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All 22 Cary hotels

Holiday Inn Hotel & Suites Raleigh - Cary

3.0 of 5 Hotel   |   5630 Dillard Dr., Cary, NC 27518
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85%
Ranked #5 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
OldManBob North Carolina
  • Overview
  • Reviews (272)
  • Photos (74)
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  • Room tips (47)
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272 people have reviewed this hotel

Traveler rating
    173
    56
    22
    13
    8
See reviews for
51
37
22
110
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
North Carolina
Contributor
17 reviews 17 reviews
13 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I were on a mini road trip vacation and we stayed only one night on the way to our destination. This location was about 1 mile off the main freeway, and in an office park type setting. While there were numerous hotels all around the exit on the freeway, the extra mile was worth because it was... More

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Winter Haven
2 reviews
4 of 5 stars Reviewed 6 days ago NEW

I just came back from a company trip and we all stayed at this Hotel. Great housekeeping the staff is real nice and friendly. Great rooms for the price with all u need. Microwave, coffee maker, sink, table and chairs 2 tvs in the room. The breakfast buffet was $8 so no complementary breakfast but there is a lot of... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Chiolinda28, Thank you for your positive feedback regarding your recent stay at the Holiday Inn & Suites Cary. Our close location to area restaurants and Raleigh, the capital city puts everything you need right at your fingertips. Our breakfast buffet, which offers over 20 items is indeed a bargain! We are glad that you enjoyed it. Our housekeeping and... More

North Carolina
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived late after an all day drive and was very please that the directions led me straight to the front door. Since Hurricane Arthur wasn’t too far away, I’m thankful for that and that they had a room. The lobby was fresh and welcoming and the Front Desk person (I wish I remembered his name) was very welcoming and... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Honestashol, WOW!!! On behalf on the entire staff, I want to personally thank you for writing such a positive review. Our goal is to provide quick and accurate service and I am delighted that the staff exceeded your expectations! Although Hurricane Arthur temporarily disabled our phone system, I am glad to know that our staff still provided you with... More

texas
Top Contributor
143 reviews 143 reviews
26 hotel reviews
88 helpful votes 88 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped here on our way to Sunset Beach, NC. The room was spotless and the hotel is in great condition. Our grandchildren really liked the indoor heated pool. What really sets this hotel apart from others we have stayed in is the friendly receptionist. Pam is the best. She made sure everything was perfect for our stay. Many times... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, On behalf of the entire team, I want to thank you for writing to tell us about your positive experience at the hotel. We take great pride in our family friendly hotel and we are delighted that your grandchildren enjoyed the pool and other amenities. Pam, who is one of my STAR employees, will be so happy... More

Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night in a king room with an in-room jacuzzi tub. Room was very clean and spacious with a refrigerator, coffee maker, roomy bathroom, and of course the huge jacuzzi tub. It fits two people easily. Unfortunately, our jets didn't work but Pam at the front desk was extremely polite and friendly and she was able to... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear On the Go, I am so glad that you enjoyed your one night stay with us in June! Our goal is to provide great customer service with smiling faces! I will be sure to tell Pam that she and the other employees exceeded your expectations. We appreciate you letting the front desk know that the jets in the Jacuzzi... More

concord,nc,usa
Top Contributor
96 reviews 96 reviews
55 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We spent a Saturday night recently. The hotel is at a good location, in good condition with ample parking. What sets it apart is how it treats customers.A month before, we planned a trip, and at the last minute, we realized we couldn't board our dog. I called the hotel, and they don't accept pets. We couldn't make the trip,... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Carolina Traveler, Thank you so much for taking the time to write about your great experience at our hotel. I will be sure to tell Brice, who is one of our STAR employees how much you appreciated his note and breakfast coupons. Please know that we have fixed the leak in your original room and on your next visit... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

After a 12 hour road trip with 1 year old twins who did not sleep in the car and a hail storm, we arrived at the hotel at 1am only to find out I had booked the room for the following weekend. Shan at the front desk jumped into action. She went floor by floor and searched every maid closet... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Gwendolyn B, Thank you so much! We are so glad that you enjoyed your stay at the Holiday inn & Suites Cary and that Shan, who is one of our top-notch employees, was so helpful!! We understand the demands of traveling with children and we are delighted to know that Shan provided that extra "touch" to find you a... More

Dayton, Ohio
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 17, 2014

We begin with great service front Clay, Brice, and Jose. The service from them and the housekeeping staff at this hotel was wonderful and pleasant. It you get lucky and get one of these super star employees, you have won and will have a good stay. It is great to go to a hotel where customer service means something and... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Super T, Thank you for your kind words and for taking the time to write a review! Brice, Clay & Jose are three of our top performing employees and I am delighted that they provided you with great guest care on your recent stay with us. Our housekeeping staff will be honored to know that you mentioned them in... More

Seven Springs, North Carolina
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 2, 2014

I am the public address announcer for the NCAA Division 2 Baseball National Championship that has been played in the area since 2009 and is scheduled through 2016. I have stayed at this hotel the last 4 years and the service has been outstanding. The staff goes out of their way to get you what you need and they are... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Shane Aube, WOW! Thank you so much for your wonderful review. The staff and I are so pleased that you enjoyed your stay with us at the Holiday Inn and Suites Cary. We look forward to having you stay with us in 2015, 2016 and beyond! Clay, Cheryl and especially Chef Carlos will really appreciate the kind remarks! Please... More

Branford, Connecticut
Senior Reviewer
8 reviews 8 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 14, 2014

We stayed in this hotel during the North Carolina State University graduation week In May. My granddaughter was graduating and her parents, her sister, two aunts and an uncle and my husband and myself all stayed here. Everyone, from the front desk, housekeeping staff and restaurant personal especially the chef, who welcomed us every morning, were friendly, helpful and went... More

Was this review helpful? Yes 4
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, Congratulations on your granddaughter's graduation from North Carolina State University! We are so thrilled that your stay with us during this exciting time in your families life was pleasant. Our goal is to exceed our valued guest expectations and deliver great customer service! I will be sure to tell our Front Desk Staff and Chef Carlos your... More

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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

74 photos of this hotel

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Room/suite (16)
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Management photos: Courtesy of the property manager

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Pool/beach area (4)
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Room/suite (19)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Cary #3 Business Hotel in Cary #11 Family Hotel in Cary
Hotel Class
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
Number of rooms
120

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