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The Siena Hotel

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1505 East Franklin Street, Chapel Hill, NC 27514
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The Siena Hotel
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The Siena Hotel
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301 reviews from our community

Traveler rating
    207
    57
    25
    9
    3
See reviews for
75
94
18
76
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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    (301)
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    (72)
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    (63)
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Lausanne
Top Contributor
62 reviews 62 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is very welcoming with a friendly and helpful staff. The rooms are an interesting mix of traditional and modern design which make this hotel unique. We enjoyed our stay very much and loved the decor.

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Baltimore, Maryland
Contributor
18 reviews 18 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

We are in town visiting UNC and discovered this gem. The price is reasonable for the service and room. They couldn't have done more for us. They immediately responded to the few things we needed. I called down because I couldn't figure out the wifi. The girl downstairs, Emerald, actually offered to come up immediately to assist. I told her... More 

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Rochester, MN
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in March. Very friendly staff with very well appointed and large rooms. Bathroom was large and spacious with large walk-in shower. Front desk staff were beyond friendly. Linens could be updated. Would definitely stay here again.

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New Jersey
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I initially chose this hotel because I was able to get a discounted rate through my company. However, it turned out to be one of the best hotel experiences I've ever had. The outside doors open automatically to welcome you. The bell staff opens the inner door and offers to help you with your bags. As soon as you step... More 

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Miami, Florida
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Siena Hotel is beautiful, the staff friendly and the location was perfect for us. We only stayed for a night,but what a comfortable night it was! Because of my status with Marriott we were upgraded to a Jr. Suite which was an overly large room at the end of the hall. It had a very comfortable bed, two comfy... More 

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Wilmington, North Carolina
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Our experience did not start off on an overfriendly note , we arrived at 2:30 to check in and where told our room was not ready they would call us . We never received a call and came back two hours later to find out it was ready for awhile. Quiet hotel and comfortable room with massive bathroom . Odd... More 

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bdeimling, Manager at The Siena Hotel, responded to this review

Thank you for taking the time to review our hotel after your recent stay. We pride ourselves on delivering personalized and memorable experiences in which you previously mentioned. We have shared your review and comments with our management team and our associates. Upholding our commitment to provide a memorable visit with exceptional service, we hope we may have an opportunity... More 

Darien, Connecticut, USA
Top Contributor
50 reviews 50 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Had a great stay here! Fantastic service, well appointed and comfortable rooms. Spent one night visiting UNC, the check in was quick and easy, the lobby was pleasant and reminded me of a European hotel. Our room was well appointed and very comfortable, the beds were so soft! The bathroom was big , the shower was great! Will definitely stay... More 

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Mount Laurel, nj
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Siena never lets me down. They have excellent service, well appointed rooms, and great food. The location is great, close to all he Chapel Hill college activities. There are shuttles to downtown and to the games, yet it is afr enough away it is not a typical "college hotel".

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Dhaka City, Bangladesh
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 13, 2015

We stayed for business purpose for about 10 days in February 2015. The hotel location and premises are fine. The staff is well behaved. February was cold with snow storm - the room is not sufficiently leak proof - this is general for NC as winter is not cold that much normally. The room heating worked well. Everyday turn down... More 

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Santa Rosa, California
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 11, 2015

Room ( especially the bathroom) was lovely and staff very cheerful and attentive. Big beds, soft / quality sheets, very nice tile work in the bathroom. Easy parking access, front desk staff, maids and door / valet staff were super cheerful.

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