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All 22 Cary hotels

Holiday Inn Hotel & Suites Raleigh - Cary

3.0 of 5 Hotel   |   5630 Dillard Dr., Cary, NC 27518
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85%
Ranked #6 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
wbmoffitt Greenville, North Carolina
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272 people have reviewed this hotel

Traveler rating
    173
    56
    22
    13
    8
See reviews for
52
37
22
110
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Greenville, North Carolina
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We stayed here as planned but had a broken down vehicle as we arrived. This hotel was very helpful in all aspects of our stay. The next day our daughter drove from the coast to pick us up. They held our room open until she arrived. In the loddy the next morning there was gentleman assisting people with tv remotes,... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear wbmoffitt, Thank you for taking the time to write your review of our property, the Holiday Inn & Suites Cary. Your comments are very much appreciated and valued. The staff and I really appreciate your comments regarding our customer service and the helpfulness that the staff displayed. The staff members take their roles in very seriously and try, every... More

Hampton, Virginia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

Lodged at this hotel July 10-13, 2014. Great stay! The front desk manager and all of the staff treated us like kings and queens with their speedy response to deliver to me complimentary items that I had forgotten or to deliver extra towels. My friend ate in the restaurant and raved about the food and service. She loved it! There... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear SG, The staff and I are delighted that you enjoyed your stay at the hotel and we are especially pleased to know that you slept better because of our comfy pillows. Our restaurant and staff are top-notch and provide delicious creative meals every night. They were so pleased to know that you enjoyed your dinner! The next time you... More

Beaufort, South Carolina
Top Contributor
70 reviews 70 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's been a month since our stay so I cannot recall names, but, fortunately, everybody was consistent in their commitment to providing great service. We checked in late and were greeted with a smile. Check-in was smooth and we went up to the room. The only negative experience happened at this point. Our room key card did not work. It... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Kramer6492, Thank you for your recent review of the Holiday Inn & Suites Cary. We are glad that the issue with the room key was quickly resolved and that you were able to experience a good nights rest. The entire staff will be delighted to know that they once again provided exceptional service to you and your family. We... More

North Carolina
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I were on a mini road trip vacation and we stayed only one night on the way to our destination. This location was about 1 mile off the main freeway, and in an office park type setting. While there were numerous hotels all around the exit on the freeway, the extra mile was worth because it was... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Old Man Bob, Thank you!! We look forward to exceeding your expectations during your next trip to the Cary area. It is nice to hear that Brice and the front desk staff were so helpful and accommodating during your visit. I will pass on your compliments to the staff. Again, thank you. Best regards, More

Winter Haven
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I just came back from a company trip and we all stayed at this Hotel. Great housekeeping the staff is real nice and friendly. Great rooms for the price with all u need. Microwave, coffee maker, sink, table and chairs 2 tvs in the room. The breakfast buffet was $8 so no complementary breakfast but there is a lot of... More

Was this review helpful? Yes
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Chiolinda28, Thank you for your positive feedback regarding your recent stay at the Holiday Inn & Suites Cary. Our close location to area restaurants and Raleigh, the capital city puts everything you need right at your fingertips. Our breakfast buffet, which offers over 20 items is indeed a bargain! We are glad that you enjoyed it. Our housekeeping and... More

North Carolina
Senior Contributor
46 reviews 46 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 4, 2014

I arrived late after an all day drive and was very please that the directions led me straight to the front door. Since Hurricane Arthur wasn’t too far away, I’m thankful for that and that they had a room. The lobby was fresh and welcoming and the Front Desk person (I wish I remembered his name) was very welcoming and... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Honestashol, WOW!!! On behalf on the entire staff, I want to personally thank you for writing such a positive review. Our goal is to provide quick and accurate service and I am delighted that the staff exceeded your expectations! Although Hurricane Arthur temporarily disabled our phone system, I am glad to know that our staff still provided you with... More

texas
Top Contributor
143 reviews 143 reviews
26 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed June 30, 2014

We stopped here on our way to Sunset Beach, NC. The room was spotless and the hotel is in great condition. Our grandchildren really liked the indoor heated pool. What really sets this hotel apart from others we have stayed in is the friendly receptionist. Pam is the best. She made sure everything was perfect for our stay. Many times... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Valued Guest, On behalf of the entire team, I want to thank you for writing to tell us about your positive experience at the hotel. We take great pride in our family friendly hotel and we are delighted that your grandchildren enjoyed the pool and other amenities. Pam, who is one of my STAR employees, will be so happy... More

Raleigh, North Carolina
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 26, 2014

Stayed here for one night in a king room with an in-room jacuzzi tub. Room was very clean and spacious with a refrigerator, coffee maker, roomy bathroom, and of course the huge jacuzzi tub. It fits two people easily. Unfortunately, our jets didn't work but Pam at the front desk was extremely polite and friendly and she was able to... More

Was this review helpful? Yes 3
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear On the Go, I am so glad that you enjoyed your one night stay with us in June! Our goal is to provide great customer service with smiling faces! I will be sure to tell Pam that she and the other employees exceeded your expectations. We appreciate you letting the front desk know that the jets in the Jacuzzi... More

concord,nc,usa
Top Contributor
96 reviews 96 reviews
55 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 25, 2014

We spent a Saturday night recently. The hotel is at a good location, in good condition with ample parking. What sets it apart is how it treats customers.A month before, we planned a trip, and at the last minute, we realized we couldn't board our dog. I called the hotel, and they don't accept pets. We couldn't make the trip,... More

Was this review helpful? Yes 1
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Carolina Traveler, Thank you so much for taking the time to write about your great experience at our hotel. I will be sure to tell Brice, who is one of our STAR employees how much you appreciated his note and breakfast coupons. Please know that we have fixed the leak in your original room and on your next visit... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 21, 2014

After a 12 hour road trip with 1 year old twins who did not sleep in the car and a hail storm, we arrived at the hotel at 1am only to find out I had booked the room for the following weekend. Shan at the front desk jumped into action. She went floor by floor and searched every maid closet... More

Was this review helpful? Yes 2
Diab B, General Manager at Holiday Inn Hotel & Suites Raleigh - Cary, responded to this review

Dear Gwendolyn B, Thank you so much! We are so glad that you enjoyed your stay at the Holiday inn & Suites Cary and that Shan, who is one of our top-notch employees, was so helpful!! We understand the demands of traveling with children and we are delighted to know that Shan provided that extra "touch" to find you a... More

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Additional Information about Holiday Inn Hotel & Suites Raleigh - Cary

Address: 5630 Dillard Dr., Cary, NC 27518
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Raleigh - Cary 3*
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Also Known As:
Holiday Inn Hotel And Suites Raleigh - Cary
Holiday Inn Cary
Cary Holiday Inn

74 photos of this hotel

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Room/suite (19)
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Best Value Hotel in Cary #4 Business Hotel in Cary #10 Family Hotel in Cary
Hotel Class
Official Description (provided by the hotel)
Discover the Quality Excellence Torchbearer Award Winning hotel, the Holiday Inn Hotel & Suites Raleigh/Cary. The property has just completed a multi-million dollar renovation and is now 100% non-smoking, so we encourage you to "Look Again." ... more   less 
Number of rooms
120

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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