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All 5 Banner Elk hotels

Sugartop Resort

Sugartop Resort, Banner Elk, NC 28604
Hotel amenities
Sugartop Resort
Ranked #4 of 5 hotels in Banner Elk
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17 people have reviewed this hotel

Traveler rating
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    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
North Carolina
Top Contributor
66 reviews 66 reviews
18 hotel reviews
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed October 1, 2013

We visited in late September as guests of a condo owner (the owner was with us). Upon arrival, we were given a visitor's pass (the owner had his car there already), and we were told to drive up and park in any spot NOT marked Reserved. There were plenty of available spots very close to the building. We unloaded and... More

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed August 24, 2013 via mobile

We loved our stay Would recommend it. They have an indoor pool with glass wall views of the mountains outside. Our view was grandfather mountain from our balcony. You could actually see people walking on the swinging bridge using the owned telescope Unit was updated with flat screen high def tv's and wifi. It was a great desl

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Reidsville, NC
Reviewer
5 reviews 5 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed August 23, 2013 via mobile

Wow. This place has place has the worst customer device I have ever experienced. Unbelievablely rude staff members and the residents were cold and very unwelcoming. Security was called to warn us that if are 5 year old was caught jumping into pool the again we would be asked to leave. I would completely understand if signs were posted. But... More

Was this review helpful? Yes 6
Myrtle Beach, South Carolina
1 review
5 of 5 stars Reviewed August 20, 2013

We Stayed Christmas Week 2012 and everything from the security, the front desk staff to the outstanding amenities along with the most spectacular views from the nicest condo we have ever rented was second to none. We have reserved the same week this year and have other family and friends renting three other condos. The free shuttle service to and... More

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Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed May 13, 2013

I originally booked a 2 night stay and was told we would receive the 3rd night free because it had a 3 night minimum but decided to leave after the first night. The security guard when we first arrived was rude. The parking lot is a not big enough for the building which makes parking very difficult and the front... More

Was this review helpful? Yes 4
Cary, North Carolina
Top Contributor
50 reviews 50 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed here with a group of friends and had a nice ti me. We do wish that they offered more than just 1 queen and 2 twins and then a pull out. We had to decide who was getting what (6 adults...3 couples). That is all that offer from what I understand. The rooms come with a kitchen and... More

Was this review helpful? Yes 1
Maryville, Tennessee
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 25, 2013

Views were spectular, but thats all. NO parking. Must wait and take a shuttle to and from condo. Besides no parking they charge you $20.00 cash per night for a 2nd car.(met friends there) Found this interesting since you gave it to the security guard. and you still didn't park @ the condo. We called it beer money. Never actually... More

Was this review helpful? Yes 3
Lakeland, Florida
1 review
5 of 5 stars Reviewed November 13, 2012

Resort is located on the Tip Top of the mountain and is titled Sugar Top Resort.Resort is very clean and very nice.The service is very good.The rooms are clean and beatuiful.Nice indoor pool and work out room,sana.Location is good for many winter outdoor activites .

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Macon, North Carolina
Top Contributor
215 reviews 215 reviews
107 hotel reviews
111 helpful votes 111 helpful votes
3 of 5 stars Reviewed August 1, 2012

We stayed here 2 nights on a Groupon certificate,and found the facility somewhat dated but not bad for the views from the room. I disliked the parking/shuttle service but it's not a deal breaker. I don't think we waited more than 5 minutes for the driver--just a nuisance. There seemed to be plenty of open spaces available,and while I can... More

Was this review helpful? Yes 2
High Point, North Carolina
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 29, 2011

Ok..... to start, I like how people who post reviews use the term hotel and act as if Sugartop has control over the quality of the rooms. This is not the case. Sugartop is a condo homeowners association. All the units are individually owned and can be leased through private rental companies that have no affiliation with the association. If... More

Was this review helpful? Yes 7

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Additional Information about Sugartop Resort

Also Known As:
Sugartop Hotel
Address: Sugartop Resort, Banner Elk, NC 28604
Location: United States > North Carolina > North Carolina Smoky Mountains > Banner Elk
Hotel Style:
Ranked #4 of 5 hotels in Banner Elk
Price Range (Based on Average Rates): $

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