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Courtyard Raleigh Cary

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102 Edinburgh Drive South, Cary, NC 27511
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Courtyard Raleigh Cary
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89 Reviews from our TripAdvisor Community

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Traveler rating
    26
    37
    16
    7
    3
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Courtyard Raleigh Cary
See the most recent reviews
Concord, NC
Level Contributor
378 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
5 of 5 stars Reviewed March 29, 2015

Excellent service from Darren at check in. Comfortable lobby area that is fully renovated. Quiet rooms and a true courtyard in the middle of the hotel. I requested a late checkout and that was not a problem. I got my work done and finished it up in the comfort of the lobby while my wife attended a conference.

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your wonderful feedback! Gald to hear how productive you were while staying at our hotel. Hope you will get the chance to enjoy other Marriott hotels in your future travels. More 

Dekalb,IL
Level Contributor
101 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed March 29, 2015

Have stayed at this hotel several times over the years. Glad to see that the lobby has been updated with the new bistro style food area. Room was clean, quiet, internet was decent. Nice workout room. Front desk staff was outstanding and very friendly. The breakfast crew was somewhat hit or miss. Mostly decent. Hotel is walking distance to several... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your business. We are always working to maintain and improve our facilities. Our new Bistro is a big success offering a variety of fresh food options morning and evenings. We look forward to hosting you again in the future. More 

Harrisburg, North Carolina, United States
Level Contributor
105 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed March 12, 2015

I usually stay at Courtyards for business and was in Cary area. Stayed here for two nights. Rooms are standard Courtyard and recently updated (based on past reviews). If you stay at Courtyards, there is no surpises here. Usual, very comfortable beds. Rooms are clean/spotless as I would expect from any Courtyard (or Marriott for that matter). Wifi speed was... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Your feedback is greatly appreciated. We are glad to hear your stay was enjoyable and pleasant while visiting Cary. Thank you for your business! More 

Ohio
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed February 22, 2015

This was my second stay at this Hotel. The first experience was much better than the recent. The staff is friendly and helpful in every way. The room was very average and over priced, and no free breakfast. Internet was spotty, room needs a complete make over, I just didn't feel it was worth it. Sorry, but not sure I'll... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your recent feedback. We are delighted yet also dissapointed to hear about your experience. We have recently undergone a full rooms renovation in the beginning of 2013, we should be taking good care of our rooms to ensure a quality experience. I apologize the rooms did not meet with your satisfaction. I can share we recently did... More 

San Leandro, CA
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed February 4, 2015

This was a very clean Hotel which is very important to me. Not only were the room clean but the hotel itself was clean. Rates are reasonable ... however, I used my Marriott's Rewards for the 3 days we stayed here so I didn't need to pay this time. The staff are very friendly and helpful and I would stay... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for the feedabck about your visit to the hotel. We are gald to hear you had a great experience and look forward to your return visit when in the area. Have safe travels! More 

2 reviews
2 of 5 stars Reviewed January 20, 2015

190 dollars, road noise, slow internet (pay for higher speed), no free coffee in lobby, nickel and dime you to death. Typical european style hotel. Checkin service was friendly but not fast. There has to be better.

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for the feedback about your recent stay. I apologize for the inconveniences you experienced. We will work harder to improve our services so as to meet your future expectations of Courtyard by Marriott hotels. More 

Cumming, Georgia, United States
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed January 12, 2015

A very comfortable hotel. The desk clerk was perhaps the friendliest, happiest hotel clerk I have ever run in to. Check in was efficient and easy. Room was well appointed, with updated decor. Love the fluffy pillows on the very comfortable bed!

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your great feedback! I will make sure to share your comments with our associates. We look forward to hosting you again in the future at Marriott. Thanks for your business! More 

West Seneca
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 19, 2014

The rooms at this hotel were very small. Two people in one room often tripped over each other. The 'restaurant' was in the lobby and not at all private. There was not a very good common area for folks to get together. Good thing the weather was conducive so we could sit outside. While many other chains have breakfast included,... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for the time to provide feedback about our hotel. I apologize the accomodations did not meet your space needs. We have larger suite rooms available which provide greater room. Our free coffee program is located in the guest rooms while our Starbucks brands are available for sale at the Bistro located in the lobby area 24 hours a... More 

Vincennes, Indiana
Level Contributor
138 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
5 of 5 stars Reviewed November 19, 2014

Stayed here while on business in the area, found the hotel to be very convenient for the major highways. The staff was super. The room was very clean with a balcony to sit out on and enjoy the evening. Found out I needed a second night the next morning and even though the hotel was full they found a way... More 

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thanks for your feedback! We look forward to hosting you again in the future. More 

New York City, New York
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed November 6, 2014

This is your typical Courtyard. It's an ok hotel with an updated lobby and decent sized rooms. The location is convenient and parking is fine. But, a shower full of someone else's hair is just gross and ruins everything else. The staff was nice at check in.

Was this review helpful? Yes
Skip K, General Manager at Courtyard Raleigh Cary, responded to this review

Thank you for your recent feedback. I apologize for the inconveneince of the bathtub condition. I will meet with our housekeeping depatrment and leaders to ensure we are providing the cleanest possible rooms for every guest. We also appreciate your comments regarding our front office associates. Our goal at Marriott and specifically the Raleigh Cary Courtyard is to provide you... More 

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