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All 5 Banner Elk hotels

BEST WESTERN Mountain Lodge at Banner Elk

1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
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67%
Ranked #2 of 5 hotels in Banner Elk
A recent review
5 of 5 stars reviewed 3 days ago
TallTraveler2013 Wilmington
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186 people have reviewed this hotel

Traveler rating
    55
    68
    42
    12
    9
See reviews for
69
52
13
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
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English first
Wilmington
Senior Reviewer
10 reviews 10 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This is a great place to stay. the people are very nice, rooms are quiet, breakfast is good, fresh and hot and the amenities are perfect. Good restaurants are close by and the staff is very helpful. Stay there if you are visiting the area.

Review collected in partnership with Best Western

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Raleigh, NC
Top Contributor
86 reviews 86 reviews
59 hotel reviews
172 helpful votes 172 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We stayed at the Best Western over a weekend in July, 2014. The hotel is very worn out and in need of renovation. For the price we paid, it should have been much nicer. There are slick floor tiles on all of the concrete walkways, that look very sloppy and crude. And once you get in the room, it just... More

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bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to write a review about our hotel. I am sorry to hear you were not completely satisfied during your stay. We take great pride in our rooms and our service but we understand that there will be customer issues from time to time. We love... More

Helena, Alabama
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

My wife and I celebrated our anniversary by taking a slow trip on the Blue Ridge Parkway and the immediate area. The scenery is spectacular, and staying in Banner Elk at the Best Western was the best compliment possible to the countryside. The staff went out of their way to help us with restaurants, areas of interest and recommendations. We... More

Review collected in partnership with Best Western

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bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Thank you so much for choosing to stay with us to celebrate your anniversary! We are so pleased to hear that you both had such and enjoyable time in our Mountains! We very much appreciate your kind words. I have printed your comments to share with the entire staff. We look forward to seeing you on your next... More

Raleigh, NC
Top Contributor
83 reviews 83 reviews
29 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 1 week ago

Pretty standard motel fare but the staff makes this one worthwhile. Rooms are your usual motel furniture fare, polyester drapes and bedcover..albeit pretty clean. Very good staff. Service was attentive from the front desk to the breakfast in the morning. Leaky toilet flush valve was fixed within hours of notifying the manager. Hotel is quiet and well kept even if... More

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bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Thank you so much for staying with us and for taking the time to write a review about our hotel. We appreciate your kind words regarding our staff. I have printed your comments to share with everyone. We have made many recent improvements to our hotel including adding microwaves and refrigerators to all rooms, adding large flat screen... More

Aurora, Illinois
Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed 1 week ago

Stay away from this BW. Very disappointed in the cleanliness. And the free breakfast isn't even worth being free. The pool wasn't warm...supposed to be heated, it wasn't. I had intended to stay for 3 nights but left first thing the next morning. Very disappointed, cant believe this was a BW. This is by far the worst BW I've ever... More

Review collected in partnership with Best Western

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bwbannerelk, Manager at BEST WESTERN Mountain Lodge at Banner Elk, responded to this review

Dear Guest, Let me start by saying thank you for taking the time to write a review about our hotel. I want to apologize for all of the issues you had during your stay. We take great pride in the cleanliness of our hotel so it concerns me that you had so many problems. We keep our pool temperature at... More

Ontario
Top Contributor
96 reviews 96 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is near Grandfather Mountain in North Carolina. The building, landscaped grounds and parking lot were clean and spotless. Reception was quick and efficient. All staff we encountered were very cheery and helpful. The room was well furnished and clean. The breakfast room was large and well supplied with everything you could want, scrambled eggs and sausages, cereals, toast,... More

Was this review helpful? Yes 1
Statesville, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We chose to stay at this hotel during our stay due to it's proximity to Grandfather Mountain, as the purpose of our visit was to attend the Grandfather Mountain Highland Games. I typically do not like to stay in hotels with doors on the outside of the hotel. I prefer my room door to be on an interior hallway. After... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Gastonia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have stayed at Banner Elk BW for the last 4 years , while attending the GMHG, we would NOT stay anywhere else. The staff are extremely friendly and professional. The rooms are comfortable and the breakfast is always hot and plentiful.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Trinity, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Thank you so much for a wonderful stay. I took my grand daughters for a three day weekend in your area and our stay was absolutely amazing. The beds were so soft, and the room was very clean. No smelly aromas.....That truely was a plus. The staff was excellent in answering all of our questions and meeting all of our... More

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Mount Dora
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was everything I was hoping for: comfortable beds, clean linens, heated pool...and that's just the start. We checked into a pet-friendly room not quite knowing what to expect, but it was very clean and comfortable. Even the TV remote controls came in a cute little "sanitized" case. The contintental breakfast was very good and the staff was very... More

Was this review helpful? Yes 4
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Additional Information about BEST WESTERN Mountain Lodge at Banner Elk

Address: 1615 Tynecastle Hwy., Banner Elk, NC 28604-9708
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Banner Elk
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Plus Mountain Lodge At Banner Elk Hotel Banner Elk
Best Western Banner Elk
Banner Elk Best Western

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Amenities

Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Official Description (provided by the hotel)
Experience outstanding customer service and convenient access to the Blue Ridge Mountains, Lee's McRae College and more at this pet-friendly Banner Elk, North Carolina hotel. Welcome to the BEST WESTERN Mountain Lodge at Banner Elk where guests will find friendly customer service, newly updated guest rooms and convenient access to a variety of Western North Carolina attractions. This Banner Elk area hotel boasts 100 spacious, well-appointed guest rooms featuring cable television and wireless high-speed Internet access. Hotel guests are welcome to take advantage of a variety of hotel amenities including an seasonal outdoor heated swimming pool, guest laundry, fitness center, picnic area, business services and meeting/banquet facilities accommodating up to 200 guests. The BEST WESTERN Mountain Lodge at Banner Elk is the only pet-friendly hotel in the area. Guests staying at this Blue Ridge Mountain hotel will have convenient access to a variety of outdoor activities including skiing and snowboarding at Sugar Mountain, hiking in the Blue Ridge Mountains, horseback riding and golfing. Families visiting the area will enjoy spending the day at the Orchards at Alta Pass or the Tweetsie Railroad Amusement Park. Grandfather Mountain, just nine miles from the hotel, provides scenic nature trails and ideal picnic areas. ... more   less 
Number of rooms
100

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