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Renaissance Westchester Hotel

3.5 of 5 80 West Red Oak Lane, White Plains, NY 10604
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Certificate of Excellence 2014
Renaissance Westchester Hotel
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Renaissance Westchester Hotel
Renaissance Westchester Hotel
Renaissance Westchester Hotel
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311 reviews from our community

Traveler rating
    174
    91
    31
    7
    8
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81
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102
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Renaissance Westchester Hotel
See the most recent reviews
New York
Contributor
14 reviews 14 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is our "go to" hotel when we visit family, and we stayed there over Thanksgiving. I was impressed by how many members of the staff remember us from our prior visits (from the front desk people, to the cleaning professionals to the employees in the executive lounge). This tells me that the hotel has found the right staff and... More 

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear closecover, More 

Senior Contributor
25 reviews 25 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Tucked away on a side road in a very convenient location. While not visible from the road the location is perfect while staying in the White Plains / Scarsdale / Mamaroneck area. Seems like it's probably an older building that got an extensive remodel. It's quite nice now although the bathrooms are quite small. The doors to the rooms don't... More 

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Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear TJWolf, More 

Vienna, Virginia
Top Contributor
67 reviews 67 reviews
36 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family has stayed at this property several times in the past, so it was our first choice when we were visiting family in lower Westchester for Thanksgiving. I've reviewed the property in the past, and it continues to get solid marks for cleanliness and attractiveness. My kids enjoy the pool and the fitness facility is adequate, if not better.... More 

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

dear More 

North Woodmere, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We had a weekend stay with a group of friends and enjoyed every minute of it. Upon arriving, we met Chad Nathan who was very welcoming and helpful through out our stay. The hotel restaurants were great.

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear blasia_baum, Thank you for sharing your experience at the Renaissance Westchester Hotel. Chad is a great asset to our team and we are glad that he was able to help with your needs. We appreciate you taking the time to give your feedback on tripadvisor. We hope to see you again! More 

Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel has been transformed by a recent major remodel. Very pleasant staff helped make our stay so enjoyable. Easy access to 95 and Hutchinson Pkway and great for shopping in White Plains. Thanks to front desk for looking after us!

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Pashita, We are glad that you have enjoyed our new renovation and that you had a pleasent stay. We appreciate your positive feedback and will be sharing it with our team. Your comment is greatly appreciated and we hope to see you again. More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had the opportunity to stay at this hotel again with my kids during Thanksgiving. My experience was again excellent. The staff welcomed us back again and the rate for the room was fantastic. My kids love spending time at the hotel and wished our stay was more than one night. Thanks go to the great attitude of the staff... More 

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear glennod, Thank you for your review. We know you have many choices when travelling and we are honored you chose us once again for the Holiday. Your feedback allows us to know what guests such as yourself expect from us. I am glad to know we exceeded those expectations. Thank you for your loyalty and we look forward to... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Happily made breakfast for our kids during dinner. Great food and friendly staff made for great visit. Would definitely come back. Property is fresh and updated, especially relative to the comps in the area. Have stayed at them all and there is no comparison.

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Wjlerner, Thank you for your review of your recent visit with us. I am truly glad you enjoyed your stay and that our restaurant team was able to accommodate your children’s requests. Breakfast is actually one of my favorite meal times! We appreciate your comments and look forward to seeing you and your family the next time you're in... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

The staff is amazing as they treat you like family but I would especially like to recognize Leticia. From the moment I checked in, Leticia was very attentive and above reproach in dealing with my specific needs as a guest who is here on business. I would definitely recommend this hotel to my colleagues for future stays. Thank you Leticia... More 

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear mafiacop, Thank you for taking the time to share your experience at the Renaissance Westchester Hotel. We are delighted to hear that Leticia took such good care of you and ensured everything was perfect with your stay. We appreciate your positive feedback and I will be sure to share your comments with our entire team. We hope to welcome... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

Great place to stay I would say it's home away from home !!! Friendly staff very clean and excellent hotel restaurant 5 stars all the way. The location is great too, quiet and not busy with local traffic

Was this review helpful? Yes 1
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear Dpdagent2012, Thank you for your review! We are so honored to hear that the Renaissance Westchester is your ‘Home away from Home’. We aim to exceed our guest expectations through friendly and efficient service and hope that each and every one of our guests has that same feeling of a ‘Home away from Home’. We are thrilled to hear... More 

Plattsburgh, New York
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for 3 nights. Check in staff were very friendly. The parking is very confusing. The girl told us to take a left and we ended up in the employee lot. You have to go around the back of the white inflatable building thing. The hotel and rooms are nicely decorated and modern looking. We went to the... More 

Was this review helpful? Yes
Melanie C, Guest Relations Manager at Renaissance Westchester Hotel, responded to this review

Dear bassclar15, Thank you for sharing your experience with us. We are so happy to hear that the check in ambassador was friendly. Please accept our since apologies for confusion on getting to the guest parking lot. Because of your feedback we are updating our Hotel map to better guide our guests through our property. We have also passed along... More 

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Additional Information about Renaissance Westchester Hotel

Address: 80 West Red Oak Lane, White Plains, NY 10604
Location: United States > New York > Westchester County > White Plains
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Renaissance Westchester Hotel 3.5*
Number of rooms: 343
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Also Known As:
Renaissance White Plains
White Plains Renaissance
Renaissance Westchester Hotel White Plains, Westchester County, NY

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