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BEST WESTERN Blue Ridge Plaza

#4 of 19 Hotels in Boone
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840 E King Street, Boone, NC 28607
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BEST WESTERN Blue Ridge Plaza
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366 reviews from our community

Traveler rating
    160
    138
    34
    23
    11
See reviews for
123
133
16
34
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
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English first
  • All months
    (366)
  • Mar-May only
    (64)
  • Jun-Aug only
    (134)
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    (102)
  • Dec-Feb only
    (66)
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1 review
4 of 5 stars Reviewed 2 days ago NEW

We had an awful experience trying to find Archer's Mountain Inn and ended up staying here for the night instead (after being lost for 3 hours after dark, in the rain, in the mountain backwoods of an area we didn't even know!), and they were so accommodating. The bed was comfortable, I even took a luxurious bath and got a... More 

Was this review helpful? Yes
Miami, FL
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I really liked this hotel. The breakfast area and lounge were extremely comfortable, clean and well stocked. We had a large family group ...3 rooms and they accommodated us by putting us on the same floor next to each other. The staff were friendly and extremely accommodating. The beds were very comfortable and linens were good. The rooms were large... More 

Was this review helpful? Yes
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to leave us such a pleasant review. Out entire staff is excited to hear that you enjoyed your stay with us. Our guest are our number one priority and we are so happy to hear that we met your expectations. Your feedback is extremely important to us. Thank you again for the... More 

Lexington, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

Nice view and great friendly people working there. I have stayed at this Best Western about 15 times for business. They always remember me and take care of anything that I need. I only have coffee and Juice in the mornings but everyone seems to enjoy the breakfasts. I would very definitely recommend this place to others who are3 traveling... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay with us. Our team is extremely excited to hear that you enjoyed your stay with us. We strive to ensure that every guest has a memorable and pleasant stay here at the Best Western Blue Ridge Plaza in Boone, NC. Again thank you for... More 

Valrico, Florida
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 19, 2015

My husband and I had planned to stay hear for three nights. We decided that the hotel was conveniently located to several small towns and lots to see so we stayed an additional three nights. The hotel was comfortable but is dated and showing wear and tear. Could go for an update. The front desk was a hit or miss,... More 

Was this review helpful? Yes
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay with us at the Best Western - Blue Ridge Plaza in Boone, NC. On behalf of our entire staff, I would like to apologize for any inconvenience you may have had while at our hotel. Your feedback is very important to us as we... More 

Marietta, Georgia
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 15, 2015

Nothing special, like any Best Western, but also nothing to complain about. We had a room with queen beds, which were wide enough for two. Mountain view from even numbered rooms. I read several reviews mentioning noise from the street, but that is really a non-issue unless you are a very light sleeper. More bothersome is the noise from the... More 

Was this review helpful? Yes 2
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your stay at the Best Western - Blue Ridge Plaza. Our entire team is thrilled to hear that you enjoyed your stay. Your business is very important to us and we value your feedback. We will be using your feedback to provide superior service for you and... More 

1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 15, 2015

The reason we chose the hotel was the heated pool for the kids. We we're not told at check in the pool was broken. We found out after kids changed into swimsuits and saw the pool door was locked. We mentioned it at front desk and the comment was "my kids were disappointed too" thought that wasn't very responsive to... More 

Was this review helpful? Yes 1
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to leave a review regarding your recent stay here at the Best Western - Blue Ridge Plaza in Boone, NC. On behalf of our entire team, I would like to apologize for any inconvenience you experienced during your stay with us. We are currently working on getting our pool back in order.... More 

North Carolina, United States
Senior Contributor
23 reviews 23 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 9, 2015

Pros: Clean Great Price on hotels.com Nice breakfast- Kellog's cereal, muffins, Jimmy dean biscuits, waffle maker (though more than one would have been nice) carbon monoxide detector big room Cons: Noisy- could hear water running through pipes as other rooms showered, our toilet ran all night, could hear neighbor's TV (walls seemed thin) Pool was out of service- would be... More 

Was this review helpful? Yes 1
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for your review regarding your recent stay with us at the Best Western Blue Ridge Plaza. On behalf of our entire team I would like to apologize for the inconveniences you experienced while at our hotel. We are currently working on getting our pool back in order and hope to see you again soon. Thank you... More 

1 review
5 of 5 stars Reviewed February 3, 2015

the hotel was great. the maid this was a short first honeymoon.service was especially great. lalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalalallalaalalalalalalalalalalalalalalalalalalalalalalalalalalala

Review collected in partnership with Best Western

Was this review helpful? Yes
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, I would like to thank you for taking the time to write a review regarding your recent stay with us at the Best Western Blue Ridge Plaza in Boone, NC. Nothing makes our team more excited than hearing that you enjoyed your stay. We will be using your feedback to improve our guest experience. We hope to see... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

We only paid $65/night which was exceptional value for hotel. Beautiful decor despite some things being a little dated. Friends staying had issues with insects and dirty tubs nut our room was perfectly fine.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, Thank you for taking the time to write a review regarding your recent stay here at the Best Western Blue Ridge Plaza. Our entire team is thrilled that you enjoyed your stay with us. Your satisfaction is our number one priority. By telling us what you liked about your stay and how we can improve, you are helping... More 

Lawrenceville, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 2, 2015

I reported that our heat was not working. No one offered to move us to another room. we were told that the maintenance person was gone for the evening. We had to call back to request several blankets so that we could stay warm for the night. This is 100% unacceptable!!

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Stephanie O, General Manager at BEST WESTERN Blue Ridge Plaza, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for the inconveniences you experienced while staying at our hotel. Your satisfaction is very important to us. I have spoken to my team about the issue you experienced and I can assure you that it will be taken care of right away. Again I would like to... More 

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