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All 22 Cary hotels

Residence Inn Raleigh Cary

3.0 of 5 Hotel   |   2900 Regency Parkway, Cary, NC 27511
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Ranked #14 of 22 Hotels in Cary
A recent review
5 of 5 stars reviewed 3 weeks ago
Bruce V
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63 reviews from our community

Traveler rating
    30
    19
    5
    4
    5
See reviews for
23
8
2
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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1 review
5 of 5 stars Reviewed 3 weeks ago

My colleagues and I have been staying here for over three weeks. The amenities are phenomenal. They gave us a pass for the duration of our stay to Lifetime Fitness, a 24hour gym that sells 70$ single memberships. They have a service where they buy your groceries and have it waiting in the room when you get back. They also... More

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for taking the time to review your stay with us. We appreciate the opportunity to be of service to you and are happy you found us as your home away from home. We look forward to being of service to you in the future and hope you have a great week. More

Cary, North Carolina
Reviewer
4 reviews 4 reviews
2 of 5 stars Reviewed 4 weeks ago

Very disappointing. Room (133) was extremely musty. First time ever, in years of travelling, asked to be reassigned to another room. Room was not cleaned today, not very pleasant. Reception desk clerks were all very pleasant. Breakfast was good. The morning attendant was very friendly.

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Please accept our sincere apology for the odor issue you encountered during your stay with us. We will make sure to address that room immediately to resolve and eliminate the odor issue. I do want to thank you for bringing this to our attention and also for your kind comments about our staff. I will make sure to pass these... More

Cary, North Carolina
Top Contributor
51 reviews 51 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 13, 2014

My parents stayed here during a recent visit because they needed level access. I called the hotel directly and they were super helpful and friendly. My parents enjoyed their stay in a quiet first floor room, and they raved about the great breakfast. This hotel has excellent access to Hwys 1 & 64 (and therefore to I-40 and 540). It... More

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Raleigh NC
Top Contributor
50 reviews 50 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 4, 2014

My husband and I stayed with friends for two nights at this lovely property to attend the Beer, Bourbon & BBQ event at Booth Amphitheater. We had two, two-bedroom suites on opposite ends of different floors, so we saw a lot of the hotel and hotel staff walking back and forth between each other's suites. We checked in with no... More

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments about our staff and property. I will pass along your note so that can see that their efforts are noticed and appreciated. We look forward to the opportunity to be of service to you in the near future. More

North Carolina
1 review
5 of 5 stars Reviewed July 30, 2014

Being displaced by a house fire has brought us to the Marriott Residence. This is our first experience staying in the residence style property. From the moment we checked in through the duration of our stay the entire staff has treated us like family. It is very comforting to be greeted each day by every employee you pass by. The... More

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments about our staff and property. I will make sure to pass your comments along to our staff to see that their efforts are noticed and appreciated. We appreciate your choosing to stay with us and glad we could make this experience a little more bearable. We hope to be of service to you and your... More

Augusta, Georgia
Top Contributor
121 reviews 121 reviews
35 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed July 28, 2014

This hotel is minutes away from the Raleigh airport, but surrounded by trees and very quiet. It is convenient to many shopping and food areas. The rooms are clean and the housekeeping staff quite good. What sold us on the hotel though, was the service by Hoshie. Late on evening, I explained that we had to leave for a business... More

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Charlotte, North Carolina
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 27, 2014

Three of us were in town for a conference and booked a 2-bedroom suite. The full-sized refrigerator was great and the plates, silverware and microwave were really helpful. Having a dishwasher was a pleasant surprise. The staff was very helpful. Each bedroom had it's own bathroom. We plan to stay again at other Residence Inns whenever we can.

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for taking the time to post your comments about our Hotel. We are glad you had an enjoyable visit and look forward to being of service to you in the future. Have a great week. More

Frederick, Maryland
1 review
5 of 5 stars Reviewed July 21, 2014

Our high expectations (based on previous visits to Marriott Properties) were exceeded at The Residence Inn in Cary, NC this weekend. The Manager on Duty, Andrenna as well as her entire staff were efficient, attentive, friendly and eager to assist us in any way possible. The cleanliness of this hotel was apparent when entering the lobby --kudos to the cleaning... More

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for taking the time to let us know about your stay. I will be sure to pass along your comments to our entire staff and we look forward to being of service to you in the future. have a great week. More

Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 17, 2014

Great place, and Stephanie one of the staff is amazing unfortunately managment personell can make a break a visit. Specifically had a bad experience with a manager on duty Adreena (spelling). My company which does quite a bit of business with the hotel booked me a room for two weeks to aid in relocation to the area. Upon checking in... More

Was this review helpful? Yes 1
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for bringing this situation to out attention. We understand the position you and and apologize for the confusion with the debit card process and procedures. We will review these procedures with our staff to ensure future miscommunications are avoided. Thanks again, and we hope you enjoy the rest of your stay. More

Wilmington, North Carolina, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed July 10, 2014

We recently had the opportunity to spend a week end here while visitng the area. All staff at all levels greeted us with a smile and hello everytime we made contact. And, the spirit of customer service is one of "Just Say Yes". Whatever we asked for, the answer was, "yes, let me do that for you". Thanks for a... More

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Additional Information about Residence Inn Raleigh Cary

Address: 2900 Regency Parkway, Cary, NC 27511
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Raleigh Cary 3*
Number of rooms: 108
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Also Known As:
Residence Inn Cary
Cary Residence Inn

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