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All 22 Cary hotels

The Umstead Hotel and Spa

100 Woodland Pond Drive, Cary, NC 27513
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Ranked #2 of 22 Hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Saulsena
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496 reviews from our community

Traveler rating
    392
    64
    20
    12
    8
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57
185
28
147
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 days ago NEW

I spent a glorious night and day at this beautifully curated hotel. The room was so comfortable that I called in the morning and asked for the manufacturer's name! Food was excellent and fairly priced and the hotels art was outstanding. My favorite moments were strolling around the lake and enjoying a superb massage!

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Suffolk, VA
Contributor
19 reviews 19 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here recently for pleasure. It was probably the most handsome decor of any hotel I've stayed in! The artwork is just outstanding from a Dale Chihuly piece to Ben Owen pottery. Their flower arrangements are very good looking. It was shortly after Valentines Day, so there were lots of red roses, but they were used in really unusual ways.... More 

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your recent review of your stay with The Umstead Hotel and Spa. It gives me great pleasure to hear you discovered all of the little things that we take so much pride in. I hope that this sentiment leads you to a future stay with us. With best regards, Jim Beley More 

Contributor
14 reviews 14 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Everything was great from the hotel to the spa. My wife and I booked a package deal and it met our expectations. Inside of both is top notch. We were greeted promptly and were asked about any need that I could think of. There was a discrepancy on the bill for the spa/hotel charge, but it was quickly resolved. We... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, I'm delighted to hear that your recent stay with us met your expectations. We value your business and hope we have the honor to welcome you back for a future stay with your wife. With best regards, Jim Beley More 

Boston, MA
Top Contributor
66 reviews 66 reviews
17 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Trapped in Chapel Hill for days because of a blizzard in the northeast, we found an oasis in the Cafe/Bar at the Umstead. Evenings spent in this beautiful setting are magical. With the help of manager Jamie and waiter Michael, you are assured of top notch service. The Bar is clearly a friendly watering hole for locals and visitors alike.... More 

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Your description of "Bar in the Pines" conjures up such lovely imagery. Thank you for making The Umstead your refuge during our string of winter weather. I will certainly pass your kind remarks on to our Bar & Lounge team. We hope to see you back for libations again in the future! With best regards, Jim Beley More 

London, United Kingdom
Top Contributor
70 reviews 70 reviews
46 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here whilst on business in NC. Very large bedrooms with stunning views. Very Attentive staff in Bar and Restaurant. Great Food. Breakfast was a little slow (over 15 minutes for pancakes). Portion sizes are massive!

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, We thank you for taking the time to provide feedback on your recent experience while staying at The Umstead Hotel and Spa. I understand in reading your review that you had slower than expected delivery of your pancakes while dining in Herons for breakfast. We strive to provide an elevated pace of service for Breakfast to ensure our... More 

Chicago, Illinois
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My husband and I had such an incredible stay at The Umstead over Memorial Day weekend. Since my husband is in the military, we have had the great opportunity to stay at luxury hotels all over the country whenever we are looking to celebrate an event. Our experience at The Umstead surpassed all of our vacations in Santa Barbara, San... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for this detailed and thoughtful review of your stay with us at The Umstead Hotel and Spa. Learning about your stay and how much you enjoyed it brought me great joy. I'm glad you were able to enjoy many of the offerings at the hotel during your time. We hope that on your next special occasion... More 

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We used to look forward to staying at The Umstead but were sorely disappointed this time. The room was not clean, service mediocre, and poor attitude from staff. We would not recommend this hotel and will not stay there again.

Was this review helpful? Yes 2
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, I am disappointed to learn that your stay did not meet your expectations. I hope you would give us the opportunity to address your concerns in the future. Thank you, Jim Beley More 

North Carolina
Contributor
13 reviews 13 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We happened at this hotel as two friends meeting a mid-point location between two cities. This hotel has most of the things one would expect of a small luxury hotel. The service was wonderful and the rooms are clean and comfortable. The dining experience at Herons restaurant was incredible. As someone with a serious food allergy, I was incredibly pleased... More 

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your review of The Umstead Hotel and Spa and Herons. I'm glad we were a convenient option for your weekend getaway. I'm also sincerely happy that our Food & Beverage team exceeded your dining expectations. We are glad to cater to any special needs to ensure a pleasurable dining experience is had. I am however... More 

New York City, New York
Top Contributor
66 reviews 66 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed January 22, 2015

This Leading Hotel of the World has a superb facility and grounds, and excellent service. It is set in the woods a 7 minute drive from the airport. The hotel itself is filled with fine contemporary arts and crafts, many from the area, as well as a spectacular Chihuly sculpture that is a hotel centerpiece. The rooms are extremely soothing... More 

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your recent review of The Umstead Hotel and Spa. We couldn't have asked for a more spectacular review and I am truly glad you had such an enjoyable experience. Thank you for your business and we look forward to welcoming you back. With best regards, Jim Beley More 

New York City, New York
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 21, 2015

I visit the Triangle Park area several times a year for business and this is my favorite place to stay. The rooms are well appointed and comfortable, the pool and gym are great, and the staff is extremely professional. I've always had a great stay when at the Umstead.

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for making The Umstead Hotel and Spa your chosen destination when in the Raleigh market for business. We appreciate your patronage and look forward to serving you in the future. With best regards, Jim Beley More 

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Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Drive, Cary, NC 27513
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$$$
Number of rooms: 150
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary
Hotel Style:
#1 Family Hotel in Cary
#1 Business Hotel in Cary
#1 Romantic Hotel in Cary

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