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All 22 Cary hotels

DoubleTree by Hilton Raleigh - Cary

3.5 of 5 Hotel   |   500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
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DoubleTree by Hilton Raleigh - Cary
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Ranked #5 of 22 Hotels in Cary
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 days ago
Enrique M Frederick, United States
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266 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frederick, United States
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

This is the third time I've stayed at this DoubleTree...love the beds and the pillows are amazing. Add the little perks, like the warm welcome cookie and the Crabtree & Evelyn toiletries, and it's just excellent! HOWEVER, the wifi internet is horrendous! My previous stay was bad (on and off), but this last time I couldn't stay connected enough time... More

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you Enrique M. for the (mostly) excellent review. We always appreciate our guests sharing their guest experience with their fellow Tripadvisor readers and are pleased that you love our beds and pillows. The warm welcome cookies are indeed a favorite of everyone. As far as your Wi-Fi issues, we're very sorry that you have experienced a connectivity problem during... More

Wilsonville, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The facility is clean and well maintained however, the internet was really slow. Other comparable hotels in the area offer free breakfast for less money. DoubleTree I paid $178 moved to the Hyatt Place the 2nd night and paid $130 I got faster internet, free breakfast for less.

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello Rj E. We're glad that when travel brought you to beautiful Cary, NC you chose to stay at our beautiful full service DoubleTree by Hilton hotel. Thank you for recognizing the efforts of our staff to keep our busy hotel clean and well-maintained. We believe that our full service amenities, customer service and our outstanding location in Cary provide... More

United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

The facilities and rooms were very clean. The staff was very friendly and always helpful, even provided some great local restaurants. And the hotel is located in a great location, especially for shopping. The food is decent, though not remarkable.

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Chris H. we thank you for choosing to stay at our DoubleTree by Hilton Raleigh-Cary. It was our pleasure to earn your business. Thank you for sharing your guest experience with your fellow Tripadvisor readers. Our staff appreciates your kind comments regarding their hospitality. We hope to see you again when travel brings you back to Cary. More

Moseley, United States
1 review
5 of 5 stars Reviewed 1 week ago

This Double Tree provided me with a most relaxing stay. The accommodations were top rate and the staff was very helpful and welcoming. The only complaint I had was that my room was located close to the elevator. Sounds from people gathering at the elevator and the general noise from the running of the elevator could be heard in the... More

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello Michael Z...! Thank you for sharing your guest experience with the Tripadvisor readers. We're so pleased that you enjoyed your stay at our DoubleTree Raleigh-Cary. Sorry about the noise near the elevator. We appreciate your feedback. It was our pleasure to earn your business. More

Charlotte, North Carolina
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had the opportunity to stay at the Double Tree Hotel this weekend for our daughter's soccer tournament. We arrived a little early however the receptionist took care of us and provided us a room that we requested online. The facility was outstanding and well maintained. We paid an extra $10.00 for breakfast ontop of the room (4), great selection both... More

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello CJBow. Thank you for the five-star review of your recent stay at our DoubleTree Raleigh-Cary. We're so pleased that you guys enjoyed your breakfast in our full service restaurant. We look forward to having you stay with us next time a tournament brings you back our way. Safe travels! More

Springhill, United States
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Mold growing in bathroom that wasn't handled at all. i expressed my problem with the day manager and told him we couldn't take a shower in this bathroom, the only thing he suggested was for me to call Hilton and said they would give me some points. Nothin g else was even discussed.

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Roger W, we're so sorry that we did not exceed your expectations during your recent stay with us. Clearly we dropped the ball by not addressing your concerns in a timely manner. The situation has since been corrected but that doesn't help now. Again, we're very sorry and hope that if travel brings you back to Cary, you give us... More

Mooresvill, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Love the Doubletree, Cary NC. Friendly staff, clean comfortable room and fabulous beds. Stay here at least one week a month and never had a less than stellar experience. Highly recommended. Close to shopping, grocery, restaurants, interstate. Looking forward to an outdoor patio with a fire pit.

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Hello Lou An R, we love to see a review with a title of “Great beds, Excellent service”. Thank you for the wonderful comments about our great staff, convenient location and full service amenities. We appreciate you sharing your guest experience with the Tripadvisor community. See you soon! More

1 review
4 of 5 stars Reviewed 3 weeks ago

This hotel is very nice. The building is fairly new. The staff is very friendly and helpful. There is a pool and fitness center, that I did not use this time. My first stay there, I did use the fitness center, and if they have kept it up, it is good. The breakfast buffet was ok, but only worth the... More

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you 960marcust for sharing your thoughts regarding your recent stay with us. "Nice" is good but we are always striving to be "great". Our staff does appreciate your kind words regarding their customer service. We believe the fresh breakfast in our full service restaurant is a very good value. But we're always looking to improve the offerings. We hope... More

1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel was amazing and well-worth the cost. It was clean, new-looking and the staff was both courteous and professional. No matter how many times I needed anything, the staff was happily undertaking the task and ensuring that we received what we needed without any complaints or bad looks. I would choose this hotel when I am in the area... More

Review collected in partnership with DoubleTree by Hilton

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

Thank you 595ronaldb for sharing your guest experience with your fellow Tripadvisor readers. We appreciate your kind words regarding our outstanding staff and amenities here at the DoubleTree by Hilton Raleigh-Cary, NC. Come-on back anytime! Thank you. More

Palmyra, Pennsylvania
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here due to a shortage of rooms in nearby Raleigh. Good location, if a little difficult to get here (lots of twists and turns on the navigation system). Initial room had a musty smell, but we got a substitute room with no problem. Very quiet rooms and usual comfy beds. Large bathroom was a plus. Good breakfast (free... More

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Joe F, Director of Sales at DoubleTree by Hilton Raleigh - Cary, responded to this review

William S. you are awesome! Love the title of your review. Coming from a seasoned reviewer such as yourself, we appreciate the feedback. Thank you and safe travels! More

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Additional Information about DoubleTree by Hilton Raleigh - Cary

Address: 500 Caitboo Avenue, Cary, NC 27518 (Formerly Four Points by Sheraton Raleigh-Cary)
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — DoubleTree by Hilton Raleigh - Cary 3.5*
Number of rooms: 129
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Also Known As:
Doubletree By Hilton Raleigh-Cary Hotel Cary

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