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Holiday Inn Express Burlington

2.0 of 5 2701 Long Pine Rd, Burlington, NC 27215
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Certificate of Excellence 2014
Holiday Inn Express Burlington
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Holiday Inn Express Burlington
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98 reviews from our community

Traveler rating
    31
    40
    12
    7
    8
See reviews for
44
11
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Virginia Beach, Virginia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 2, 2014

The room was clean price was great location was close to my business that weekend best brunch ever I would recommend this place just for the breakfast alone I will stay here next time I'm in Burlington

Was this review helpful? Yes 1
Suffolk, Virginia
Top Contributor
88 reviews 88 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 30, 2014

We needed a nice affordable place, and this was it. Per our request, the employee that greeted us spent a little extra time searching for a quiet room without guests on either side of us. The kids loved the pancake machine. The waiting area is a super nice layout for early morning news and/or breakfast. We will likely return.

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Midlothian, Virginia
Top Contributor
116 reviews 116 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed November 28, 2014

We found a coupon in a discount booklet at the NC Welcome Center and decided to go HI Express a try. The description implled it was new but such was not the case. It more like a made over and showed the in in the halls. The room had seen some upgrading and was quite adequate, clean, plenty of space,... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Rolling_T, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and breakfast. However, we’re sorry we fell below your expectation regarding the room condition and the hallway. We will look into this concern. I assure you that the feedback... More 

Charlotte, NC
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 11, 2014

We were in Burlington on business and spent one night here. There were a number of chain hotels along the interstate so we just picked one. The nightly rate was actually less than I expected. We were checked in with no delays. The lobby, halls and room were all very clean. The bed was comfortable and the room had everything... More 

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Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thank you for taking a moment to share your experience with us. I am pleased that we were able to meet and exceed your expectations. We look forward to seeing you again. More 

Fort Wayne, Indiana
Top Contributor
73 reviews 73 reviews
44 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed November 5, 2014

Trying to find a hotel on our route home and this one seemed to work the price was very reasonable. We had 4 people in our room and since it was just two queen beds it was very tight. The room we had was very small. There was a fridge and microwave so that was nice. The breakfast was okay... More 

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Nishant D, General Manager at Holiday Inn Express Burlington, responded to this review

Thanks for taking a moment to share your experience with us. We value your feedback and use those to improve upon our service and product. I look forward to again seeing you in the future. More 

Top Contributor
128 reviews 128 reviews
52 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed November 1, 2014

Hey we were just driving through on 85 and ready to stop. Tend to stay with brands that you know what you will get in road trips and were not disappointed. Reasonable and clean. Check in wad slow maybe she was new but who really cares. Reading some other reviews I sometimes wonder what people expect! Hey clear comfortable at... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Hockeybo, Thank you for taking the time to write your comments. Our goal is to ensure you feel valued and appreciated and I am happy our hotel exceeded your expectations. We are glad to read you liked our accommodations and breakfast amenities. We would cherish another moment to host your next stay when you are in the area again.... More 

Fort Myers, FL
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 24, 2014

Stayed for 3 nights with my family during visiting weekend at Elon University. The hotel was clean and comfortable and well located for visiting Elon. On the second night, there were no towels left in our room. The following morning I went to the front desk who informed me there were no clean towels in the entire hotel. A guest... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear highendfun, Thank you for providing us with a very considerate review and for staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are sorry for any inconvenience and confusion our cleaning staff may have caused during your stay. The feedback we receive... More 

A TripAdvisor Member
1 of 5 stars Reviewed September 16, 2014

I called the Manager, Joe Moore about the issue of the hair straightener. He assured me that he would take care of the problem and call me back. First when he called back I was accused of never staying there or paying for the room. After I found the receipt that is put under the door at the end of... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Valued Guest, Thank you for taking the time to review our property. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. I am very disappointed to hear about the unsatisfactory customer service you received. Please accept our sincere apologies for any shortcomings you may have experienced.... More 

1 review
2 of 5 stars Reviewed September 7, 2014

My family and I came in the back door late from a football game. There is a small step up which is not well labeled. It is painted yellow, but cannot be seen in the dark. My mother tripped and landed face down on the tile; fortunately, she only suffered some mild bruising and muscle soreness, but it could have... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Cynthia G, Thank you for taking the time to convey your comments regarding your recent experience with us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We have sent you a private message to obtain additional details about your experience. Regards, Karen C Case Manager... More 

Chester County, PA
Top Contributor
65 reviews 65 reviews
20 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed September 4, 2014

Other hotels in Burlington may be a bit nicer, but for the price, you can't beat the HIE. Very nice staff. Free Wifi. Clean room and bathroom. For two nights, it was about $60 - 80 cheaper total than the other places.

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Additional Information about Holiday Inn Express Burlington

Address: 2701 Long Pine Rd, Burlington, NC 27215
Phone Number:
Location: United States > North Carolina > Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Burlington 2*
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Hotel Style:
#6 Business Hotel in Burlington

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