I have visited the Esplanade for approximately 12 years. I have never encountered the problems stated in the other reviews. When the hotel part was in the senior center it was not the best, but the cost was very reasonable. It is much better since the hotel is now in the annex across the street. If you want to be... more

While I stayed at the hotel in August, I will quote my father who paid for our stay. "After cancelling reservations for our son and two small grandchildren because of bad reviews on many hotel sites, my wife and I decided to take a ride over there to check it out. We found none of the terrible things reported. We... more

This is what I get for trying to save a few dollars!!!! The parking is inconvenient - across the street in an unguarded indoor lot. Altho' there is a lot of nightlife a couple of blocks away, it seems very desolate near the hotel at night. The building feels very unsafe - one entrance is through the lobby where there... more

It took an hour to get to my room between the secret parking, so I had to park and pay for municipal parking just to find out where to go, the confusing fact that you check into one building and then stay in another. The toilet overflowed, there was no heat, no hot water, there was no deadbolt. There was... more

Oh MY GOD< it was the worst thing we have ever seen! We got into town late (11:30 pm) and needed a place to stay since my wife had a nursing meeting the next morning. The first place we found was to expensive at $300.00 per night. My GPS showed us the place, just around the corner so we went... more

I am a resident of White Plains and stayed here for some privacy while my boyfriend from out of town visited. I should've looked into hotels more because my experience was horrible. I have NEVER had a hotel experience like this one. The lobby was medicore, the weird thing was it doubles as a hotel and senior home. So there... more

our vacation has been from hell. never informed of construction. offered alternative room but unacceptable. constatnt drilling,hammering and construction to rebuild hotel without informing us before, with explanation-oh we didn't know. I would never trust esplanade again. more

I stayed here for 2 nights with my kids (15, 14 & 8) and it was mediocre. The staff was great but the room was not up to par. We were upgraded to a junior suite and when I walked into the room all I could say was UGH. We were tired and basically wanted somewhere to lay our heads... more

I stayed at this hotel from April-June. It was for business. Our travel center made the reservation. When i first got to the room, there was no phone, the room had a kitchenette, it had three sauce pans to cook with, no frying pans etc., variety of utensils, no can opener. You check in across the street, which has a... more