We booked a one night stay for a weekend getaway. The room had an overwhelming smell of mold and mildew. Within 15 minutes my family and I felt nauseated and light headed from the smell. I asked to change rooms, but the rude motel manager told me I had already used the one I was in because we sat on... more

Our original intent was to camp. This hotel was the next step up in price and we wanted beds, heat, and a shower. That is what we got. Cons: Not very clean. Kids socks turned black and sticky walking on carpet in room. Strong musty/moldy smell in room. Bathroom not cleaned well- hairs in tub and on floor that I... more

Our rooms were not ready upon our arrival and the hotel manager was rude, told us to come back , telling me that's what happens when you book online, which I hadn't done in the first place. Also, they never even serviced our rooms, and we all stayed 2 nights. (We were in a wedding party of 6 families.) The... more

This past weekend we had a wedding to attend in Montreat, so all the family coming in decided to stay here. There was a total of 21 of us with 6 rooms. Upon arrival, I was shocked about how musty the room smelled. The room was dingy. The management was not that friendly. We arrived on Friday, and on Sat... more

After reading reviews on this site and others, I booked a king size room at this hotel with some trepidation. I was in town for a funeral, so I reasoned I wouldn't be in the room that much. While I will agree that some of the room showed some wear (scuff marks on the wall and a burn hole in... more

VERY UNPLEASANT EXPERIENCE. Desk clerk (Melissa) was real gruff as we tried to check in to our room at 2PM, told us checkin wasn't until 3. I have a hard time believing NO rooms are ready at up til 2:59 then at 3, magically, ALL the rooms are ready. When we got back at 2:30, as she suggested, she had... more

We stayed at the Super 8 hotel after Black Mountain's Holly Jolly Christmas festival. The hotel was clean, with an outside entrance only. Our room was large with a king size bed, a sleeper sofa, mini refrigerator, microwave, and a coffee pot. It is definately an older hotel - there were a few scuff marks on the walls and the... more

I asked the woman at the desk if I could see the room before actually checking in and she gave me the key. It didn't work and I told her so, but since I didn't want to walk back to try again I agreed to register. She returned the key to me, but when I went back to the room... more

We went to NC to visit family and stayed at the Super 8 for a week. I had accidentally left my purse with all my makeup and perfume in it (Over $600 worth). WE checked out on Saturday, I called Sunday, they told me they had my purse and would put it on hold and I could mail a prepaid... more