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All 22 Cary hotels

Holiday Inn Hotel & Suites Raleigh - Cary

3.0 of 5 Hotel   |   5630 Dillard Dr., Cary, NC 27518
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85%
Ranked #7 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Mirriam H
  • Reviews (275)
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275 people have reviewed this hotel

Traveler rating
    175
    56
    22
    13
    9
See reviews for
53
37
22
111
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Chantilly, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

We were fooled by all of the great reviews and decided to stay here while we were in the area. We reserved and prepaid for a king suite for two nights with my husbands corporate rate. Everything seemed fine when we checked in and got our keys so we began unloading the car and our sleeping toddler as it was... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear 893 Carlyne, I am deeply sorry to hear of your experience with our hotel and staff, This incident is highly uncharacteristic of our staff, as we pride ourselves on delivering excellent customer service. Providing our guests with the best possible hospitality has always been our mission. We have addressed the air condition and the other issue that you expressed... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I needed somewhere to land for a few weeks until my apartment opens up, and I'm glad I chose here. I'm thrilled with my experience so far, as the beds are comfortable, the chocolate cake from the cafe is amazing, and the staff is super friendly, especially Brice, who works the late-afternoon/night shift. He's very welcoming and didn't hesitate to... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Mirriam, Thank you for your feedback of our hotel. We appreciate your kind words! Brice is simply an amazing, hardworking and dedicated worker. I will let him and the rest of the staff know of your praise. We are looking forward to your return visit and we promise to provide a repeat great experience for you. Best regards, More

Kill Devil Hill
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

One of the best experiences I've had in having to be away from home. From checking in to checking out everyone and everything was absolutely wonderful. I especially enjoyed the restaurant. The food was magnificent as was Chef Carlos. If I am in the area in the future, I would definitely stay here again.

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Andrew, Thank you for your kinds words! We are simply thrilled that you found your experience at the Holiday Inn & Suites Cary to be so enjoyable! I will be sure to pass on your praise to our Front Desk Associates and to Chef Juan Carlos! We look forward to seeing you again on your next trip to Cary... More

Greenville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here as planned but had a broken down vehicle as we arrived. This hotel was very helpful in all aspects of our stay. The next day our daughter drove from the coast to pick us up. They held our room open until she arrived. In the loddy the next morning there was gentleman assisting people with tv remotes,... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear wbmoffitt, Thank you for taking the time to write your review of our property, the Holiday Inn & Suites Cary. Your comments are very much appreciated and valued. The staff and I really appreciate your comments regarding our customer service and the helpfulness that the staff displayed. The staff members take their roles in very seriously and try, every... More

Hampton, Virginia
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 26, 2014

Lodged at this hotel July 10-13, 2014. Great stay! The front desk manager and all of the staff treated us like kings and queens with their speedy response to deliver to me complimentary items that I had forgotten or to deliver extra towels. My friend ate in the restaurant and raved about the food and service. She loved it! There... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear SG, The staff and I are delighted that you enjoyed your stay at the hotel and we are especially pleased to know that you slept better because of our comfy pillows. Our restaurant and staff are top-notch and provide delicious creative meals every night. They were so pleased to know that you enjoyed your dinner! The next time you... More

Beaufort, South Carolina
Top Contributor
70 reviews 70 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 23, 2014

It's been a month since our stay so I cannot recall names, but, fortunately, everybody was consistent in their commitment to providing great service. We checked in late and were greeted with a smile. Check-in was smooth and we went up to the room. The only negative experience happened at this point. Our room key card did not work. It... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Kramer6492, Thank you for your recent review of the Holiday Inn & Suites Cary. We are glad that the issue with the room key was quickly resolved and that you were able to experience a good nights rest. The entire staff will be delighted to know that they once again provided exceptional service to you and your family. We... More

North Carolina
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 20, 2014

My wife and I were on a mini road trip vacation and we stayed only one night on the way to our destination. This location was about 1 mile off the main freeway, and in an office park type setting. While there were numerous hotels all around the exit on the freeway, the extra mile was worth because it was... More

Was this review helpful? Yes 3
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Old Man Bob, Thank you!! We look forward to exceeding your expectations during your next trip to the Cary area. It is nice to hear that Brice and the front desk staff were so helpful and accommodating during your visit. I will pass on your compliments to the staff. Again, thank you. Best regards, More

Winter Haven
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 17, 2014

I just came back from a company trip and we all stayed at this Hotel. Great housekeeping the staff is real nice and friendly. Great rooms for the price with all u need. Microwave, coffee maker, sink, table and chairs 2 tvs in the room. The breakfast buffet was $8 so no complementary breakfast but there is a lot of... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Chiolinda28, Thank you for your positive feedback regarding your recent stay at the Holiday Inn & Suites Cary. Our close location to area restaurants and Raleigh, the capital city puts everything you need right at your fingertips. Our breakfast buffet, which offers over 20 items is indeed a bargain! We are glad that you enjoyed it. Our housekeeping and... More

North Carolina
Top Contributor
52 reviews 52 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 4, 2014

I arrived late after an all day drive and was very please that the directions led me straight to the front door. Since Hurricane Arthur wasn’t too far away, I’m thankful for that and that they had a room. The lobby was fresh and welcoming and the Front Desk person (I wish I remembered his name) was very welcoming and... More

Was this review helpful? Yes 3
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Honestashol, WOW!!! On behalf on the entire staff, I want to personally thank you for writing such a positive review. Our goal is to provide quick and accurate service and I am delighted that the staff exceeded your expectations! Although Hurricane Arthur temporarily disabled our phone system, I am glad to know that our staff still provided you with... More

texas
Top Contributor
143 reviews 143 reviews
26 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stopped here on our way to Sunset Beach, NC. The room was spotless and the hotel is in great condition. Our grandchildren really liked the indoor heated pool. What really sets this hotel apart from others we have stayed in is the friendly receptionist. Pam is the best. She made sure everything was perfect for our stay. Many times... More

Was this review helpful? Yes 3
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, On behalf of the entire team, I want to thank you for writing to tell us about your positive experience at the hotel. We take great pride in our family friendly hotel and we are delighted that your grandchildren enjoyed the pool and other amenities. Pam, who is one of my STAR employees, will be so happy... More

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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

76 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Cary #3 Business Hotel in Cary
Hotel Class
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
Number of rooms
120

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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