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All 22 Cary hotels

The Umstead Hotel and Spa

100 Woodland Pond Drive, Cary, NC 27513
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Ranked #1 of 22 Hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 5 days ago
Rinar E Salt Lake City, Utah
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468 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Salt Lake City, Utah
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a beautiful hotel... The ambiance was terrific with music nightly, open flames outside to talk and visit into the night and the food was delicious. A truly charming hotel close enough to everything but a feeling of a retreat.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your poetic description of your recent stay with us. I'm glad you were able to enjoy the serene nature and setting of the property. We appreciate your business and look forward to welcoming you back! With best regards, Jim Beley More

anywhere at home
Senior Contributor
41 reviews 41 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I went here for a conference , travelling by myself. About 20 people attended this weekend affair and all were very complimentary of the place. The meeting rooms were excellent. Right size, right temperature, no sound from the outside interrupting or distracting the brain storming sessions. Most attentive staff .. perhaps better than Sofitel or Fairmont ..Happily lacking the high... More

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your glowing review of your conference visit with us. I'm delighted you were so pleased with your experience not only in your meetings but also in your accommodations, dining and general hotel experiences. We look forward to welcoming you and your family back for a retreat away! With best regards, Jim Beley More

abbeville
Contributor
11 reviews 11 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

An employee doing turn down service came into our room unannounced and peered around the corner at us while we were In the bathroom . I was blow drying my hair & my husband was In the tub. SHOCKING & SCARY

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We regret to learn that your recent visit did not meet your expectations. The issues you reported were addressed by our Director of Rooms during your stay and your accommodations were taken care of by our management. Additionally, we have implemented new training guidelines due... More

Senior Reviewer
9 reviews 9 reviews
4 of 5 stars Reviewed 1 week ago

Found this while attending a business meeting. Lovely little hidden hotel. I just had lunch in the bar which looked out on the woods surrounding the peaceful venue. Outstanding salad, scallops am with a great Pinot - shame I didn't have time for the spa!

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your review of our property. I am delighted you found our little gem! We hope the next time your travels bring you to North Carolina we are your destination of choice! With best regards, Jim Beley More

Jupiter, Florida
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

We were visiting Duke University and UNC and decided to stay here. Every staff member here was so kind. The place is in a beautiful setting and easy to get to anywhere in the Raleigh Durham area. We chose to dine in several times and the food was fabulous.

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for selecting The Umstead Hotel and Spa for your recent trip to Duke University and UNC. We hope you found the location to be very convenient for you as we are so centrally located. We look forward to welcoming you back on day soon! With best regards, Jim Beley More

Grosse Pointe, Michigan
Top Contributor
65 reviews 65 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at The Umstead. It is an absolutely gorgeous hotel in every way. The staff is incredibly pleasant, knowledgeable, and helpful. Our room was beautifully furnished. We were glad that we had chosen a room with a patio/balcony as we could sit out there in the sunshine. Although it was a bit cool for the outdoor... More

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Wow - we are so honored to be included in your list of favorites! We couldn't be more proud of our facilities and our people and I am happy to hear you were impressed by both. It's wonderful you were able to enjoy so many aspects of our experience during your stay. We look forward to welcoming you... More

Raleigh, North Carolina
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Been here a number of times, even though we live in Raleigh. The good nights have such great taste in a tranquil environ. Decided to get a suite ...well worth it. A slice of heaven in the "south"... Since Cary has more PhDs per capita then anyplace...and probably more northerners. Great location for any reason to get away. Keep up... More

Was this review helpful? Yes 2
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for making The Umstead Hotel and Spa your local "staycation" destination! While we understand the spa may not be for you - don't forget you can sauna, steam or whirlpool all complimentary as a guest of the hotel! We look forward to welcoming you back for some rest and relaxation soon. With best regards, Jim Beley More

Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I had a chance to entertain about 30 customers and spouses recently at the Umstead Hotel, and was thoroughly impressed. The staff made every effort to give us a 5 star experience. The rooms were impeccable, food was fantastic, the lounge area with the fireplace patio was a big hit, and the spa was also given rave reviews. I can't... More

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for bringing your recent group to The Umstead Hotel and Spa. We appreciate your business. I am delighted that your attendees were pleased with the service and hospitality we presented. We look forward to welcoming you back for a leisure experience one day soon! With best regards, Jim Beley More

Somerville, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Umstead on business and wished I had more time to enjoy the room and take advantage of the spa facilities. Notable amenities in my lake view balcony double room included: - Spacious bathroom with a deep soaking tub and a separate shower with both handheld and rain shower heads - Generously sized Gilchrist & Soames... More

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for your thorough review of The Umstead Hotel and Spa for your recent business trip. I am glad to learn of the many aspects of your stay that pleased you. We aim to provide a comfortable and relaxing environment for our business and leisure travelers and it's wonderful we were able to make you feel at... More

denver
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My son and dau in law just love this place, so I wanted to give my dau in law a gift card since she just had premie twins! I went online to order a $100 gift card, and they insisted on charging me $9 to send the Fedex, they wouldn't waiver when I asked them to waive the fee, or... More

Was this review helpful? Yes 1
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for expressing your opinion on our shipping policy for our gift card purchases. As you can imagine, our customer satisfaction and security are our top priorities. We have found that when shipping gift cards the only reliable and secure choice is FedEx. This allows us to track the gift card, which is same as cash and... More

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Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Drive, Cary, NC 27513
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$$$
Number of rooms: 150
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary

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