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The Umstead Hotel and Spa

#1 of 22 Hotels in Cary
Certificate of Excellence
5.0 of 5
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100 Woodland Pond Drive, Cary, NC 27513
The Umstead Hotel and Spa
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Ranked #1 of 22 Hotels in Cary
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
truconosur Seattle, Washington
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537 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Seattle, Washington
Senior Contributor
41 reviews 41 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Our travels took us to the Raleigh-Durham area of North Carolina and I am speechless over the extraordinary experience we had staying at this ultra sophisticated hotel and spa. Believe me when I say this: The Umstead is so far and above any, other place to stay in the Triangle that is isn't even worth discussing options. I would have... More 

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Cary, North Carolina, United States
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I just stayed here on the night of our wedding - May 2nd. All I can say is that this is definitely one of the BEST hotels that I have ever stayed in! The staff is amazing, the food is beyond delicious, and the room is to die for. Everything about this hotel is just perfection :)... More 

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Raleigh, North Carolina
Senior Contributor
45 reviews 45 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at the Umstead for one night but it was such an unforgettable experience. The staff went far beyond the call of duty to make our stay special. Our room had a great view of the lake and the pool. The room size was nice and the bathroom size and layout was perfect. We liked that the sower area... More 

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Congratulations on your 25th wedding anniversary! I'm glad you were able to take advantage of the property during your stay and that your stay was a memorable one. We hope to welcome you back for future special occasions. With Best Regards, Jim Beley More 

Ponte Vedra Beach, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We have had the pleasure of staying at the Umstead Hotel on 7 occasions, primarily for pleasure but also for a business trip and just booked another stay in July. This hotel has luxurious rooms, 24 hour services, a five star, five diamond restaurant, wonderful entertainment and a beautiful zen like spa which we have used on many an occasion.... More 

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Charlotte, North Carolina
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My daughter booked me this hotel and added in a spa treatment for Mothers Day. Excellent choice! Employees were caring, mindful, welcoming-a rarity in this rush rush world. Rooms had everything to make you comfortable- including classical music and low lighting for turndown service in evening! Nice extra! Quality of everything: top notch. Valet service, elevators: quick. (My pet peeve)... More 

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Greater Cincinnati
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I've stayed in lots of high end luxury hotels around the world, and this one sits near the top of that list. I stayed there simply based on a search for nice hotels near Raleigh, and I was blown away. I've had apartments smaller than the suite we stayed in. Exceedingly well appointed. Impeccable service. The food in Heron's was... More 

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Washington DC, District of Columbia
Contributor
18 reviews 18 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 1 week ago

I need to write a scathing review about the Umstead because it was so awful on a few differrent fronts. I accompanied my husband on a business trip to the Umstead and know that he spent about $400-$500 per night. The inexperienced staff tried so hard to be pretentious that they managed to insult us instead of providing the good... More 

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, I regret that your interactions with our staff did not meet your expectations. We make every attempt to be personalized in our service offerings and I apologize if we failed to deliver to your satisfaction. Thank you for your time, we certainly appreciate your candid feedback. With Best Regards, Jim Beley More 

San
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Was here on business and had been told the Hotel was lovely but having stayed in some pretty nice places over the years wasn't expecting NC to deliver the same standard as some bigger cities but this place is truly special. Firstly, the service is friendly and straight forward. I felt totally taken care of but never got the sense... More 

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North Carolina
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Absolutely beautiful and sophisticated hotel. The grounds are extremely well maintained and the decor inside is lovely. Rooms are quiet and cozy. Bathrooms are large and more than adequate. Loved the large water carafe for getting filtered water with shaved ice outside the room on each floor. All rooms on the back have small balconies (not very private) and front... More 

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your kind words regarding your recent stay. I am pleased to hear that your experience with us was memorable. We take great care in maintaining the hotel and grounds and we appreciate that you were able to enjoy all of our amenities and features. With Best Regards, Jim Beley More 

Fayetteville, North Carolina
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Deserves all the kudos in the reviews! Serene atmosphere with manicured grounds, beautifully appointed rooms, with excellent service from staff. The restaurant's food and service was first rate. Will definitely return!

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