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Holiday Inn Express Boone

#8 of 19 Hotels in Boone
Certificate of Excellence
2.5 of 5
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1943 Blowing Rock Road, Hwy 321 South, Boone, NC 28607
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1 room 1 guest
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Holiday Inn Express Boone
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248 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Iron Station, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW

I made a reservation within the week for Fri, Aug 21 hoping that I would be able to travel for my son's high school athletic event that was just confirmed this week. Unfortunately, I wasn't able to take the day off or get off in time to travel during the day. I called at 7:15 to cancel, and I was... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I apologize for your unpleasant experience at our property. Please contact me by e-mail at Margaret@expressboone.com with further information so I can look into this matter. Or, you may reach me at the property at 828-264-2451. Thank you. I look forward to hearing from you. More 

New Hampshire
Level Contributor
99 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I had a great experience at this hotel. It's on the outer part of town, but there's plenty around in terms of restaurants, and it's just a quick drive to downtown Boone. My room was spotless, my bathroom was spotless, and everything worked well. The staff was friendly. The price was fair. I'll go right back to this hotel the... More 

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for staying with us during your recent stay in Boone and for sharing your experience. Clean and friendly is what we strive for and I am glad that we were able to provide that. We look forward to your return visit! More 

Lawrence, Kansas
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel is fairly new and the parking lot was well lit at night time. The front desk and breakfast area was very chic and clean. The front desk attendant was very polite, attentive to our needs, and answered all of our questions. The restaurant is in a good location with several nearby restaurants. The hallway carpets were all clean... More 

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your kind comments and the time you took to share them. I am glad that you enjoyed your stay with us and we look forward to welcoming you again soon! More 

Wayne, Michigan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Didn't expect much from a Holiday Inn Express but this place is great! The staff is very friendly and welcoming. Rooms, lobby, hallways very clean. The beds are the most comfortable beds we have every slept in. We stayed at Comfort Suites in Berlin OH the night before and a timeshare in Banner Elk NC afterwards and neither place had... More 

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for your great review! I appreciate the time you took to let us know that things went well during your stay. Our pool is heated by an electric heater, but I will personally check to see that it is working properly, I apologize if it was not comfortable during your stay. We hope to see you again soon... More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Good location! Hotel appeared to be pretty new. Very nice lobby. Close to the mountains. Tons of beautiful places to visit very close by. Wifi performance was pretty bad. And the shower curtain rod was broken, but we reported it to housekeeping upon checkout.

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for the time you took to write your review. I am glad that our location was convenient for you. Our maintenance department was able to fix the shower rod and we appreciate you reporting it to us so we could address it. With so many guests and families using so many wireless devices, unfortunately even with our expanded... More 

Newnan, Georgia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very nice hotel with a very good breakfast. We rented two rooms, both with balconies so we could take in the views. Unfortunately we got rooms on the back side of the hotel, one on the second floor and the other just above it on the third floor looking at a neighborhood. We were also just above the employee smoking... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Thank you for staying with us during your recent visit to Boone. I am sorry that your rooms were not in a location that was enjoyable for you. When you visit again, please advise our reservation agent of your preference such as rooms on the front of the hotel or on the same floor close together and we will make... More 

Knoxville, Tennessee, United States
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

For a quick golf getaway, my husband and I stayed at this Holiday Inn Express location. The staff was very friendly and gave wonderful suggestions for sight seeing and restaurants. The rooms were spacious and we enjoyed the jet tub after our golf game. The location (on the main drag in town) was convenient.

Was this review helpful? Yes
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I am so glad that you enjoyed your stay with us on your recent weekend outing. There are so many things to see and do in Boone that I hope you will visit us again soon for more adventure. I appreciate the time you took to share your experience with us :) More 

Louisa, Virginia
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed July 22, 2015

I stay in a lot of hotels and I'm usually happy if the room is clean and the bed is comfortable. However, one of my pet peeves is when there are not enough carts on check in or checkout. I had to carry my bags to the room because there were not enough carts at check in. People at the... More 

Was this review helpful? Yes 2
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

Please accept my apologies that a luggage cart was not available to you at check in. We do have a limited supply of them and during busy times they are in constant use. I am sorry that you felt that the front desk was not concerned. I will use this opportunity to discuss with my front desk staff how important... More 

Portland, Oregon
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 21, 2015

This is a relatively new hotel that from the outside, looks great. Overall service was average, generally clean and modern inside. So called "free" breakfast, like most free food was edible, but tasteless. Internet service was virtually useless. I couldn't even check in for my return flight. Could barely use Yahoo mail. I would have left before staying the first... More 

Was this review helpful? Yes 1
Margaret R, General Manager at Holiday Inn Express Boone, responded to this review

I am sorry that the internet access was insufficient for your needs. Even though we provide service greater than the Holiday Inn Express standards, we are aware that during busy times, with multiple devices being used per room, that it is still not always sufficient to service all the guests all the time. Thank you for giving us the feedback... More 

Lexington, South Carolina
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 17, 2015

I am in sales and Boon, NC is apart of my territory. Every time I travel to Boone I stay at the HIE. This hotel never disappoints. The staff is friendly and attentive and the free breakfast is satisfying. The views of the mountains in the morning are breathtaking, and the location of the hotel is central to both downtown... More 

Was this review helpful? Yes 1
Elizabeth K, Front Office Manager at Holiday Inn Express Boone, responded to this review

Thank you for taking the time to write your review. We're so happy that our area is a part of your territory as we appreciate and look forward to welcoming you back with each return visit. I'm also happy to hear that each visit has been satisfying. We look forward to seeing you soon! Safe travels. More 

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