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BEST WESTERN Mountain Lodge at Banner Elk

2.5 of 5 1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
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BEST WESTERN Mountain Lodge at Banner Elk
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BEST WESTERN Mountain Lodge at Banner Elk
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235 reviews from our community

Traveler rating
    73
    89
    50
    13
    10
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94
69
14
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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San Juan, Puerto Rico
Contributor
19 reviews 19 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were very disappointed with the accomodations and general conditions of the Best Western Mountain Lodge at Banner Elk, North Carolina. We stayed at the property during the MLK weekend and were left nothing short of unimpressed, disgusted and displeased. Our room was not only in bad shape, but rather dirty, dusty and highly rough around the edges. The common... More 

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Irmo, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

this was a great hotel i would recommend it to anyone great location near ski slopes and very clean it can be crowded due to the great location so book early the breakfast is okay very country style not my preference but it’s okay for the kids and they have fruit and coffee which suits me

Review collected in partnership with Best Western

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Senior Contributor
29 reviews 29 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is an old hotel, so you can not expect too much, but is pretty clean, accepts pets, which can be a plus for pets owners or a minus for those without, since some dogs are barking. Staff is nice and friendly. They have a free breakfast, which is average, nothing healty in there. It is close to Sugar Mountain... More 

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1 review
4 of 5 stars Reviewed 6 days ago NEW

All emploee are very kind.. And very closed with sugarmountain.. Good food.. All emploee are very kind.. And very closed with sugarmountain.. Good food.. All emploee are very kind.. And very closed with sugarmountain.. Good food..

Review collected in partnership with Best Western

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Cary, NC
Top Contributor
52 reviews 52 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

For an older motel that has been renovated, this motel was a pleasant surprise. The free breakfast is plentiful. The staff is very friendly and helpful. Wish the room had queen beds instead of doubles, but had a good nights sleep.

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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

The room was fine, but the beds could have used an extra blanket or a comforter; the covers were pretty thin. Breakfast was no good. I think the apple juice had gone bad, the biscuits & gravy was cold & gross, and the coffee was weak. That aside, the stay was fine. Everything was clean, the bed was comfortable, and... More 

Was this review helpful? Yes 1
Lilburn GA, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is several decades old but pretty well maintained. Very clean rooms and a nice breakfast. The hotel staff was very friendly and accommodating. Hotel is 5 minutes drive away from Sugar Mountain Ski and about 15 minutes to Beech Mountain Ski slopes.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Bluffton, South Carolina
Contributor
18 reviews 18 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I stayed here for 2 nights so that I could go skiing at Beech Mountain. I had a first-floor room. I went to bed at 10 p.m. The walls are paper thin. It sounded like the people upstairs were bowling. I could hear the people next door talking and laughing with friends. At about 1 a.m. people were walking back... More 

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Lecanto, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

This hotel is conveniently located in Banner Elk, NC. It is close to Sugar Mtn. and Beech Mtn ski areas, and also not far from Appalachian ski area, as well as, Grandfather Mtn. There are plenty of restaurant choices near the hotel and the hotel's breakfast seems to always be a the choice for everyone staying there.

Review collected in partnership with Best Western

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bwbannerelk, Front Office Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Valued Guest, Thank you very much for choosing to stay with us for your family vacation. We always really appreciate when our guests take the time to write a review. I am glad that we were able to provide you with a great experience during your trip to the Banner Elk area. We like to be able to offer... More 

Lenoir City, Tennessee
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 3 weeks ago

We have stayed at this Best Western on several skiing trips to the Banner Elk area. The staff is exception. They are very friendly, and seem genuinely concerned with our needs. The hotel has, at some point in the not too distant past, been updated and renovated. The lobby features a warm fireplace with large comfy sofas for gathering and... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwbannerelk, Front Office Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Valued Guest, Thank you so much for your glowing review. We always love to hear positive feedback from our loyal guests. Our entire staff is dedicated to providing all of our guests with great customer service, so it is our pleasure to accommodate you in any way that we can. We also very much like to hear when our... More 

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Additional Information about BEST WESTERN Mountain Lodge at Banner Elk

Address: 1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Banner Elk
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Mountain Lodge at Banner Elk 2.5*
Number of rooms: 100
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Also Known As:
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Banner Elk
Banner Elk Best Western

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