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Residence Inn Raleigh Cary

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2900 Regency Parkway, Cary, NC 27511
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Residence Inn Raleigh Cary
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Residence Inn Raleigh Cary
Residence Inn Raleigh Cary
Residence Inn Raleigh Cary
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71 reviews from our community

Traveler rating
    34
    21
    5
    5
    6
See reviews for
24
9
2
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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N.B.
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 26, 2015

Excellent check in, comfortable, clean, spacious room. Staff were most helpful. Breakfast was one of the best. Bed was so comfortable. Cannot say enough, great place to stay and will be back if in this area again.

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments regarding your recent stay with us. We are very pleased that you had a great stay and look forward to the next opportunity to be of service to you in the future. Have a great week. More 

1 review
1 of 5 stars Reviewed January 16, 2015

Our family of four was displaced during a recent homeowners project at their house. We have two young kids six and two. Over the course of three days all of us got multiple flea bites that resembled red bumps with puss coming out of them. We moved Marriott properties immediately. This hotel is very unclean and the GM of the... More 

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments and apologize for the experience. We will take the appropriate actions to resolve any problems that are found, and hope you are back in your home soon. Have a great day. More 

Little Paxton, England, United Kingdom
1 review
5 of 5 stars Reviewed January 13, 2015

I stayed at this hotel for 5 weeks as part of a business trip from the UK. I have to say I was pleasantly surprised, the staff were very friendly and helpful, the room itself was spacious, clean and tidy. I will be returning here for a longer stay in the next few days and have no reservations about doing... More 

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your review of your stay with us. We are very pleased to been a part of your experience and look forward to seeing you again. Have a great day More 

Virginia Beach, Virginia
Contributor
15 reviews 15 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 11, 2014

I stayed here recently with my family and the property is clean, well kept and excellent customer service, especially Keny and Rafael, thanks for all your help. All the amenities right at the hotel, it felt like home away from home.

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments regarding your recent stay with us. We are very pleased that you found you home away from home and look forward to the opportunity to be of service to you in the future. Have a happy and safe holiday season. More 

Charlotte
Contributor
18 reviews 18 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2014 via mobile

I stayed here related to a business trip. Breakfast buffet has nice selection. Step up from the continental breakfast. Self serve just as continental routine. Hot chocolate and cookies are offered in the main lobby in the afternoon. Marshmallows and whip cream. Perfect for December.

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john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your review of your recent stay at the Cary Residence Inn. We appreciate the opportunity to be of service to you and glad you enjoyed your stay with us. Best wishes for a happy Holiday season from your frineds at the cary Residence Inn. More 

Simpsonville
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed November 29, 2014

It was okay. Good location, room wasn't ready and we came after check in time. Dirty linens had been left on the pullout sofa bed and the bathroom was not that clean. The towels were also dirty. It's a shame because we generally have good experiences at Residence Inns.

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for the review of your recent stay with us. We apologize for the housekeeping issues and will make sure to review your comments with our staff to ensure we improve and provide and excellent experience in the future. We hope to have the opportunity to be of service to you in the future. Have a great week. More 

Walnut Creek, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 3, 2014

Check-in was extremely friendly. Room was spacious and clean. My only complaint is that they had limited cable TV service, and I wasn't able to watch the final game of the National League Penant and see the SF Giants win!

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for you comeents regarding your recent stay with us. We appreciate the opportunity to be of service to you and look forward to your next visit to the area. Have a great week. More 

2 reviews
5 of 5 stars Reviewed October 27, 2014

Recently stayed here with my family, in order to attend tennis tournament in Cary,NC. We could not have been more impressed with the cleanliness/size/location/amenities of the room and hotel,service and breakfast options. As a Ritz reward member, I was hesitant at first but from call to reserve room to checkout, we could not have been more pleased. Will definitely stay... More 

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for your comments about yur recent stay with us. We appreciate the opportunity to be of service to you and look forward to your next visit to the area. Have a great week. More 

1 review
5 of 5 stars Reviewed October 3, 2014

My colleagues and I have been staying here for over three weeks. The amenities are phenomenal. They gave us a pass for the duration of our stay to Lifetime Fitness, a 24hour gym that sells 70$ single memberships. They have a service where they buy your groceries and have it waiting in the room when you get back. They also... More 

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Thank you for taking the time to review your stay with us. We appreciate the opportunity to be of service to you and are happy you found us as your home away from home. We look forward to being of service to you in the future and hope you have a great week. More 

Cary, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 of 5 stars Reviewed September 25, 2014

Very disappointing. Room (133) was extremely musty. First time ever, in years of travelling, asked to be reassigned to another room. Room was not cleaned today, not very pleasant. Reception desk clerks were all very pleasant. Breakfast was good. The morning attendant was very friendly.

Was this review helpful? Yes
john p, General Manager at Residence Inn Raleigh Cary, responded to this review

Please accept our sincere apology for the odor issue you encountered during your stay with us. We will make sure to address that room immediately to resolve and eliminate the odor issue. I do want to thank you for bringing this to our attention and also for your kind comments about our staff. I will make sure to pass these... More 

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