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All 15 Burlington hotels

Holiday Inn Express Burlington

2.0 of 5 Hotel   |   2701 Long Pine Rd, Burlington, NC 27215
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Ranked #6 of 15 hotels in Burlington
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
4chismom Plymouth, NC
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76 people have reviewed this hotel

Traveler rating
    26
    32
    8
    3
    7
See reviews for
35
9
5
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • Any
English first
Plymouth, NC
Top Contributor
117 reviews 117 reviews
19 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My husband and I stayed one night last week since we were in the area. We are platinum members and we used some of our rewards points. We realized that the hotel used to be the Comfort Inn and that we had stayed there a couple of times in the past. Check in was quick and efficient. The girl at... More

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NC
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed there this past Saturday night with my Wife and daughter. When we woke up to take showers we found only one towel in the room. My wife went to the front desk thinking they had just forgotten to put towels in the room. However we wrong! She was told they were out of towels and they didn't have... More

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Joe M, General Manager at Holiday Inn Express Burlington, responded to this review

Dear Lblairnc, Thank you for taking the time to review our hotel. I am very dissapointed to hear about your experience with us. While we were sold out due to Elon Mother/Daughter weekend, two weddings, a family reunion, dance competition, and furniture market; we should have been able to provide towels for your wife and daughter. We strive to make... More

Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Stayed here after visiting several colleges in the area. We were happy to find a clean comfortable updated room. Beds were good with a selection of firm or soft pillows. Lots of restaurants and shops at this exit. However......a waste management truck came to the Outback Steakhouse next door at 6:15am. Soooo loud. Oh well, not the hotels fault...guess I... More

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Mebane, North Carolina
1 review
1 of 5 stars Reviewed March 10, 2014

We experienced a severe ice storm and lost power to our home. I had a confirmed reservation that I was able to make through a local restaurant's WIFIF. I called this location several times and was told they would know what rooms they had after lunch on Sat. We drove over to check room availability in person. We were met... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Betty B, Thank you for taking the time to review our property. I’m very disappointed to hear about your experience during your stay. We have sent you a private message addressing your concerns. I trust we can regain your confidence in our products and services. Sincerely, Dhan M Case Manager IHGCare More

Ballentine, South Carolina
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 8, 2014

This property had positives and negatives: Positives- -Good location -Good breakfast -Excellent work out area -Morning newspaper -Bath and Body Works toiletries -Clean room Negatives- -Room phone did not work most of the time (and also room phone in my coworker's room across the hall). Had to call front desk to report maintenance problem below, phone problem, and call my... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear jlborden, Thank you for leaving us a review about your stay. It is nice to know that our location was suitable for your needs and our breakfast and workout area were sufficient. However, please accept my apologies for any inconvenience you may have had with the Wifi connection and if the amenities in the room were a disappointment. We... More

Waxhaw, North Carolina
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 2, 2014

We stayed here after a Friday night event in Raleigh. We had another event in Greensboro on Saturday morning, so this hotel was a perfect choice along the way. The hotels in Greensboro were far more expensive. I used a combination of reward club points/$$ to stay here. Very reasonable. Very nice room with huge, comfortable beds. Slept so well!... More

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Virginia Beach, Virginia
Contributor
14 reviews 14 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed February 17, 2014

Pleasantly surprised by this hotel within minutes of Elon. I was a bit concerned that we were in a room directly next to the vending machines, but I didn't find it at all annoying (my wife said it woke her up once). The room was either new or recently renovated and completely immaculate. The staff was very friendly on check... More

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COLUMBIA
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
149 helpful votes 149 helpful votes
4 of 5 stars Reviewed December 25, 2013

Arrived after long day and was greeted by a very pleasant woman (who was working a double and only worked here as a second job). You could tell she was tired but this did not affect her ability to do a wonderful job getting us a room. Getting to the hotel is a bit difficult as it is not directly... More

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Napanoch, New York
Contributor
18 reviews 18 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 24, 2013

Stayed here for a few nights in October. Nice room and bath though alittle small. beds were comfy. breakfast was also good. my only complaint was that the wireless was horrible. you would think that a hotel who has so many business people stay at it would have better wireless. probably wont be back as i now have a house... More

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clarksville tn
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 16, 2013

This was a overnight stay while visiting family. The hotel was nice and ok clean but the hotel was stinky. They had air fresheners that were overpowering in the lobby that did nothing for the old smell. We booked a queen room with my priority points and the room was nice but not a lot of space. The beds are... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Burlington, responded to this review

Dear Heather M, Thank you for taking the time to communicate your concerns. We would like to express our sincere apologies for the shortcomings you experienced during your stay and for the inconvenience this has invariably caused you. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More

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Additional Information about Holiday Inn Express Burlington

Address: 2701 Long Pine Rd, Burlington, NC 27215
Phone Number:
Location: United States > North Carolina > Burlington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 15 hotels in Burlington
Price Range (Based on Average Rates): $
Hotel Class:2 star — Holiday Inn Express Burlington 2*
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