We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Hotel & Suites Raleigh - Cary

#4 of 22 Hotels in Cary
Certificate of Excellence
Hotel website
Hotel deals
5630 Dillard Dr., Cary, NC 27518
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Holiday Inn Hotel & Suites Raleigh - Cary
Professional photos View all
Browse nearby
Holiday Inn Hotel & Suites Raleigh - Cary
Write a Review

326 reviews from our community

Traveler rating
    209
    67
    28
    13
    9
See reviews for
62
48
24
130
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
  • All months
    (326)
  • Mar-May only
    (93)
  • Jun-Aug only
    (72)
  • Sep-Nov only
    (97)
  • Dec-Feb only
    (64)
All months
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

I've had the pleasure of staying at motels as far south as the Bahamas and as far north as kodiak. This hotel is a gem. Dana was amazing and made you feel at home and kept you laughing. The chief in the kitchen....... There are not words to describe the amazing food that is coming out of his kitchen. He... More 

Was this review helpful? Yes
Sanford, North Carolina
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Danita the housekeeper was very kind and a wonderful smile that was uplifting,making sure my stay was the best,a very big asset to the hotel!!Dana also was kind, very helpful making my stay a very pleasant stay.... good breakfast!!! nice hottub in my room that i very much enjoyed!!!! will be back soon....keep up the good work and great customer... More 

Was this review helpful? Yes
Cary, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

Carlos is the head chef at the restaurant at this hotel. We are local and chose to stay at the hotel while our hard woods were refinished. The food and service in the restaurant was spectacular. So much so that we will definitely visit this hotel for dinner even after we move back into our home 10 mins up the... More 

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Thank you so much for taking the time to tell us about your dining experience. Carlos is a key Manager in the hotel and we value him for his hard work and wonderful skills. I will share your kind words with him and the rest of the staff and let him know to expect you for dinner in the near... More 

Holzkirchen, Germany
Top Contributor
85 reviews 85 reviews
40 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I like it when a late check in is efficient without to much ado and everything prepared. Also the breakfast is above average, nice. My hotel room was big, leaving enough space for open suitcases. will come again.

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Oliver L, Thank you for taking the time to share your experience with my staff and I. We are so pleased that you found the late check in and the room to be a perfect experience. We will also pass along the comments on the breakfast to the Chef. We look forward to your return to Cary and the... More 

Miami, Florida
Top Contributor
107 reviews 107 reviews
11 hotel reviews
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is great but we are forced to stay here by our kids when we visit family in the area because the indoor pool is great. The hotel rooms are clean and spacious. Parking is easy and convenient. The kids invite their cousins over and they love hanging out in the pool.

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear C M, We are happy that your kids force you to stay with us :) Our pool is a great option for family gatherings and just to give the kids some free time. We hope that you continue to stay with us while in Cary and are able to enjoy the hotel again. Thank you, More 

Cumberland, Maryland
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had to make an unexpected stop in Cary NC and ended up here. Didn't expect much, but from the time we walked thru the front entrance, we were treated as the patrons of the day. Front desk was extremely accommodating, kind, and helpful. Room was clean and included everything needed to make our stay welcoming. Every single employee we encountered... More 

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Keith_and_Susie, Thank you for taking the time to let us know about your recent stay. We understand unexpected!! It was our pleasure to welcome you to the Holiday Inn Cary as out guests. We really want to make sure that every guest that walks in the door feels like we care and our goal is a great night stay.... More 

Chicago, Illinois
Top Contributor
69 reviews 69 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We booked this hotel because of the indoor pool. We arrived only to find that the pool and workout center had been shut down. This was not advertised on their website. I looked when I booked and then again a week before my trip. When we asked the front desk staff they kept saying that they were not sure why... More 

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

I want to apologize for all the problems you encountered during your stay. I assure you that this is not how we like to treat our guests. We did in fact have to renovate our pool and apologize that it was not mentioned to you prior to your arrival. I have spoken with the staff about the meaning of showing... More 

Chicago, IL
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 28, 2015

I stayed for three nights and found all staff members to be friendly and professional. My first room - a king room on the 5th floor - was spacious and clean though I thought the lighting could be brighter. Also, the iron didn't work but that was replaced following my written request to housekeeping. I noticed on the second night... More 

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear aussieg3, I want to first apologize for the shortfalls during your stay. Although our staff was able to make improvements for you, we wold have preferred a perfect stay for you. Please accept my apology and we will make sure that we take your comments and work to improve the lighting and the temperature in the rooms. It is... More 

Virginia
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 23, 2015

This Holiday Inn property was a very accommodating hotel. The Sage Restaurant in the lobby was great for breakfast and late dinners (open till 11), making it a convenient place to grab meals. The hotel rooms were clean and fresh, although there is a little wear and tear. The hotel staff was extremely friendly, going out of their way to... More 

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Thank you for the comments on the hotel and the staff. We have been working on some small upgrades and changes, including the Cafe Sage menu and hours of operations. We are continuing to look at several areas in the hotel to improve some of the wear and tear. Thank you so much for staying with us and our staff... More 

Charlotte
Contributor
15 reviews 15 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 19, 2015

The front desk was great, pool and work out room closed for a month. They are offering for guests to drive 3 miles to some fitness center. They might want to get up to par with other hotels with hot water. I think they regulate their hot water so you don't waiste water. Feel like I'm in the old Soviet... More 

Was this review helpful? Yes 1
Chrissy B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear diamondbaseball, Thank you for taking the time to provide us your experience at our hotel. We apologize for the issues you encountered. We have recently upgraded the hot water system to ensure that this is not an issue for the guests. We apologize and understand how frustrated you must have been. We have spoken with IHG and ensured that... More 

Questions? Get answers from hotel staff and past guests. Ask a question

78 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (25)
Viewed
Room/suite (17)
Viewed
Bathroom (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (53)
Viewed
Hotel & grounds (7)
Viewed
Pool/beach area (4)
Viewed
Room/suite (19)
Viewed
Business center/function rooms (4)
Viewed
Dining (5)
Viewed
Other (14)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question