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Sugar Ski & Country Club

100 Sugar Ski Drive, Banner Elk, NC 28604
Sugar Ski & Country Club
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44 reviews from our community

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Traveler rating
    12
    18
    5
    4
    5
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28
5
1
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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South Florida, Florida
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 9 nights and had a wonderful stay. The room was really beautifully updated and well maintained! Our room was very modern and really lovely! Specifically, we had room 631 and LOVED it! We went to the customer service office many times and got great advice on local hikes. We were told about places we hadn't even... More 

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Portland, Tennessee
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed March 10, 2015

This was our first time staying at Sugar Ski and Country Club. It was a great stay. Customer service was excellent. The condo was laid out very nicely. It was also very clean. And of course being able to ski right outside the back door was awesome. Another great feature is the ski rental shop that is based out of... More 

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Fayetteville, North Carolina
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 4, 2015

We recently completed our stay in building 11 and found the room satisfactory; A minor issue with the entry way light was immediatly resolved by the staff with no other issues during our 3 night stay. Important to know that each of these condos is individually owned and their contents refenct the owner...make sure you look at the pics or... More 

Was this review helpful? Yes 1
Middleburg, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed February 27, 2015

The first day that we arrived we were unable to get my car up the mountain due to a snow storm that had come through earlier in the day. We had some friends already in the room and we found a ride up the mountain with a cop since it was almost midnight at this point. The next morning we... More 

Was this review helpful? Yes 1
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed February 18, 2015

Sugar Ski and Country Club was built in the early 80's, and appears as though it has never been updated. If you are coming here to ski, be advised that the ski in ski out slope is one of the last to open. They do not seem to make snow on it. if skiing is the main purpose of your... More 

Was this review helpful? Yes 1

Travelers are raving about these Banner Elk hotels

north ga
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed February 3, 2015

Booking & check in was great. Pool & hot tub was so clean & nice having carpet around it! Sauna was nice too. Bathrooms near pool had shower which was handy. It was also nice to be able to rent our skis from the office. Just purchase your lift ticket at Sugar before you drive up the mtn to this... More 

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1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 2, 2015

The location was really beautiful and the room was really nice. The manager was the nicest person I've ever dealt with at any hotel,she even gave us a ride twice down the mountain because I couldn't drive my car on the ice. amazing resort with great service!highly recommend it

Was this review helpful? Yes 3
Nashville
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

The condo unit was clean, next to the pool & ski rentals. After reading reviews for sugar ski rentals the country club ones were easy to rent & return. I had 2 skiers & 2 snowboarders. Sugar had not made snow on the slopes around the condos so we had a bit of a walk to get to the slopes.... More 

Was this review helpful? Yes 3
Cape Carteret, North Carolina, United States
Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Great place to ski and snowboard. Lines very long on holiday vacations, especially when all the slopes and lifts are not in use. Clubhouse so packed it was difficult to find a place to sit and eat. We've been there many times and we will go back but probably not during the holiday breaks.

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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 31, 2014

We expected dated and motel like accommodations. However our room was disgusting and dangerous. There was a Capri sun in the couch, crumbs and food on the floors, food of some sticky substance on the couch. I could have stayed and had housekeeping just come and fix the issue HOWEVER the furniture was horrible and not usable. It wasn't just... More 

Was this review helpful? Yes 2
SugarSkiCondos, Manager at Sugar Ski & Country Club, responded to this review

Thank you for letting us know during your stay that there were problems. Since you elected not to move to the upgraded two bedroom we offered, I do appreciate your letting the housekeeper back in to correct the problems. No excuse...we missed a few things!! I hope you will come back and visit again.....we are capable of much better. Thank... More 

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