We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sheraton Chapel Hill Hotel

3.5 of 5 One Europa Drive, Chapel Hill, NC 27517
Hotel website
Hotel deals
Special Offer
Breakfast for 2 Included
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Certificate of Excellence 2014
Sheraton Chapel Hill Hotel
Professional photos View all
Browse nearby
Sheraton Chapel Hill Hotel
Write a Review

227 reviews from our community

Traveler rating
    92
    89
    32
    12
    2
See reviews for
62
35
27
88
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (227)
  • Mar-May only
    (49)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (79)
  • Dec-Feb only
    (48)
All months
Tulsa, Oklahoma
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I must say, I have stayed in man hotels in my life. I have never really been one to go online and leave reviews, but I must give my thoughts on this place. This hotel was not built yesterday, and maybe the U turn to get in isn't the most awesome way to set up and intersection, but I must... More 

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your raving review about our hotel and the team. It is truly a pleasure for me to work with these great individuals each day. I have shared your comments with our team members and thank you again for recognizing their hard work. We look forward to serving you soon. Sincerely, N. Khanna General Manager More 

Minnesota
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 18, 2014

Chapel hill is an interesting town in that there isn't a hotel corridor they sporadically appear all over town. Sheraton is the only high end hotel right off I40 and 15/501. It is well maintained, friendly, and has well appointed rooms. Only disappoint was the pool was outside and closed for the season, but in the summer I'd have written... More 

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us your feedback! I am glad you enjoyed your stay. Our pool is seasonal and is open during summer from May through September. We look forward to having you back at the Sheraton. Sincerely, N. Khanna General Manager More 

Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 9, 2014

Conference 11/2/14 through 11/5/14. Clean, great staff. Very helpful and friendly. Breakfast Buffet was good. Close to Chapel Hill campus, several resurants and shopping. I recc'd the Mediterranian Market and Cafe, food was delicious!

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for sharing a great feedback. We look forward to serving you soon. Please let us know what we can do to earn 5 stars. Sincerely, Nitin K. More 

New York City, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 4, 2014

This place rocks! My family and I were traveling to Florida to see my parents and stopped here on the way. I can say nothing but good things about this hotel and the fantastic people that work there. When I next find myself in NC, I will most assuredly be staying here! The rooms were clean and comfortable, and the... More 

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Claire M, Your review is greatly appreciated, and we cannot thank you enough for your feedback. To hear that we provided you with the level of stay we strive for means everything to us. I hope you come back and stay with us again soon. Until then, Steven Cory More 

Washington DC, District of Columbia
2 reviews
5 of 5 stars Reviewed November 4, 2014

Hands down the best experience I have ever had in a hotel. The front desk staff are second to none, my room was very clean, the housekeepers I ran into in the halls were so sweet, and the food in the restaurant was very good. This hotel should be # 1 out of 16!

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Maggie L, I cannot thank you enough for such an excellent review! It means the world to our staff to know that we connected with you. Please come back soon, so that we may provide you with the same caliber stay again. Thank you kindly, Steven Cory More 

El Dorado Hills
Top Contributor
104 reviews 104 reviews
25 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 3, 2014

Very well-maintained typical Sheraton, and their Club floor was nice and quiet. Duke was an easy drive, as was RDU airport and downtown Durham. Parking is free, and the WiFi was relatively fast. Front desk staff was courteous.

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear visual, Thank you so much for such a positive review! We deeply appreciate you taking the time to provide us with your feedback. We cannot wait for our next opportunity to WOW you. Save travels, Steven Cory More 

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 26, 2014

We have stayed twice at the Sheraton. Each time we stayed we had a nice enough room, We were able to get good rates both times through Hotwire. The first time we heard a dog barking in a room across the hall for approximately an hour. We called multiple times to the front desk but didnt really get a great... More 

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear DHS57, Thank you so much for taking the time to review our property. I would like to further discuss your experience here, please reach out to me directly at 919 968 4900. We would greatly appreciate an opportunity to better serve you in the future. Thank you, Steven Cory More 

Stockholm
Senior Contributor
27 reviews 27 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 23, 2014

I had a great stay at Sheraton in Chapel Hill! Reception desk always helpful and friendly. The bed was a dream and I slept like a baby. There is a shuttle service avalable and full points for breakfast!

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Asa74, Thank you so much for reviewing our property. We are delighted you had such an awesome experience, and look very forward to our next chance to WOW you! Until we see you next, Steven Cory More 

Madison, Georgia
Top Contributor
54 reviews 54 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 16, 2014

Our first stay. We were given a room behind the elevator shaft. The room had very stained carpet and headboards that were very worn. The elevator was annoying so next morning we requested another room. The room they changed us to was a "preferred room for members of their sheraton rewards program. What a difference! The room was so much... More 

Was this review helpful? Yes
Steven C, Front Office Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear woop9p, We are so glad that you enjoyed your stay, and your upgraded room. I am saddened your experience started a little rocky, but am elated we were able to rectify the situation to your satisfaction. Our SPG rooms are a great asset! Please reach out to me personally upon your next visit to Chapel Hill, I would love... More 

new jersey
Top Contributor
126 reviews 126 reviews
46 hotel reviews
66 helpful votes 66 helpful votes
2 of 5 stars Reviewed October 14, 2014

Went there for business on 10/13. Hotel halls were dirty and need a good cleaning. I am a Starwood platinum member and the room was very small and not too clean. 1 hour after I checked in went to get in elevators to go to a meeting and all were out of service and I was on the 4 the... More 

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize that we did not meet your expectations during your recent stay and for the inconvenience in regards to the malfunction of the elevators. I would like to discuss your concerns further to provide a satisfactory resolution. I can be reached at 919-968-4900. Nitin Khanna General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sheraton Chapel Hill Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
Number of rooms: 168
Reservation Options:
TripAdvisor is proud to partner with Starwood, Orbitz, Cheap Tickets, Expedia, Priceline, Hotels.com, Booking.com and Tingo so you can book your Sheraton Chapel Hill Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton
Hotel Style:
#8 Business Hotel in Chapel Hill

39 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (30)
Viewed
Room/suite (9)
Viewed
Pool/beach area (1)
Viewed
Hotel & grounds (3)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Bathroom (2)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (10)
Viewed
Hotel & grounds (1)
Viewed
Pool/beach area (1)
Viewed
Bathroom (1)
Viewed
Room/suite (2)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay