We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Banner Elk hotels

Sugartop Resort

You added Sugartop Resort to your Saves list
Sugartop Resort, Banner Elk, NC 28604
Hotel amenities
Sugartop Resort
Ranked #4 of 5 Hotels in Banner Elk
We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Banner Elk
Check In Check Out
Write a Review

18 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Bug Tussle
Top Contributor
187 reviews 187 reviews
19 hotel reviews
661 helpful votes 661 helpful votes
5 of 5 stars Reviewed June 3, 2014

This is a condo building. If you have ever owned a condo and been on the board of directors, you know all the problems that can occur and all the rules to make to try to stop them from happening again. We got our stay for free from an owner whose condo is well decorated . . . well it... More

Was this review helpful? Yes 3
North Carolina
Top Contributor
84 reviews 84 reviews
19 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed October 1, 2013

We visited in late September as guests of a condo owner (the owner was with us). Upon arrival, we were given a visitor's pass (the owner had his car there already), and we were told to drive up and park in any spot NOT marked Reserved. There were plenty of available spots very close to the building. We unloaded and... More

Was this review helpful? Yes 3
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 24, 2013 via mobile

We loved our stay Would recommend it. They have an indoor pool with glass wall views of the mountains outside. Our view was grandfather mountain from our balcony. You could actually see people walking on the swinging bridge using the owned telescope Unit was updated with flat screen high def tv's and wifi. It was a great desl

Was this review helpful? Yes 1
Reidsville, NC
5 reviews 5 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed August 23, 2013 via mobile

Wow. This place has place has the worst customer device I have ever experienced. Unbelievablely rude staff members and the residents were cold and very unwelcoming. Security was called to warn us that if are 5 year old was caught jumping into pool the again we would be asked to leave. I would completely understand if signs were posted. But... More

Was this review helpful? Yes 7
Myrtle Beach, South Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 20, 2013

We Stayed Christmas Week 2012 and everything from the security, the front desk staff to the outstanding amenities along with the most spectacular views from the nicest condo we have ever rented was second to none. We have reserved the same week this year and have other family and friends renting three other condos. The free shuttle service to and... More

Was this review helpful? Yes 1
Lexington, Kentucky
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 13, 2013

I originally booked a 2 night stay and was told we would receive the 3rd night free because it had a 3 night minimum but decided to leave after the first night. The security guard when we first arrived was rude. The parking lot is a not big enough for the building which makes parking very difficult and the front... More

Was this review helpful? Yes 6
Cary, North Carolina
Top Contributor
63 reviews 63 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed here with a group of friends and had a nice ti me. We do wish that they offered more than just 1 queen and 2 twins and then a pull out. We had to decide who was getting what (6 adults...3 couples). That is all that offer from what I understand. The rooms come with a kitchen and... More

Was this review helpful? Yes 1
Maryville, Tennessee
3 reviews 3 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 25, 2013

Views were spectular, but thats all. NO parking. Must wait and take a shuttle to and from condo. Besides no parking they charge you $20.00 cash per night for a 2nd car.(met friends there) Found this interesting since you gave it to the security guard. and you still didn't park @ the condo. We called it beer money. Never actually... More

Was this review helpful? Yes 3
Lakeland, Florida
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2012

Resort is located on the Tip Top of the mountain and is titled Sugar Top Resort.Resort is very clean and very nice.The service is very good.The rooms are clean and beatuiful.Nice indoor pool and work out room,sana.Location is good for many winter outdoor activites .

Was this review helpful? Yes 1
Macon, North Carolina
Top Contributor
245 reviews 245 reviews
110 hotel reviews
139 helpful votes 139 helpful votes
3 of 5 stars Reviewed August 1, 2012

We stayed here 2 nights on a Groupon certificate,and found the facility somewhat dated but not bad for the views from the room. I disliked the parking/shuttle service but it's not a deal breaker. I don't think we waited more than 5 minutes for the driver--just a nuisance. There seemed to be plenty of open spaces available,and while I can... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Sugartop Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sugartop Resort

Address: Sugartop Resort, Banner Elk, NC 28604
Location: United States > North Carolina > North Carolina Smoky Mountains > Banner Elk
Price Range (Based on Average Rates): $
Number of rooms: 320

10 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (8)
Pool/beach area (1)
Hotel & grounds (2)
View from room (1)
Other (4)

Management photos: Courtesy of the property manager

All management photos (3)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay