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All 11 Williamsville hotels

Hampton Inn Buffalo Williamsville

2.5 of 5 Hotel   |   5455 Main St, Williamsville, NY 14221
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Ranked #3 of 11 Hotels in Williamsville
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 6 days ago
TonyAccentMedia Kitchener, Canada
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280 reviews from our community

Traveler rating
    169
    78
    16
    8
    9
See reviews for
94
69
15
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kitchener, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

Customer service and amenities are great here. They take care of you in every aspect of your stay. The beds are comfy. The rooms are clean and quiet. The breakfast is top notch. Great stay for a family or couple or business professional. Our Third visit and we will be back.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to review your recent stay with us. We are so happy you enjoyed your stay and look forward to welcoming you back. We take great pride in the service that we provide to all of our guests and all feedback is very important to us. We like to add the little extra's that we... More 

Brandon, United States
1 review
4 of 5 stars Reviewed 6 days ago NEW

Typical Hampton Inn. Good service, comfortable room. Only real complaint is no refrigerator or microwave in the room. Nearly every Hampton Inn I stay at has this. Other than that it lives up to what I expect from a Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

I wanted to take a moment and thank you for your recent review of the Hampton Inn Williamsville. We appreciate all the feedback we get from our guests. It keeps us striving to always do the best that we can do every day with the product that we provide and the service that our guests receive. Being a frequent guest... More 

Braintree, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

If you find yourself in need a a place to stay that's close to everything, with a staff that makes you feel like an old friend you can't go wrong at the Williamsville Hampton Inn. Close to the airport without sleeping under the runway or next to a highway. Just a short walk to several options for dinning.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

I just read your review of our hotel on trip advisor and I am thrilled that you had such a nice experience with us in Williamsville. We are lucky enough to have such a great location in the village with plenty of unique shops and a variety of local restaurants all within walking distance. We take great pride when we... More 

Lansing, MI
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 1 week ago

Nice to find a brand hotel that still offers genuine service. I was sick and traveling for hours when I became ill and needed to stop driving and get some rest so I found this Hampton (my choice of brands) and found genuine service and a great breakfast in the morning.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to rate our hotel during your recent stay at the Hampton Inn Williamsville. We take great pride when a guest has a truly enjoyable stay with us and I enjoy passing the comments onto our team. Everyone here takes such great pride in their job so it's so nice to get such great feedback.... More 

Oakland, Michigan
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

Overall, it was below average for a Hampton Inn. Very dark hallways. Breakfast was below average. Not much communication with staff. What, no cookies? Location is fine, "downtown" Williamsville. Easily walk anywhere.

Review collected in partnership with Hampton

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Valued Guest, Thank you for your feedback on trip advisor and through Hilton's review system. I am disappointed to learn that we did not meet your expectations. I will take all your comments back to my team to learn from our shortcomings. However for future reference, please be advised that if we are out of cookies or if it is... More 

Cleveland, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I have stayed at this Inn twice previously. I chose it initially because of its location ( near family), but I would stay there again because it suits my needs very well and is a pleasant place to stay.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking the time to rate our hotel on trip advisor. Exceeding every guests expectations is what we strive to do every day and it sounds like you had a great experience during your recent stay with us. We have a wonderful location in such a charming little village with great amenities that you can just walk too.... More 

Buffalo, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Great location - Friendly Staff - Great breakfast. We were there visiting family for the holidays. The guest room was clean rooms and had all the amenities you need. We never had an opportunity to use the fitness room or pool or hot tub. The pool and hot tub looked great.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

I'm so glad you enjoyed your stay with us and thank you for taking the time to review us on Tripadvisor. I know there are lots of hotel options in Buffalo/Williamsville so I really appreciate that you chose us for your travels. Our entire staff does such a great job and they really take pride in their job and the... More 

New York, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is ideally located in a village with restaurants and other amenities. The hotel rooms are a good size, very comfortable, clean and well furnished. The complimentary breakfast, while standard, was well-stocked and fresh for three of the four days. The gym is very small, but seviceable. Did not use the pool. Internet was good. No business office. Public... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Mary C Happy Holidays to you and yours. Thank you for your recent review from your stay with us. I will pass your comments on to my team. For future reference, we do have a relationship with a local full service gym that our guests can use anytime 7 days a week, you just sign the passes out at the... More 

San Fernando, Trinidad and Tobago
1 review
5 of 5 stars Reviewed 4 weeks ago

Our stay at this Hotel was made comfortable by a courteous staff and keepers. Based on an a specialized rate given to a localized business/ company we were put in relatively good accommodations. The complimentary breakfast was presented with options for the health conscious as well as opportunity was available to communicate with courteous kitchen staff on specialized requests. Room... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
tcurtin, General Manager at Hampton Inn Buffalo Williamsville, responded to this review

Good Morning Carlson C, Thank you for your recent review on trip advisor. Your travels brought you to us from so far away and I am glad we were able to take care of you and your family for the week. Should your travels bring you back to the area to see Alexandria Professionals, we hope that we will see... More 

Pittsburgh, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

Friendly front dest, convenient location, easy access, restaurants nearby, however the heating unit is far too noisy when it turns on. Also the shower temperature is difficult to adjust either too hot or too cold.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jenine B, Manager at Hampton Inn Buffalo Williamsville, responded to this review

Thank you for taking some time to provide valuable feedback. We have a wonderful location in such a charming little village with great amenities that you can just walk to. We have reviewed your comments with our team to make sure this incident becomes a learning experience and we can address the issue in the room with our heating unit.... More 

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Additional Information about Hampton Inn Buffalo Williamsville

Address: 5455 Main St, Williamsville, NY 14221
Phone Number:
Location: United States > New York > Williamsville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Buffalo Williamsville 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn Buffalo Williamsville Hotel Williamsville
Hampton Inn Williamsville
Williamsville Hampton Inn

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