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All 21 Cary hotels

Embassy Suites Raleigh - Durham/Research Triangle

3.5 of 5 Hotel   |   201 Harrison Oaks Boulevard, Cary, NC 27513
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Ranked #4 of 21 hotels in Cary
Certificate of Excellence 2013
A recent review
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281 people have reviewed this hotel

Traveler rating
    151
    80
    31
    14
    5
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63
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Paget, Bermuda
1 review
4 of 5 stars Reviewed yesterday NEW

Typical Embassy Suites. Clean and classy. Fairly quick shuttle service from hotel. Breakfast was great with made to order omelets and a variety of baked goods. Very disappointed to find out wifi was not included when paying over $200 a night to stay and am an HHonors member.

Review collected in partnership with Embassy Suites Hotels

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Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

nice big room. prompt service. just that the corridor outside the room is like a public balcony. it runs across all rooms, so u hear ppl talking, walking all the time. not really sound proof. except for that, good location and good breakfast..

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear amit_arora76: Thank you for staying with us and for your nice comments on our hotel. I am sorry for the noise from the guests in the hotel during your stay.We provide private security when the hotel is forecasted to be busy with large groups.I will speak to our security people about your experience. I'm sure that we could have... More

Ruther Glen, Virginia, United States
Top Contributor
58 reviews 58 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

When you arrive, your wonder what the heck was he talking about. And that's what is so odd. The lobby is awe inspiring. A wonderful space. Restaurant and bar area are great. Soaring ceiling babbling brook, crazy beautiful. Now the room was large, clean and well appointed. Then you go into the bathroom and you'll utter,"eeeeeew"! Black mold at the... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Brian A: Thank you for staying with us and your very nice comments on our hotel. I am sorry that the bathroom in your room obviously needs detailing. I will attempt to locate it and provide the needed service. I hope to see you on your next visit to the area. Thank you Russ Smith General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 5 days ago NEW

The title of this review should say it all. However, lest go through teh list of issues with this cesspit by category Decor and Upkeep: Peeling wall paper in the rooms and hallways Cleanliness: Unclean shower drains, moldy smells in most of the rooms I have stayed in. No known by my companies employees as the germ factory. Equipment: Ac's... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear MOrLain: I am very sorry that our hotel disappointed you. We are not the newest hotel in the market, for that reason we work hard to provide friendly service, clean rooms and a well maintained facility. I am sorry that we failed in your case. Brand Inspections, local Health Inspections and a contracted health inspection service all score our... More

Chicago, United States
1 review
5 of 5 stars Reviewed 1 week ago

The all you can eat cooked breakfast was marvelous each day, and there was a happy hour with wine and snacks each day all included in the low price. In addition, the rooms were suites with two televisions and a mini-bar, including microwave and refrigerator. There was a free shuttle from the airport, and the convention rooms were never too... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Deborah Z: Thank you and your group for picking our hotel for your conference. We are very proud of our culinary team that bring you breakfast and great dining room and banquet food. I could not have said it better myself. All two room suites, complimentary cooked to order breakfast, complimentary evening reception with snacks all in a value... More

Clemmons, United States
1 review
5 of 5 stars Reviewed 1 week ago

I had a wonderful stay at the Embassy Suites in Cary, NC. I was there for a chess tournament hosted by the Embassy Suites. I was treated extremely well by all the staff and they were truly glad I chose to stay with them. The suite I stayed in was wonderful and was always very clean and comfortable. Also, the... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Edward T: Thank you and your group for choosing our hotel for your tournament. I am delighted that you enjoyed the hotel, cooked to order breakfast and the service team. They really do enjoy seeing you enjoy your visit with us. I hope to see you and your group on the next opportunity. Thank You Russ Smith General Manager More

Hartsville, South Carolina
Top Contributor
62 reviews 62 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I stayed here one night for a business trip. The hotel is slightly dated but is clean and safe. The staff is very nice and helpful. The rooms are large and comfortable. I have nothing but positive things to say. I would stay here again for business - or when traveling with my children!

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear FunTravelingAround: Thank you for choosing our hotel as a home away from home while on business. I hope to see you back some day while in the area with your family. Thank you for the nice review. Regards Russ Smith General Manager More

Fort Myers, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The rooms were very clean, the staff was very polite and the breakfast buffet was great. My family stayed at the hotel because of the USA Baseball Tournament. The rates were a little high, but the hotel definitel met all of our expectations. The only thing that needs to improve is the wifi in the rooms. I kept getting bumped... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dan T Thank you and your family for staying with us for a USA Baseball event. Good luck to you in your career. You are among the top select players in the country. I am delighted that the hotel worked out so well for you. The complimentary cooked to order breakfast and suites are a great combination for families. I... More

Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here in January 2014 for a science fiction convention. The staff seemed a bit preoccupied. It took about 20 minutes to get checked in even though there was no line. This seemed to be the theme of the weekend with staff. The bartender handling the Manager's Evening Reception was on the rude side. Pluses: The rooms are lovely.... More

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Torene3: Thank you and your group for choosing our hotel. I am sorry that our staff were inattentive to you. I am glad that our guest suites amenities and complimentary cooked to order breakfast worked out well for you. I hope to see you and your group back next year. Thank you Russ Smith General Manager More

Lawrenceville, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

The Embassy Suites in Cary, NC has a very nice staff and rooms. I attended a meeting there recently; everything was very professional and well done. I was very impressed with the staff, as they had several groups staying at the hotel while I was there for my meeting as well. They were quick to answer questions and very helpful.... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Cynthia G Thank you and your group for choosing our hotel. I am delighted that the conference went so well. Thank you for your comments on our service team. I am very proud of them and the service that they deliver day in and day out. I hope to see you on your next visit to the area. Regards Russ... More

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Additional Information about Embassy Suites Raleigh - Durham/Research Triangle

Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Cary
#5 Family Hotel in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Durham/Research Triangle 3.5*
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