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Hampton Inn Buffalo Williamsville

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5455 Main St, Williamsville, NY 14221
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Hampton Inn Buffalo Williamsville
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Hampton Inn Buffalo Williamsville
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312 Reviews from our TripAdvisor Community

Traveler rating
    193
    84
    17
    8
    10
See reviews for
105
74
15
84
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
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  • Portuguese first
  • Any
English first
  • All months
    (312)
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    (87)
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    (78)
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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 1 week ago

I stayed at this hotel overnight. The room was clean and comfortable, there was free Wi-Fi and there was a large pool. The only problem I had was a housekeeper who had an attitude. However, that didn't really matter. I would stay here again anytime!

Review collected in partnership with Hampton

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Barto, Pennsylvania
1 review
4 of 5 stars Reviewed 2 weeks ago

Room was very clean, bathroom too. Continental breakfast had a nice selection, something for everyone. Pool was great, water temperature was perfect. Location is great with plenty of places in walking distance to the hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to rate our hotel during your recent stay at the Hampton Inn Williamsville. We do have a great location that is convenient to just about anything and everything. We take great pride when a guest has a truly enjoyable stay with us and I enjoy passing the comments onto our team. There are so... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Wow. I was in town for business what a special hotel in a charming historic village. My room was well appointed. The entire hotel is new or renovated. Staff seems very accomodating. Somewhat small but very tasteful lobby with fresh fruit, cookies, fireplace and comfortable chairs. It is half a block set in from "Main Street " which has quaint... More 

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for your wonderful review on trip adivisor. It is always great to get feedback from our guests, especially when our guests get to experience us at our best and they have such a great stay with us. I have such a great hotel here and a wonderful team who genuinely enjoy their jobs and going above and beyond... More 

Diamond, Ohio, United States
1 review
5 of 5 stars Reviewed May 28, 2015

A very clean friendly place to stay with a lot of great places not far away. Staff was extremely helpful and accommodating. The room was clean an comfortable. I do not like staying in hotels but I found nothing to complain about here

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you so much for taking the time to rate our hotel during your recent stay at the Hampton Inn Williamsville. We take great pride when a guest has a truely enjoyable stay with us and I enjoy passing the comments onto our team. Our staff takes great pride in their jobs and it really shows. we are also so... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 19, 2015

Consistently clean, friendly staff and great location. My go-to hotel when in the Buffalo area. Many shops and restaurants in the area and not too far from all the colleges in the area. We have stayed at other hotels but this is our favorite

Review collected in partnership with Hampton

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Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

I wanted to take a moment and thank you for your recent review of the Hampton Inn Williamsville. We appreciate all the feedback we get from our guests. It keeps us always striving to do the best that we can do everyday with the product that we provide and the service that our guests receive. Being a frequent guests of... More 

Hamburg, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 16, 2015

We always come back each year to get away for our wedding anniversary & always enjoy our stay. The rooms are clean and cushy. The staff is friendly & helpful. I love how comfy the beds and pillows are - wish I could take them home. Like the complimentary breakfast & Wi-Fi access. So many cool eateries close by. Look... More 

Was this review helpful? Yes 1
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Happy Belated Anniversary!! I am so thrilled that you choose our hotel to spend your special day each year. We have such a great staff who really take pride in not only their jobs but, going above and beyond for our guests. The village is such a great little area with very unique dining options. That makes it a favorite... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed May 13, 2015

The staff was helpful, the room was clean and quiet and the breakfast was appreciated. Great location to enjoy Williamsville NY. Overall my experience was excellent and I would recommend this hotel to anyone visiting this area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to share your wonderful comments on Trip advisor. The Hampton Brand has definitely done a lot to their hotels over the years and specifically in Williamsville, we are fortunate to have such a unique property. Our location is great and our staff definitely goes out of their way to exceed every guests expectations. Should... More 

Toronto, Canada
1 review
5 of 5 stars Reviewed May 13, 2015

The hotel was well appointed,clean and well maintained. The room was large and airy. Bed was very comfortable. Pleasantly surprised at the welcome gift and having tea and coffee available at all times in the lobby was wonderful.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to review us on trip advisor. We appreciate your wonderful comments. It makes doing what we do so much more enjoyable when we have guests that have such great experiences. Our employees really take pride in their jobs and I will definitely pass your comments along to my team. Should your travels bring you... More 

Bobcaygeon, Canada
Contributor
12 reviews 12 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed May 12, 2015 via mobile

My family and I booked this hotel based on reviews from Trip Advisor and because we love the Hampton Inn chain. This was by far the worst Hampton Inn we have ever stayed at we experienced horrible customer service, and a room that was more suited for a two star motel. Upon arrival we were not even greeted but rather... More 

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Courtney W We are sorry we were not able to provide you with a better quality of service. This is not typical of our usual Hamptonality and welcoming staff, and we are always looking for ways to improve our customer experience. As well, we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and... More 

Johnson City, New York
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 5, 2015

We came in for a family event and were so happy we chose to stay at the Williamsville Hampton Inn. We arrived late and the staff was already waiting for us. They were friendly and accommodating from start to finish. When we asked for a restaurant recommendation on our second night, the girl at the desk gave an excellent suggestion... More 

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for your great review on trip advisor. I know there are lots of places to stay in the Buffalo area and I truly appreciate that you chose us. We always pride ourselves on the product we have and the employees who make the Hampton Inn Williamsville the highly rated hotel it is in the Western New York area.... More 

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