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All 21 Cary hotels

Extended Stay America - Raleigh - Cary - Regency Parkway North

2.0 of 5 Hotel   |   1500 Regency Parkway, Cary, NC 27511
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Ranked #19 of 21 hotels in Cary
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15 people have reviewed this hotel

Traveler rating
    2
    1
    1
    3
    8
See reviews for
4
Couples
0
2
6
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
Richmond, Virginia
1 review
5 of 5 stars Reviewed 1 week ago

I had read poor reviews of this hotel and was a little concerned, but I made the reservation because my daughter and I needed a room at the last minute. The room we had was clean and it met our needs. We brought food from home, so we didn't have the expense of eating out, which saved us money. We... More

Was this review helpful? Yes
Garden City Park, New York
1 review
1 of 5 stars Reviewed January 6, 2014

This hotel is cheap...and cheap is exactly what you get. Everything is not only outdated, but barely clean. The room is very small and the bed vibrates in the middle of the night when the air comes on. I'm definitely not a light sleeper, but I woke up three times the first night because the entire bed was shaking from... More

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Huntsville, Alabama
1 review
1 of 5 stars Reviewed November 30, 2013

I have been here 6 wks while training for work and am highly dissatisfied. I was ok with the uncomfortable bed, the late night fire alarm/evacuation, and the lack of a turntable in the microwave. But at a cost of over $3k for my stay you would think I could get clean linens. My wkly housekeeping has been skipped the... More

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Brooklyn, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 22, 2013

This is not a hotel for any business professionals or for any family. Completely run down, dated, dirty, and un-renovated (despite what the commercials claim). And apparently, there are families and some real "low lifes" living in this hotel...so buyer be ware. Felt utterly uncomfortable during our entire stay and actually check out early and would have stayed in another... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am sorry to hear that you experienced the crowded lobby and entrance way along with other issues stated in which made you very uncomfortable during your stay. To make sure this doesn't happen again, I will be holding a meeting with my team to... More

1 review
2 of 5 stars Reviewed August 1, 2013 via mobile

Working in Cary for a week is why I stayed here. I thought having the kitchen instead of eating out everyday would be great.The first room I was given was not even clean. There was dirty dishes in sink and towels on floor. I went back to get a different room. The second room was not any better. There was... More

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Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for providing us with details about your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team will be required to review policies and procedures to ensure they are done correctly. We continually work to improve our hotel, so I really appreciate you providing us with... More

Cary
1 review
3 of 5 stars Reviewed May 14, 2013

I never had a bad experience until this trip to Cary. First we tried to check in early afternoon but the room wasn't ready so we returned early evening to wash and go to dinner. The toilet would not flush. We left for a few hours while they fixed it. We returned late and they never did. They had no... More

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Markham, Canada
1 review
5 of 5 stars Reviewed April 19, 2013

I needed a budget hotel in the South Cary, and decided to use the Express Deal at Price Line, so I didn't know what hotel I will get. When it was revealed, I've checked the Trip Advisor reviews and was quite taking aback with what people wrote. I even considered not to go there but finally decided to try. I... More

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Raleigh
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 27, 2012

Hotel wasn't dirty, just older. Kitchen had a fridge, microwave and two hotplates. There was no hairdryer or clock and just two small bars of soap in the bathroom. The kitchen had a few items for just 2 people and only 2 pillows per bed. What we didn't like was the stink of curry in the hallways in the evenings,... More

Was this review helpful? Yes 1
roadwarriornc, Regional Director of Operations at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review of your stay. I am sorry to hear that the odors of cooking from the other guest were not pleasant in the evenings that you stayed. In response to your feedback, I am having the staff deodorize the corridors throughout the evening. I am grateful for the feedback you provided... More

Salisbury, MD
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed August 6, 2012 via mobile

This place was a major dissappointment. The place has NO ammenities. They dont even have an ice machine. The tub was black in the bottom, the coffee mugs were stained brown, the carpet had hard nasty stain spots and the kitchen was dirty. Our tv was a dinosaur and you could only see the bottom half of the picture. You... More

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roadwarriornc, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

"Thank you for taking the time to review your recent stay at Extended Stay America Raleigh - Cary - Regency Pkwy.. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. The experience you described is truly regrettable. We strive to ensure that our... More

Cary, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 8, 2012

If you prefer grease, grime, billing discrepancies, 24/7 noise disturbances and being awakened out of a sound sleep by hotel staff & management just to tell you you have mail at the front desk even with the DO NOT DISTURB SIGN in your door this fifteen (15) year old hotel will not disappoint.

Was this review helpful? Yes 1
ChristopherTM, Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I recently received a copy of your review of your stay. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the... More

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Additional Information about Extended Stay America - Raleigh - Cary - Regency Parkway North

Also Known As:
Extended Stay Cary
Extended Stay America Cary
Cary Extended Stay
Address: 1500 Regency Parkway, Cary, NC 27511
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #19 of 21 hotels in Cary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Raleigh - Cary - Regency Parkway North 2*
Reservation Options:
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