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All 14 Burlington hotels

Holiday Inn Express Burlington

2.0 of 5 Hotel   |   2701 Long Pine Rd, Burlington, NC 27215
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Holiday Inn Express Burlington
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Ranked #5 of 14 hotels in Burlington
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
lisamotley florida
  • Overview
  • Reviews (81)
  • Photos (66)
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  • Room tips (12)
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81 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • Any
English first
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staying for a bicycle race in Burlington we stayed at HIE. The hotel was full, they ran out of towels, room keys, and most breakfast items. Check out was slow. Breakfast wasn't kept up on, no regular coffee or orange juice either morning was rather disappointing. We paid $89 a night. The room, the halls, and especially the bathrooms looked... More

Was this review helpful? Yes 3
Beaverton, Oregon
14 reviews 14 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Nine days in a hotel is a long time by any standard. Fortunately, we found this hotel to be an incredibly friendly and helpful spot while in North Carolina. Front desk staff made every effort to maximize our dollar, provided daily newspapers and checked in on our comfort every day. The daily breakfast was served by other friendly employees and... More

Was this review helpful? Yes 2
Asheville, NC
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have stayed here 4 times and have had a great experience each time. There is an Outback Steakhouse next door and an IHOP just across the drive. The rooms are all updated and super clean. Have had excellent encounters with all of the staff. The pool area is clean and modern and so is the workout room. We will... More

Was this review helpful? Yes 1
Bridgewater, New Jersey
Senior Contributor
48 reviews 48 reviews
11 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 28, 2014

We stopped at this hotel after a long day of driving, and were very impressed with our room! The room was very clean and very nicely furnished. We loved having a fridge, and the beds were very comfortable. It was also very convenient because it was so close to several restaurants, and the highway.

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Saint Louis, Missouri
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 27, 2014

I was very impressed with this hotel. It was clean, quiet, and the staff were very polite and helpful. This hotel was chosen for me, and I was prepared for something rather mediocre, but I was pleasantly surprised.

Was this review helpful? Yes
Plymouth, NC
Top Contributor
133 reviews 133 reviews
22 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed April 21, 2014

My husband and I stayed one night last week since we were in the area. We are platinum members and we used some of our rewards points. We realized that the hotel used to be the Comfort Inn and that we had stayed there a couple of times in the past. Check in was quick and efficient. The girl at... More

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 7, 2014

I stayed there this past Saturday night with my Wife and daughter. When we woke up to take showers we found only one towel in the room. My wife went to the front desk thinking they had just forgotten to put towels in the room. However we wrong! She was told they were out of towels and they didn't have... More

Was this review helpful? Yes 1
Joe M, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Lblairnc, Thank you for taking the time to review our hotel. I am very dissapointed to hear about your experience with us. While we were sold out due to Elon Mother/Daughter weekend, two weddings, a family reunion, dance competition, and furniture market; we should have been able to provide towels for your wife and daughter. We strive to make... More

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 of 5 stars Reviewed March 27, 2014

Stayed here after visiting several colleges in the area. We were happy to find a clean comfortable updated room. Beds were good with a selection of firm or soft pillows. Lots of restaurants and shops at this exit. However......a waste management truck came to the Outback Steakhouse next door at 6:15am. Soooo loud. Oh well, not the hotels fault...guess I... More

Was this review helpful? Yes
Mebane, North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 10, 2014

We experienced a severe ice storm and lost power to our home. I had a confirmed reservation that I was able to make through a local restaurant's WIFIF. I called this location several times and was told they would know what rooms they had after lunch on Sat. We drove over to check room availability in person. We were met... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Betty B, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience during your stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More

Ballentine, South Carolina
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed March 8, 2014

This property had positives and negatives: Positives- -Good location -Good breakfast -Excellent work out area -Morning newspaper -Bath and Body Works toiletries -Clean room Negatives- -Room phone did not work most of the time (and also room phone in my coworker's room across the hall). Had to call front desk to report maintenance problem below, phone problem, and call my... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear jlborden, Thank you for leaving us a review about your stay. It is nice to know that our location was suitable for your needs and our breakfast and workout area were sufficient. However, please accept my apologies for any inconvenience you may have had with the Wifi connection and if the amenities in the room were a disappointment. We... More

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Additional Information about Holiday Inn Express Burlington

Address: 2701 Long Pine Rd, Burlington, NC 27215
Phone Number:
Location: United States > North Carolina > Burlington
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Holiday Inn Express Burlington 2*
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66 photos of this hotel

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Room/suite (4)
Bathroom (3)
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Management photos: Courtesy of the property manager

All management photos (54)
Hotel & grounds (10)
Dining (7)
Pool/beach area (4)
Room/suite (17)
Other (16)


Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style
#6 Business Hotel in Burlington
Hotel Class

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