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Hampton Inn Raleigh/Cary

#10 of 22 Hotels in Cary
Certificate of Excellence
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201 Asheville Avenue, Cary, NC 27511
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Hampton Inn Raleigh/Cary
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Hampton Inn Raleigh/Cary
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282 reviews from our community

Traveler rating
    143
    81
    42
    12
    4
See reviews for
71
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30
117
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Buffalo, New York
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed two nights while visiting friends in the area. the staff was exceptional and our room was very clean and comfortable.They had a good selection for breakfast and would definetly stay there next time we are in the area.

Was this review helpful? Yes
Cocoa Beach, Florida
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Our air conditioning was not functioning right. Things happen but it's how it's handled that's important. The gentleman that came to fix it was polite and empathetic! The front desk staff quickly got us a new room with a great air conditioner. They even offered to move all of our belongings. Great staff turned what could have become very frustrating... More 

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Danville, United States
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff was very friendly and helpful in every way. The Room was clean and quite. Overall good stay. The location of the Hotel was good very close to restaurants, shopping, my business meetings, the traffic was easily accessible. The complimentary breakfast had a wide variety of choices something for everyone.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Winston Salem, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed at the Cary Hampton Inn and it was a wonderful experience. I love the Beds and the Hampton Inn. I always sleep well at the Hampton Inn. You can go next door to O'Charley's and get 10% off if you stay at the Hampton Inn. I work all day. Come back tired. Pick up my to go meal... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Chesterland, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Great location! Close to shopping, restaurants, museums, and not far from downtown Raleigh! Quiet location, nice complimentary breakfast in the mornings, and coffee available 24 hours. The rooms are very clean! Nice outdoor Pool, too! Staff is helpful, kind, and caring!

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Senior Contributor
46 reviews 46 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

from the moment we walked in we felt welcomed! Josh was the person at the desk and he was great! He and staff went out of their way to help with our bags. The room was clean and spacious! They have the free breakfast which is always appreciated.

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Crisfield, Maryland
Senior Contributor
31 reviews 31 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Although this Hampton Inn is not as nice as many that I have stayed, the rooms were clean and adequate. It is close to shopping and eating. I arrived around 9 PM and had to wait for more than 5 minutes while the check-in person was on the phone. The rate I was quoted was higher than the original rate... More 

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Burlington, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I travel a lot and I absolutely love staying at the Hampton b/c the beds are so comfortable. But if you stay at this hotel, DO NOT stay in Room 302. The hotel is clean, the staff is absolutely wonderful, but when they upgraded the beds, they missed Room 302. Enjoy your stay!!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Bel Air, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The room was clean. The staff was efficient and friendly. Check in and departure was smooth. The staff made us aware of local restaurants that gave discounts to Hampton Inn guests. Location allowed us easy access to local college campuses in the area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

Indianapolis, Indiana
2 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff was very welcoming and helpful. We had a small group and she made sure we were all taken care of. She also confirmed that we had the correct room rate. It's an older hotel that has been refurbished. It is nice and will be our stop for future biz trips.

Review collected in partnership with Hampton

Was this review helpful? Yes
Patrick T, General Manager at Hampton Inn Raleigh/Cary, responded to this review

I would first like to thank you for choosing to stay with us and for taking the time to post your comments. We share all the comments we receive with our entire staff at our daily and weekly huddles. We use these comments as a learning tool and in return they help us to "tweak" or product and service action... More 

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