We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 5 Banner Elk hotels

BEST WESTERN Mountain Lodge at Banner Elk

1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
Hotel website
Hotel deals
Hotel amenities
Offers & Announcements
Low Rate, Guaranteed
Save Saved
You added BEST WESTERN Mountain Lodge at Banner Elk to your Saves list
BEST WESTERN Mountain Lodge at Banner Elk
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 3 more sites!
68%
Ranked #2 of 5 hotels in Banner Elk
A recent review
5 of 5 stars reviewed yesterday
patjack Stuart, Florida
  • Overview
  • Reviews (193)
  • Photos (35)
  • Amenities
  • Q&A
  • Room tips (33)
  • Location
  • More
Write a Review

193 people have reviewed this hotel

Traveler rating
    58
    72
    42
    12
    9
See reviews for
71
54
14
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Stuart, Florida
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

Visiting Friends Here in Banner Elk and made reservations at the Best Western....After a friendly check in, proceeded to our room which was beautifully decorated. Had a Great Night out At Bellas Neighborhood Italian Restaurant just up the road(Excellent by the way) and returned to the BW for a wonderful night of uninterupted sleep. This morning I went for coffee... More

Was this review helpful? Yes
Chesapeake, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This entire experience met and exceeded our expectations. The hotel is excellent condition. Wi-Fi is fast and dependable. The rooms are clean and stocked. The complimentary breakfast is out of this world. Staff is friendly, courteous and professional. The pool is heated and fun. We were a family of four with children aged 9 & 11. I felt very safe... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Huntersville
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

Thanks to other trip advisor reviewers we selected this hotel for a weekend trip and we were very pleased! The location was great and the hotel grounds were really relaxing, inviting and well kept. My kids enjoyed an evening swim in the heated pool and popcorn that was self serve and made available in the lobby (coffee was also available)... More

Was this review helpful? Yes
Williamsburg, Virginia
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

As the title of the review indicates, this pet friendly hotel has rooms set aside especially for those traveling with pets. This means that you never have to stay in a room where a pet has been if you have an allergy to cats or dogs. This Best Western is on my list of top three pet friendly hotels. The... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Varnville, South Carolina
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a wonderful location, surrounded by beautiful mountains. While it was only a weekend visit, I found myself needing assistance for various things from the staff. Each staff member I spoke with was so helpful and professional at all times. The room was clean and comfortable. I hope to visit again someday.

Was this review helpful? Yes
Davidson, North Carolina
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 1 week ago

Nice stay in Banner Elk. We enjoyed the pool. The room was more than adequate and clean. The hotel staff were helpful and very friendly. The location was perfect for our mountain activities. Overall, it was a pleasant stay in a great location.

Review collected in partnership with Best Western

Was this review helpful? Yes
Miami
Contributor
19 reviews 19 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The BW Mountain Lodge was very convenient for a visit to friends staying on Beech Mtn. Our dog was welcome, too. The lodge seemed very nice, although we didn't have time to enjoy all the facilities. Reception/lobby area nice, and staff very friendly. Breakfast so-so, but attentive staffer (Mary?) a definite plus.

Was this review helpful? Yes
Wilmington
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is a great place to stay. the people are very nice, rooms are quiet, breakfast is good, fresh and hot and the amenities are perfect. Good restaurants are close by and the staff is very helpful. Stay there if you are visiting the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
Raleigh, NC
Top Contributor
86 reviews 86 reviews
59 hotel reviews
174 helpful votes 174 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at the Best Western over a weekend in July, 2014. The hotel is very worn out and in need of renovation. For the price we paid, it should have been much nicer. There are slick floor tiles on all of the concrete walkways, that look very sloppy and crude. And once you get in the room, it just... More

Was this review helpful? Yes
bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to write a review about our hotel. I am sorry to hear you were not completely satisfied during your stay. We take great pride in our rooms and our service but we understand that there will be customer issues from time to time. We love... More

Helena, Alabama
2 reviews
5 of 5 stars Reviewed 4 weeks ago

My wife and I celebrated our anniversary by taking a slow trip on the Blue Ridge Parkway and the immediate area. The scenery is spectacular, and staying in Banner Elk at the Best Western was the best compliment possible to the countryside. The staff went out of their way to help us with restaurants, areas of interest and recommendations. We... More

Review collected in partnership with Best Western

Was this review helpful? Yes
bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Thank you so much for choosing to stay with us to celebrate your anniversary! We are so pleased to hear that you both had such and enjoyable time in our Mountains! We very much appreciate your kind words. I have printed your comments to share with the entire staff. We look forward to seeing you on your next... More

Owners: What's your side of the story?
If you own or manage BEST WESTERN Mountain Lodge at Banner Elk, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to BEST WESTERN Mountain Lodge at Banner Elk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Mountain Lodge at Banner Elk

Address: 1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Banner Elk
Price Range (Based on Average Rates): $
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Travelocity, BookingOdigeoWL and Otel so you can book your BEST WESTERN Mountain Lodge at Banner Elk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Banner Elk
Banner Elk Best Western

35 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Dining (1)
Viewed
Room/suite (1)
Viewed
Hotel & grounds (2)
Viewed
Other (2)

Management photos: Courtesy of the property manager

Viewed
All management photos (30)
Viewed
Room/suite (14)
Viewed
Hotel & grounds (3)
Viewed
Pool/beach area (2)
Viewed
Business center/function rooms (1)
Viewed
Dining (1)
Viewed
Other (9)

Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Experience outstanding customer service and convenient access to the Blue Ridge Mountains, Lee's McRae College and more at this pet-friendly Banner Elk, North Carolina hotel. Welcome to the BEST WESTERN Mountain Lodge at Banner Elk where guests will find friendly customer service, newly updated guest rooms and convenient access to a variety of Western North Carolina attractions. This Banner Elk area hotel boasts 100 spacious, well-appointed guest rooms featuring cable television and wireless high-speed Internet access. Hotel guests are welcome to take advantage of a variety of hotel amenities including an seasonal outdoor heated swimming pool, guest laundry, fitness center, picnic area, business services and meeting/banquet facilities accommodating up to 200 guests. The BEST WESTERN Mountain Lodge at Banner Elk is the only pet-friendly hotel in the area. Guests staying at this Blue Ridge Mountain hotel will have convenient access to a variety of outdoor activities including skiing and snowboarding at Sugar Mountain, hiking in the Blue Ridge Mountains, horseback riding and golfing. Families visiting the area will enjoy spending the day at the Orchards at Alta Pass or the Tweetsie Railroad Amusement Park. Grandfather Mountain, just nine miles from the hotel, provides scenic nature trails and ideal picnic areas. ... more   less 
Number of rooms
100

Questions & Answers

Questions? Get answers from BEST WESTERN Mountain Lodge at Banner Elk staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer