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Extended Stay America - Raleigh - Cary - Harrison Ave.

2.0 of 5
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600 Weston Parkway, Cary, NC 27513 (Formerly Studio Plus - Raleigh/Cary)
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Extended Stay America - Raleigh - Cary - Harrison Ave.
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Ranked #17 of 22 Hotels in Cary
A recent review
5 of 5 stars reviewed 1 week ago
CorpTrave Raleigh, North Carolina
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57 Reviews from our TripAdvisor Community

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Traveler rating
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    4
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11
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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Raleigh, North Carolina
5 of 5 stars Reviewed 1 week ago NEW

As a business traveler, I have stayed at Extended Stay America (Cary - Harrison Ave.) on three separate occasions. The staff has been extremely friendly. It's great to hear a warm hello when coming in from a long business day. The General Manager, Ashely Christy, is very accommodating, and on the ball every time I've seen her. One additional perk... More 

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Cary, North Carolina
1 review
5 of 5 stars Reviewed 2 weeks ago

I would first like to say that I fell in love with Ashley and Paige. When we first got there we had an issue with check in but Ashley quickly fixed the issue and we stayed the whole weekend. this is the only hotel that my kids and myself will come back to. I love the location and staff. they... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago

My daughter and I spent a night here after her audition, the rooms where nice and clean. We left early the next morning to return home and I realized after an hour of driving I left my wedding ring. I called the hotel and asked for the lady that booked our room Ashley Christy and told her what happened she... More 

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Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 5 weeks ago

I stayed here for about a week during a business trip. Not a good start for me. Checked in at night. Thankfully I have co-workers already staying here to help me out during check in. The first room that they gave me was unlocked, uncleaned, and to make things worse there was an opened condom packaging at the side table.... More 

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Chicago, Illinois
Level Contributor
3 reviews
1 of 5 stars Reviewed May 26, 2015

The only thing good to say is that the staff in nice. But nice doesn't cut it. I arrived Saturday at noon, my first surprise was that there wasn't an elevator. I had to go to the third floor with my luggage. The room was dusty, the drawers were not cleaned and had roach feces, the room had a musty... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

Thank you for taking the time to write a review of your stay. The situation you described regarding the cleanliness and phone issues you experienced are unacceptable and we apologize for your experience. As this hotel’s manager, I can assure you that I have coached and counseled my staff to ensure your experience is not repeated. The staff and I... More 

China
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed May 16, 2015

I would recommend this hotel (even though it has a kitchen) only for short stays firstly, because it has been recently renovated, Two, it is in a decent location, especially if you have a car and it offers free parking. Three, it is value-for-money especially during busy times such as graduation weekend. Similar hotels were charging $$$ And for breakfast... More 

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Maine
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 9, 2015

If you're looking for modern and fancy new, go somewhere else but if you're looking for a decent place to stay with good rooms then I'd stay here. It's close to a bunch of stuff and there are stores and restaurants in walking distance. We only stayed here due to too many family members being in town at the same... More 

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Dallas, Texas
1 review
4 of 5 stars Reviewed April 24, 2015

I stay in a lot of extended type hotels as I travel for work. This place was pretty good. This time I had my family with me as this area was good for them and we have friends that live nearby. My stay was fine. No problems. Room was good, kitchen was good, A/C was good and the coffee downstairs... More 

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Manager_11525, General Manager at Extended Stay America - Raleigh - Cary - Harrison Ave., responded to this review

I appreciate you taking the time to write such a positive review. I am so pleased to read that you had an enjoyable stay at a good value. I truly appreciate your kind comments regarding our staff. Once more, thank you for posting your review. We look forward to having you visit with us again in the future. More 

1 review
5 of 5 stars Reviewed April 9, 2015 via mobile

The manager Ashley goes above and beyond to give the utmost service and care to her guests. She has made us feel at home which is a gift she has. We had a maintenance issue and had to change rooms and she cheerfully assisted me so my husband didn't have to come in from work and be burdened with helping... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 23, 2015 via mobile

This is by far one of the nicest extended stay I have had the privilege of staying at.The staff here has been nothing but friendly as well as helpful.There has not been one request that I made and the staff came through on multiple occasion.The rooms are clean and in a safe part of town There is a sense of... More 

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