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All 22 Cary hotels

Embassy Suites Raleigh - Durham/Research Triangle

3.5 of 5 Hotel   |   201 Harrison Oaks Boulevard, Cary, NC 27513
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83%
Ranked #7 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
christinewG5410XC
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317 people have reviewed this hotel

Traveler rating
    171
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
1 review
4 of 5 stars Reviewed yesterday NEW

Whenever you are in the Cary, NC, Raleigh, NC or The Research Triangle Park Area...This is the place to stay. The buffet breakfast food was great (grits needed some salt and pepper) and the Manager's reception snacks and drinks were on point. Staff are very friendly and courteous and really know their stuff. I arrived earlier than expected but had... More

Review collected in partnership with Embassy Suites Hotels

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West Babylon, New York
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

This property has gone down hill since last year. From the moment we tried to enter the hotel through defective doors it was one bad thing after the other. Discourteous front desk personnel, prior arrangements not honored, rooms with faulty tub drains, appliances not working (refrig., phone), terrible food and service. No quality control - ice machine not working on... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear megah118: Thank you and your group for choosing our hotel for a repeat event. Our hotel is not the newest in the market. For that reason we strive to be better maintained, cleaner and friendlier than the others. I am sorry that we did not deliver that service promise in your case. I hope you give us another chance... More

Roanoke, United States
1 review
5 of 5 stars Reviewed 1 week ago

Check-in was fast. Rooms were great. Amenities were super. Great location. I would never stay anywhere else. It's convenient to all the sites and golf courses I played. The hospitality and the respect I received was like no other.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Elton H: Thank you for choosing us for your golf vacation. You're right, there are some great courses in our area. Thank you for the very kind comments on the service and respect you were shown. I hope to see you on your next golf trip to the area. Thank You Russ Smith General Manager More

Tempe, Arizona
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My room was clean, comfortable, and spacious. The AC was able to keep up with the humid NC summer. Only knock is that the mattress was a little thin and too firm, but I would definitely stay here again.

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Jim P: Thank you for your very nice comments and review on our hotel. Yes, we are only minutes away from the airport. I am delighted that your suite worked out for you. I hope to see you on your next visit to the area. Thank You Russ Smith General Manager More

illinois
Top Contributor
123 reviews 123 reviews
38 hotel reviews
143 helpful votes 143 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Just back from our second stay at an Embassy Suites this month. Sigh - I loved the early 90's but hotels have come so far since then. Everything about this places screams flash back - dated décor, plastic plants, rustic air conditioning systems that sounded like aircraft engines and didn't provide cool air, musty smells, dirty windows, fake green granite,... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear siestaclaud: Thank you for being a "Top Contributor" with TripAdvisor. I am sorry that we disappointed you on your recent stay with us. We are not the newest hotel product in the market. For that reason, we strive to be cleaner, friendlier and well maintained. I am sorry that we missed for you. I will use your comments to... More

Montreal, Canada
1 review
4 of 5 stars Reviewed 2 weeks ago

Good location for activities in Cary-Raleigh, as long as you have a car. Suites are clean; ventilation is noisy but everything else is good, including breakfast and the manager's reception (free drinks between 5:30 and 7:00 PM). Good service and value for money.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Jean Pierre V: Thank you for your very complimentary review. This Embassy Suites is located centrally to "The Triangle". So travel to any corner is convenient and the RDU airport is minutes away. Thank you for the nice comments on housekeeping. We have a great team of ladies in that department. Thank You Russ Smith General Manager More

Danvers, MA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My family stayed at the Embassy Suites in Duraham NC. It was a wonderful stay. The rooms were spacious, the breakfast was plentiful and the employees could not have been more helpful. The pool is clean and there are tennis courts and a basketball net which kept our boys very busy. The managers cocktail hour was also a pleasant surprise.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Christine B: Thank you for your very nice comments on our hotel. Embassy Suites is a great choice for families. We added some extra activities with the basketball and tennis courts. The cooked to order breakfast and reception are always great value add-ons. I hope to see you on your next visit to the area. Russ Smith General Manager More

Ft. Washington, MD, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay, as usual, at Embassy Suites, was very pleasant. When in the area, we choose this hotel for its service, cleanliness and attention to detail. The food is very good and food service manager makes everyone feel welcome by conversing with guests at the tables before and after the food is served. The hotel manager is very professional and... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Lenward H: Thank you for your loyalty to our hotel and for the very complimentary review. We are very proud of the service culture of our hotel. Jamey the Restaurant Manager loves to chat up the guests. He really enjoys seeing you enjoy your stay experience. I hope to see you again on your next visit to the area.... More

Winston Salem, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

very good suite and service, amenities include good hot breakfast, happy hour and snacks/sodas/fruit available, clean and generally quiet (some noise from Fri eve party?), easy access location for Raleigh-Durham-Chapel Hill, nearby restaurants (Bonefish Grill, Asian, others)

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Annette H: Thank you for staying with us and for your very nice comments on the value-adds that come with an Embassy Suites. I'm glad that you had a chance to sample the nearby restaurants. We have everything from Five Diamond to Fast Food within a short distance of the hotel. Thank You Russ Smith General Manager More

Simpsonville
1 review
5 of 5 stars Reviewed 5 weeks ago

We enjoyed our stay very much. The staff went above and beyond their duty to make our stay perfect in everyway. Breakfast has many choices and evening reception was a great way to relax and visit with friends and family staying there also. I would stay here again without hesitation.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Delina J: Thank you for choosing us as your home away from home. Thank you for your very generous comment on breakfast and the evening reception. Most importantly, your comment on service being "beyond duty" was great. I will use your remarks to thank our service team that make all of this happen for our guests. Thank You Russ... More

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Additional Information about Embassy Suites Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Durham/Research Triangle 3.5*
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#2 Romantic Hotel in Cary #4 Family Hotel in Cary #6 Business Hotel in Cary
Hotel Class
Number of rooms
273

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