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Hampton Inn Buffalo Williamsville

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5455 Main St, Williamsville, NY 14221
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Hampton Inn Buffalo Williamsville
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333 Reviews from our TripAdvisor Community

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Traveler rating
    206
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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Ottawa, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Wonderful stay at the Hampton Inn. Room was great. Pool/spa were enjoyable for all of us. Breakfast was superb and we really enjoyed our stay. Proximity to parks, restaurants, grocery and drug store a definite plus.

Review collected in partnership with Hampton

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear a v, Thank you for sharing your wonderful experience at the Hampton Inn Buffalo/Williamsville! I am glad you were able to enjoy the breakfast along with our pool and spa. We hope to be able to welcome you back to our hotel again soon! Best regards, Megan More 

Burlington, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

I would recommend the Hampton...the rooms were very clean and spacious. The best pillows and mattress. The staff were wonderful and a great help. The complimentary breakfast was delicious and there was lots to choose from. It was a great weekend...would use The Hampton again.

Review collected in partnership with Hampton

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Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Helena251, Thank you for taking the time to review the Hampton Inn Buffalo/Williamsville! It makes us happy to know that you had a comfortable night’s rest with the best pillows and mattress. We are also glad that you enjoyed our complimentary breakfast. Thanks for choosing to stay with us on your weekend away. We hope to see you again... More 

Dallas, United States
Level Contributor
4 reviews
4 hotel reviews
1 of 5 stars Reviewed 1 week ago

Wife and sister stayed here based on my decision. I regret that now. Great on line check in process, a disaster after that. Very unclean bathroom, worn property (gauged floors), room with no fridge, kids running up and down hall at all hours and especially during breakfast - very annoying, and a manager who this was explained to with a... More 

Review collected in partnership with Hampton

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Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Samuel K, I am very sorry to hear about the disappointing experience that your wife and sister had. I want to thank you for taking the time to speak with me this afternoon. I will be taking your comments back to my staff so we can continue to improve our services and strive for each and every guest to... More 

Anagni, Italy
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 1 week ago

I was there two times in August 2015. The first one (4th and 5th august 2015) was nice: good hotel (even though overpriced for its class), clean and located in a nice place, good breakfast and with a good free parking. The second one (7th august 2015) was a nightmare! Immediately behind our room, in the hotel parking, the staff... More 

Was this review helpful? Yes 2
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Loris L, Thank you for sharing your comments about your stay at our hotel. I sincerely apologize for the noise issue you encountered during your stay. Our guests’ comfort is my number one concern. If you can please contact me directly at 716-632-0900 so we can discuss your stay in more detail and make up for the unpleasant experience... More 

Level Contributor
36 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We booked this room to stay while we went to view the Niagara Falls. Our room was a 2 Queen bed suite with jacuzzi tub. The room was clean, even though the wallpaper was slightly peeling from age. This didn't take away value. It contained a small kitchenette (no stove/oven) though. We enjoyed the warm pool and great hot tub!... More 

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear jellybean_jo, Thank you very much for being a guest at the Hampton Inn Buffalo/Williamsville on your recent visit to Niagara Falls! We are thrilled to know that you enjoyed every aspect of your stay and thanks for the comments on our breakfast and friendly staff! We hope to be able to welcome you back to our hotel when you... More 

Saratoga Springs, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

My family had an excellent experience at the Hampton Inn in Williamsville, New York. From the excellent breakfast and home baked cookies to the comfortable suite, from the pool to the flat screen TV, we will definitely stay here again!

Review collected in partnership with Hampton

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Catherine12866, Thank you for the excellent review of the Hampton Inn Buffalo/Williamsville! We are delighted to know that you will be back to stay with us again! Thanks for your comments on our breakfast, home baked cookies, and more! We look forward to seeing you soon! Best regards, Megan More 

Washington DC, District of Columbia
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed for a week just last week with my other coworkers for a Dance Masters of America Training at University of Buffalo. We were barely in the hotel as we had classes all day on campus. The rooms were comfortable. I even was able to request for a fridge in our room. The breakfast is pretty good as well,... More 

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Avril H, Thank you so very much for taking the time to write such a detailed review of your stay at the Hampton Inn Buffalo/Williamsville! It means a lot to us, especially coming from someone who knows the industry so well. I appreciate you recognizing some of our special team members, Jonathan, Joy, Elease, and Jim. They work so... More 

Lebanon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Helpful staff; Spacious room; clean hotel. The hotel is located in a nice, safe town. Complimentary hot breakfast with many choices, in a clean, well-maintained area. I recommend this hotel to families or to those traveling on business.

Review collected in partnership with Hampton

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Cynthia H, Thank you for writing a review of your stay at the Hampton Inn Buffalo/Williamsville! We are grateful for all of your kind words about our staff, spacious rooms, hot breakfast, and clean property! Like you said, we are a great hotel for both families and business travelers. We hope to have the opportunity to welcome you back.... More 

New Paltz, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I consistently go to Buffalo on business, and always stay at this Hampton Inn. It's my favorite. Always clean, nice rooms, efficient and courteous staff. I get upgrades when available. I never had an issue here. Also, a nice little town-Williamsville!

Review collected in partnership with Hampton

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Phil S, Thank you for writing a 5 star review of the Hampton Inn Buffalo/Williamsville! We appreciate your business and are grateful for your loyalty to our property! We look forward to seeing you again on your next business trip! Best regards, Megan More 

Boston, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

A step above many other motel properties we have stayed at. Very clean, nice staff, good pool/hot tub. Excellent complementary breakfast - a first: staff made up special order omelets when some in our party couldn't eat what was in the pre-made ones. Would be happy to stay next visit.

Review collected in partnership with Hampton

Was this review helpful? Yes
Megan M, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Dear Peter B, Thank you for your review of the Hampton Inn Williamsville! We appreciate your comments about our clean hotel, nice staff, and excellent breakfast! I am so glad our breakfast attendant was able to make you a special omelet for one of your traveler’s dietary needs. We look forward to having the opportunity to welcome you back. Have... More 

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