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Extended Stay America - Raleigh - Cary - Regency Parkway North

2.0 of 5
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1500 Regency Parkway, Cary, NC 27511
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Extended Stay America - Raleigh - Cary - Regency Parkway North
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Ranked #16 of 22 Hotels in Cary
A recent review
5 of 5 stars reviewed 2 weeks ago
Tahoe24s
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47 reviews from our community

Traveler rating
    19
    5
    5
    6
    12
See reviews for
9
3
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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  • All months
    (47)
  • Mar-May only
    (10)
  • Jun-Aug only
    (15)
  • Sep-Nov only
    (11)
  • Dec-Feb only
    (11)
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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I am a traveling worker therefore I've stayed in many hotels, there's something about this one that I love is how the staff treats the people. They have great attitudes and are always very helpful. As a guest they really make you feel at home. I honestly think this is one of the best hotels I've ever visited. I'm still... More 

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East Patchogue, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 13, 2015

We booked an room with an kitchen, in it. We we entered the room, the smelt dirty, the kitchen had no pots, pans,cups nothing,the bathroom was dirty someone killed a spider and left it on the wall, the curtains that covered the closet was dirty. there we no hangers. The table was dirty, and everything else. We asked for towels,... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
4 of 5 stars Reviewed February 13, 2015

I just checked out of this hotel today and wanted to immediately leave a review to complement the welcoming and friendly staff that helped me during my stay. Asia and Danielle were very upbeat, kind and helpful, and made me, and my pet, feel welcome and comfortable. I will likely stay here again if another business trip brings me back!

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Cary, North Carolina
1 review
3 of 5 stars Reviewed February 5, 2015

First off, I stayed here since November and just left. My husband I when we first stayed till Decemeber were very impressed by Asia,Dannielle, and Temmeka and their remarkable friendly attiude. But, Janurary comes around and they start renovations and a new Guest Manager Tracy and let's say with all honestly it isnt the best hotel anymore. Not saying Tracy... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review in regards to your stay. We value feedback from our guests because it gives us the opportunity to improve our product and our service. I do apologize for any issues you may have had with members of the team. I will be sure to address these issues with them to... More 

Trumbull, Connecticut
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 18, 2014

Let me start off by saying moment I walked in doors I was greeted by guest flirting and front desk agent gossiping to guest about non-sence crap that is going on in hotel. The lady at desk was very rude and she made me feel as if I should not be here for my stay. Anther night I was here... More 

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed December 16, 2014

When my wife and I checked in we were immediately greeted by Asia, Kim, and Danielle with a welcome home feeling. They are more then willing to work with you. Since I've been here I have made some new friends, and the since of Family with the front desk. Friendly faces like Tammicka, Mary, Danielle, Kim, Asia, people I deal... More 

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Peachland, North Carolina
2 reviews
5 of 5 stars Reviewed December 14, 2014

Really nice down to earth staff. I really would recommend people to stay here. Next time in Cary on business, I'll defiantly going too. The best place I've stayed in a while. Asia, and Mary were so nice and professional.

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Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Thank you for taking the time to write a review of your stay. It is great to read that our staff provided you with great service, and that you would recommend our hotel to others. Thank you so much for sharing your kind comments. I do hope that you will return to our hotel, or any other Extended Stay America... More 

Cary, North Carolina
1 review
5 of 5 stars Reviewed December 11, 2014

Very friendly and helpful staff. Clean and quite rooms. Nice living room area. The kitchen area is spacious and we only stay at rooms with a full kitchen. This helps us save money. The parking area seems very safe and secure.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

I appreciate you taking the time to write a review of your experience with us. I am glad that you enjoyed our friendly staff, your spacious room and your fully equipped kitchen. As well, it's great to hear that you felt safe at our location. I will be sure to share your kind remarks our team. Thank you again for... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

This has to be the best place we have stayed at. All the staff are friendly and courteous, everyone made us feel right at home. Not once we're we not acknowledged when coming in or out of the building, and that being on a first name level. Danielle, Asia, and Kim just to name a few show they value their... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Regency Parkway North, responded to this review

Heather - Thank you for taking the time to write a review of our hotel. We are so glad that you enjoyed our friendly staff and found us to be a great value. Thank you again for your kind words. We hope to see you again soon. More 

1 review
5 of 5 stars Reviewed December 8, 2014

Staff is very nice and talkative they value you as a guest friend and person the rooms are ok need a little updating but good I don't eat the grab an go but wish they had better optiobs and I feel safe and su cure in this hotel stay can't say much more

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