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The Umstead Hotel and Spa

#1 of 21 Hotels in Cary
Certificate of Excellence
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100 Woodland Pond Drive, Cary, NC 27513
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1 room 1 adult
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The Umstead Hotel and Spa
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622 Reviews from our TripAdvisor Community

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Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I recently stayed at The Umstead on company business. The staff is very attentive to your needs, and goes out their way to help. The hotel is conveniently accessible from the international airport, and has spacious bar area, and a 4 star restaurant experience ( The Heron). The rooms are nicely appointed, and are a step above, which you would... More 

Helpful?
Thank Tom D
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

The Umstead is the hotel of choice of my company, and when given the opportunity to stage a three day leadership program- they chose to put us all up there. This is a very nice luxury hotel. The entrance is gorgeous, the rooms spacious, and the staff helpful. As I was there for a conference of sorts, I didn't eat... More 

Helpful?
Thank Alex K
Level Contributor
91 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent an anniversary weekend here, which was our first visit, and here are my thoughts... Pros: High value - yes, it's expensive, as expected with a AAA five star property. However, they throw in tons of little luxuries like free shoe shine service overnight, 24 hour room service, filtered water, mood lighting, bottle of wine, chocolates, and toffee as a... More 

Helpful?
Thank careerm0m
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you so much for your kind words of gratitude! We are thrilled you had a wonderful experience with us and we look forward to welcoming you back. We also thank you for your suggestions and will try to better inform our guests of all they are able to enjoy during their stay. We will be sure to... More 

Fayetteville, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

This was our 3rd time staying at the Umstead, and the second time we've stayed for our anniversary. As always, we were extremely impressed with the hotel and spa. Our room was ready early around 12pm, and we spent the rest of the day using the spa facilities. I absolutely love their steam room, and the co-ed lounge area was... More 

Helpful?
Thank Chloe B
Boone, North Carolina
Level Contributor
73 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

To be upfront I have never stayed here. I have family in the area so it is not practical to stay... yet. I decided to stop in and just find out about the Umstead. I explained to the staff and they treated as though I belonged. Did walk the grounds and had coffee. One day I will stay here! I... More 

Helpful?
Thank P P
Tidewater Virginia
Level Contributor
100 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our 5th time at the Umstead and it never ceases to impress. Everyone...and I mean everyone...from the valet, bellmen, front desk, concierge, housekeepers, servers in the bar, and restaurant staff are so warm, friendly and professional. The decor of this hotel is stunning with beautiful art that I would love to take home. The setting is also lovely... More 

Helpful?
Thank eastcoastvoyager
Boxford, Massachusetts
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is excellent. Elegant and serene, it is a great place from which to do business in this area. Bar has good menu and restaurants are also excellent. Rooms are top notch. Location is a bit isolated from anything walkable but convenient to Research Triangle. Highly recommend.

Helpful?
Thank SeanMarblehead
Sudbury, Massachusetts
Level Contributor
177 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I entered the hotel until I left, I felt pampered. The grounds, room, spa, bar and restaurant were all wonderful. Lots of beautiful art decorates this lovely hotel. The entire staff was gracious/helpful. And I didn't want to leave the spa area...no need to sign up for a service if you don't want one, you can use... More 

Helpful?
Thank Boston59_10
Raleigh, NC
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 7, 2016

If you're travelling through NC, or just enjoying a local "stay-cation" ... THIS is the place you want to be. Every part of your Umstead experience - whether in the hotel or spa - feels like luxury. The staff is professional, helpful, and always pleasant from the Concierge, to the Cleaning Staff to the Front Desk Personnel to the Valet.... More 

Helpful?
Thank Heather O
Pinehurst
Level Contributor
179 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 152 helpful votes
5 of 5 stars Reviewed January 1, 2016

We've spent the last 4 New Years Eve here, going to the big party, having brunch and a spa treatment on New Years Day. It only gets better. Staff, decor, food, and overall service are top notch, 5 star in fact, and clearly one of the best in the southeast. The enthusiasm of the employees is palpable, making it very... More 

Helpful?
Thank ritzytopaz
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