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Homewood Suites by Hilton Raleigh/Cary

#7 of 22 Hotels in Cary
Certificate of Excellence
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100 MacAlyson Court, Cary, NC 27511
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Homewood Suites by Hilton Raleigh/Cary
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Homewood Suites by Hilton Raleigh/Cary
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256 reviews from our community

Traveler rating
    138
    57
    35
    16
    10
See reviews for
98
35
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85
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Top Contributor
259 reviews 259 reviews
66 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I arrived here late at night and that was an experience -- the hotel is in a very dark wooded area and I did not feel that safe walking in from the parking lot late a night. Isiayana at the front desk was very welcoming and friendly and got me quickly to my room. I was surprised to find that... More 

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear SLKspringirl, Thank you for your most recent stay and comments regarding our hotel. Yes we are in a secluded wooded area that I can assure you is very safe, but I do understand your concerns. I appreciate your positive comments regarding our staff and outstanding service. We will be happy to put you on a higher floor upon your... More 

1 review
5 of 5 stars Reviewed 1 week ago

The title says it all. We stay there once a year and always enjoy our stay. It is especially clean which we appreciate. The breakfasts are free, excellent and ample. There is always enough parking close to the entrance.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

We thank you so much for your feedback and we are proud to hear that you enjoyed your stay. We will continue to do what is needed to please our guests and receiving feedback from guests like you is what makes our jobs worth the effort. We hope to see you again next year or even before then if you're... More 

Apex, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Worth the stay! Clean Linens, Cooperative staff, customer service is the fuel they run on. Kudos for everything. Highly recommended for future bookings and will surely make this hotel referred to my travel desk

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin R, General Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Dear Divakar M, Thank you for your positive feedback about your most recent stay. Clean rooms and friendly service is something we strive for and are happy we were able to deliver. I appreciate you referring our hotel to your travel desk, we will be sure to wow all your colleagues when they stay. Kind regards, Kevin Rooney General Manager More 

Cary, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had a great stay and the staff was great! I enjoyed the breakfast that was served. The reception at five was also great! I had no problems when I stayed. The staff was always very helpful and polite even when I asked them to go beyond what they usually do.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I can echo the same sentiments as other reviews.... TINY rooms, not a new hotel by any means and it needs more than the touchup paint they are currently using to mask the wear/tear. The postives would be the drive up to the property and exterior - very nice. Breakfast was good, with the standard eggs, sausage, biscuits, cereal, etc.... More 

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

I am sorry that we fell short of your expectations during your stay. Please forgive us for any inconveniences that occurred while you were with us. We our scheduled for a renovation later this year and hope to correct all known issues and bring Homewood Suites Cary into the modern age of hospitality. We hope that you will give a... More 

Greenville, North Carolina
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Overall the hotel was nice, however it needs some care. This may sound picky, but it was annoying. The first thing that got on my last nerve was the size of the bathroom... tiny. You can't close the door unless your practically standing over the toilet. Not to mention, the light switch is behind the door of the bathroom. When... More 

Was this review helpful? Yes 1
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Sorry to hear about the conditions of your stay. We do apologize about that, please note that our hotel will be conducting some renovations in the very near future to better accommodate our guests. We should have made the right impression on you the first time, but we invite you to return after the renovations in order to make it... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

We had our daughters wedding here. The ballroom looked amazing. The staff was pleasant and helpful. Many guests stayed the night! A great plus was the breakfast that was served the following morning. All our guests had a fantastic time.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

We are pleased to hear you enjoyed your stay. We host many wedding functions during this time of the year and we try our best to make each and every one special to the Bride, Groom and their family members. We are proud to be part of such a unforgettable night for your family and we welcome your return in... More 

Port Orange, Florida
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Most of this hotel's guests are in the area for business but we stay there while visiting friends. The staff is also welcoming and we have become especially fond of Kevin. The comp breakfast exceeds expectations. This is our "home" when in the area.

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Thank you, Thank you, Thank you for your generous response. We aim to do what we can to please our guests and even though we can't please everyone with every need, it's a great feeling to know that we met or exceeded your expectations. Thank you again and we welcome you to come back soon.........Kevin will be more than happy... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

We are relocating to the Cary area and wanted someplace central to our home search. This was perfect location wise. The room however, had many problems. Toilet backing up twice, dishwasher leaking it was a concern as to how well things are maintained or if I got a inferior room because I stayed on points

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

I would like to take this time to apologize about the issues you encountered on your stay. We do not based the quality of our rooms by the payment method our guests use, points or credit card. Please allow us to make it up to you. I would like to thank you for the information you have provided about your... More 

Pittsburgh, United States
1 review
5 of 5 stars Reviewed 5 weeks ago

We travel a lot for my son's hockey team. This is definitely one of the nicest places we've stayed and actually cheaper than a lot of other places. Beautiful facility inside and out. Close to dining areas. Rooms were comfy, clean and quiet. Lots of breakfast options. We will definitely stay here again and recommend to others.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
Kevin T, Front Office Manager at Homewood Suites by Hilton Raleigh/Cary, responded to this review

Thank you for your feedback about your recent stay. We are pleased that you enjoyed everything and would like to welcome you back soon! More 

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