I have been a loyal customer of this Chain of hotels and in particular the Cary Homewood Suites for 4 years. During my last stay I was shocked at the state of the rooms ( missing remotes that will not be replaced untill you call 3 times in 2 days, fridge not making ice, window rushing in rain water, in... more

The Hotel was beautiful !! When we arrived after a 15 hour trip, we where told that our room was not available. Trust me I was not very happy about that !! But, they told me that they would put me in a bigger suite for less money. I was totally shocked!! I am not use to Hotels going out... more

Other than to say that the other reviews complimenting the facilities and the rooms are correct, I am focusing on the customer service in this review. It was excellent. Here's my story. The freeways around Raleigh and Cary are confusing. They have many numbers on the same road, sometimes the same direction is described as both North and West or... more

I stayed at the Homewood Suites for a night before flying out of RDU. It's a very nice hotel about 25 minutes from the airport. The night that we were there they were having a complimentary manager's reception with food and drinks. I heard from other guests that that have a great breakfast, but our flight was too early to... more

If you want clean, then this is the place to stay. My daughter and I had a one bedroom suite for 5 nights and couldn't have been happier with the room and service. For smokers rooming with a non-smoker, the first floor suites that have french doors leading directly to the pool area are so convenient. The smoker can just... more

I needed a hotel last minute in the Cary area and had tried other properties like the Embassy, Hampton, etc....yet they were all booked full. Called the Homewood and they said they had one 2 room Suite for 239.00. I needed the place and didn't want to stay in a Red Roof (or similar), so I sucked it up. I'm... more

The women at the front desk definitely need to work on their customer service skills - not the friendliest or most helpful. As a matter of fact, one of them got into a heated argument the next morning with one of the guests which is always interesting to watch. I believe this guest ended up checking out immediately thereafter &... more

Where to start, we were arriving late, and deliberately phoned to let the hotel staff know of our late arrival, so as there would be no problems whatsoever. We were told all was well, we even double checked as a precaution. Upon arriving at 12:30 a.m. after a long drive, we were given a room to find out it was... more

My daughter and I stayed at the Homewood Suites in Cary, NC this past weekend to attend a wedding in Cary. I booked the hotel through Priceline and couldn't believe the great deal I received, so I was a little worried as to what the actual hotel experience would be like. The hotel is located right off of State Route... more