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All 16 Chapel Hill hotels

Sheraton Chapel Hill Hotel

3.5 of 5 Hotel   |   One Europa Drive, Chapel Hill, NC 27517
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82%
Ranked #9 of 16 hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
MichaelinWyo Laramie, Wyoming
  • Overview
  • Reviews (202)
  • Photos (33)
  • Amenities
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  • Room tips (57)
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202 people have reviewed this hotel

Traveler rating
    85
    78
    26
    11
    2
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52
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82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Laramie, Wyoming
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

I have stayed here over the past 15 or so years on a fairly regular basis, including some extended stays. It is a beautiful hotel, with elegant grounds. Most of the rooms have balconies overlooking the pool or garden. It is extremely clean. The staff are excellent, and go out of their way to be helpful. The only downside is... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to share your experience at the Sheraton Chapel Hill. I have shared your encouraging comments with my team. We truly appreciate your years of loyalty and we hope to serve you for many more years to come. Sincerely, N. Khanna More

Tallahassee, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Drove up from Florida for a family reunion on the 4th of July in Chapel Hill and stayed at the Sheraton! The location is fantastic! Shopping and beautiful botanical garden close by along with other Tourist spots, went to see the firework show at Duke Stadium, Kids loved it. The hotel was nice & clean and the staff was friendly... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your AMAZING feedback. I am glad you and your family had a good time while staying at the Sheraton Chapel Hill. I shared your kind words with my team and everyone was thrilled with your positive comments. Thank you again for sharing your experience and we look forward to serving... More

Nashville, Tennessee
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked through hotwire and got a terrific price, then ended up getting a room overlooking the pool. Now, this is normally one of my least favorite things in the world HOWEVER my room was quiet. I also ordered room service which was delicious and delivered quickly. Overall everything I look for in a hotel.

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing us with your 5 Star rating. We look forward to serving you soon. Sincerely, N.Khanna More

Indianapolis, Indiana
Senior Contributor
43 reviews 43 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This property is located just a short drive from the campus of UNC which is where I was going for a wedding. We booked with a special wedding rate of $135/night, but then I took a chance on Hotwire and paid half the price for the room each night. So as far as value, we got a very good deal.... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We look forward to serving you in the future. Sincerely, N.Khanna More

Vancouver, Canada
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Excellent location between Durham and Chapel Hill. Friendly, efficient service. Club floor and lounge are worth the extra spend. Hotel is clean, well maintained, and excellent value. Definite recommend

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to review our property. We look forward to serving you soon at the Sheraton Chapel Hill. Sincerely, N.Khanna General Manager More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel was clean & convenient. The staff were very friendly and helpful. We were given drink vouchers at checkin! It was a hot day 98* and our room would not get cool. At 12am we changed rooms and were given breakfast vouchers! The new room was much nicer and a little cooler but not cold. I think they need to... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to share your feedback.We take every guest feedback very seriously and want to assure you that the team at the Sheraton Chapel Hill is committed to provide every guest with an excellent experience. I apologize for you not having a Sheraton experience. I have shared your comments with our engineering and housekeeping team so... More

Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 11, 2014

I stayed at this hotel in May and in June. My 1st stay was great, but I usually don’t take the time to review businesses. However, after a second great stay, I wanted to leave comments and the nice lady at the desk said I should go to Tripadvisor. I must say everything about this hotel was perfect. I received... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Balthazar B, Thank you for the great review of our hotel! Our team at the Sheraton Chapel Hill is very excited with your kind comments. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, N.Khanna More

Atlanta, Georgia
2 reviews
4 of 5 stars Reviewed May 30, 2014

My husband and I stayed here during Mother's day/Graduation weekend. We loved our room on the first floor. it had a outdoor area where we could have morning coffee/tea right next to the pool. The rooms were very clean, including the bathroom. Because it was UNC graduation weekend we paid quite a bit for the room $200/per night. A bit... More

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you taking the time to provide us with your feedback. I am glad you enjoyed your recent stay at the Sheraton Chapel Hill. We appreciate your loyalty and look forward to serving you soon. Sincerely, N.Khanna More

Philadelphia
Top Contributor
73 reviews 73 reviews
47 hotel reviews
147 helpful votes 147 helpful votes
5 of 5 stars Reviewed May 28, 2014

This is my second review of this hotel in about six months and the reason is that the first time – in October 2013 I was there for two nights as a guest. This review is of a recent stay of 5 nights for a conference that was fully contained in the hotel and will give a different perspective. The... More

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tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to review the Sheraton Chapel Hill. Your 5 star review means a lot to our staff. It is our pleasure to serve you and we look forward to assisting you in the future. Please let me know if there is anything I can do for you. Sincerely, Ted Milby Director of Rooms More

Ridgefield, CT
Top Contributor
75 reviews 75 reviews
42 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed May 27, 2014

My husband and I stayed here during mothers day weekend and graduations of many area universities. This Sheraton is right off the highway so you really do need a car. It did have (although I did not use it) a nice pool area and a fitness center. You can run outside but not directly on one of raleigh/Durham's lovely running... More

Was this review helpful? Yes
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for reviewing the Sheraton Chapel Hill. I am glad you had a quiet and comfortable stay. My goal is to earn a 5 star review from every guest, so please let me know if there is anything I can do to make your next stay perfect. Sincerely, Ted Milby More

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Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton

33 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Chapel Hill
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 
Number of rooms
168

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