It took an hour to get to my room between the secret parking, so I had to park and pay for municipal parking just to find out where to go, the confusing fact that you check into one building and then stay in another. The toilet overflowed, there was no heat, no hot water, there was no deadbolt. There was... more

Oh MY GOD< it was the worst thing we have ever seen! We got into town late (11:30 pm) and needed a place to stay since my wife had a nursing meeting the next morning. The first place we found was to expensive at $300.00 per night. My GPS showed us the place, just around the corner so we went... more

I am a resident of White Plains and stayed here for some privacy while my boyfriend from out of town visited. I should've looked into hotels more because my experience was horrible. I have NEVER had a hotel experience like this one. The lobby was medicore, the weird thing was it doubles as a hotel and senior home. So there... more

our vacation has been from hell. never informed of construction. offered alternative room but unacceptable. constatnt drilling,hammering and construction to rebuild hotel without informing us before, with explanation-oh we didn't know. I would never trust esplanade again. more

I stayed here for 2 nights with my kids (15, 14 & 8) and it was mediocre. The staff was great but the room was not up to par. We were upgraded to a junior suite and when I walked into the room all I could say was UGH. We were tired and basically wanted somewhere to lay our heads... more

I stayed at this hotel from April-June. It was for business. Our travel center made the reservation. When i first got to the room, there was no phone, the room had a kitchenette, it had three sauce pans to cook with, no frying pans etc., variety of utensils, no can opener. You check in across the street, which has a... more

We have just returned from what was to be a 4 day event for our family. We were attending the New York State Empire Games and booked our reservations at this hotel. When we arrived to the hotel, the Front Desk Manager, Mike informed us that we would have to pay an additional $40 per night, we have 2 children,... more

The reviews of this hotel are RIGHT ON - pay attention. My first clue should have been when I was handed a key with a post-it note attached to it with my room number (which the gentleman at the desk loudly announced in front of other customers). I'm a female that travels often for work - and this is the... more

My parents and I stayed at The Esplanade Hotel on Thursday, January 25,2007. We were rather uneasy about an older man who had a room near the staircase at the end of the hall. He was half-naked and sitting on the floor in the hallway looking disoriented. He had the door to his room opened and his TV blasting all... more