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BEST WESTERN Mountain Lodge at Banner Elk

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1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
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BEST WESTERN Mountain Lodge at Banner Elk
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282 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Edgewater Fl
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

In our way to Little Switzerland I called ahead and found their price to be very high. We decided to ride the bike to Banner Elk to Best Western because of the reviews. What a surprise, the lobby was classy and clean and the rooms were great. My wife was bragging about t how great she slept. Breakfast area was... More 

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Isle of Bute, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We chose this Hotel because it was BW and because of its proximity to GM. We had a couple of problems but these were quickly dealt with by the staff. Staff were friendly, helpful and welcoming at all times.

Review collected in partnership with Best Western

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Greensboro
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

We enjoyed our stay at the Best Western in Banner Elk. The lobby and grounds were very well kept and attractive. The rooms themselves need some updates and redecorating, but our room was very clean, and the bed was comfortable. The staff at this hotel is very well trained, friendly and helpful. The breakfast was good on the first morning,... More 

Review collected in partnership with Best Western

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Cincinnati, Ohio
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My friends and I have a small budget and found this hotel through Groupon. Our room was a bit small to boast room for four people (the beds were full size, not the queen size beds that were advertised), but it was clean and the staff was very attentive. The hotel was in a surprisingly convenient location for such an... More 

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Atlanta
Level Contributor
58 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 1 week ago

We arrived early in the day on a Monday and first asked for a room on the back facing the mountains, but were told that they were reserved for the construction crews that stay there weekly. ??? They turned out to be a mostly quiet respectful crowd, although I was a bit disappointed not to have a room with a... More 

Was this review helpful? Yes 1
Central Florida, Florida
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late evening. Last minute booking. The front desk employee was very friendly and helpful. Remodeled rooms and clean. Small pool area and provided hot breakfast. Good location with shops and restaurants nearby. Good for a Best Western.

Was this review helpful? Yes 1
North Carolina
Level Contributor
72 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 1 week ago

Groupon deal was great ($62 total for one night). Pool was nice and clean, and was heated. Plastic lounge chairs around pool need replacing. Two different ones were cracked. The one I used felt like it could collapse at any moment. Room was clean, and WiFi worked great in the room. Liked the dispenser in the shower, with shower gel,... More 

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Taylorsville, Indiana
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Got a groupon deal. The description is that there are mountain view rooms, which I requested. The mountain was more like a big hill. Disappointing. The town is surrounded by mountains but you have to go out the lobby door of the hotel and sit on the swings to see a portion of mountains. The hotel was clean, great outdoor... More 

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Macon, North Carolina
Level Contributor
286 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed 1 week ago

WE stayed here in a 2 double bed room on the second floor. From the moment we walked in the front door, friendly people wanting to help. We arrived early, but Stephanie & Shannon said no problem, had some rooms already cleaned, and gave us several choices of locations, chose second floor on the outside opposite the pool area(ROOM #... More 

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Phenix City, al.
Level Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A great value and a location central to many activities. Just a few miles to the Blue Ridge Parkway. Beech Mountain is less than a mile away and Sugar Mountain is not much further. Less than 20 miles north is Boone and Blowing Rock with their many activities. The hotel offers a washer and dryer if you need to freshen... More 

Review collected in partnership with Best Western

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