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The Umstead Hotel and Spa


The Umstead Hotel and Spa
Hotel class 5 of 5
100 Woodland Pond, Cary, NC 27513
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Traveler Reviews

88% Recommend
4.5 of 5 stars 59 reviews
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By trip type
All (59)
[ Date ] [ Rating ]
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1 of 5 stars
fivestarfanatic 1 contribution
Raleigh
Jul 14, 2009 | Trip type: Family New
0/1 found this review helpful

My family and I have stayed at the Umstead many times since it's opening. We have had few problems and they were always corrected in a quick and professional manner. However, after our last visit we will not return again. Our maid service was terrible. Our 75 minute massage treatments lasted 60 minutes and one of them was unbelievably bad.... more

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5 of 5 stars
StandingRoomOnly 62 contributions
Bay Area
Jul 2, 2009 | Trip type: Couples

My husband and I stayed 2 nights at the Umstead. We had a very late check-in and when arriving at the room we found we had been upgraded to a lake view room, when we had paid for a room in which we were expecting no view at all. (nice surprise) The room contains high quality linens, down comforter, down... more

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3 of 5 stars
chapelhill2 1 contribution
chapel hill, nc
Jun 17, 2009 | Trip type: Couples

We got the "Do It Wright Spa Package, after being told that the $440 included lunch as wll as the tax and tip. I does NOT include tax and tip! If you price out each of the treatments that are included it comes to $425, and lunch can be a little as $10, so it's cheaper to go that way.... more

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5 of 5 stars
southernbell7777 40 contributions
wilmington nc
Jun 2, 2009 | Trip type: Couples
0/2 found this review helpful

Second time staying here! We went last weekend for our wedding anniversary. All I can say is WOW! We had had chocolate covered strawberries and champagne upon arrival. We even had 3pm late check-out on Sunday! Very consistent with their services and accomodations. Once you walk through the front doors 'til you leave, you are treated like royalty! We ate... more

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1 of 5 stars
ttackett 2 contributions
Raleigh, NC
Jun 1, 2009 | Trip type: Couples
3/5 found this review helpful

Let me start off by saying that this facility is top notch as far as the rooms. However, as bad as I hated to do this, customers need to know. I was very hesistant to write this, but after this past weekend, it is a must. My husband and I have stayed there several times, and deemed it as one... more

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5 of 5 stars
uncbeachy 2 contributions
North Carolina
May 18, 2009 | Trip type: Couples
1/3 found this review helpful

We stayed at The Umstead for one night and enjoyed every minute of our stay. Although this is an outstanding property, the staff was not pretentious, but very friendly and welcoming. The use of the spa facilities were included with the room and were a great way to relax. Although there aren’t many attractions near The Umstead, the use of... more

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5 of 5 stars
Orbiter007 4 contributions
Mumbai
Apr 17, 2009 | Trip type: Business
1/3 found this review helpful

Lovely hotel with a great spa. Very cosy rooms. Excellent service and good business facilities. Close to RDU airport although you have to call them to arrange a pick-up (they don't have shuttle services operating between RDU and the hotel). Its about a USD 30 cab ride otherwise from RDU. Crabtree mall is about a USD 25-30 ride away. There... more

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4 of 5 stars
SW19Traveller 97 contributions
London
Apr 6, 2009 | Trip type: Business
0/2 found this review helpful

I found myself spending three nights here for a work event using both the hotel's conference facilities and my company's nearby site and was suitably impressed with the Umstead. The staff were very attentive, but unobtrusive - the perfect balance in fact. The hotel is clearly very new and is being very well kept. The grounds are immaculate with a... more

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5 of 5 stars
RidgeBay 1 contribution
Maryland
Apr 5, 2009 | Trip type: Business

A group gathered for a meeting in the Umstead Hotel. Lovely common spaces with beautiful art and furnishings. Enough different things to do for people with all interests from the spa, to the heated pool even in March to walks in the nearby state park to golf nearby. Rooms comfortable and nice patios overlooking the pond and pool in the... more

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5 of 5 stars
famlyplanner 22 contributions
Michigan
Mar 15, 2009 | Trip type: Couples
1/2 found this review helpful

I am surprised to see the extremes of reviews on the Umstead. My husband and I flew into town from the cold north, where we were hoping to get some pretty 65 degree weather and see the Chapel Hill/Raleigh area for possible future personal and business investment. It rained and was 40 degrees the whole weekend. And we could not... more

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The Umstead Hotel and Spa Address

100 Woodland Pond, Cary, NC 27513