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Royal Regency Hotel

165 Tuckahoe Road, Yonkers, NY 10710
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Royal Regency Hotel
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Ranked #3 of 6 Hotels in Yonkers
A recent review
4 of 5 stars reviewed 3 days ago
Yonkergirl
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142 reviews from our community

Traveler rating
    29
    44
    14
    16
    39
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47
18
19
29
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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    (142)
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    (29)
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    (36)
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    (46)
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1 review
4 of 5 stars Reviewed 3 days ago NEW via mobile

I stayed at this hotel about a week ago. Rooms are decent and I loved the blackout blinds. The cocktail bar was very lively with great music. I also loved the fact that they had breakfast buffet in the morning.

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Accord
Contributor
19 reviews 19 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The place looks great from the outside even the lobby is very nice but that's as far as it goes. The rooms are not worth it. It is not clean it's a little noisy at night too. A better choice for about the same money would be The Hampton about 5 minutes away

Was this review helpful? Yes 1
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Ricardo R, Thank you for your recent review. We would like to express our sincere apology for the lack of service during your stay. We are completing our renovation which will curb the aforementioned concerns in your review. We would love to invite you back as our guest once completed. Please contact me directly at the hotel upon your convenience... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed January 12, 2015

Arnold Ralph Mike Danny and Peter are the best hotel staff I have ever dealt with. It was an extended stay for business and they made me feel like I was at home. Great staff nice people I would recommend this hotel to anyone who is staying in NY and doesn't want to pay NYC prices but wants NYC service.

Was this review helpful? Yes 2
Yorktown Heights, New York
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 24, 2014

Room was wonderful. You could tell they had just remodeling and I think they did a wonderful job.bed was comfy, bathroom unique and room service fantastic. Free WiFi available and very pleasant staff.

Was this review helpful? Yes 2
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Merry Christmas. Thank you for your kind comments and staying with us. We wish you and your family a wonderful Holiday Season. More 

Westchester County, New York
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 23, 2014

I never expected such a beautiful room! I had stayed at the Royal Regency Yonkers a few years ago, but the rooms have been completely remodeled from top to bottom since then with new bathrooms, beds, etc. Comfortable, clean and brand spankin' new.

Was this review helpful? Yes 3
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Linda, Thank you for your wonderful comments and staying with us. We are delighted you love our new rooms and will continue to strive the make further changes to enhance the experience for all our guest. Have a wonderful Holiday Season. Regards, Arnold More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 13, 2014

I have no words to describe the rude staff, I have never seen so many people in the customer service industry so unwilling to accommodate customers and make their stay comfortable. Stay away! Gym is a joke. Restaurant is closed, no room service available. WiFi doesn't work. Bathrooms don't lock and doors slide open from bed while you're in it.... More 

Was this review helpful? Yes 2
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Our sincere apologies for your recent experience with our hotel. We are undergoing a complete renovation and our restaurant was indeed under renovation last week and it open now. I would greatly appreciate if you could contact me at your convenience to discuss a little further about the level of service you received. Again, our apology and we would love... More 

Travelers are raving about these Yonkers hotels

New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 10, 2014

I wholeheartedly believe I had the best and affordable caterer in Southern Westchester. From the start I felt completely at ease and that Greg (Banquet Manager) had our best intentions at heart. He took us through the menu and options diligently and even going into it, I had very high expectations for the food I wanted served and the customer... More 

Was this review helpful? Yes 2
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Joseph, Our sincere appreciation for your warm words and compliments. We are delighted you and your guests had a wonderful time for your celebration. I will be certain to share your thoughts with our entire team. It is our pleasure and we always look forward to welcoming you back. Have a spectacular Holiday Season, Arnold More 

Kololi, Gambia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

The hotel is located within walking distance of some good restaurants and supermarkets. 2 malls about 10km away. The staff were friendly and very helpful. The cost of the room was value for money and checking in took a couple of minutes. The free wi-fi throughout the hotel was stable and fast.

Was this review helpful? Yes 1
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to share your comments with us. We are delighted you enjoyed your recent experience with us. More 

New York City, New York
Contributor
17 reviews 17 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 29, 2014

I'm on the fence about what to write about the hotel. I didn't necessarily have a bad experience but I didn't love it either. My husband and I stayed here for a wedding we had in New Rochelle. When you first walk in the hotel is very dated and has a certain smell from the ponds right by the front... More 

Was this review helpful? Yes
royalregencyny, General Manager at Royal Regency Hotel, responded to this review

Thank you for taking the time to write about your recent visit and suggestions. We will certainly use your comments in order to help us strive to improve our hotel. Our lobby renovation will commence in the new year and will address some of the concerns you have mentioned. Our fitness center has recently been renovated and we have updated... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 27, 2014

The worst thing a hotel can do is to over book rooms and they did it in my brother's weeding night. They had to return to their house because of that. When the weeding's reception was over at 1am him and his wife webt to the hotel but they couldn't stay. The hotel recepcionist told them that they can give... More 

Was this review helpful? Yes 4
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