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Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont

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250 Beaty Road, Belmont, NC 28012
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Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont
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Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont
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107 reviews from our community

Traveler rating
    51
    32
    10
    10
    4
See reviews for
20
26
10
34
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here for one night after driving from Greensboro, and needed a hotel closer to the Charlotte airport. Everything was nice. The free breakfast in the morning was very good. I would consider staying here again if I'm ever in the Charlotte area again.

Was this review helpful? Yes
Savannah, Georgia
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Be very attentive if booking online from their website. I booked for 2 night. fine print stated no fees for cancellations. I'm positive of this! Had to cancel due to family emergency. Check in was Sunday. Started cancellation request on Friday Still got stuck with paying one night!,, Wording about cancellations changed as reservation was processed. It was like a... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Dear gobigator, Thank you for leaving us a feedback. Everything we do is aimed at providing our guests with excellent service and we regret to read the inconvenience you may have experienced surrounding your reservation that you have cancelled. I would like to address this with you further. I have sent you a private message to obtain more information about... More 

Poughkeepsie
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Good location. Right off I-85 and convenient to Charlotte Airport. Free shuttle to and from the airport. Clean, comfortable rooms. Staff is friendly, efficient and always trying to be helpful. There is free breakfast with adequate room to sit and eat.

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Niagara-on-the-Lake, Canada
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed March 23, 2015

PROS: We were booked through US Airways as we were bumped from a flight. Arrived after midnight. Front desk was very generous in giving us toothpaste, toothbrushes, deodorant, etc as we had no bags. Reggie the shuttle driver was very courteous and helpful. They even accommodated us to help keep our swordfish frozen. CONS: Shuttle service stops at midnight. No... More 

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Louisville, Kentucky, EEUU
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed March 18, 2015

About 15 minutes from Charlotte, NC airport. Zero airport noise. Friendly staff. Nice breakfast. No restaurants in walking distance. Front desk has menus for local food delivery. After 6:30pm shuttle will take guests to local pubs and restaurants. Last pickup, 10:00pm.

Was this review helpful? Yes
Brenton S, Assistant General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Dear Intlflyboy I want to thank you for your recent stay here with us at the Holiday Inn Charlotte Airport Belmont. We are glad we could met your expectations! We hope to see you again soon! Thank You, Nikki Riggins Assistant General Manager More 

Port Saint Lucie
Senior Reviewer
9 reviews 9 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

If I can sum up Holiday Inn Express hotels in one word it would be "consistency". Having said that what is consistent is a very clean hotel, with rooms in good repair and everything working. They also put out a simple but filling breakfast. It changes every day but you may find boiled eggs, an automatic pancake maker (very interesting)... More 

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Brenton S, Assistant General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Dear DTD84 I want to thank you for your kind review. We appreciate your feedback and we hope that if you're ever in the Charlotte area in the future that you choose to stay here with us at the Holiday Inn Express-Charlotte Airport Belmont. Kind Regards, Nikki Riggins Assistant General Manager More 

Philadelphia, Pennsylvania
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed March 8, 2015

It was not a great place to stay for a layover, but had to hire a taxi to drive us to the hotel since the shuttle pick up was every hour and stopped at midnight. It was worth the trip since there was a big event in town, but check in was terrible. We flew in late and although the... More 

Was this review helpful? Yes
Brenton S, Assistant General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Dear Jason432 Thank you for your review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Please... More 

Blacksburg, Virginia
2 reviews
5 of 5 stars Reviewed March 5, 2015

I have had a very tough day and the staff was amazing. Ben, the shuttle driver was polite and arrived on time. Erin offered me a bottle of water and got me all set up in less than 2 minutes. The rooms are a great size and everything is clean and comfortable. It's a great choice if your flight is... More 

Was this review helpful? Yes
Brenton S, Assistant General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Thank you for your kind words about your recent stay at the Holiday Inn Express Charlotte Airport Belmont. We hope to see you again soon! Thank You, Nikki Riggins AGM More 

Belmont, North Carolina
1 review
5 of 5 stars Reviewed March 3, 2015

I was suppose to have a brief layover in Charlotte but they ended up cancelling my flight at 111pm! Called here, got a room, with a jacuzzi!, and they had a shuttle to and from the airport that was quick, safe, on timeand very clean! The room is amazing, bed is wonderful, furniture was beautiful clean and very well maintained!... More 

Was this review helpful? Yes
Brenton S, Assistant General Manager at Holiday Inn Express Hotel & Suites Charlotte Airport-Belmont, responded to this review

Thank you so much for your kind review of our hotel. I am pleased to hear you enjoyed your stay with us at the Holiday Inn Express Charlotte Airport Belmont. It's something our staff takes great pride in. If your ever in the Charlotte area we hope you choose to stay here with us! Sincerely, Nikki Riggins AGM More 

Wilmington, North Carolina
Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2015

Hotel was exactly what I needed for a business stay. Comfortable & Quiet room, fast internet, and easy quick check out with hot breakfast for a quick out early the next morning. Hotel is very clean and the staff is truly what sets the hotel apart. Everyone made an effort to say hello, see how I was doing, etc...I plan... More 

Was this review helpful? Yes
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