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Courtyard by Marriott Carolina Beach

3.0 of 5
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100 Charlotte Avenue, Carolina Beach, NC 28428
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Courtyard by Marriott Carolina Beach
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Ranked #5 of 17 Hotels in Carolina Beach
A recent review
3 of 5 stars reviewed 4 days ago
uncangel03 Chapel Hill, North Carolina
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615 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chapel Hill, North Carolina
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We are Mariott Rewards members (at least 30-40 nights a year) and were disappointed with our stay here. It was definitely not worth the money we spent (granted it was peak summer season). Pros: Great view! We stayed on the 9th floor and loved the view of the beach and Boardwalk. We were near the amusement park rides but couldn't... More 

Was this review helpful? Yes 2
Providence, Rhode Island
Level Contributor
5 reviews
5 of 5 stars Reviewed 4 days ago NEW

Very nice hotel with a great pool area, and great access to the ocean. Each room has a view of the ocean and a balcony to sit out on. Only problem with the balcony was the small uncomfortable plastic chairs. Would have appreciated more comfortable outdoor seating. Fireworks on the beach for that night were cancelled due to a storm... More 

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Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for choosing our hotel for your stay and taking the time to leave your review. We were just as disappointed when the fireworks were canceled due to the weather. We really look forward to them every Thursday. I'm glad the rest of your stay was an enjoyable one. Hopefully we will see you again soon. Rick Grant... More 

Charlotte, NC
Level Contributor
46 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I was shocked to walk into our rooms and see that the couch cushion had tears in it. That the future had worn out spots on the wood and that it basically looked like it was way overdue a make over. I don't understand how they can charge these prices and look like this. I know location is a big... More 

Was this review helpful? Yes
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. Please accept our apologies for the condition of the furniture in your room. I have forwarded your response to the appropriate team members, as we will look to update as needed during the offseason. Please come give us another chance in the future for a... More 

Dearborn Heights, Michigan
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

After a 15 hour road trip from Michigan, we were pleasantly suprised with smiling faces and a spacious, ocean front room. We had the pleasure of interacting with employees from all departments and they all had smiling faces and pleasant attitudes. We will definitely be back!

Was this review helpful? Yes
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for making the long trip all the way from Michigan to come see us! I'm happy that our staff was so accommodating. They will be excited to read your response. Come see us again soon. Rick Grant Assistant General Manager More 

Stamford, Connecticut
Level Contributor
126 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Reading the reviews we were nervous to stay here. We stayed two nights (Friday and Saturday) in late July and were very pleased. The good: - check in went smoothly. - found parking without issue - room was clean, smelled fresh and had an amazing view. -------Tip: request a high floor if the view is important. - rooms all have... More 

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Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank your for choosing our hotel for your summer weekend. Your detailed review is much appreciated and your suggestions for improvement have been noted. Please come see us again when you decide to visit the North Carolina beach. Rick Grant Assistant General Manager More 

North Carolina
Level Contributor
90 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

Had another great week at the beach! This hotel is well run and the staff is attentive to your needs. People are cleaning all the time. Every room is ocean front. We prefer the higher floors for a better and wider view. We will definitely be back. Also next to a paid public parking lot so it is easy to... More 

Was this review helpful? Yes
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for deciding to stay a week with us. I'm glad that you found our staff attentive and thank you for parking mention. It is very nice to have two public lots adjacent to our lot so that guests of our guests have a convenient place to park when visiting. Please come see us again soon. Rick Grant... More 

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

By far the worst hotel ever! Should have stayed at the drifters reef would have been much better. I will list my reasons . Complimentary breakfast because they did not have our room ready until 5:00 p.m. turned into a girl"Alexis" telling me to go away bc she had many more people ahead of me even though I was the... More 

Was this review helpful? Yes 3
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Crystal, Thank you for staying with us and taking the time to share your experience. Please accept our apologies for the Bistro and pool towel issues. We don't have an Alexis working here, but I was sure to share your response with the entire Bistro team, so that this is an isolated issue that is corrected moving forward. We... More 

Eastpointe, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at Courtyard by Mariott in Carolina Beach, 7/6 - 7/10. Lobby was updated, but I felt the rooms were below par. The wall behind the door looked like there was a hole in it that was repaired and covered over with wallpaper. Room was dated. Beds were not comfortable. The outdoor pool was cloudy. Indoor pool had so much... More 

Was this review helpful? Yes 2
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Kathy, Thank you for staying with us and taking the time to share your experience. Please accept our apologies for room and pool issues. I have shared your comments with our Engineering department. Please come see us again soon. Rick Grant Assistant General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We arrived early to check in (3:30)because we spent the day on the beach and I needed a shower. We waited 40 minutes. Which was 10 minutes late. After a 15 minute shower I was standing in ankle deep water. Completely grossed out I got out of the shower only to realize we had no towels. And then I was... More 

Was this review helpful? Yes 5
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello Nicole, Thank you for choosing our hotel for your vacation. Please accept our apologies for the pool and tub inconveniences. I have forwarded your valuable feedback to our Chief Engineer so that these issues are corrected right away. Please give us another chance in the future, as I will assure that you have a much better experience. Rick Grant... More 

Shawangunk Mts, NY
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We were very surprised at our stay here. This hotel was made for families and not couples. The kids will love this place but if you are going with your spouse for a getaway, forget it! First night, screaming kids next door. Manager gladly moved us. Climbed into bed in our new room to find sand in our bed! Got... More 

Was this review helpful? Yes 4
Richard G, Manager at Courtyard by Marriott Carolina Beach, responded to this review

Hello, Thank you for staying with us and taking the time to share your experience. We do pride ourselves for being a hotel that accomodates couples, families, business travelers and more. Please accept our apologies for the housekeeping issues. I have shared your comments with my team so that it does not happen again upon your return. We look forward... More 

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