The hotel will lie to get you out. My family received a chemical burn from their indoor pool that was overly chlorinated. At check out the front desk stated that the manager on duty was the cook and could not assist me with my complaint. The clerk called his supervisor and then, THEY OFFERED to take one night of the... more

nice place, convenient location, nice quiet climate control in rooms,good food service for breakfast, but,many of us would sleep much better without your overfilled sitting way to high lumpy pillows. Why not spend a few thousand and replace them. If you would ask any of your patrons a majority would agree with the pillows issue. more

I stayed one night at the Holiday Inn and Suites in Cary and overall, it was comfortable. I didn't have any problems finding the hotel. It is ideally situated near shopping and good restaurants (Bentley's was really good). I had ordered a suite at the Gov rate becuase I needed a fridge (and I work for the government). Upon arriving,... more

I only stayed here one night, arriving late and leaving early, but everything was fine. Good location, clean, nice big bed. No free breakfast. My husband stays here for business about every six weeks or so, he doesn't have any complaints except for bad TV reception, which he didn't mention to the staff. The property is attractive but it's true... more

First time I used the Priceline Bid. Not sure if I would attempt that again. First problem is that the room I was "assigned" had one bed. We're a couple with one child. But when I called the hotel (as Priceline suggests), I was told the hotel could not change what Priceline assigned! But I was also advised that the... more

My wife and I stayed at this hotel for 3 nights in August 08. Upon walking in, the lobby had a really bad indoor pool smell. We understand that the indoor pool is close to the front desk, however they should make some sort of effort to contain the pool smell to the pool area (double doors, better ventilation ??).... more

This hotel was centrally located and provided basic amenities. I was skeptical when I read the reviews but I was pleased! more

When I first booked my reservation the front desk staff was welcoming and very helpful. I was unfamiliar with the area and wanted a hotel that was centrally located. The group I was arriving with already had arrangements with this hotel but we were planning on staying a little longer. The staff took time answering all of my questions. When... more

I found this hotel because it is close to where my parents live. They just moved to Cary from Chicago and I am visiting them for the first time. We LOVED staying at this hotel. It is not what you would think of when you think about Holiday Inn. It has an indoor pool which was great for my 6... more