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Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member

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6615 Transit Road, Williamsville, NY 14221 (Formerly Salvatore's Garden Place Hotel)
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Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member
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Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member
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613 reviews from our community

Traveler rating
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    62
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105
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Boston, Massachusetts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

I seen pics of this hotel and couldn't wait to stay here, but when we arrived we were not impressed. The lobby decor was beautiful i will admit but the rooms itself were not worth the money. I stayed at the honeymoon suites and paid well over $300/night and we were shocked at how outdated and worn out the furniture... More 

Was this review helpful? Yes 1
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write a review about your experience. This is definitely not what we want any guest experiencing at our property. I just wanted to clarify that there seems to be some confusion here for the issues about the price you’re stating and the water issue you’re speaking of. We do not have any rooms... More 

1 review
3 of 5 stars Reviewed 4 days ago NEW

Staying here for business. Not too bad. The rooms need a little updating. The heater, the jacuzzi, and the decor, definitely need to be upgraded. But nice free buffet breakfast. And the staff are very pleasant.

Was this review helpful? Yes
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write a review about your stay with us. We have really added to our breakfast so I'm glad you were able to enjoy it while you were here on business. I have shared this review with other staff and departments as its always nice feedback knowing that our customers were treated well by... More 

Mississauga Ontario
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed there on Good Friday for one night. Nice and clean, large rooms and modern. Liked the stand up shower opposed to bath tub. Included breakfast in price of room. We paid $133 CAN a night. Our room over looked the atrium. (room 224). Bed was comfortable , however the sm bar fridge kept going on and off all night... More 

Was this review helpful? Yes 3
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write about your experience with us. We are so glad you enjoyed your stay with us here at the Garden Place Hotel. You pointed out a few features that set us a a part from all other hotels and that's what makes this property special. The uniqueness of what we offer for the... More 

East Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I have stayed here about 5 times in the last year, I am blown away every time, the rooms are spacious and clean, the staff is the best always more than willing to welcome and help you. I often refer to this place as my home away from home. Check it out you'll be pleasantly surprised.

Was this review helpful? Yes 6
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you Josh for the kind words. It's because of customers like you that make us all work so hard. Getting feedback like this is what we try to achieve day in and day out and seeing this makes all our staff including myself really feel good about what we are doing here. I have definitely hung this review in... More 

Burlington, Canada
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

My husband and I thought we would give this hotel a try, seeing as his parents have stayed here many times. The décor is outdated, there was an stale, musty odour in our room but the icing on the cake was the mold all around the bottom of the glass in the shower. Sad thing was, it looks like someone... More 

Was this review helpful? Yes 4
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write a review about your experience with us. We appreciate you taking the time to do so. We have looked into this issue and have resolved all issues that you have brought up. Some of the obvious things like the overall decor is what we are known for and what sets us apart... More 

Oakville, Canada
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have stayed at Salvatore's Garden Place Hotel 19 times since 2007. We always enjoy the 'getaway' experience of the hotel and Salvatore's Italian Garden Restaurant. The décor in the hotel and restaurant are uniquely interesting and the decorations for each of the seasons are beautiful. We have found the rooms to be clean and well maintained. All of the... More 

Was this review helpful? Yes 4
Lockport, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

We just celebrated my birthday at my favorite hotel Salvatore's Garden Place Hotel! We love requesting the Beautiful Room and Delicious Dinner and Morning Breakfast Package. We were greeted by John the fabulous general manager and his great staff. We love using the hot tub spa and relaxing in our beautiful room. Then we are off to enjoy a wonderful... More 

Was this review helpful? Yes 2
Rockport, Maine
Contributor
16 reviews 16 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed March 17, 2015

I was in the Buffalo area for business and stayed at Salvatore's Garden Place for a couple of nights. The hotel was very clean and the staff was very accommodating. The breakfast buffet is great with lots of variety and a nice surprise to see the owner seating customers and making them feel comfortable. The free WIFI was a nice... More 

Was this review helpful? Yes 2
Toronto
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed March 16, 2015

My husband and I stayed here to celebrate our 13th wedding anniversay. We booked a room with a jacuzzi tub and ate at the restaurant just a short drive away from the hotel. It was a beautiful, romantic room and the dinner was outstanding. I would highly recommend this hotel to anyone. We will be returning this year for our... More 

Was this review helpful? Yes 3
Toronto, Canada
Top Contributor
76 reviews 76 reviews
14 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed March 12, 2015

Stayed here for one night. Hotel was very clean and nicely finished. Rooms are a little dated but still very nice. Rooms are spacious (we stayed in King Jacuzzi suite). Shower was great, loved the temperature control feature. Jacuzzi was big enough for two adults to enjoy. The bed was very comfortable, room was nice and quiet, never heard any... More 

Was this review helpful? Yes 3
GMIII, General Manager at Salvatore's Garden Place Hotel, an Ascend Hotel Collection Member, responded to this review

Thank you for taking the time to write a review about our hotel and restaurant property. We truly appreciate you pointing out all the the things that made your stay memorable. We do our best in all departments to exceed our guests expectations. Thank you again from all of us here at the Garden place Hotel and we look forward... More 

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