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Holiday Inn Express Burlington

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2701 Long Pine Rd, Burlington, NC 27215
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Holiday Inn Express Burlington
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Holiday Inn Express Burlington
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102 reviews from our community

Traveler rating
    34
    41
    12
    7
    8
See reviews for
44
11
5
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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    (38)
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Greensboro, North Carolina
Contributor
17 reviews 17 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms are updated and the lobby is very welcoming, but the customer service was amazing! While attending a conference, I felt ill due to an ear infection and had already checked out of my room. I just needed a place to lie down for a minute until my dizziness passed and the Front Desk got me in a room... More 

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Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 3 weeks ago

I recently stayed at this property while in town for a work conference. I was pleased with this hotel from the moment I arrived. The check in process was smooth and I was greeted with very friendly smiles and attitudes. I had a room with two beds. It was nice, very clean, and nicely decorated. I was impressed with the... More 

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North Carolina
Top Contributor
101 reviews 101 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This Holiday Inn has a very nice lobby which you could meet friends and family in. Large 12-16 high top table. Another portion of the lobby had a beautiful living room area! The Check in staff was very friendly. I stayed here this past week since it was walking distance to my work during the snow events. I got the... More 

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Recently stayed at this hotel for a business meeting. From the time I checked in, until the time I checked out I was very pleased! Staff was incredibly friendly and helpful, beds were a dream, rooms were spotless and location was great, right off the highway. Would definitely recommend to others

Was this review helpful? Yes 1
Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 2, 2014

The room was clean price was great location was close to my business that weekend best brunch ever I would recommend this place just for the breakfast alone I will stay here next time I'm in Burlington

Was this review helpful? Yes 2
Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you for your thoughtful review, we really love hearing the kind things our guests are saying about us and appreciate your feedback. I am glad that you loved our breakfast. We changed it 6 months back to meet and exceed guest expectations. Waiting to see you again. More 

Suffolk, Virginia
Top Contributor
95 reviews 95 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 30, 2014

We needed a nice affordable place, and this was it. Per our request, the employee that greeted us spent a little extra time searching for a quiet room without guests on either side of us. The kids loved the pancake machine. The waiting area is a super nice layout for early morning news and/or breakfast. We will likely return.

Was this review helpful? Yes 1
Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you JCKimmer for your review. I am glad to hear that your family enjoyed the room and breakfast. It means a lot that our customer service, location and amazing breakfast are what you need and found in a hotel. We have a great Team and I will share your comments with them, even the complaints, so that we can... More 

Midlothian, Virginia
Top Contributor
124 reviews 124 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 28, 2014

We found a coupon in a discount booklet at the NC Welcome Center and decided to go HI Express a try. The description implled it was new but such was not the case. It more like a made over and showed the in in the halls. The room had seen some upgrading and was quite adequate, clean, plenty of space,... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Rolling_T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and breakfast. However, we’re sorry we fell below your expectation regarding the room condition and the hallway. We will look into this concern. I assure you that the feedback... More 

Charlotte, NC
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 11, 2014

We were in Burlington on business and spent one night here. There were a number of chain hotels along the interstate so we just picked one. The nightly rate was actually less than I expected. We were checked in with no delays. The lobby, halls and room were all very clean. The bed was comfortable and the room had everything... More 

Was this review helpful? Yes 1
Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you for taking a moment to share your experience with us. I am pleased that we were able to meet and exceed your expectations. We look forward to seeing you again. More 

Fort Wayne, Indiana
Top Contributor
73 reviews 73 reviews
44 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed November 5, 2014

Trying to find a hotel on our route home and this one seemed to work the price was very reasonable. We had 4 people in our room and since it was just two queen beds it was very tight. The room we had was very small. There was a fridge and microwave so that was nice. The breakfast was okay... More 

Was this review helpful? Yes 1
Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thanks for taking a moment to share your experience with us. We value your feedback and use those to improve upon our service and product. I look forward to again seeing you in the future. More 

Top Contributor
134 reviews 134 reviews
55 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed November 1, 2014

Hey we were just driving through on 85 and ready to stop. Tend to stay with brands that you know what you will get in road trips and were not disappointed. Reasonable and clean. Check in wad slow maybe she was new but who really cares. Reading some other reviews I sometimes wonder what people expect! Hey clear comfortable at... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Hockeybo, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our accommodations and breakfast amenities. We would cherish another moment to host your next stay when you are in the area again.... More 

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