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All 22 Cary hotels

The Umstead Hotel and Spa

100 Woodland Pond Drive, Cary, NC 27513
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Ranked #2 of 22 Hotels in Cary
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
Manuela H
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475 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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There are newer reviews for The Umstead Hotel and Spa
See the most recent reviews
Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 4 weeks ago

Found this while attending a business meeting. Lovely little hidden hotel. I just had lunch in the bar which looked out on the woods surrounding the peaceful venue. Outstanding salad, scallops am with a great Pinot - shame I didn't have time for the spa!

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your review of our property. I am delighted you found our little gem! We hope the next time your travels bring you to North Carolina we are your destination of choice! With best regards, Jim Beley More 

Jupiter, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

We were visiting Duke University and UNC and decided to stay here. Every staff member here was so kind. The place is in a beautiful setting and easy to get to anywhere in the Raleigh Durham area. We chose to dine in several times and the food was fabulous.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for selecting The Umstead Hotel and Spa for your recent trip to Duke University and UNC. We hope you found the location to be very convenient for you as we are so centrally located. We look forward to welcoming you back on day soon! With best regards, Jim Beley More 

Grosse Pointe, Michigan
Top Contributor
65 reviews 65 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We thoroughly enjoyed our stay at The Umstead. It is an absolutely gorgeous hotel in every way. The staff is incredibly pleasant, knowledgeable, and helpful. Our room was beautifully furnished. We were glad that we had chosen a room with a patio/balcony as we could sit out there in the sunshine. Although it was a bit cool for the outdoor... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Wow - we are so honored to be included in your list of favorites! We couldn't be more proud of our facilities and our people and I am happy to hear you were impressed by both. It's wonderful you were able to enjoy so many aspects of our experience during your stay. We look forward to welcoming you... More 

Raleigh, North Carolina
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Been here a number of times, even though we live in Raleigh. The good nights have such great taste in a tranquil environ. Decided to get a suite ...well worth it. A slice of heaven in the "south"... Since Cary has more PhDs per capita then anyplace...and probably more northerners. Great location for any reason to get away. Keep up... More 

Was this review helpful? Yes 2
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for making The Umstead Hotel and Spa your local "staycation" destination! While we understand the spa may not be for you - don't forget you can sauna, steam or whirlpool all complimentary as a guest of the hotel! We look forward to welcoming you back for some rest and relaxation soon. With best regards, Jim Beley More 

Contributor
11 reviews 11 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I had a chance to entertain about 30 customers and spouses recently at the Umstead Hotel, and was thoroughly impressed. The staff made every effort to give us a 5 star experience. The rooms were impeccable, food was fantastic, the lounge area with the fireplace patio was a big hit, and the spa was also given rave reviews. I can't... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for bringing your recent group to The Umstead Hotel and Spa. We appreciate your business. I am delighted that your attendees were pleased with the service and hospitality we presented. We look forward to welcoming you back for a leisure experience one day soon! With best regards, Jim Beley More 

Somerville, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I recently stayed at the Umstead on business and wished I had more time to enjoy the room and take advantage of the spa facilities. Notable amenities in my lake view balcony double room included: - Spacious bathroom with a deep soaking tub and a separate shower with both handheld and rain shower heads - Generously sized Gilchrist & Soames... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your thorough review of The Umstead Hotel and Spa for your recent business trip. I am glad to learn of the many aspects of your stay that pleased you. We aim to provide a comfortable and relaxing environment for our business and leisure travelers and it's wonderful we were able to make you feel at... More 

denver
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed November 10, 2014

My son and dau in law just love this place, so I wanted to give my dau in law a gift card since she just had premie twins! I went online to order a $100 gift card, and they insisted on charging me $9 to send the Fedex, they wouldn't waiver when I asked them to waive the fee, or... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for expressing your opinion on our shipping policy for our gift card purchases. As you can imagine, our customer satisfaction and security are our top priorities. We have found that when shipping gift cards the only reliable and secure choice is FedEx. This allows us to track the gift card, which is same as cash and... More 

Halifax, NS
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 6, 2014

I was in NC for business and most of my colleagues were staying here so I decided to as well. This hotel was spectacular. The views in the restaurant were amazing and so relaxing. I want to return to NC for pleasure just so I can stay here again.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your recent review of your stay with us. We hope you are able to return on a leisure trip to fully enjoy and appreciate the facility. With best regards, Jim Beley General Manager More 

Fort Lauderdale, Florida
Senior Contributor
39 reviews 39 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 1, 2014 via mobile

I recently stayed at The Umstead for a conference. This hotel is first-class in all categories. From the moment you arrive, you are treated like royalty. Each and every employee was dedicated to providing their guests exceptional service. The rooms are very spacious and are decorated beautifully. The bathroom was quite spacious, as well. Loved their toiletries and small touches,... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, We are delighted you selected The Umstead Hotel and Spa for your recent business visit. It gives me great pleasure to know how highly satisfied you were. We look forward to welcoming you back one day soon! With best regards, Jim Beley General Manager More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 31, 2014

Everything about the Unstead is first class. After making reservations through American Express,our first encounter with staff was with Eric in reservations. He could not have been more helpful and that was typical of every experience we had once we arrived. Reception made us fully aware if our Amex amenities, offered fresh hot cider, and moved us along quickly, efficiently,... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for being our guest through the American Express Fine Hotels program. We appreciate your business. I'm delighted you had a wonderful and relaxing visit. We aim to provide memorable experiences for our guests and I'm glad we accomplished that with you! With best regards, Jim Beley More 

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Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Drive, Cary, NC 27513
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$$$
Number of rooms: 150
Reservation Options:
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Family Hotel in Cary
#1 Business Hotel in Cary
#1 Romantic Hotel in Cary

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