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All 4 Brevard hotels

Holiday Inn Express Hotel & Suites Brevard

2.5 of 5 Hotel   |   2228 Asheville Hwy, Brevard, NC 28712
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Ranked #4 of 4 Hotels in Brevard
A recent review
5 of 5 stars reviewed 6 days ago
Gwyn B Thornaby on Tees, United Kingdom
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135 reviews from our community

Traveler rating
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    35
    14
    10
    4
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45
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Third time staying at this location. First time was pleasant with no issues. We did stay in one of their suites. Second time the room had such a strong smell of dogs I felt like I had just walked into the kennel where I leave my dog while out of town. I asked the management if they had certain rooms... More

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Thornaby on Tees, United Kingdom
Top Contributor
62 reviews 62 reviews
7 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This hotel was just in the right place for us, out of town, no hassle ,easy parking, very pleasant staff we had a suite not overly expensive .Came for the mountain song festival which was fantastic ( (my first one ) in truth the place does what it says and was good enough for us for the weekend.

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Apex, North Carolina
Top Contributor
50 reviews 50 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been accused of being a hotel snob due to my love and necessity for the higher end hotels from Marriott to Sheraton to Omni, so when I say wow to any hotel, it's a big deal. Coming in to Brevard for the Mountain Song Festival, I did not have a lot of hotels to choose from and there... More

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AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

Thank you so much for taking the time to write a review of your stay with us. I will be sure and pass your words along to our housekeeping and front desk staff to let them know how great of a job they did. Hopefully we have made you a Holiday Inn Express fan for life and if you ever... More

Baton Rouge
Contributor
12 reviews 12 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 27, 2014

We stayed here 3 nights and while I would agree that the beds are kinda hard, we had a very pleasant stay. We checked in around 10:30 pm and the desk clerk was so kind and welcoming. She asked if we'd ever been to Brevard and when I said no, she whipped out a map and showed me the waterfalls... More

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AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

Thank you so much for your very kind review of your recent stay here with us at the Holiday Inn Express in Brevard. I have passed along your kind words to housekeeping and the front desk. We hope that if your ever in the area you will stay here with us again. Again thank you and have a great day. More

Greenville, South Carolina
Top Contributor
58 reviews 58 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed August 15, 2014

I have never had a hotel stay that was more uncomfortable. I probably would have slept better if I'd gone outside and laid down in the parking lot. I finally wound up folding up the comforters from both beds and laying on top of them because it actually hurt my body to lie on these beds. The hotel itself was... More

Was this review helpful? Yes 1
AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

I am very sorry to hear that the beds in your room were not comfortable enough to get you a good nights rest. I have taken your comments to our upper managment about upgradeing our mattress. I hope that with that you will stay with us again sometime and tell us how we did. Thank you More

Olathe, Kansas
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed August 14, 2014

Love this place. The staff was incredibly helpful not only with the hotel amenities but local attractions. The hotel was very clean and the decor was appealing. The room was spotless and the bed super comfortable. The breakfast was great! There were warm cinnamon rolls, scrambled eggs, bacon, sausage, toast, pancakes and fruit. The coffee was delicious. The lady running... More

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AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

Thank you so much for taking the time and writing a review about your recent stay with us. We are so glad to hear that you had a great time with us and I hope you become one of our regualr customers. Thank you again and have a great day. More

Raleigh
Contributor
11 reviews 11 reviews
10 hotel reviews
87 helpful votes 87 helpful votes
3 of 5 stars Reviewed July 30, 2014

The Holiday Inn Express in Brevard is in a convenient location. The front desk staff is very friendly and helpful. The property is well maintained and clean. Comfortable mattresses and spacious bathroom. My only complaint is that even though the room appeared to be very clean, it smelled a bit like wet socks.

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AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

I am sorry to hear that the room you stayed in had a bad smell to it. I will take this to our housekeeping mananger and make sure we are deep cleaning that room alittle more to help get the smell out. More

Arlington, Virginia
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed July 30, 2014

This hotel is spotlessly clean. There's no smoking throughout the hotel (unlike other Brevard hotels)! The breakfast may not be the healthiest, but it's what people seem to like. There are biscuits, gravy, cinnamon rolls, pancakes, eggs, toast, cereal, yogurt, coffee and juice. Our room was comfortable with two queen beds. You could hear families moving around in the room... More

Was this review helpful? Yes 1
AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

Thank you so much for your kind words about your recent stay with us. We hope that if your ever back in the area you will stay with us again. More

Montgomery, Ohio
Contributor
14 reviews 14 reviews
7 hotel reviews
3 of 5 stars Reviewed July 27, 2014 via mobile

Mostly clean, big rooms. Some walls in bathroom not cleaned. Breakfast like you would expect at Holiday Inn Express - only available egg option included cheese. Friendly staff. Fitness room disappointing - elliptical handles broken, no weights, no floor mats. Nice and close to lots of nature attractions.

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AustinBrevardNC, General Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

Thank you for taking the time to review your recent stay with us. We have fixed all the fitness center machines since you were here so we hope that you can come back and try them out. Thank you again and we hope that you have a great day. More

North Carolina
Top Contributor
109 reviews 109 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 26, 2014

This was by far the best property we booked on a 3 night tour through the NC Mountains, the property was fairly new and spotlessly clean and well kept, staff friendly and helpful, the only problem was a cranky remote and a hotel staffer seemed to have no problem using it, believe it or not it took a training session... More

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AustinBrevardNC, Front Office Manager at Holiday Inn Express Hotel & Suites Brevard, responded to this review

We are so glad to hear that your stay with us was the best one you had on your vaction. I will be sure and extend all your words to the staff and let them know that they did an amazing job. We hope that you can come stay with us again soon. More

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Additional Information about Holiday Inn Express Hotel & Suites Brevard

Address: 2228 Asheville Hwy, Brevard, NC 28712
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Brevard
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Brevard 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Hotel And Suites Brevard
Holiday Inn Brevard
Brevard Holiday Inn
Holiday Inn Express Brevard

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