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All 16 Chapel Hill hotels

Sheraton Chapel Hill Hotel

3.5 of 5 Hotel   |   One Europa Drive, Chapel Hill, NC 27517
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80%
Ranked #9 of 16 hotels in Chapel Hill
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
BMG1982 Easley, South Carolina
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208 people have reviewed this hotel

Traveler rating
    85
    79
    31
    11
    2
See reviews for
55
34
22
82
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Easley, South Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 1 week ago

I would have gave it a 4 but the sheets did not smell clean at all. Overall it was an average stay! the price was way above what we pay for an overnight stay $131.78 that included tax with an AARP discount supposedly. No breakfast included! It had a pricey restaurant on sight! As another viewer says, the beds were... More

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing us your feedback. Sheraton team works hard to provide every guest with a memorable experience. Please feel free to reach out to me if you would like to discuss your stay details as we would like to earn 5 stars from you for your next trip. I can be reached at 919-968-4900. Sincerely, Nitin K. More

Marietta, Georgia
Top Contributor
122 reviews 122 reviews
32 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed 1 week ago

Chose the Sheraton for proximity to UNC Chapel Hill campus - for annual move-in weekend, bringing my daughter back for her Sophomore year from out of state. This was not my top choice, but others were already full. However, I did pick it over the Courtyard Marriott - where we stayed last year on same weekend - and preferred the... More

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. I apologize that you did not experience our true Sheraton hospitality. I have shared your concerns with our team so we can improve on our services. I would hope that you will give us another chance when you visit Chapel Hill in the future. Sincerely, Nitin K. More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I had booked and paid for a king room a week in advance, and after checking in after a long ride I was incredibly disappointed to open the door to the room and see two double(maybe full) size beds. Also, it is worth mentioning that the room I was given shared a wall with the elevator shaft which would have... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Dear Jeff H., Thank you for taking the time to provide us with your feedback. Please accept our apologies for not meeting your personal preferences on your room type. Our team at Sheraton works hard to deliver a memorable experience for every guest. Please reach out to me directly at 919-968-4900 if I could be of any assistance. Sincerely, Nitin... More

Lincroft
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Just spent 3 nights here with my two sons and husband for a baseball tournament. It was just average. I had requested a room with a fridge about a month ago, when I booked. When I checked in, all they had for me was an accessible room. That was fine, but it was dingy and some odd features. For example,... More

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Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking out the time to write your review of our hotel. Please accept our apologies that you were assigned an accessible room which did not meet your expectations. Sheraton does offer different layouts of rooms with larger counter space in the bathroom. I really hope you give us another chance when visiting Chapel Hill in the future.... More

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 27, 2014

Traveling with my son for baseball camps. The hotel was nice, located close to UNC 10 min drive tops. Room was clean, no issues there. The biggest issue we had was the TV not working. When you travel for sports with a teenage son you wan him to rest when he is not playing. The Hotel has apparently switched to... More

Was this review helpful? Yes 1
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to give us your feedback. I am working with our Engineering Manager to review our records and have our vendor repair or replace this TV. Your review is very helpful. Thank you, Ted Milby More

Tucson, Arizona
Senior Contributor
28 reviews 28 reviews
27 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 24, 2014

My son and his bride needed a lovely hotel the night of their wedding and this room filled the bill. The room wasn't huge, in fact it was somewhat small, but it was beautifully outfitted with a balcony, frig and a nice bathroom. The newlyweds were pleased with the accommodation, and I was pleased with the reasonable price.

Was this review helpful? Yes
tmilby, Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for your review. If there is anything we can do to earn a 5 star review for your next stay, please let me know. Ted Milby, Director of Rooms. More

Laramie, Wyoming
2 reviews
5 of 5 stars Reviewed July 16, 2014

I have stayed here over the past 15 or so years on a fairly regular basis, including some extended stays. It is a beautiful hotel, with elegant grounds. Most of the rooms have balconies overlooking the pool or garden. It is extremely clean. The staff are excellent, and go out of their way to be helpful. The only downside is... More

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to share your experience at the Sheraton Chapel Hill. I have shared your encouraging comments with my team. We truly appreciate your years of loyalty and we hope to serve you for many more years to come. Sincerely, N. Khanna More

Tallahassee, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 7, 2014

Drove up from Florida for a family reunion on the 4th of July in Chapel Hill and stayed at the Sheraton! The location is fantastic! Shopping and beautiful botanical garden close by along with other Tourist spots, went to see the firework show at Duke Stadium, Kids loved it. The hotel was nice & clean and the staff was friendly... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your AMAZING feedback. I am glad you and your family had a good time while staying at the Sheraton Chapel Hill. I shared your kind words with my team and everyone was thrilled with your positive comments. Thank you again for sharing your experience and we look forward to serving... More

Nashville, Tennessee
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 1, 2014

I booked through hotwire and got a terrific price, then ended up getting a room overlooking the pool. Now, this is normally one of my least favorite things in the world HOWEVER my room was quiet. I also ordered room service which was delicious and delivered quickly. Overall everything I look for in a hotel.

Was this review helpful? Yes
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for providing us with your 5 Star rating. We look forward to serving you soon. Sincerely, N.Khanna More

Indianapolis, Indiana
Senior Contributor
42 reviews 42 reviews
24 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 29, 2014

This property is located just a short drive from the campus of UNC which is where I was going for a wedding. We booked with a special wedding rate of $135/night, but then I took a chance on Hotwire and paid half the price for the room each night. So as far as value, we got a very good deal.... More

Was this review helpful? Yes 1
Nitin K, General Manager at Sheraton Chapel Hill Hotel, responded to this review

Thank you for taking the time to provide us with your feedback. We look forward to serving you in the future. Sincerely, N.Khanna More

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Additional Information about Sheraton Chapel Hill Hotel

Address: One Europa Drive, Chapel Hill, NC 27517
Phone Number:
Location: United States > North Carolina > Chapel Hill
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Sheraton Chapel Hill Hotel 3.5*
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Also Known As:
Sheraton Chapel Hill
Chapel Hill Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#8 Business Hotel in Chapel Hill
Hotel Class
Official Description (provided by the hotel)
Welcome to the Sheraton Chapel Hill Hotel. Our Chapel Hill hotel delivers something unforgettable for everyone from exciting nightlife to thrilling local attractions and tons of outdoor adventure. ... more   less 
Number of rooms
168

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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