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All 22 Cary hotels

The Umstead Hotel and Spa

100 Woodland Pond Drive, Cary, NC 27513
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92%
Ranked #1 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
779933 Raleigh, North Carolina
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418 people have reviewed this hotel

Traveler rating
    330
    56
    16
    9
    7
See reviews for
45
153
26
133
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Raleigh, North Carolina
1 review
3 of 5 stars Reviewed yesterday NEW

I live local and have read about the Umstead since the Goodnights began development. My experience is only with the bar/lounge service which was poor. Arrived Saturday evening to have drinks with friends who were staying there. They had drinks when we arrived so my date and I decided to order a bottle of wine to share. Four trips back... More

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Oklahoma City
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
64 helpful votes 64 helpful votes
5 of 5 stars Reviewed yesterday NEW

Beautiful quiet hotel nestled in hilly North Carolina landscape. Luxury accommodations and good food. A few tips--there are not enough pool chairs so if you are there to relax by the pool, go down before 9 a.m. and stake out your spot. Also, unless you need valet, park the car yourself for the guest parking lot is a short walk... More

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Greensboro, North Carolina
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This is a wonderful place to come for a weekend getaway or just to unwind. The staff could not be more helpful and courteous. They greet you by name everywhere you go in the hotel & spa and go out of their way to make your stay enjoyable. The rooms are comfortable and spacious with plenty of room for your... More

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Washington DC, District of Columbia
Contributor
19 reviews 19 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

I am posting this for my husband who doesn't usually write reviews however however he was so disappointed about the experience that he put this together. As we were together (he planned a BD celebration for me), I am posting: I started the day calling at 9:00 am to let the to remind them that we might be in a... More

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Wytheville, Virginia
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Loved this five-star, five diamond resort. It was absolutely beautiful, set into a peaceful, gorgeous location which were calming and romantic. Restaurant "Herrons" was absolutely fantastic, food was sensational and delicious, service was unbelievably wonderful, décor was beautiful, wines choices were numerous and fine. Room for us, and next door suite for brother and family were large, beautifully decorated and... More

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Charlottesville, Virginia
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This pretentious property just doesn't fit in with Cary's lack of pulse and personality. It reminds one of a resort you would typically find in Florida or along the California coast.Cary is hardly a tourist destination but I recognize it was probably built for SAS and its clients who have deep, deep pockets. Very expensive and pretentious, with unnecessary valet... More

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Wilmington, North Carolina, United States
Contributor
18 reviews 18 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

A quick trip to celebrate my birthday at the Umstead was a lovely surprise! The curb appeal is spectacular with the verdant flowers and landscaping. Valet staff is prompt and welcoming. Property is a peaceful and lovely oasis in the midst of the research triangle. Our spacious room was filled with natural light and lovely decor. The bellman took the... More

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for reviewing our property. I regret that you were inconvenienced during your arrival to the hotel and that suggestive alternatives were not provided. I appreciate your patience and am glad the remainder of your visit exceeded your expectations. I hope we have the pleasure of welcoming you back! With Best Regards, Jim Beley More

Maumee, Ohio, United States
Top Contributor
123 reviews 123 reviews
31 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent 2 nights here on a leisurely trip from Ohio to the shore in NC. This is a high quality stay and worth the premium rate for the considerable step up from national brands. A very tranquil setting back in the woods and with a nice pond/lake and walking path. Room and service were first rate. The whole family... More

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you for selecting The Umstead Hotel and Spa for your recent vacation. I appreciate your quality review of our property. I am delighted that your family enjoyed their experience and we hope you'll consider us the next time your travels bring you to North Carolina! With Best Regards, Jim Beley More

Grand Rapids, Michigan, United States
Top Contributor
97 reviews 97 reviews
27 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My husband and I enjoyed this beautiful hotel located near Raleigh/Durham. It's about 10 minutes from the airport, nestled in Cary, North Carolina. The first part of our stay was for business. Check-in was flawless. We were even offered escort to our room, a nice touch. Nathanael had our luggage in our room by the time we arrived. We also... More

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The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Your thorough review is appreciated! Thank you for taking the time to share the details of your stay including recalling the staff members who clearly contributed to your experience. It gives me great pleasure to know you enjoyed many aspects of our property during your stay and that you got to experience some of what the local area... More

Chicago, Illinois
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed at The Umstead at least 10 times in the past couple of years, always on business. It is truly a 5-star hotel. The service is impecable. The moment you enter the hotel, you are greeted by your name with many to assist you. The rooms are a good size and offer a tremendously comfortable bed and a... More

Was this review helpful? Yes
The_Umstead_Hotel, General Manager at The Umstead Hotel and Spa, responded to this review

Dear Guest, Thank you sharing your experience from the perspective of a business traveler. It is always wonderful to learn of how our travelers utilize the property and I'm glad you find calm and serenity by staying with us. We hope your work or pleasure travels bring you back to the Raleigh/Durham market so we can welcome you back again!... More

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Additional Information about The Umstead Hotel and Spa

Address: 100 Woodland Pond Drive, Cary, NC 27513
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$$
Reservation Options:
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Also Known As:
The Umstead Hotel Cary
Umstead Hotel Cary

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Business Hotel in Cary #1 Romantic Hotel in Cary #1 Family Hotel in Cary
Official Description (provided by the hotel)
Nestled lakeside on 12 acres of beautiful grounds in Cary, N.C., The Umstead Hotel and Spa is a calming retreat and luxury destination. The Umstead features 150 oversized guest rooms, elegant furnishings and signature amenities. The Umstead welcomes and inspires guests to find comfort, tranquility and indulgence in the meticulously landscaped property, as well as the plush Umstead Spa and contemporary American cuisine of Executive Chef Scott Crawford at its signature restaurant, Herons. Independently owned and operated since opening in 2007, The Umstead Hotel and Spa is North Carolina’s first full-service hotel to receive the coveted AAA Five Diamond Award and is a Forbes Five Star rated property and member of Leading Hotels of the World. ... more   less 
Number of rooms
150

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