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All 11 Williamsville hotels

Hampton Inn Buffalo Williamsville

2.5 of 5 Hotel   |   5455 Main St, Williamsville, NY 14221
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88%
Ranked #3 of 11 hotels in Williamsville
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
B747-800 New York City, New York
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239 people have reviewed this hotel

Traveler rating
    147
    63
    15
    7
    7
See reviews for
80
60
13
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
New York City, New York
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Check in was smooth. Room was on second floor, just above the main entrance. A bit odd view of the front street area. Bathroom toiletries was scaled back a lot. Breakfast was average- small muffins, fruits, not much choice.

Review collected in partnership with Hampton

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear B747-800, Thank you for your feedack from your recent stay with us. Please accept my apologies that your stay did not measure up to your standards. The Hampton Brand has made some bathroom amenity changes this past year and we actually upgraded from the Purity Line to Neutrogena which was a long time request of many guests. Our breakfast... More

crystal lake IL
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

We stayed at this property Memorial Day weekend as we have done for several years. We have always had a great experience and enjoyed the outstanding staff. This time not so much. We have always used the the lobby lockbox to secure our valuables and money. They do not offer room safes.The two women staffing the desk could neither open... More

Was this review helpful? Yes 1
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear n4o1r3m5e2, Let me start by offering my most earnest apologies. It pains my staff and I that your trip was impacted by this tragic incident. We have zero tolerance for theft. In the rare case of reported theft, we voluntarily bring in local law enforcement and cooperate completely with their investigation. We also contact our insurance company and comply... More

Baltimore, Maryland
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Never stay anywhere else in Buffalo unless I need to be downtown. Village of Williamsville is 10-12 miles from downtown Bufalo and hotel is 5 minutes from NYS Thruway and local expressway entrances. Village is quaint and upscale, several great small restaurants and shops within walking distance, great breakfast, great beds, nice size...one of the better Hampton Inns I've stayed... More

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Charlene S, Thank you for your recent review. I's great to hear how wonderful your stay in the village was this past week! We do consider our hotel a perfect hidden gem in Williamsville and it makes everyone here feel great to hear how far our customer service has gone to make a guests stay perfectly enjoyable. Thank you again... More

Mertztown, Pennsylvania
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We decided to stay here for our weekend trip to Niagara Falls. It was about a 35 minute drive on a Friday at 4 PM, but only about 20 minutes on Saturday morning. You do need to pay $1 each way to cross the bridge along the way, but it was still much cheaper than that staying right at Niagara... More

Was this review helpful? Yes 1
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear TMD97, Thank you so much for taking the time to rate and comment on our hotel during your recent stay at the Hampton Inn Williamsville! We always love to hear feedback from guests who have thoroughly enjoyed their stay at our property due to the high level of customer service we are always trying to provide for our guests.... More

Whitby, Canada
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I would say this is a better than average Hampton Inn (which I generally consider to be clean, quiet, reliable places to stay). We have stayed at this hotel many times and have always been treated in a top notch fashion by all of the staff members. I chuckle at other reviews from groups of sports teams complaining that they... More

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Torry211, Thank you for your great review on trip advisor. I know there are lots of places to stay in the area, and I appreciate that you choose us. Our employees take so much pride in working here and it's so nice that our guests recognize and appreciate that. I have been here 10 years and I have to tell... More

Glastonbury
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this property. Very friendly, and helpful staff. Excellent location in the Amherst area. Williamsville is a walkable village, lots of restaurants, shops, you can park and walk to almost anything you need. Great stay, no disappointments.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Hello Patricia M, Thank you for your great review on trip advisor. I know there are lots of places to stay in the area, and I appreciate that you choose us. We always pride ourselves on the product we have, and the employees who make the Hampton Inn Williamsville the highly rated hotel it is in the Western New York... More

Wautoma, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I highly recommend the Hampton Inn in Williamsville, NY. It is spotless, quiet and the staff could not be any nicer. I have stayed at this hotel about a dozen times now and it is always the same PERFECT !

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you so much for your great review on Tripadvisor. It' so nice to hear how much you were able to enjoy your stay with us at the Hampton Inn Williamsville. No matter what the occassion, business or personal, we all try to strive for excellence in service here at our property and I can't tell you enough how much... More

Williamsville, United States
1 review
2 of 5 stars Reviewed July 23, 2014

We stayed at this location for a girls soccer tournament. The girls were congregating in the hall, and were asked to find a room. As they were getting up to go to a room the staff member was yelling at them to hurry up. After check-out and arriving home the hotel emailed our group and told us we were not... More

Review collected in partnership with Hampton

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Rob B, Thank you kindly for the feedback you provided regarding your team's stay at our hotel. I want to personally apologize for any rudeness your group encountered from my staff. Regardless of the situation, we should always be handling ourselves professionally. I will review this with our staff. I'm sorry it seems we differ in perception regarding the disturbance... More

Paw Paw, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 18, 2014

Price was too high for the value received. It was late and no other choices nearby. Next time we'll book ahead to a more economical location or a different chain. Breakfast was okay. Coffee was good. Hotel was clean and quiet, the employees were polite and friendly

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to review us on Tripadvisor. I know there are lots of hotel options in Buffalo/Williamsville so I really appreciate that you chose us for your travels. Summer time is the busiest time in Buffalo so we do offer a discounted rate that is only available on line called the advance purchase rate. It is... More

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 15, 2014

My husband and I stayed at the Hampton-Inn Williamsville for two nights recently and really enjoyed our stay. It is a very nice hotel with clean rooms and friendly employees. Breakfast was great, lots to choose from. Pool and hot tub were clean and towels and complimentary coffee always available. Very Quiet and relaxing. It is a short drive away... More

Was this review helpful? Yes 2
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

I'm so glad you enjoyed your stay with us and thank you for taking the time to review us on Tripadvisor. I know there are lots of hotel options in Buffalo/Williamsville so I really appreciate that you chose us for your travels. Our entire staff does such a great job and they really take pride in their job and the... More

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Additional Information about Hampton Inn Buffalo Williamsville

Address: 5455 Main St, Williamsville, NY 14221
Phone Number:
Location: United States > New York > Williamsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo Williamsville 2.5*
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Also Known As:
Hampton Inn Buffalo Williamsville Hotel Williamsville
Hampton Inn Williamsville
Williamsville Hampton Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
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80

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  • At what time does the pool open each day?

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