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All 21 Cary hotels

Embassy Suites Raleigh - Durham/Research Triangle

3.5 of 5 Hotel   |   201 Harrison Oaks Boulevard, Cary, NC 27513
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83%
Ranked #5 of 21 hotels in Cary
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed yesterday
HillbillyMermaid Tennessee
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284 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tennessee
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed yesterday NEW

I ended up at the Embassy Suites for 5 nights after another hotel I was confirmed at overbooked. I was traveling to the Duke area with a teenager on a medical trip. We felt very much at home : The hotel has nice water features in the atrium ...little water falls, creek, bridge etc. Enjoyed the fitness room which was... More

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1 review
4 of 5 stars Reviewed 2 days ago NEW

Nice hotel as usual with Embassy Suites. Breakfast is worth paying more and the kids love it and can go by themselves while we sleep in. No free WiFi (for non-Hilton Honors members) for this level of hotel and pricing seems like a mistake in 2014.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear 993patrickw: Thank you for staying with us with your family. Embassy Suites is a great value for families. The two room suites, complimentary cooked to order breakfast and complimentary reception make it a family choice for many travelers. Free wifi is available for Hilton Honors Gold and Diamond level. We also have a 24 hour business center in the... More

Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

I always think Embassy Suites provide a great deal, and this was a typical Embassy Suites. Comfy, large room, great breakfast, nice complimentary happy hour makes it a great choice for a business stay. I had no issues, but hate that Wifi is not included in the rooms for free. I would stay there again, though.

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Christine A: Thank you for being a Senior Contributor and thank you for choosing our hotel for your home away from home on business travel. I appreciate your very kind comments on the suite size and complimentary services. Hilton Hhonors Gold and Diamond level recieve free WIFI systemwide. We also provide free internet access with our withour your own... More

Paget, Bermuda
1 review
4 of 5 stars Reviewed 1 week ago

Typical Embassy Suites. Clean and classy. Fairly quick shuttle service from hotel. Breakfast was great with made to order omelets and a variety of baked goods. Very disappointed to find out wifi was not included when paying over $200 a night to stay and am an HHonors member.

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear BermudaSkiBum: Thank you for staying with us and for your very nice comments on our complimentary cooked to order breakfast and shuttle service. I am glad that you are a Hhonors member. WIFI is complimentary with Gold and Diamond status. We also offer complimentary WIFI in our business center which is open 24 hours a day just off of... More

Philadelphia, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

nice big room. prompt service. just that the corridor outside the room is like a public balcony. it runs across all rooms, so u hear ppl talking, walking all the time. not really sound proof. except for that, good location and good breakfast..

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear amit_arora76: Thank you for staying with us and for your nice comments on our hotel. I am sorry for the noise from the guests in the hotel during your stay.We provide private security when the hotel is forecasted to be busy with large groups.I will speak to our security people about your experience. I'm sure that we could have... More

Ruther Glen, Virginia, United States
Top Contributor
58 reviews 58 reviews
17 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 1 week ago

When you arrive, your wonder what the heck was he talking about. And that's what is so odd. The lobby is awe inspiring. A wonderful space. Restaurant and bar area are great. Soaring ceiling babbling brook, crazy beautiful. Now the room was large, clean and well appointed. Then you go into the bathroom and you'll utter,"eeeeeew"! Black mold at the... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Brian A: Thank you for staying with us and your very nice comments on our hotel. I am sorry that the bathroom in your room obviously needs detailing. I will attempt to locate it and provide the needed service. I hope to see you on your next visit to the area. Thank you Russ Smith General Manager More

Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

The title of this review should say it all. However, lest go through teh list of issues with this cesspit by category Decor and Upkeep: Peeling wall paper in the rooms and hallways Cleanliness: Unclean shower drains, moldy smells in most of the rooms I have stayed in. No known by my companies employees as the germ factory. Equipment: Ac's... More

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear MOrLain: I am very sorry that our hotel disappointed you. We are not the newest hotel in the market, for that reason we work hard to provide friendly service, clean rooms and a well maintained facility. I am sorry that we failed in your case. Brand Inspections, local Health Inspections and a contracted health inspection service all score our... More

Chicago, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The all you can eat cooked breakfast was marvelous each day, and there was a happy hour with wine and snacks each day all included in the low price. In addition, the rooms were suites with two televisions and a mini-bar, including microwave and refrigerator. There was a free shuttle from the airport, and the convention rooms were never too... More

Review collected in partnership with Embassy Suites Hotels

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EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Deborah Z: Thank you and your group for picking our hotel for your conference. We are very proud of our culinary team that bring you breakfast and great dining room and banquet food. I could not have said it better myself. All two room suites, complimentary cooked to order breakfast, complimentary evening reception with snacks all in a value... More

Clemmons, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a wonderful stay at the Embassy Suites in Cary, NC. I was there for a chess tournament hosted by the Embassy Suites. I was treated extremely well by all the staff and they were truly glad I chose to stay with them. The suite I stayed in was wonderful and was always very clean and comfortable. Also, the... More

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear Edward T: Thank you and your group for choosing our hotel for your tournament. I am delighted that you enjoyed the hotel, cooked to order breakfast and the service team. They really do enjoy seeing you enjoy your visit with us. I hope to see you and your group on the next opportunity. Thank You Russ Smith General Manager More

Hartsville, South Carolina
Top Contributor
66 reviews 66 reviews
11 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night for a business trip. The hotel is slightly dated but is clean and safe. The staff is very nice and helpful. The rooms are large and comfortable. I have nothing but positive things to say. I would stay here again for business - or when traveling with my children!

Was this review helpful? Yes
EmbassyCary, General Manager at Embassy Suites Raleigh - Durham/Research Triangle, responded to this review

Dear FunTravelingAround: Thank you for choosing our hotel as a home away from home while on business. I hope to see you back some day while in the area with your family. Thank you for the nice review. Regards Russ Smith General Manager More

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Additional Information about Embassy Suites Raleigh - Durham/Research Triangle

Also Known As:
Embassy Suites Cary
Cary Embassy Suites
Address: 201 Harrison Oaks Boulevard, Cary, NC 27513
Phone Number:
Location: United States > North Carolina > Cary
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Cary
#5 Family Hotel in Cary
#5 Business Hotel in Cary
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Raleigh - Durham/Research Triangle 3.5*
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