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BEST WESTERN Mountain Lodge at Banner Elk

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1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
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1 room 1 guest
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BEST WESTERN Mountain Lodge at Banner Elk
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301 Reviews from our TripAdvisor Community

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Traveler rating
    102
    114
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Burgess, Virginia
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed yesterday NEW

I was amazed to see the quality and care of the room I stayed in, but notice the same care was given to other rooms. The entire staff was amazing. Asking for a special favor got me results in 4 minutes to my room. The pool area is nice and the pool is heated. I love the fact that every... More 

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Tampa, Florida
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

My family and I stayed here last Christmas and we will definitely go back. The rooms were clean with comfortable beds and breakfast had a good variety of things. It's family friendly and closed to restaurants and Sugar Mountain Resort.

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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

The staff is always so incredibly helpful and friendly. Rooms are Clean and well kept. The beds are super comfy! Breakfast is hit or miss, although its great that they even offer it. We will be back again!

Review collected in partnership with Best Western

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Duffield, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 6 days ago NEW

Great Location and close to several attractions. Several Family members in our party stayed during this visit. Close to Local Restaurants and Banner Elk Site also. Only 30 minutes from Tweetsie RR in Boone NC. The only negative thing was the heated swimming pool was not accessible. The Children were very disappointed.

Review collected in partnership with Best Western

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Destin, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed for 3 nights. Our room was musty smelling and dark. The breakfast was fair at best. The coffee was some of the worst coffee I have ever had. We ate breakfast two mornings at coffee shops so we could get a decent cup of coffee. On the positive side, the staff was very friendly and helpful.

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Burlington, North Carolina
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

My family and I stayed here probably 6 years ago and I was not impressed. The entrance was not inviting and the rooms were pretty dirty and I found a few bugs, spiders and webs. That being said, my last visit since that times totally different! We came during the Highland Games and I must say this hotel has improved... More 

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North Carolina
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a motel-type hotel and our room was facing the pool on the 2nd floor; outdoor stairs and walkways. Even driving around to the closest parking lot, getting to our room was still a haul. Oddly, the exterior walkways are covered in what looks like indoor tiling...not meant for wet conditions. There are "slippery when wet" signs everywhere. Our... More 

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Orlando, Florida
Level Contributor
115 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Great Groupon deal for $59 per night. Very clean, roomy, quiet. Only problem is that smokers can stand outside their rooms and smoke. Every night. Cigarette smoke smell drifted into our room. When we complained we were told it was allowed. It was not pleasant and I would not go back for that reason.

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Wilmington, North Carolina
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Room was nice and quiet, bed was comfortable and breakfast was great! Location was great with fantastic views and the staff was very friendly and helpful! Check in was fast and checkout was also, very clean hotel!

Review collected in partnership with Best Western

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MANASSAS, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Banner Elk BEST WESTERN is a friendly motel with scenic views and comfortable beds. Their breakfast is very good and staff goes out of their way to help you. They have a nice outdoor pool and lounge area that is well maintained and relaxing. Rooms are super nice,clean and quiet. Really enjoyed our stay.

Review collected in partnership with Best Western

Was this review helpful? Yes
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