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Hawthorn Suites by Wyndham Raleigh

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1020 Buck Jones Road, Cary, NC 27606
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Hawthorn Suites by Wyndham Raleigh
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Hawthorn Suites by Wyndham Raleigh
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302 reviews from our community

Traveler rating
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    47
    25
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Omaha, Nebraska
Top Contributor
58 reviews 58 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The large room, as part of Hawthorn Suites, had more than the usual hotel room: a kitchen area with full-size refrigerator, microwave, and stove. I didn't need to use the kitchen since I took advantage of their breakfast buffet, complete with a waffle maker as well as the usual coffee, juice, breads, bananas, etc. The breakfast was one reason why... More 

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Charleston, South Carolina
Top Contributor
135 reviews 135 reviews
26 hotel reviews
90 helpful votes 90 helpful votes
3 of 5 stars Reviewed 1 week ago

This is the second time we have stayed at this hotel. We enjoyed our experience the first time as far as cleanliness of the room, quietness, great breakfast, nice shower, etc. However, both times we have thought the front desk service was awful! If you have a question or special need, one person will tell you one thing and then... More 

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes 1
Jennifer P, Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Hello Mandi M, Thank you for following up with us, we appreciate you addressing the concerns you experienced at our location. I have taken a good amount of time cautiously evaluate this review, and provide recourse in regards to your concerns. In direct reference to the subject line, “Never anyone at the front desk”, I do understand that as it... More 

Raleigh, North Carolina
1 review
5 of 5 stars Reviewed 1 week ago

Purnell made sure my stay was great and went over and beyond with customer satisfaction.

Review collected in partnership with Hawthorn Suites by Wyndham

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Jennifer P, Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear Matthew S, Thank you for letting us know about your stay, we appreciated your positive energy! Me, and the team here at Hawthorn Suites by Wyndham Raleigh look forward to seeing you in the near future. Make sure you bring those credentials and you will be able to optimize every time, your business is much appreciated. Give the family... More 

Danville, Virginia
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Quiet hotel couldn't even tell other guest were there. Complimentary breakfast was great. Staff friendly! Room was very clean. Comfortable night sleep. Can't wait to stay here again. Hotel located close to shopping area and restaurants.

Was this review helpful? Yes
Jennifer P, Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Dear d434qte, With much delight I just wanted to express my deepest gratitude for such a rewarding review. We appreciate your kind words regarding your stay here at our location. Our staff will be absolutely elated when they catch wind of this tremendous response. We hope to see you again soon down the road. Be well, Purnell Vick Operations Manager... More 

Charlotte, North Carolina
1 review
1 of 5 stars Reviewed 2 weeks ago

This was an awful stay. Our sink and toilet both backed up. When we arrived, I noticed water in the sink, but I turned on the disposal and the water went right down so I thought maybe the previous occupant simply had forgotten to run the disposal. Then as the day continued and the following day, the water kept rising... More 

Review collected in partnership with Hawthorn Suites by Wyndham

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Jennifer P, Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Hello Audrey R, First off let me apologize for the multiple short comings to you encounter, we've already broke ground on getting them resolved. It’s my wish to have you back our hotel to better demonstrate our best example of guest service recovery. We appreciate your feedback; because of it were a better hotel. Safe travels to you and yours!... More 

Ocean View, Delaware
1 review
5 of 5 stars Reviewed 2 weeks ago

The staff at the hotel were very helpful and courteous during our stay. the breakfast was better than any complimentary breakfast we've had. They stocked it with a large assortment of choices, and the attendant was very professional and courteous.

Review collected in partnership with Hawthorn Suites by Wyndham

Was this review helpful? Yes
Jennifer P, Manager at Hawthorn Suites by Wyndham Raleigh, responded to this review

Hello Dorothy S, Thank you for such a graceful review of Hawthorn Suites by Wyndham Raleigh, we truly appreciate guest like you! In regards to the staff and our breakfast, we have a tremendous amount of pride in these regions of our hotel. It is our objective to see the team conveys positive energy every day, we wish to directly... More 

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