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All 10 Williamsville hotels »

Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area

2.0 of 5
50 Freeman Road, Williamsville, NY 14221-7204
Hotel amenities
Ranked #8 of 10 hotels in Williamsville
2.5 of 5 stars 84 Reviews
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84 reviews from our community

    Trip type
Traveler rating
    13
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Date Rating
Bruce154990
Hamilton, Canada
1 review
1 of 5 stars Reviewed January 26, 2012

Stayed one night, thank god t was only one. The desk clerk shouldn't be working with the public. The morning shuttle driver was a delight. The bathroom needed renovating. The ad did say there was a charge for the safe that we didn't use. They were the only place that had the charge....(cash grab). Coming back was worse, the owner... More

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amrit k
Depew, New York
1 review
5 of 5 stars Reviewed November 15, 2011

I stayed a night in this hotel before flying out to New York. The room I stayed in was very clean and well furnished. The stafff was very nice also and the service was great. The shuttle dropped and picked me up on time. The price was reasonable too. I would recommend staying at this hotel to anyone. More

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Murtaza52
Toronto, Canada
2 reviews
1 helpful vote
3 of 5 stars Reviewed November 1, 2011

I stayed in this hotel for one night to catch flights to Florida. The hotel was ok for a one night park sleep and fly. I reached at around 10 in the night and left early morning at 4.00 am. The shuttle service was nice, they dropped us on time to catch our morning flight and the pickup was quick... More

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steelers60
pa
1 review
1 of 5 stars Reviewed October 29, 2011

Stopped here at 1:00 in the morning while traveling. Place was very dirty and old and run down. There was hair in the bathtub and the room stunk!. At 1:00 in the morning we didn't feel like taking our stuff back to the car and moving to another hotel. (our mistake). Did not get a receipt when I paid for... More

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KABSINGH, Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
November 4, 2011

See Yourself what business facing.1, 1st of all when guest sign in he or she have to sign for safe warranty all charges include safe .2, when guest check out we give then there receipt no question ask. that is our policy. If this guest did not know at check in and did not get his receipt How did he... More

Lee0060
St. George
2 reviews
1 of 5 stars Reviewed October 3, 2011

Do not book into this hotel. After a stay in January 2011, the hotel charged our credit card 7 months later for a so called 'cleaning fee'. (cleaning a non-smoking room because of smoke). Well, we're NON-SMOKERS! Find another park n fly hotel - avoid Microtel. I know we will never stay there again. More

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KABSINGH, General Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
October 6, 2011

Who would charge someone for smoking 10 months later ? 1st of all We do not charge any money to any guest for smoking in nonsmoking room what so ever. We do have that option and we do make guest sign for the fine of $200.00. As of today 10/06/2011 I never charge any guest for smoking in none smoking... More

Danny S
Montreal, Canada
1 review
1 helpful vote
1 of 5 stars Reviewed October 1, 2011
1
person found this review helpful

Booked this hotel through hotels.com for a 3 night stay. Outside of the hotel looks great...inside is another story. Smells damp and moldy. The room was dirty and old looking and much smaller than average. Walls are paper thin so when someone flushes a toilet next door it sounds like a jumbo landing on your head. The room heater looked... More

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ONParker
Ontario
Contributor
14 reviews
13 helpful votes
5 of 5 stars Reviewed September 21, 2011
3
people found this review helpful

Park Sleep Fly is a great deal from this hotel. The price we paid for our night stay was only $10 more than a week's parking at the airport. We called because we were going to arrive very late and didn't want to lose the reservation. It was almost as if the clerk didn't understand the question - of course... More

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KABSINGH, General Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
October 6, 2011

I wanted to take a moment and thank you for your recent review of the Microtel Inn Williamsville. We appreciate all the feedback we get from our guests. It keeps us always striving to do the best that we can do everyday with the product that we provide and the service that our guests receive. Again Thank You Kabal GM More

millenniumhwy
Beattyville, Kentucky
Top Contributor
54 reviews
29 helpful votes
3 of 5 stars Reviewed September 13, 2011
1
person found this review helpful

I stayed at this Microtel for one night back in the fall of 2008 when in the Buffalo area and had no problems. When I learned I would be back in the area for a night I read some of the more recent reviews and had a few concerns that the property may have gone downhill from what I remembered,... More

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KABSINGH, General Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
October 6, 2011

I wanted to take a moment and thank you for your recent review of the Microtel Inn Williamsville. We appreciate all the feedback we get from our guests. It keeps us always striving to do the best that we can do everyday with the product that we provide and the service that our guests receive.We are working on to get... More

Art m
Hamilton, Canada
1 review
5 of 5 stars Reviewed August 28, 2011

Well exceeded any expectations. Rooms were clean and comfortable. The shuttle service wave on time, and the service wave very friendly and courteous. More

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KABSINGH, General Manager at Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area, responded to this review
October 6, 2011

I wanted to take a moment and thank you for your recent review of the Microtel Inn Williamsville. We appreciate all the feedback we get from our guests. It keeps us always striving to do the best that we can do everyday with the product that we provide and the service that our guests receive.Again Thank You Kabal GM More

nykatfan
Norwich, New York
1 review
5 of 5 stars Reviewed August 27, 2011

Stayed here for the third time on Aug 19th on a park and fly package. The park and fly is a great value for us. We can get a good nights sleep and they take us over to the airport and pick us up when we get back. Room was very quiet and comfortable and you can't beat the location.... More

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Microtel Inn - Buffalo/Lancaster/Williamsville Airport Area
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