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All 22 Cary hotels

Embassy Suites Raleigh - Durham/Research Triangle

3.5 of 5 Hotel   |   201 Harrison Oaks Boulevard, Cary, NC 27513
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83%
Ranked #7 of 22 hotels in Cary
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
silverwings1000 fayetteville
  • Reviews (327)
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327 people have reviewed this hotel

Traveler rating
    176
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
fayetteville
Contributor
19 reviews 19 reviews
19 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Absolutely flawless experience that encouraged me to write a positive review for this hotel and their wonderful staff. Everything they do is centered around treating you well and from my experience, anything you would require they will do their best to accommodate you with respect and a good attitude. I would rather stay here than most hotels I have experienced... More

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear silverwings1000: Thank you for choosing us and for your very generous and gracious comments on our hotel. Josh is our Front Office Manager. He leads an AMAZING service team at our desk. Any one of them will do all that they can to Make It Right for you while you are with us. I hope to see you on... More

Greenville, North Carolina
Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I recently stayed here as part of a Baha'i youth conference on volunteerism and community building that was also held at this hotel. From the rooms to the food to the quality of the conference rooms, Embassy Suites simply could not have provided a better experience. The suites themselves are spacious, clean, and stocked with everything you might need. Everything... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Shelly T; Welcome to Embassy Suites and welcome to our Embassy Suites Hotel. Thank you and your group for selecting our hotel. What a great match up of facility, local amenities and services for your group. I am delighted that it worked out so well for you. The hotel is located near I-40 but in a park-like setting. There... More

Nampa, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

We couldn't be more happy with our stay at Embassy Suites! Most beautiful, and accommodating hotel you could ever ask for! HIGHLY recommend in every way!!! :) Customers for life!!! <3 The breakfast was AMAZING!!! The happy hour from 5:30-7:30 was unbelievable! Our baseball boys got a little restless, and went out and discovered the basketball court, and started a... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Kyndal F: Thank you and your organization for choosing our hotel. We are very proud to be the home hotel for USA Baseball. I am delighted that the boys had fun on our basketball courts. What a great way to finish up the day with a group of athletic young men. Thank you for your very gracious comments on... More

Raleigh, NC
Top Contributor
123 reviews 123 reviews
41 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 1 week ago

We recently stayed at this Embassy Suites. It like most Embassy Suites had nice rooms and a nice breakfast buffet. I often stay at Embassy Suites as they are consistent in service and comfort, and this one is no exception. The location off of Harrison is good for RTP, Cary, and Raleigh. It is close to Bass Pro Shop, Ruth... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Gregory M: Thank you for choosing our hotel and for being a TripAdvisor Top Contributor. We are proud of the service team and I am delighted that they made your stay all the better. We are located conviently to the RDU airport, I-40 and walking distance to a great many varied dining choices. I hope to see you on... More

Fayetteville, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Excellent stay if you disregard the fact that housekeeping cleaned my room and took my soft drink from the mini-fridge before I had checked out. From now on I will remember to leave a do not disturb sign hanging on the doorknob until I actually check out. Then maybe housekeeping will stay out. Oh and the pillows were too small... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Heather K: Thank you for staying with us. I apologize for the suite attendant removing your soda before you had vacated the room. We ask them to leave any guest item until all of personal belonings have been removed by the guest. You will glad to know that we will be changing out all of our pillows by year... More

Rockingham, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed on a business occasion. Unable to take advantage of, but nonetheless aware of, great amenities. The breakfast alone is worth the stay. Multiple TVs, privacy areas within the suite, and comfortable attractive lobby and dining area. All top choice.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Haywood W: Thank you for staying with us on your recent corporate visit. Thank you very much for your great rating and comments on the suite and amenities. Embassy Suites is a great value buy for corporate travelers and the room is very functional as an office on the road. I hope to see you on your next visit... More

1 review
2 of 5 stars Reviewed 2 weeks ago

Breakfast meats all placed in same dishes, Breakfast items not labeled. Not friendly to those that have dietary restriction, food allergies, or health restrictions. Not enough staff to keep the tables clean during breakfast in the large eating area. Banquet item not prepared as ordered.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear 331abdulz: Thank you for staying with us. I am sorry that we disappointed you with our breakfast offerings and service. I will use your comments with our food service teams to improve all guest experiences in the future. Thank you for writing. Russ Smith General Manager More

Manassas, Virginia
1 review
5 of 5 stars Reviewed 3 weeks ago

Lorie / Jordan / Santos / Kevin / Jamey I can’t thank you enough for the experience that we had at the Embassy Suites. Everything from the food, staff, accommodations and total feel of the weekend was amazing. For the culmination of the 18 months of planning to all come together without a hitch at your facility is a credit... More

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Mr. Purvis: First, thank you for selecting our hotel to host your family reunion. We understand how important these events are for you and your great family. We know that we play a key role in your memories and it is always our goal to be sure that those memories are warm and fun. Thank you for your comments... More

Boston, Massachusetts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

the hotel 'sits' an exit from the airport and close enough to the highway to allow excellent access to all local businesses, downtown, airport. the hotel itself is making excellent efforts to make guest happy - free and comprehensive BF; gym; friendly staff.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear HB2020_13: Thank you for choosing our hotel as your home away from home. Thank you for your comments on the hotel's convenient location. The hotel provides easy access to RDU airport I-40 and is centrally located to the "Triangle". We are very proud of our service team. Thank you for your kind comments on their efforts. Thanks Russ Smith... More

New York City, New York
Top Contributor
68 reviews 68 reviews
18 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had a 1 BR suite on the 6th floor. As soon as we walk in, we've noticed the room had cigaret smells although it was supposed to be a non-smoking room. The living room area was roomy: There were a couch, chair , TV, full dining table & chairs and kichenet (sink, small fridge, microwave). The bedroom was roomy... More

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Blueskylover2014: Thank you for staying with us. I am sorry that there was cigarette ordor in a non-smoking room. We try to catch that and we have equipment and procedures to remove the odor when it happens. I hope to see you on your next visit to the area. Thank You Russ Smith General Manager More

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Additional Information about Embassy Suites Raleigh - Durham/Research Triangle

Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Phone Number:
Location: United States > North Carolina > Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Durham/Research Triangle 3.5*
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Also Known As:
Embassy Suites Cary
Cary Embassy Suites

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#4 Romantic Hotel in Cary #5 Family Hotel in Cary #6 Business Hotel in Cary
Hotel Class
Number of rooms
273

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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