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Red Roof Inn Raleigh Southwest - Cary

1800 Walnut Street, Cary, NC 27511-9200
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Red Roof Inn Raleigh Southwest - Cary
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99 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
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  • All months
    (99)
  • Mar-May only
    (29)
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    (20)
All months
Level Contributor
104 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It's a 40-50 dollar motel. For the price it's clean and everything in my room worked fine. If I was on vacation I would probably pay more and get more amenities, but if you are looking for a bed, bath and TV it's a pretty good value.

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Columbus, Ohio
Level Contributor
40 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed for 3 nights on Sunday the new check in in a couple of rooms must have been from the ghetto as they thought this was a play park with partying and slamming of doors food scatted all over the hall floor. Night mgr would not confront them only by phone like that did any good and offered to give... More 

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Washington DC, District of Columbia
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel is in a nice, quiet area. I liked that access to rooms is inside through a hallway and not the typical motel room accessed outside. Room appears to have been recently remodeled. Liked that floor is laminate, not carpet. Chris, at the reception was great! Rate paid $58.95 plus tax. Room was clean and all worked. Will be... More 

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Gloucester, VA
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed May 26, 2015

We stayed here on May 22-24 2015. I've stayed at other Red Roof Inns before- but they were always better. Had a "Superior" room- at least that's what they called it. It smelled like dogs. The room was very dusty, the sink was cracked around the drain, the soap dish was falling off the shower, and I had to fix... More 

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Bellefonte, Pennsylvania, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 4, 2015

Very disappointed in the hotel. The smell of old cigarette smell was overwhelming had to hold my breath going down the hallways due to the smoke. There were no clocks in the rooms Beds where hard and pillows not fluffy. Disappointed all around would not stay there again. Rooms were clean except for the smoke smell

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Winchester, Massachusetts
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed March 26, 2015

You get what you pay for. Room was clean and staff was nice. Overflowing trash in hallways. Dog pee (or was it human pee?) on the hall carpet. Cigarette burns on the toilet seat. No iron or ironing board in room. No hairdryer in room.

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry to hear that your stay did not meet your expectations and we're working to tweak some things that would resolve the things you mentioned. We do offer a variety of room types, one of which is our Superior King. This room is designed with the business traveler in mind containing a large work area, micro fridge, iron/ironing board,... More 

Asheville, North Carolina
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed March 25, 2015

We stay at Red Roofs on a regular basis as we like to take our labs with us. This was probably the most basic/sparse room we have ever stayed in. It was clean, quiet, spacious and it had what we needed though. No pictures on the walls and no clock in the room.

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

Thank you for taking the time to post your review. I'm glad you're able to take advantage of our pet friendly policy. Our goal is to provide a clean, comfortable and affordable place to stay. We look forward to having you stay with us on your next visit to the area. More 

Edinboro, Pennsylvania, United States
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed March 13, 2015

Rooms recently upgraded (wood floors, room paint, furnishings). Plans for upgrading bath fixtures this spring. Clean, comfortable, extremely pet-friendly. Good location. Coffee available...no real continental breakfast. Customer service personnel (especially Stephan at the front desk) were exceptionally sensitive. We reported a safely concern with a slippery surface on the shower and before the day was over anti-skid strips were added... More 

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm glad that we were able to meet your lodging needs. We are an excellent value and strive to provide a clean, comfortable and affordable place to stay. While we don't offer breakfast, there are several options within walking distance of our location, along with shopping and entertainment options. We look forward to seeing you again. More 

Raleigh, North Carolina
Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed March 10, 2015

Honestly the room could use some updates and the shower had moldy caulking and not enough water pressure. Smelled like someone had been smoking in there for sure. Also I did not feel safe walking out to my car without my husband when we realized my phone fell out of my purse after dinner. The parking lot wasn't well lit... More 

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm glad to hear that we were able to retrieve your iPad that was left behind. We are an excellent value for our location. It's true that there are other options in the area for close to double the price. Our value comes from providing a clean, comfortable and affordable place to stay, via our award-winning bedding, free WiFi and... More 

Knightdale, North Carolina
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed February 18, 2015

Last year we stayed at the Red Roof because of an ice storm, so we could be close to work. They had just remodeled and everything was clean, working, smelled good. This year we stayed for the same reason. We were in the same building. The first thing we noticed was the over powering smell of pot! The hallway was... More 

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i0247, General Manager at Red Roof Inn Raleigh Southwest - Cary, responded to this review

I'm sorry to hear about the issues you encountered. We have corrected the items you mentioned, while I know it's frustrating when other guests ignore policies and have no consideration for others. We're constantly faced with this challenge and review how we respond to this challenges, so that we can be more effective in resolving such issues. More 

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