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Embassy Suites Raleigh - Durham/Research Triangle

#9 of 22 Hotels in Cary
Certificate of Excellence
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201 Harrison Oaks Boulevard, Cary, NC 27513
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Best prices for: 1 room 1 guest
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Embassy Suites Raleigh - Durham/Research Triangle
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Embassy Suites Raleigh - Durham/Research Triangle
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431 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Williamston, South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I booked embassy suites because we like the service we always get. When I booked the site said the pool would be opened back up before our stay so I didn't think anything of it. We arrived late so I didn't even inquire about the pool. The next day I saw a pool closed sign up and asked at the... More 

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Hollywood
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel many times over the last 10 years. It is getting a little shop worn... The service and price for value is great. The problem I had was the WiFi service in the Mtg rooms was not a secure portal and it triggered a fraud report with my Brokerage house who then shut down access... More 

Review collected in partnership with Embassy Suites Hotels

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Easton, Pennsylvania
Contributor
16 reviews 16 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel is clean and I love the complimentary breakfast every morning which is standard at Embassy Suites. But for those who have never stayed here before, it is a full breakfast including omelets made to order. The rooms are huge (it's a suite after all) and always clean. I would highly recommend for anyone on business or even families. Oh... More 

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear JohnS67: Thank you for choosing our hotel for your business visit. I am very proud of my housekeeping team. They work hard to make sure that we are very clean all the time. The complimentary cooked to order breakfast is a favorite of all of our guests. On a nice Spring day the walk to SAS is really a... More 

Arden, NC, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I highly recommend this hotel in every aspect; cleanliness, helpfulness of all staff I engaged with, excellent meeting rooms and luncheon food, clean restrooms, location, very courteous front desk staff & reservations people.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Sharon M Thank you for your staying with us and your very nice comments. Our service team really enjoys seeing you enjoy yourself. Our culinary is at the top of the market and has been there for many years. I'm delighted that your stay went so well. Thank You Russ Smith General Manager More 

charlotte, United States
1 review
5 of 5 stars Reviewed 1 week ago

I am impressed with the size and quality of the room. Hotel staff was very attentive. Room was very clean and nicely decorated. Well Done!!! The hotel provided chauffeur service to and from my training location.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Wyne I: Thank you for staying with us for your training in the area. Our service team is just the best. I'm glad that the shuttle worked out well for you. I hope to see you back on a future training or any other stay. Thank You Russ Smith General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

The hotel is very conveniently located, with shuttles to the airport. The grounds are behind a shopping area with restaurants and a huge Bass Pro. We felt more like we were being pampered at an all inclusive resort, than just a place to stay. The rooms furnishings are not new, and need a facelift, but the staff more than makes... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear 697janiceg: Thank you for choosing us for your recent stay and your very nice comments. I am very proud of our service team. We aim to "pamper" all of our guests. I hope to see you on your next visit to the area. Thank You Russ Smith General Manager More 

Senior Contributor
49 reviews 49 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Got in late, room was ready and comfortable. Service was good. Nothing special to say about the place, except that I enjoyed my stay. They had a free breakfast that was reasonably good and a happy hour with free wine and appetizers that were also decent.

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Celtickirk: Thank you for choosing our hotel for your recent business trip. Hopefully, next time if your arrival is earlier you will have a chance to enjoy more of the hotel and surrounding area. I hope to see you on your next visit to the area. Thank You Russ Smith General Manager More 

Mooresville, United States
1 review
5 of 5 stars Reviewed 1 week ago

I stayed here for a 1/2 marathon I did in the area and the expo was here. The hotel was so clean, very open and updated. Room was spotless,plenty of elevators and quiet at night even with all the runners.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Lou H: Thank you for choosing our hotel for your marathon stay. I'm glad that the hotel worked out well for you. Thank you for your comments on the cleanliness and openness of the hotel. I hope that you were able to join us for the Italian pasta/carb dinner on Saturday night in the dining room. We host this... More 

1 review
5 of 5 stars Reviewed 1 week ago

This hotel was a pleasant surprise. I stayed here because it was the host hotel for a half marathon I ran, and the entire experience was great. They had late checkout and early 4:30 am breakfast for the runners, which far exceeded my expectations. The quality of the room service foot was excellent, and the complimentary breakfast buffet was great.... More 

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear L196PDlorim: Thank you for staying with us for your marathon. We understand the unique needs of your group and were glad to flex our services. I look forward to seeing you next year and good luck to you on your run. Thank You Russ Smith More 

Harrisburg, North Carolina, United States
Top Contributor
90 reviews 90 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Older Embassy Suites. I stayed one night for business and it was just "ok." The managers reception is nice, no issues there. The rooms show their age a bit. HVAC in the room is very poor. We had a fire alarm that night (around 11pm) which was bothersome too. Further, next day at our meeting, the meeting room felt like... More 

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Steven B: Thank you and your conference for staying with us. I appreciate your feedback. We continously improve our hotel with the use of all feedback. I am sorry that the AC in your meeting space was not doing the job. We are not the newest hotel in the market. For that reason we work hard being friendlier, cleaner... More 

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