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All 22 Cary hotels

Red Roof Inn Raleigh Southwest - Cary

2.0 of 5 Hotel   |   1800 Walnut Street, Cary, NC 27511-9200
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Red Roof Inn Raleigh Southwest - Cary
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41%
Ranked #16 of 22 hotels in Cary
A recent review
3 of 5 stars reviewed 1 week ago
Bowmanator22 Charlotte, North Carolina
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  • Reviews (78)
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78 people have reviewed this hotel

Traveler rating
    13
    17
    23
    15
    10
See reviews for
20
11
10
26
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Any
English first
Clyde, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

This morning, I noticed all contents in refrigerator were frozen. Setting was on 4 of 7 (coldest). Had to ask Stefan (front desk) three(3) times to have fridge replaced or fixed. Last Friday, we noticed room was warmer than usual, so my wife asked Stefan for maintenance to fix AC. We had to switch rooms, to the other building. Also,... More

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Charlotte, North Carolina
Top Contributor
59 reviews 59 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago

My wife and I stayed a single night, and got a very reasonable rate. I hate to say it, but we got what we paid for. The "smoke-free" room was not bad, except for the wall of smoke smell we both noticed immediately. The beds were fine and did the job. It was worth what I paid, which makes it... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

We look forward to having you stay with us the next time you visit the area. More

Portsmouth, Ohio
Contributor
16 reviews 16 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked through Hotels.com, just needed a night stay. The hotel room was fine, just for the night. Our room was clean, newly redecorated, and nice size. Really can't complain at all. Bed was very comfortable, slept great. I do agree it would be so much better if the room had a coffee maker, hair dryer, and small fridge in... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to write the review. The feedback is good to hear and will help, as we constantly look to make things a little better for our guests. More

Cary, North Carolina
1 review
4 of 5 stars Reviewed May 31, 2014

I came here last month for a romantic evening, but came again this month out of necessity. Ariel was very kind and helpful. Even gave us (my mother, aunt and I) a couple of resources to try to help us as we have recently became homeless. Tressa who was working the evening shift was also very kind and polite. Will... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm glad you enjoyed your stay. I'll be sure to pass along the compliments. More

Chapel Hill, North Carolina
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed May 29, 2014

There is no coffee maker, no microwave, and no refrigerator in the room. This is an "ice bucket" motel, plain and simple. I was used to staying in extended stay type motels thru priceline's express deals for $25 per night. I expected at least something in the room for $30 per night at the Red Roof Inn. I had to... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for responding. We do offer rooms that contain coffee makers and microfridge units, at a slightly higher cost of between $4-$6 per night. For those that are more cost conscious and want to save a few dollars, there is the option of a room without these amenities. I hope this clarifies what we offer and we look forward... More

Elizabethtown, North Carolina
1 review
2 of 5 stars Reviewed May 26, 2014

My husband and I booked this room this past weekend on the spur of the moment. When we checked in, the gentleman at the desk was short in his responces, he was rude and never once made eye contact. The room was of good size but echoed loudly since there was nothing on the walls. The shower curtain was filthy... More

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry for the problems you encountered. I'd like more details if possible. Feel free to contact me directly at the number below so that I can get more details. Thank you, Jeff Horne GM (919)469-3400 More

Raleigh, North Carolina
1 review
3 of 5 stars Reviewed May 16, 2014

i stayed in a room on the bottom floor which i did request however it would have been nice if they had told me in advance that the room was pet friendly the entire downstairs smelled llike dog to me not a fan of doggy smell

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry for the issue concerning the odor. We're actively taking measures to resolve such issues, which can be a challenge. Thanks for letting us know and we look forward to having you stay with us again. More

Ontario, New York
Contributor
17 reviews 17 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 15, 2014

Stayed at the Red Roof for 3 nights last weekend. THe hotel was decent. Clean but signs of aging in some areas. Very convenient to restaurants and shopping. I do have to give acknowledgement to the front desk attendant Stephan. He really went out of his way to obtain a specific room type that I needed. Thank you Stephan!!

Was this review helpful? Yes
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to write your review. We look forward to having you stay with us again and I'll pass along the comments. More

Kure Beach, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 11, 2014

My husband picked this hotel, because it was cheap..and we got worse than what we paid for. The tub was so permanently stained, it looked like someone had used it instead of the toilet. The room in general was dirty, and the hallway smelled terrible; but the worst part was the stained sheets. Obviously two or more people had sex... More

Was this review helpful? Yes
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm very sorry for the issues. I'd like more information so that I can investigate the matter in more detail, so that we can ensure that we don't have such occurrences in the future. Feel free to contact me at (919)469-3400. Jeff Horne General Manager More

Raleigh, North Carolina
2 reviews
3 of 5 stars Reviewed April 22, 2014

Front desk staff are very friendly and helpful, beyond that, you are on your own. Some light bulbs not working, cleaning staff should notice that. Had coffee maker in room, but no coffee. Had bathroom with tub but no shower curtain. Place has potential.

Was this review helpful? Yes
i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for the response. I'm sorry things did not meet your expectations and we working to correct the issues mentioned. More

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Additional Information about Red Roof Inn Raleigh Southwest - Cary

Address: 1800 Walnut Street, Cary, NC 27511-9200
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Raleigh Southwest - Cary 2*
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Also Known As:
Red Roof Inn Cary
Cary Red Roof Inn

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Amenities

Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Class
Number of rooms
106

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