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Homewood Suites by Hilton Raleigh/Cary

#8 of 22 Hotels in Cary
Certificate of Excellence
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100 MacAlyson Court, Cary, NC 27511
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Homewood Suites by Hilton Raleigh\/Cary
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295 Reviews from our TripAdvisor Community

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Traveler rating
    153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Knoxville, TN, United States
1 review
2 of 5 stars Reviewed 1 week ago

Hotel shabby. Staff very courteous and friendly. With some work this could be a very nice property. Shower curtain rod drooped down 4 inches. Floors were not clean. Carpet needed vacuum and shampoo. Parking spaces limited.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Richard B, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel in regards to the cleanliness and age. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. We are excited to let... More 

charlotte, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a little older and be aware when booking that they have non-suite rooms as well which are pretty small. However, the service, cleanliness, quality of food and friendliness of the staff makes up for it in full. Great hotel for the price.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Vladina, Thank you for your review of our hotel and 5 star rating. Although we are older we are happy to inform you that we will be undergoing a complete renovation beginning in January. I hope you will be able to come see our new and improved hotel. In the meantime we will continue to keep the hotel clean... More 

Freehold, New Jersey
1 review
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our recent visit to Apex, NC. Location was convenient, breakfast was quite good, but coffee in the thermal carafes could have been better quality. Sofa was uncomfortable to sit/relax on and closet was quite small. Overall, we were very satisfied with this hotel.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Marianner, Thank you for staying with the Homewood Suites Cary and for your 4 star review. I am glad you had a pleasant stay. We will have brand new sofa beds in the first quarter of 2016 that will hopefully be more comfortable. Again thank you for your review we look forward to seeing you again when you visit... More 

Rocky Mount, North Carolina
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The moment you walk inside the Cary Homewood Suites property you can see and feel an upgraded way you are treated as a guest. Leading the outstanding customer service team is Mr. Travis Huff who exemplifies a caring and relentless work effort for your satisfaction. This royal treatment will have you return even after a business trip knowing your family... More 

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Jim, Thank you for such a wonderful review of our hotel. I am glad that Travis was able to accommodate you and exemplify customer service at its best. We look forward to seeing you again soon. Kind Regards, Kevin Rooney General Manager More 

Kasson, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

My reservation problem was not initially handled in a courteous manner by the desk personnel. Two months prior to my arrival I called the hotel directly and made a three week reservation for a king size, poolside, balcony suite for a training class I was attending. Upon arrival, I was told no room matching my criteria was currently available even... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear William T, Please allow me this opportunity to apologize for the inconvenience you experienced with your stay at our hotel. I appreciate your taking the time in writing a review and of advising us of your dissatisfaction which is the first step towards improvement of our services. The Homewood Suites is committed to providing our guest with the highest... More 

Bowie, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Simply put....you cannot go wrong staying at Homewood Suites in Cary! The suites are spacious, nicely furnished, and clean. We also had breakfast each morning, which was also satisfactory. The only issue is that they had 1 waffle iron for all guests, which made for a long line. They need to add another waffle iron so that guests would not... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Sharon K, Thank you for your recent review of our hotel. I am happy that you enjoyed your stay and our staff was able to accommodate you. I am happy to let you know that we have since installed a second waffle maker to make the line move a little quicker. We look forward to seeing you again soon.... More 

Winston Salem, North Carolina
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I was please with how quickly everything ran for check-in. I just picked up my room keys and went straight to the room. The location was a little strange but it keeps you out of the traffic. Very quiet. The breakfast was great. Staff was very friendly. Will definitely stay here again.

Review collected in partnership with Homewood Suites by Hilton

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Clover, South Carolina
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We would recommend this hotel to everyone. Not only is it beautiful to look at with the huge fireplace in the lodge area but the rooms are spacious and the beds are very comfortable. The general manager Kevin Rooney and his staff made us feel right at home. They are friendly and efficient. Our every need was met. Our stay... More 

Was this review helpful? Yes
Level Contributor
2 reviews
4 of 5 stars Reviewed July 19, 2015

This hotel was chosen as the location for our, three day, 2015 Family Reunion. This year there were about 100 of us. Marie Flynn and ALL of the hotel staff was fantastic. Everyone went out of their way to accommodate our needs. The hotel is set back away from the noise of Rt 64, however, with a 7 minutes car... More 

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Teresa, I am glad that our Homewood Suites Cary was your families choice for a family reunion. I appreciate your review of our hotel and look forward to your family returning. Kind Regards, Kevin Rooney General Manager More 

Stafford, Virginia
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed July 19, 2015

Clean, comfortable, spacious, service and a great value! I stayed 2 nights in an immaculate 2 queen, 1 bedroom suite with the ample space of a small apartment ($98/night). This finicky traveler left after a speedy check-out with absolutely no complaints! I'm already looking forward to my next stay here. I took time to enjoy the courtesy breakfast buffet, as... More 

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear iTeachVirginia, Thank you for your most recent review of our hotel. I am happy to hear that you enjoyed your stay and our beautiful setting. I look forward to your return visit. Kind Regards, Kevin Rooney General Manager More 

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