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Sugar Ski & Country Club

100 Sugar Ski Drive, Banner Elk, NC 28604
Sugar Ski & Country Club
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43 reviews from our community

Traveler rating
    11
    18
    5
    4
    5
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27
5
1
Business
0
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Portland, Tennessee
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first time staying at Sugar Ski and Country Club. It was a great stay. Customer service was excellent. The condo was laid out very nicely. It was also very clean. And of course being able to ski right outside the back door was awesome. Another great feature is the ski rental shop that is based out of... More 

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Fayetteville, North Carolina
Contributor
17 reviews 17 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We recently completed our stay in building 11 and found the room satisfactory; A minor issue with the entry way light was immediatly resolved by the staff with no other issues during our 3 night stay. Important to know that each of these condos is individually owned and their contents refenct the owner...make sure you look at the pics or... More 

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Middleburg, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

The first day that we arrived we were unable to get my car up the mountain due to a snow storm that had come through earlier in the day. We had some friends already in the room and we found a ride up the mountain with a cop since it was almost midnight at this point. The next morning we... More 

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1 review
2 of 5 stars Reviewed February 18, 2015

Sugar Ski and Country Club was built in the early 80's, and appears as though it has never been updated. If you are coming here to ski, be advised that the ski in ski out slope is one of the last to open. They do not seem to make snow on it. if skiing is the main purpose of your... More 

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north ga
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 3, 2015

Booking & check in was great. Pool & hot tub was so clean & nice having carpet around it! Sauna was nice too. Bathrooms near pool had shower which was handy. It was also nice to be able to rent our skis from the office. Just purchase your lift ticket at Sugar before you drive up the mtn to this... More 

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 2, 2015

The location was really beautiful and the room was really nice. The manager was the nicest person I've ever dealt with at any hotel,she even gave us a ride twice down the mountain because I couldn't drive my car on the ice. amazing resort with great service!highly recommend it

Was this review helpful? Yes 2
Nashville
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 9, 2015 via mobile

The condo unit was clean, next to the pool & ski rentals. After reading reviews for sugar ski rentals the country club ones were easy to rent & return. I had 2 skiers & 2 snowboarders. Sugar had not made snow on the slopes around the condos so we had a bit of a walk to get to the slopes.... More 

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Cape Carteret, North Carolina, United States
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 6, 2015 via mobile

Great place to ski and snowboard. Lines very long on holiday vacations, especially when all the slopes and lifts are not in use. Clubhouse so packed it was difficult to find a place to sit and eat. We've been there many times and we will go back but probably not during the holiday breaks.

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1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 31, 2014

We expected dated and motel like accommodations. However our room was disgusting and dangerous. There was a Capri sun in the couch, crumbs and food on the floors, food of some sticky substance on the couch. I could have stayed and had housekeeping just come and fix the issue HOWEVER the furniture was horrible and not usable. It wasn't just... More 

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SugarSkiCondos, Manager at Sugar Ski & Country Club, responded to this review

Thank you for letting us know during your stay that there were problems. Since you elected not to move to the upgraded two bedroom we offered, I do appreciate your letting the housekeeper back in to correct the problems. No excuse...we missed a few things!! I hope you will come back and visit again.....we are capable of much better. Thank... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 26, 2014

This sugar mountain condo is amazing me and my parents came and we love it because of the great view and the amazing grandfather mountain we actually did the grandfather mountain swimming bridge yesterday and I loved it and it was very very windy but I crossed the bridge and then got to the rocks that was the best part... More 

Was this review helpful? Yes 1
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