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Holiday Inn Express Boone

#8 of 19 Hotels in Boone
Certificate of Excellence
2.5 of 5
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1943 Blowing Rock Road, Hwy 321 South, Boone, NC 28607
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Holiday Inn Express Boone
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Ranked #8 of 19 Hotels in Boone
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
Jay W Newnan, Georgia
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243 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newnan, Georgia
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel with a very good breakfast. We rented two rooms, both with balconies so we could take in the views. Unfortunately we got rooms on the back side of the hotel, one on the second floor and the other just above it on the third floor looking at a neighborhood. We were also just above the employee smoking... More 

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Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for staying with us during your recent visit to Boone. I am sorry that your rooms were not in a location that was enjoyable for you. When you visit again, please advise our reservation agent of your preference such as rooms on the front of the hotel or on the same floor close together and we will make... More 

Knoxville, Tennessee, United States
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

For a quick golf getaway, my husband and I stayed at this Holiday Inn Express location. The staff was very friendly and gave wonderful suggestions for sight seeing and restaurants. The rooms were spacious and we enjoyed the jet tub after our golf game. The location (on the main drag in town) was convenient.

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Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I am so glad that you enjoyed your stay with us on your recent weekend outing. There are so many things to see and do in Boone that I hope you will visit us again soon for more adventure. I appreciate the time you took to share your experience with us :) More 

Louisa, Virginia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 1 week ago

I stay in a lot of hotels and I'm usually happy if the room is clean and the bed is comfortable. However, one of my pet peeves is when there are not enough carts on check in or checkout. I had to carry my bags to the room because there were not enough carts at check in. People at the... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies that a luggage cart was not available to you at check in. We do have a limited supply of them and during busy times they are in constant use. I am sorry that you felt that the front desk was not concerned. I will use this opportunity to discuss with my front desk staff how important... More 

Portland, Oregon
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

This is a relatively new hotel that from the outside, looks great. Overall service was average, generally clean and modern inside. So called "free" breakfast, like most free food was edible, but tasteless. Internet service was virtually useless. I couldn't even check in for my return flight. Could barely use Yahoo mail. I would have left before staying the first... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I am sorry that the internet access was insufficient for your needs. Even though we provide service greater than the Holiday Inn Express standards, we are aware that during busy times, with multiple devices being used per room, that it is still not always sufficient to service all the guests all the time. Thank you for giving us the feedback... More 

Lexington, South Carolina
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I am in sales and Boon, NC is apart of my territory. Every time I travel to Boone I stay at the HIE. This hotel never disappoints. The staff is friendly and attentive and the free breakfast is satisfying. The views of the mountains in the morning are breathtaking, and the location of the hotel is central to both downtown... More 

Was this review helpful? Yes 1
Elizabeth K, Front Office Manager at Holiday Inn Express Boone, responded to this review

Thank you for taking the time to write your review. We're so happy that our area is a part of your territory as we appreciate and look forward to welcoming you back with each return visit. I'm also happy to hear that each visit has been satisfying. We look forward to seeing you soon! Safe travels. More 

Charlotte, North Carolina
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Room was very nice, clean and had two comfortable beds. The room had a safe and fridge so we put over water bottles in fridge to get cold. Hotel has free wifi and there is a fitness center which I used. Complimentary breakfast is standard for these type of hotels, cereal, danish, fruit, eggs etc. Hotel location is not far... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind review. I am glad that you had an opportunity to visit the off-site fitness center and enjoyed it and the in-room amenities were useful to you. Clean and comfortable are great compliments for a hotel and we appreciate your feedback. More 

Florida
Level Contributor
156 reviews
103 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Having visited this area since the 1960s I always get a feeling that I'm back home whenever I return. This hotel just adds to the feeling as it has a very down home feeling. The front desk staff greeted us warmly upon arrival and was very friendly every time we passed during our week long stay. Our suite was very... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for the time you took to give us feedback. Guests sharing their actual experiences always give travelers the kind of information they need when choosing a hotel. All of our staff appreciate that you enjoyed your stay and that you make our hotel your "home away from home". We look forward to your return visits and we'll have... More 

Knoxville, Tennessee
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is the nicest Holiday Inn Express I have stayed at. Great location, staff very friendly, quick check-in and very friendly staff. Breakfast bar had a great selection. Looking forward to my next stay.

Was this review helpful? Yes 2
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Wow, what great comments to receive. Thank you. We appreciate you staying with us and look forward to your next visit :) More 

High Point, North Carolina
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We usually stay here if we do not choose a log cabin rental. This trip our room was clean, layout is typical of all HIE hotels, small outdoor pool, warm free continental breakfast (the seating area is also in the lobby area and it was crowded the weekend we were there). Front desk girl was very friendly when we checked... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for staying with us again while you were in town. Clean and Friendly is what we always strive for and I am glad that you took the time to let us know we hit the mark! With so much going on in Boone we are often sold out on the weekends and I agree it can get a... More 

Durham, North Carolina
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We hadn't stayed in a Holiday Inn Express recently because the main draw in the past had been their cinnamon rolls and we had a couple of bad experiences regarding them. Specifically, we stayed at a HIE and they didn't even serve them! So, it had been a while. This location did not disappoint, however. There are a couple of... More 

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for the time you took to write such a nice review. We are glad you gave us a try and that your faith in Holiday Inn Express was restored! I will refer your comment about the squeaky faucets to maintenance and see what we can do about that. We look forward to welcoming you again soon :) More 

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