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The Inn at Crestwood

3.0 of 5 3236 Shulls Mill Road, Boone, NC 28607
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The Inn at Crestwood
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The Inn at Crestwood
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145 reviews from our community

Traveler rating
    56
    36
    18
    26
    9
See reviews for
32
71
3
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dubai
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We were three brothers taking a road trip through the Carolinas and wanted to see somewhere far and wooded... That took us to Boone. If you are looking for a spot that is within 10-15 mins from great city-like-life, but want to come out onto your balcony and feel like you're living in the stone ages, this hotel is it.... More

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Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellence across the board!!Courteous and accommodating staff, views, breakfast etc. What a wonderful inn off the beaten path - We were accidentally overbooked by Expedia and the staff from Crestwood called very apologetic and provided a steep discount for the inconvenience when we had to switch room types. Great bang for the buck!

Was this review helpful? Yes 2
Holly Springs
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We were not expecting to find the wonderful amenities amenities that awaited us here. We were warmly greeted at the lodge and having arrived a couple hours early for the 3 p.m. check were happy to learn our room was open for us. We stayed in a villa close to the lodge with a view to the mountains. The mattress... More

Was this review helpful? Yes 1
Raleigh, North Carolina
1 review
2 of 5 stars Reviewed 4 weeks ago

We've stayed there twice including bringing along another set of family members in another room. Both times, the staff are mostly very young people who seem overworked and unprepared to manage a property. Housekeeping is awful, the rooms are dirty, the breakfast people can barely keep enough food, cups, plates, etc. It is as if they have 2-3 people (at... More

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Raleigh, North Carolina
Top Contributor
70 reviews 70 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed 4 weeks ago

A previous reviewer said "Investing in carpet and paint without updating the mattress in ridiculous!" This could not be more accurate. While I felt the property was clean overall, and has an updated feel due to new paint and fixtures the mattress was atrocious! In addition to the awful mattress, my toilet seat was peeling, the shower had a hole... More

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Kansas City, Missouri
Top Contributor
55 reviews 55 reviews
20 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed October 17, 2014

I booked this as a lay over in my car travels, so only spent one night. The property was more impressive than I expected. The main building housing the restaurant and bar is quite nice. The dining area was beautiful, though I didn't eat there. My room was spacious and comfortable. A prior review criticized the comfort of the mattress.... More

Was this review helpful? Yes 1
Mooresville, North Carolina
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 14, 2014

The setting of this inn is beautiful. We had lousy weather but if it was good it would have been really awesome. Definitely get a room with a balcony. The only downside I can say is that the TV in our room was tiny and the room did not have a mini refrigerator. Given the price of the room I... More

Was this review helpful? Yes 1
Seagrove, North Carolina
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 5, 2014

Upon arriving at the Inn at Crestwood I was impressed and thought I had scored a real bargin. The outside had rustic looking rock work, the lobby clean and beautiful. The building we stayed in had new carpet and paint. Everything was looking wonderful until I lay down on the bed! The mattress was old and worn out.. It felt... More

Was this review helpful? Yes 1
MktCrestwoodNC, Manager at The Inn at Crestwood, responded to this review

Thank you for your review. We are in the process of updating our mattresses at the Inn - We always appreciate feedback as it give us the opportunity to address issues that need our attention. We hope you will come back and enjoy! More

Raleigh, North Carolina
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 18, 2014

Stayed here for a wedding. I'd say splurge for a room with a balcony, great option to have coffee in the am. The rooms are pretty dark, but clean. Seems like staff is lacking leadership and support. Kristin at the front desk was awesome, her patience and demeanor stress wonderful!!! She checked out our entire wedding party, not sure why... More

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MktCrestwoodNC, Manager at The Inn at Crestwood, responded to this review

Thank you for taking the time to write a review. We always appreciate feedback - especially when it is positive. We are very glad you had a positive experience. More

Raleigh, North Carolina, United States
Top Contributor
93 reviews 93 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 16, 2014

We chose to stay here as we wanted a close hotel for our dinner at The Game Keeper, which is just down the road. This Inn is up on a mountain so it is a few minutes outside Boone, but it is so much prettier than the other hotel options. The Inn also offers a beautiful terrace with outdoor dining,... More

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MktCrestwoodNC, Manager at The Inn at Crestwood, responded to this review

Thank you very much for taking the time to write a review. We aspire to please everyone who stays with us and appreciate your positive comments. More

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Additional Information about The Inn at Crestwood

Address: 3236 Shulls Mill Road, Boone, NC 28607
Location: United States > North Carolina > North Carolina Smoky Mountains > Boone
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Inn at Crestwood 3*
Number of rooms: 39
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Also Known As:
The Inn At Crestwood Hotel Boone

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