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All 22 Cary hotels

Red Roof Inn Raleigh Southwest - Cary

2.0 of 5 Hotel   |   1800 Walnut Street, Cary, NC 27511-9200
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Ranked #16 of 22 hotels in Cary
A recent review
3 of 5 stars Reviewed July 15, 2014
Bowmanator22 Charlotte, North Carolina
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
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English first
Knoxville, Tennessee
1 review
2 of 5 stars Reviewed 6 days ago NEW

I would say you get what you pay for, but in this case, it was less than than what I paid for. My husband and I had to move to five different rooms before we found a room where both the air conditioner and the toilet worked, and one room had a hole in the wall. Once we found a... More

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Radford, Virginia
Contributor
16 reviews 16 reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed July 24, 2014

I only stayed here one night .. on my way to the beach. It was cheap and from the pictures looked nice. It's true, they have renovated the rooms. Meaning same old rock hard mattresses but new headboards and cheap laminate wood floors. The place is a dump. Our AC unit sounded like it was from the 70s and there... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for your additional comments. We are proud of our recent improvements, which actually did include ALL new mattresses, along with new flooring. We are constantly looking at ways to make additional improvements moving forward and will use your comments as a guide. More

Clyde, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed July 16, 2014

This morning, I noticed all contents in refrigerator were frozen. Setting was on 4 of 7 (coldest). Had to ask Stefan (front desk) three(3) times to have fridge replaced or fixed. Last Friday, we noticed room was warmer than usual, so my wife asked Stefan for maintenance to fix AC. We had to switch rooms, to the other building. Also,... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for your additional comments regarding your stay. I regret that the handling of your situation has not been to your satisfaction. Occasionally, we are unable to resolve a situation as a customer requests. After reviewing your case, I am sorry to have to advise you that this appears to be one of those instances. We realize that problems... More

Charlotte, North Carolina
Top Contributor
73 reviews 73 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed July 15, 2014

My wife and I stayed a single night, and got a very reasonable rate. I hate to say it, but we got what we paid for. The "smoke-free" room was not bad, except for the wall of smoke smell we both noticed immediately. The beds were fine and did the job. It was worth what I paid, which makes it... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

We look forward to having you stay with us the next time you visit the area. More

Portsmouth, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 3, 2014

We booked through Hotels.com, just needed a night stay. The hotel room was fine, just for the night. Our room was clean, newly redecorated, and nice size. Really can't complain at all. Bed was very comfortable, slept great. I do agree it would be so much better if the room had a coffee maker, hair dryer, and small fridge in... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to write the review. The feedback is good to hear and will help, as we constantly look to make things a little better for our guests. More

Cary, North Carolina
1 review
4 of 5 stars Reviewed May 31, 2014

I came here last month for a romantic evening, but came again this month out of necessity. Ariel was very kind and helpful. Even gave us (my mother, aunt and I) a couple of resources to try to help us as we have recently became homeless. Tressa who was working the evening shift was also very kind and polite. Will... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm glad you enjoyed your stay. I'll be sure to pass along the compliments. More

Chapel Hill, North Carolina
Top Contributor
52 reviews 52 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed May 29, 2014

There is no coffee maker, no microwave, and no refrigerator in the room. This is an "ice bucket" motel, plain and simple. I was used to staying in extended stay type motels thru priceline's express deals for $25 per night. I expected at least something in the room for $30 per night at the Red Roof Inn. I had to... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for responding. We do offer rooms that contain coffee makers and microfridge units, at a slightly higher cost of between $4-$6 per night. For those that are more cost conscious and want to save a few dollars, there is the option of a room without these amenities. I hope this clarifies what we offer and we look forward... More

Elizabethtown, North Carolina
1 review
2 of 5 stars Reviewed May 26, 2014

My husband and I booked this room this past weekend on the spur of the moment. When we checked in, the gentleman at the desk was short in his responces, he was rude and never once made eye contact. The room was of good size but echoed loudly since there was nothing on the walls. The shower curtain was filthy... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry for the problems you encountered. I'd like more details if possible. Feel free to contact me directly at the number below so that I can get more details. Thank you, Jeff Horne GM (919)469-3400 More

Raleigh, North Carolina
1 review
3 of 5 stars Reviewed May 16, 2014

i stayed in a room on the bottom floor which i did request however it would have been nice if they had told me in advance that the room was pet friendly the entire downstairs smelled llike dog to me not a fan of doggy smell

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry for the issue concerning the odor. We're actively taking measures to resolve such issues, which can be a challenge. Thanks for letting us know and we look forward to having you stay with us again. More

Ontario, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed at the Red Roof for 3 nights last weekend. THe hotel was decent. Clean but signs of aging in some areas. Very convenient to restaurants and shopping. I do have to give acknowledgement to the front desk attendant Stephan. He really went out of his way to obtain a specific room type that I needed. Thank you Stephan!!

Was this review helpful? Yes
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to write your review. We look forward to having you stay with us again and I'll pass along the comments. More

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Additional Information about Red Roof Inn Raleigh Southwest - Cary

Address: 1800 Walnut Street, Cary, NC 27511-9200
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Raleigh Southwest - Cary 2*
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Also Known As:
Red Roof Inn Cary
Cary Red Roof Inn

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Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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