-45 minutes waiting... More

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No. California
14 reviews 14 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

The more charming options were booked, so I stayed here. Rather bland hotel. Restaurant food good but a bit gloomy. The outdoor pool, which my room had a view of, was beautiful and seemed to stay open all night. It wasn't used much but I loved it. Bed OK, very clean. Not right in town, but not far either. Seemed... More

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Beckley, West Virginia, United States
Top Contributor
199 reviews 199 reviews
20 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We frequently visit Durham, and this is our go-to hotel when we visit. I reviewed the hotel about 18 months ago, and it is worth a second review. The hotel is located on 15-501 (Durham-Chapel Hill Blvd) just inside CH city limits. Ample self parking. Pets welcome. Public spaces are well maintained. On premises exercise facility is nicer than most.... More

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CHARLOTTE, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this property several times over the years and it never disappoints. Plenty of free parking, nice rooms, meeting faciliaties are awesome, and convenient location. Best hotel in very Chapel Hill!!!

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Senior Contributor
22 reviews 22 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The room was clean and nice. No strong odors from cleaners or on linens, which is important for me. Everyone was friendly. Plenty of convenient parking. I will definitely stay here again when I am back for local doctor appointments.

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Oyster Bay, NY
11 reviews 11 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have stayed here numerous times, usually after a 12 hour drive from NY. We have always been greeted warmly and checked in quickly by Tony, no matter how late the hour. Rooms are clean, comfortable and quiet; some have refrigerators and microwaves. The location is convenient to UNC, Franklin Street and major roadways. What sets this place apart are... More

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Easley, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I would have gave it a 4 but the sheets did not smell clean at all. Overall it was an average stay! the price was way above what we pay for an overnight stay $131.78 that included tax with an AARP discount supposedly. No breakfast included! It had a pricey restaurant on sight! As another viewer says, the beds were... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing us your feedback. Sheraton team works hard to provide every guest with a memorable experience. Please feel free to reach out to me if you would like to discuss your stay details as we would like to earn 5 stars from you for your next trip. I can be reached at 919-968-4900. Sincerely, Nitin K. More

Marietta, Georgia
Top Contributor
121 reviews 121 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Chose the Sheraton for proximity to UNC Chapel Hill campus - for annual move-in weekend, bringing my daughter back for her Sophomore year from out of state. This was not my top choice, but others were already full. However, I did pick it over the Courtyard Marriott - where we stayed last year on same weekend - and preferred the... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize that you did not experience our true Sheraton hospitality. I have shared your concerns with our team so we can improve on our services. I would hope that you will give us another chance when you visit Chapel Hill in the future. Sincerely, Nitin K. More

4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 5, 2014

I had booked and paid for a king room a week in advance, and after checking in after a long ride I was incredibly disappointed to open the door to the room and see two double(maybe full) size beds. Also, it is worth mentioning that the room I was given shared a wall with the elevator shaft which would have... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Jeff H., Thank you for taking the time to provide us with your feedback. Please accept our apologies for not meeting your personal preferences on your room type. Our team at Sheraton works hard to deliver a memorable experience for every guest. Please reach out to me directly at 919-968-4900 if I could be of any assistance. Sincerely, Nitin... More

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Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton

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