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All 22 Cary hotels

The Umstead Hotel and Spa

100 Woodland Pond Drive, Cary, NC 27513
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Ranked #2 of 22 Hotels in Cary
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 days ago
Marie C Philadelphia, Pennsylvania
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490 reviews from our community

Traveler rating
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57
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Philadelphia, Pennsylvania
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW via mobile

We used to look forward to staying at The Umstead but were sorely disappointed this time. The room was not clean, service mediocre, and poor attitude from staff. We would not recommend this hotel and will not stay there again.

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North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We happened at this hotel as two friends meeting a mid-point location between two cities. This hotel has most of the things one would expect of a small luxury hotel. The service was wonderful and the rooms are clean and comfortable. The dining experience at Herons restaurant was incredible. As someone with a serious food allergy, I was incredibly pleased... More 

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New York City, New York
Top Contributor
66 reviews 66 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

This Leading Hotel of the World has a superb facility and grounds, and excellent service. It is set in the woods a 7 minute drive from the airport. The hotel itself is filled with fine contemporary arts and crafts, many from the area, as well as a spectacular Chihuly sculpture that is a hotel centerpiece. The rooms are extremely soothing... More 

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New York City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago

I visit the Triangle Park area several times a year for business and this is my favorite place to stay. The rooms are well appointed and comfortable, the pool and gym are great, and the staff is extremely professional. I've always had a great stay when at the Umstead.

Was this review helpful? Yes 1
Chapel Hill, North Carolina
1 review
2 of 5 stars Reviewed 2 weeks ago

Extremely disappointed in the customer service! I expected much better from such respected 5 star hotel/spa. For Christmas, my husband booked us a night at the hotel and a spa package. A week before our stay we received a call suggesting we make reservations at the spa and restaurant, but were told we could call the next business day. We... More 

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GA
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I had a one-night escape here for his birthday. As all reviewers have noted, the spa is amazing and the service is top-notch. In fact, I have stayed in a lot of European hotels that could learn from the Umstead in that regard! The whole property is in amazing condition with not a speck of dirt anywhere.... More 

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Nashville, Tennessee
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just returned from 4 nights at the Umstead, where we took advantage of every amenity. Derek gave me one of the best REAL deep tissue massages I have ever had, and we count our meal at Heron's as one of the Top 10 Ever. The spa and amenities were wonderful, and the entire hotel staff made us feel as... More 

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Charlotte, North Carolina
Top Contributor
170 reviews 170 reviews
35 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here recently for the first time. Everything about the resort was first rate. Beautiful rooms, great food, excellent spa service, friendly service. It's expensive, but very much in line with the quality of the resort. I'd certainly stay here again when in the area.

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NC
Top Contributor
76 reviews 76 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

So weather you want a wonderful night stay or just go to the spa they don't miss a beat. We only live 10 miles from here but we go once a year to just get away. The rooms are beautiful and the service can't be beat. The Spa is just amazing and well worth going even if that is all... More 

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New Jersey
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wow! I stayed here over New Years Eve with my 6 year old daughter and husband and it was the perfect accommodation to ring in the New Year. The room was carefully appointed with robes, slippers and a vast assortment of luxurious Gilchrist & Soames soaps and hair products. Upon entering the room, lights automatically turned on and could be... More 

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Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Drive, Cary, NC 27513
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$$$
Number of rooms: 150
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Family Hotel in Cary
#1 Business Hotel in Cary
#1 Romantic Hotel in Cary

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