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Quality Inn

2.0 of 5
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585 State Route 9, Black Mountain, NC 28711
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Quality Inn
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Ranked #1 of 4 Hotels in Black Mountain
A recent review
3 of 5 stars reviewed 1 week ago
audreyewebb Charlotte, North Carolina
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66 reviews from our community

Traveler rating
    9
    35
    14
    6
    2
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28
15
7
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Charlotte, North Carolina
Top Contributor
94 reviews 94 reviews
27 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

We were just passing through. Everything about this hotel was adequate and the staff was friendly. No elevator. From what I understood, you cannot drive around the back of the hotel (it is up against a mountain).

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1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We've stayed at this location 3-4 times. The staff are friendly and the rooms are clean. The beds are comfortable, and its relatively quiet. The only downside is the non smoking room that we stayed in smells like old smoke.

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Nashville, Tennessee
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 10, 2015

I've stayed at the great places in the area. This one is a good value. The WiFi worked fine, the water was hot and the room was clean and not stinky. The included breakfast was quite adequate and the staff was fine. I will be back.

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Lexington, South Carolina
Top Contributor
262 reviews 262 reviews
34 hotel reviews
295 helpful votes 295 helpful votes
4 of 5 stars Reviewed November 15, 2014

Easy on/off interstate on a small bluff. I had an end room by the ice machine, however area was very quiet. Bed was comfortable and staff was excellent. Parking was minimal. Agree with other reviews that rooms need updating. Wi-fi was slow. Huge Ingel's store across street with deli. I would stay here again when rates are low.

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Columbia, South Carolina
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 9, 2014

Stayed here for a wedding weekend. My expectations were not high, but was still disappointed, mainly by things that should have been handled and then it would have been a 4 star review. There was no WiFi for my room or several other in the group I was with. Even had to call their Tech Support to help troubleshoot the... More 

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Stokesdale, North Carolina
Top Contributor
62 reviews 62 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 29, 2014

We have actually stayed here several times when we visit our daughter who attends Warren Wilson College. It is convenient to the house she shares with 3 other friends. It is pet friendly, which is a plus for us. The staff have always been helpful, friendly and professional. The beds have always been comfortable and clean. The furniture and carpet... More 

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sc
Top Contributor
118 reviews 118 reviews
22 hotel reviews
64 helpful votes 64 helpful votes
2 of 5 stars Reviewed September 16, 2014

Pretty similar to most quality inns or comfort Inns. Furniture is a threadbare and stained. Carpet is dirty and frayed. It was probably about as clean as you can get it. Staff was pleasant and helpful, they just need to clean up and update the rooms. In pretty rough shape for the price of the rooms

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Trumbull, United States
Contributor
16 reviews 16 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 4, 2014

The best part about this property is its location. It is snuggled in the mountains and is really quite picturesque. Just off I-40, it is surrounded by several fast food places, gas stations, and a Starbucks in the grocery store across the street. The rooms are clean and comfortable, but a bit dated. The pool is located outside and was... More 

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Grand Rapids, MI
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 27, 2014

This was a drive-up motel that was dark, dingy, and the refrigerator did not work. The breakfast was sub-par with watery orange juice, cardboard-tasting waffles, hard cold butter that wouldn't spread on anything, and nothing much worth eating but hard-boiled eggs. Check in wasn't very friendly, and we had to have the safe charge removed as luckily we were only... More 

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Elkton, MD
Top Contributor
80 reviews 80 reviews
14 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 26, 2014

Nice hotel and location. Front desk very nice and honored our on line request for a first floor room, and the key card worked every time! Room had 2 double queen beds and small table with 2 chairs. Clean room and bath. Bathroom did not have help bars in shower which would have been nice. WiFi required sign in every... More 

Was this review helpful? Yes 2
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