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All 5 Yonkers hotels

Royal Regency Hotel

2.0 of 5 Hotel   |   165 Tuckahoe Road, Yonkers, NY 10710
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Royal Regency Hotel
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Ranked #3 of 5 Hotels in Yonkers
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137 reviews from our community

Traveler rating
    26
    43
    13
    16
    39
See reviews for
47
16
18
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (27)
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1 review
1 of 5 stars Reviewed 1 week ago via mobile

I have no words to describe the rude staff, I have never seen so many people in the customer service industry so unwilling to accommodate customers and make their stay comfortable. Stay away! Gym is a joke. Restaurant is closed, no room service available. WiFi doesn't work. Bathrooms don't lock and doors slide open from bed while you're in it.... More 

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Our sincere apologies for your recent experience with our hotel. We are undergoing a complete renovation and our restaurant was indeed under renovation last week and it open now. I would greatly appreciate if you could contact me at your convenience to discuss a little further about the level of service you received. Again, our apology and we would love... More 

New York
1 review
5 of 5 stars Reviewed 1 week ago

I wholeheartedly believe I had the best and affordable caterer in Southern Westchester. From the start I felt completely at ease and that Greg (Banquet Manager) had our best intentions at heart. He took us through the menu and options diligently and even going into it, I had very high expectations for the food I wanted served and the customer... More 

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Joseph, Our sincere appreciation for your warm words and compliments. We are delighted you and your guests had a wonderful time for your celebration. I will be certain to share your thoughts with our entire team. It is our pleasure and we always look forward to welcoming you back. Have a spectacular Holiday Season, Arnold More 

Kololi, Gambia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 11, 2014

The hotel is located within walking distance of some good restaurants and supermarkets. 2 malls about 10km away. The staff were friendly and very helpful. The cost of the room was value for money and checking in took a couple of minutes. The free wi-fi throughout the hotel was stable and fast.

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to share your comments with us. We are delighted you enjoyed your recent experience with us. More 

New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 29, 2014

I'm on the fence about what to write about the hotel. I didn't necessarily have a bad experience but I didn't love it either. My husband and I stayed here for a wedding we had in New Rochelle. When you first walk in the hotel is very dated and has a certain smell from the ponds right by the front... More 

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to write about your recent visit and suggestions. We will certainly use your comments in order to help us strive to improve our hotel. Our lobby renovation will commence in the new year and will address some of the concerns you have mentioned. Our fitness center has recently been renovated and we have updated... More 

1 review
1 of 5 stars Reviewed October 27, 2014

The worst thing a hotel can do is to over book rooms and they did it in my brother's weeding night. They had to return to their house because of that. When the weeding's reception was over at 1am him and his wife webt to the hotel but they couldn't stay. The hotel recepcionist told them that they can give... More 

Was this review helpful? Yes

Travelers are raving about these Yonkers hotels

Tulsa
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed October 26, 2014

We left Sunday am for a bit. Returned to the hotel and were unable to park anywhere! No spots at all available due to a meeting of some kind. Looks like they would save a few spots for hotel guests. The room was decent but had a very small closet with no hangers. No dresser just a long table. Only... More 

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to provide us with your thoughts. We will be addressing the parking concerns by assigning designated spots for all our guest. In this way they will receive priority. We sincerely apologize for the inconvenience and look forward to welcoming you back. More 

Schertz, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 25, 2014

Really liked the hotel. The staff was terrific and very helpful. Danny, Mariah and Tiffany went above and beyond for us. Would stay here again. Reception was at the hotel, it was very nice and we had a great time, great food too.

Was this review helpful? Yes 1
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for your warm comments. I will share them with our staff as well. More 

New York, New York, United States
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 21, 2014

I just came from spending one night in Royal Regency Hotel. I must say that, as the name of the hotel alludes to it, I received royalty welcome! This said, there are things that I truly think need serious improvement. I must say I made the right decision to read the negative reviews before I checked in. Doing so helped... More 

Was this review helpful? Yes 2
Vienna
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 18, 2014

We stayed here while attending a wedding earlier this month. The staff was great from check in to the wonderful breakfast room aide to check out. Room service was great as well our order was delivered wrong and they fixed it in a matter of minutes. The rooms we had were right next to a dumpster and the construction area... More 

Was this review helpful? Yes 2
No. California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 1, 2014

Although the rooms seem to have been recently renovated, this hotel still leaves a lot to be desired. The walls are paper thin so you can hear everything in your neighbor's room. The beds are rock hard and the pillows were flat as a pancake. On top of that, the staff ranged from incompetent to rude. We booked through Hotwire... More 

Was this review helpful? Yes 2
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for your feedback pertaining to your recent stay. I would like to sincerely apologize for your inconvenience. We have renovated many of our rooms and will continue to incorporate solutions based upon similar comments to the one you have provided. I would like to discuss some of the details with respects to your observations at your leisure. Please... More 

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Additional Information about Royal Regency Hotel

Address: 165 Tuckahoe Road, Yonkers, NY 10710
Location: United States > New York > Westchester County > Yonkers
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Royal Regency Hotel 2*
Number of rooms: 92
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Also Known As:
Regency Hotel Yonkers
Regency Hotel Royal

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